C10G CMTS

Hardware Installation Guide

DOC-3003-1
Document Revision 06.04.03
March 2014
© 2014 Casa Systems, Inc.
All rights reserved. Licensed software products are owned by Casa Systems or its suppliers and are protected
by United States copyright laws and international treaty provisions.

The information regarding the product in this manual is subject to change without notice. All statements,
information, and recommendations in this manual are believed to be accurate but are presented without
warranty of any kind, express of implied. Users must take full responsibility for their application of the product.

In no event shall Casa or its suppliers be liable for any indirect, special, consequential, or incidental damages,
including, without limitation, lost profits or loss or damage to data arising out of the use or inability to use this
manual, even if Casa or its suppliers have been advised of the possibility of such damages.
Safety and Regulatory Agency Compliance
The C10G complies with the safety and regulatory agency standards listed below when
installed in accordance with this guide.

Product Safety
Representative samples of this product have been evaluated by a Nationally Recognized
Test Laboratory (NRTL) and meet the applicable U.S., Canadian, and International safety
standards:
• ANSI/UL 60950-1 - UL Standard for Safety for Information Technology Equipment
Safety.
• EN/UL/IEC/CAN/CSA C22.2 No. 60950-1 - Standard for Safety for Information
Technology Equipment Safety.
• EN60950-1

NEBS Level 3
The C10G is Network Equipment Building System (NEBS) Level 3 compliant in the
following categories:
• Filtration and front to back air flow
• Transportation and storage
• Operating temperature and humidity
• Heat dissipation and fire spread
• Packaged equipment shock
• Earthquake, office, and transportation vibration
• Airborne contaminants and acoustic noise
• Lightning immunity
• Electrical safety
• EMI emissions and immunity

EMC
The C10G has been tested and meets the following requirements:
 • EN-55022, Class A
• EN-55024
• FCC Part 15 Class A, CISPR Class A

Immunity
• EN61000-4

FCC Declaration of Conformity

We declare under our sole responsibility that:

Product Name: C10G

To which this declaration relates, is in conformity with the following standards or other
documents:
• ANSI C63.5-1992 Methods of Measurement
• Federal Communications Commission 47 CFR Part 15, Subpart B
• 15.107 (b) Class A Conducted Limits
• 15.109 (b) Class A Radiated Emission Limits

This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired
operation.

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with this guide, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.

Changes or modifications not expressly approved by Casa Systems, Inc. may void the
users’ authority to use this equipment.
CE Declaration of Conformity
Equipment: C10G QAM

Name and address of applicant:

Casa Systems, Inc.

100 Old River Road
Suite 110
Andover, MA 01810
USA

Name and address of manufacturer:

Casa Systems, Inc.

100 Old River Road
Suite 110
Andover, MA 01810
USA

Rating and principal characteristics:

25A per feed max. (4 + 4 power feeds), -40.5 to -60 VDC; -48VDC nominal

Model / Type Ref.: C10G

As sample of the product has been tested and found to be in conformity with the:

2006/95/EC (Low Voltage Directive)

2004/108/EC (EMC Directive)

Standards used:

EN60950-1

FCC Part 15, Subpart B, Class A

EN55022, Class A Radiated Emissions

EN55024:

EN-61000-4-2, ESD

EN-61000-4-3, Radiated Susceptibility

EN-61000-4-4, Electronic Fast Transients

 EN-61000-4-6, Conducted RF Susceptibility

We, herewith declare,

Casa Systems, Inc.

100 Old River Road
Suite 110
Andover, MA 01810
USA

That the above listed product complies with the appropriate basic safety and health
requirements of the EC Directive based on its design and type, as brought into circulation
by us. In case of alteration of the product, not agreed upon by us, this declaration will lose
its validity.

Date/Authorized Signature ____________________________________________

Title of Signatory ___________________________________________________

Company: Casa Systems, Inc.

