ABOUT ME

● Full name: Lê Thị Kim Nhung

● Birth place: Hanoi, Vietnam
● Occupation: English lecturer at VWA
● Email: nhungltk@hvpnvn.edu.vn
● Tel.: 094 224 6193
● Office: Room 406, A2 Building, VWA
● Interests: travelling, music, photography…
Always try your best!
Never give up!
 OVERVIEW OF
ENGLISH FOR TOURISM 2
1. GENERAL INFORMATION
● Course name: English for Tourism 2
● Code: DHNT25
● Number of credits: 02
● Level: Intermediate
2. LEARNING MATERIALS
● Required learning materials:
1. Strutt, P. (2007). English for
international tourism:
Intermediate Students’ Book.
Harlow, England: Pearson
Education.
2. LEARNING MATERIALS
● Recommended learning materials:
3. MAIN CONTENTS
● Careers in tourism ● Travel agencies
● Destinations ● Hotel reservations
● Tour operators ● Getting around
● Dealing with guests ● Traditions
4. ASSESSMENT
ASSESSMENT
Attendance and Participation 10%
Progress Test 1 (Week 8) –
15%
90 minute test
Progress Test 2 (Week 14) – 15%
Group presentation

Final Test 60%

4. ASSESSMENT
Attendance and Participation (10%):
+ Quizzes (paper-based or computer-based)
+ Portfolio (each assignment must have lecturer’s signature):
*Summary of reading texts
*Writing assignments
4. ASSESSMENT

90 minute test

Week 6 Week 7 Week 8 Week 9 Week 10

4. ASSESSMENT

Final test
(90’)

Week 11 Week 12 Week 13 Week 14 Week 15

Group
Presentation
 True or False?
BEND your upper body to the…
LEFT RIGHT
if you think if you think
the statement the statement
is FALSE is TRUE
 True or False?
Englishfor
1. Name of the course: English forTourrism
Tourism 2
LEFT RIGHT
if you think if you think
the statement the statement
is FALSE is TRUE
 True or False?
02
2. Number of credits: 03

LEFT RIGHT
if you think if you think
the statement the statement
is FALSE is TRUE
 True or False?
a 90-minute
3. In week 8, students have to do group test
presentation.

LEFT RIGHT
if you think if you think
the statement the statement
is FALSE is TRUE
 True or False?
4. The group presentation accounts for 15% of the total score.

LEFT RIGHT
if you think if you think
the statement the statement
is FALSE is TRUE
 True or False?
6. The final test accounts for 50%
60% of the total score.

LEFT RIGHT
if you think if you think
the statement the statement
is FALSE is TRUE
UNIT 1:
CAREERS IN TOURISM
Today we learn

Discussion: Reading:
01 02
Jobs in tourism Job advertisements

Vocabulary: Listening:
03 04
Job duties Job description
 01

Discussion:
Jobs in tourism
 Airlines Car hire

Hotels and accommodation

Ferries and cruise company

Catering
 Discuss these questions with your partner
(3 minutes)
1 What sector of the travel industry most appeals to you?
2 Think of two jobs in each sector.
3 Which of these jobs interest you the most?
Discuss with your partner
 02

Reading:
Job advertisements
Which job do you find
the most / least
attractive? Why?
B, C, D
A, B
D
D
A, C
A, C
03

Vocabulary:
Job duties
Vocabulary: Job duties (p.8)
● Arrange / organize events
● Handle / deal with emergencies
● Maximise / boost room occupancy
● Book / organize tours
● Supervise / join staff
● Book / arrange individual holidays
The word “skill”
Practice: The word “skill”
 04

Listening:
Job description
Listening: Job description (p.8)
Listening: Job description (p.8)
She saw an advert in a travel magazine which she got when she booked
a holiday (two years ago)
Listening: Job description (p.8)
2. When she works upstairs, she works on the phone most of the time -
answering questions, taking new calls, dealing with existing clients who
may have queries.
Listening: Job description (p.8)
3. When she works downstairs, she deals with people who have made
an appointment to see her or come in off the street because they've
seen a notice in the window and they want to make an enquiry.
Listening: Job description (p.8)
4. ‘Could you book me a flight for Helsinki on 5 November?’ or
‘How much is the cheapest flight to San Francisco?’ or ‘What’s the
weather like in Egypt in winter?’
Listening: Job description (p.8)
5. ‘How long do you want to go away for?’ or ‘How much money do you
want to spend?’ and things like that.
Listening: Job description (p.8)
6. They ask her whether she travels for free or what countries she goes
to on holiday.
Listening: Job description (p.8)
7. Malaysia, USA (Boston).
Wrap-up

Discussion: Reading:
01 02
Jobs in tourism Job advertisements

Vocabulary: Listening:
03 04
Job duties Job description
 Homework
● Review words and phrases learned in class.
● Summarize the text, translate the summary into
Vietnamese and put it into the portfolio.
● Workbook: Page 4-6.
● Prepare for the next lesson: Student’s Book, p.10-13.
WEEK 2
Quiz: Match the verbs with the nouns.
1 handle a) proposals
2 achieve b) emergencies
3 make c) staff
4 prepare d) problems
5 supervise e) room occupancy
6 maximize f) targets
7 write g) costs
8 solve h) decisions

1b 2f 3h 4g 5c 6e 7a 8d
Today we learn

Language focus: Listening:

05 06
Question forms Curriculum Vitaes

Writing: CV and Speaking:

07 08
cover letter Interviews
 Language focus:
05
Question forms
 What
Which
What kind of
How long
Why
When
Whose
 Listening:
Curriculum Vitaes 06
1 What makes a good CV?
It is divided into clear headings, includes
information on topics, shows how you meet the
criteria for the job and is well-presented.

2 How long should it be?

No more than two sides of A4 paper.

3 What should it contain?

Personal information and a photo (depending on
the company), your education and qualifications,
professional skills and interests.
T
F for some employers like to see a photo

T
you don’t need to use complete sentences as
F long as it’s clear
F An employer likes to know what kind of person you are and things like team sports’

T
T
T
 07
Writing: CV and
cover letter
 Parts of a CV
• Personal details
• Education and qualifications
• Work experience
• Professional Skills
• Languages
• Interests
• Name and address of referee
Action verbs
Verb tense?
Read two job ads and write a CV to apply to a job
Cover letter

reasons why I am writing

my current position

former experience

how to contact me
08
Speaking:
Interviews
Watch the video and note down questions in the video
Interviewing procedure
Advice during the interview
Advice during the interview
Role-play: Job interview
Wrap-up

Language focus: Listening:

05 06
Question forms Curriculum Vitaes

Writing: CV and Speaking:

07 08
cover letter Interviews
 Homework
● Review words and phrases learned in class.
● Write a cover letter and put it into portfolio.
● Workbook: Page 7-8.
● Prepare for the next lesson: Student’s Book,
page 14-15, 17, 20-21.