Managing Operations Across the Supply Chain, 4th

Edition, Morgan Swink, Steven Melnyk

Full chapter at: https://testbankbell.com/product/test-bank-for-managing-

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Table of Contents
Ch. 1 Introduction to Managing Operations Across the Supply Chain

Ch. 2 Operations and Supply Chain Strategy

Ch. 3 Managing Processes and Capacity

Ch. 3a Process Mapping and Analysis

Ch. 4 Product/Process Innovation

Ch. 5 Manufacturing and Service Process Structures

Ch. 6 Managing Quality

Ch. 6a Quality Improvement Tools

Ch. 7 Managing Inventories

Ch. 8 Lean Systems

Ch. 9 Customer Service Management

Ch. 10 Sourcing and Supply Management

Ch. 11 Logistics Management

Ch. 12 Demand Planning: Forecasting and Demand Management

Ch. 13 Sales and Operations Planning

Ch. 14 Materials and Resource Requirements Planning

Ch. 15 Project Management

Ch. 15a Advanced Methods for Project Scheduling

Ch. 16 Sustainable Operations Management – Preparing for the Future