Year CE mark first applied: 2009

 vii

Contents

Safety and Regulatory Agency Compliance

Product Safety
NEBS Level 3
EMC
Immunity
FCC Declaration of Conformity
CE Declaration of Conformity

Preface
About this guide ...................................................................................................xiii
Revision history..............................................................................................xiii
Safety information and symbols.......................................................................... xiv
Contacting Casa .................................................................................................. xv
Corporate facility ............................................................................................ xv
Technical Support .......................................................................................... xv
Technical documentation ............................................................................... xv
Conventions used in Casa documentation .........................................................xvii
Typographical conventions ...........................................................................xvii
Acronyms .....................................................................................................xviii

Chapter 1. Casa C10G hardware overview

C10G system overview ..................................................................................... 1-2 .

Flexible downstream to upstream channel ratio .....................................1-2

High channel density ..............................................................................1-2
DOCSIS and MPEG/DVB traffic in a single platform .............................1-3
DOCSIS 3.0 feature set .........................................................................1-3
C10G chassis .................................................................................................... 1-3 .

Chassis views ............................................................................................. 1-4 .

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Figure [Link] C10G CMTS front view ............................................... 1-4

Figure [Link] C10G CMTS rear view ................................................ 1-5
Slot numbering ............................................................................................ 1-5 .

Chassis configuration .................................................................................. 1-6 .

QAM 8x96 slot selection on the C10G ........................................................ 1-6 .

Replacing an existing QAM 8x8 with the QAM 8x96 .................................. 1-7 .

Upgrading C10G Release 6.1.2 systems with the QAM 8x96 .................... 1-8 .

C10G system modules ...................................................................................... 1-8 .

Table 1-1. C10G modular components ................................................. 1-8

Fan assembly module ............................................................................... 1-10 .

Figure 1-3.C10G fan module .............................................................. 1-10

Figure 1-4.C10G chassis air flow cross section................................... 1-11
DC power entry module ............................................................................ 1-12 .

Figure 1-5.C10G power entry module ................................................. 1-12

Switch & Management Module (SMM) ..................................................... 1-13 .

Figure 1-6.C10G Switch and Management Module............................. 1-14

DOCSIS modules ...................................................................................... 1-15 .

Figure [Link] QAM downstream (DQM) and upstream (DCU)

modules ...........................................................................................1-16
RF upstream and downstream modules ................................................... 1-17 .

RF SMM and LC switches ........................................................................ 1-17 .

Figure [Link] IO upstream (RFU) and downstream (RFD/QAM IO)

modules ...........................................................................................1-18
Figure [Link] and LC switch modules ............................................. 1-19
C10G redundancy operations ......................................................................... 1-20 .

Slot information and cabling on the network side ..................................... 1-20 .

Slot information on the RF I/O side ........................................................... 1-20 .

Figure 1-10.C10G CMTS redundancy configuration ........................... 1-22

Redundancy limitations on DOCSIS line cards ......................................... 1-22 .

High availability (HA) redundancy commands .......................................... 1-23 .

Enabling and disabling redundancy on the C10G ................................. 1-23 .

Reverting to the primary modules after recovery ................................... 1-24 .

Rebooting of a failed card that is not redundancy-protected ................. 1-25 .

Interactively switching between the active and standby ........................ 1-25 .

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Displaying the current high availability settings and log file ...................1-26 .

Using software auto-recovery ................................................................1-26 .

System LEDs ...................................................................................................1-27 .

Table 1-2. Front-installed module LEDs indications............................ 1-27

Table 1-3. System fan module LEDs indications ................................ 1-28

Chapter 2. Installing the C10G hardware

Safety guidelines for C10G installation ..............................................................2-2 .

Electrical equipment guidelines ...................................................................2-2 .

Preventing electrostatic discharge damage .................................................2-3 .

Attaching an ESD strap ......................................................................... 2-3

Figure [Link] ESD strap to 4mm terminals ................................ 2-4
Chassis lifting guidelines .............................................................................2-4 .

Required tools ...................................................................................................2-5

.

Unpacking the system .......................................................................................2-5 .

Shipping contents ........................................................................................2-6 .

Removing components ......................................................................................2-6 .

Removing the fan assembly ........................................................................2-6 .

Figure [Link] assembly removal......................................................... 2-7

Removing the power entry modules ............................................................2-7 .

Figure [Link] entry module removal .............................................. 2-8

Removing line cards from the front of the chassis .......................................2-8 .

