MANAGING

PERFORMANCE
MANAGEMENT

Sistem Manajemen Kinerja_2020

QUESTION SESSION

• How should performance management be

managed?
• What shoulde be managed?
• What approach should be adopted?
• What documentation is required?
• To what extent can the processes involved be
computerized by the use of web-enabled
performance management?
• What is the role of HR?
HOW SHOULD PERFORMANCE MANAGEMENT BE
MANAGED?

Culture
CONTEXT
Management
Style
Approach

ORGANIZATIONAL STRUCTURE
WHAT NEEDS TO BE MANAGED
THE COMMUNICATION
How it works and the responsibilitie of those
involved

THE PERFORMANCE AGREEMENT PROCESS

Providing guidance on the use of role profiles
and goal setting

THE PERFORMANCE REVIEW PROCESS

Ensuring that reviews are carried out properly
and documented
WHAT NEEDS TO BE MANAGED
PERSONAL DEVELOPMENT PLANNING
Providing guidance and support in preparing
and implementing personal development plan

SKILL DEVELOPMENT
Providing coaching, mentoring and training in
developing performance management skills
such as goal setting, providing feedback,
coaching and conducting performance reviews

MONITORING AND EVALUATION

Monitoring the application of perfomance
management, evaluating its effectiveness and
taking action to improve it when necessary
THE APPROACH TO MANAGING PERFORMANCE
MANAGEMENT

Line managers involvement

Form/administrative process consideration

PERFORMANCE MANAGEMENT
DOCUMENTATION
Consideration in designing performance management
form :
Usage by
How is the quality of managers
performance and their
reviews to be staff
assured
FORM

How can employees be

reassured that they will Needs of HR
not become the Department
victims of prejudiced
or biased reports
 Performance management forms as
working documents

Continual use by managers and Record agreement and the

individual as reference processes of achievement and
development

Should be owned by manager,

individual, and HR Department

Employee can still be protected

against unfair assessments
PM Information for the HR Deparmemt

• Who the high flyers are – for development and career

planning
• Who are the people who are performing badly – to consider
with the lina manager what action needs to be taken
• Performance rating for performance related pay decisions
• Recommendation on training to assess any common training
needss and to initiate training action
• About the performance of any individual who might be
considered for promotion, transfer or indisciplinary action
Form Design

• SIMPLE and BRIEF

• APPROPRIATE SPACE for COMMENTS
• Should be SELF EXPLANATORY but supplemented by
notes for GUIDANCE
Variation on Theme

REMIND this when DESIGNING the FORM :

• Agreed objectives
• Agreed performance and personal development plans
• Review of performance against objectives
• Review of achievements against development plan
THE FORM : an example
TUGAS 3 :

• Lakukan tugas secara berkelompok

• Waktu pengerjaan : 4 minggu
• TUGAS LAPANGAN : Cari
organisasi/perusahaan yang menerapkan
sistem manajemen kinerja. Lakukan studi
dokumen atau wawancara online (optional)
terkait sistem manajemen kinerja yang
dijalankan di organisasi tersebut
• REPORT : Laporan (diupload di elearning) dan
buat materi presentasi dengan voice
maksimum 10 menit
TUGAS 3 :

• FORMAT LAPORAN :
• Profil Organisasi : nama organisasi, bidang usaha, jumlah
SDM, struktur, dll
• Sistem manajemen kinerja yang diterapkan : prosedur yang
digunakan, tahapan-tahapan sistem manajemen kinerja dan
form-form yang digunakan dalam proses manajemen kinerja