Figure [Link], upstream, and downstream line card removal .......... 2-9
RF I/O line cards *CAUTION* ....................................................................2-10 .

Installing the system in a rack ........................................................................2-10 .

System ventilation at the installation site ...................................................2-10 .

Installation procedure ................................................................................ 2-11 .

Figure [Link] C10G CMTS rack installation ............................... 2-12

Connecting the chassis to ground ...................................................................2-13 .

Figure [Link] the GND cable to the chassis terminals............. 2-14

Reinstalling components .................................................................................2-14 .

Installing the fan assembly ........................................................................2-15 .

Figure [Link] assembly installation................................................... 2-15

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Installing the power entry modules ............................................................ 2-15 .

Figure [Link] entry module installation ......................................... 2-16

Installing the line cards ............................................................................. 2-16
.

Figure [Link], upstream, and downstream line card installation ..... 2-17
Installing RF I/O line cards *CAUTION* .......................................................... 2-18 .

Ensuring proper system cooling ...................................................................... 2-18 .

Chapter 3. Connecting and starting the C10G

Connecting the Gigabit Ethernet ports .............................................................. 3-2 .

Gigabit port IP addressing .......................................................................... 3-2 .

Installing SFP modules .............................................................................. 3-2 .

Figure [Link] SFP module ........................................................... 3-3

Connecting the Ethernet cable to the SFP .................................................. 3-4 .

Removing Ethernet cables and SFP modules from the SMM ..................... 3-4 .

Figure [Link] GigE and 10GigE ports ..................................... 3-5

Connecting the Fast Ethernet Port to the management system ....................... 3-6 .

10/100 Fast Ethernet IP addressing ........................................................... 3-6 .

Figure [Link] the 10/100 Fast Ethernet port ........................... 3-7

Connecting to the console port ......................................................................... 3-7 .

Figure 3-4..RS232 pinouts on SMM console port .................................. 3-8

Figure [Link] port connections ..................................................... 3-9
Connecting the RF I/O ports ........................................................................... 3-10 .

Figure [Link] the upstream and downstream ports............... 3-11

DC power sources and requirements ............................................................. 3-12 .

General cautions on DC power sources ................................................... 3-12 .

Power supply usage requirements ............................................................ 3-12 .

C10G power distribution ................................................................................. 3-14 .

Figure 3-7.C10G power distribution ..................................................... 3-14

Using the optional AC-to-DC power supply .................................................... 3-15 .

Figure [Link] Power J85480S shelf............................................ 3-15

Configuring the optional power unit .......................................................... 3-15 .

Connecting DC power to the PEMs ................................................................ 3-16 .

Power cables ........................................................................................3-16

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 C10G Hardware Installation Guide xi
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Required terminals .............................................................................. 3-17

Figure [Link] DC power cables to the PEM.......................... 3-17
Starting the C10G CMTS .................................................................................3-18 .

Checking the system LEDs .............................................................................3-19 .

Table 3-1. Front-installed module LEDs.............................................. 3-19

Table 3-2. Power entry module LEDs indications ............................... 3-20
Table 3-3. System fan module LEDs indications ................................ 3-20
Displaying fan, power, and temperature status ...............................................3-21 .

Setting up a test network topology ..................................................................3-22 .

Figure [Link] C10G test network topology................................ 3-23

Chapter 4. Maintaining the C10G hardware

Shutting down the system .................................................................................4-2 .

Rebooting C10G modules .................................................................................4-2 .

Replacing the DOCSIS line cards .....................................................................4-2 .

Removing the card ......................................................................................4-2 .

Figure [Link] a DOCSIS line card ............................................ 4-4

Installing the card ........................................................................................4-4
.

Figure [Link] the DOCSIS line card ........................................... 4-5

Replacing the SMM ...........................................................................................4-6 .

Removing the SMM .....................................................................................4-6 .

Figure [Link] and removing the SMM ................................ 4-7

Installing the SMM .......................................................................................4-7 .

Figure [Link] and installing the SMM ..................................... 4-8

Replacing the DC power entry module ..............................................................4-9 .

Disconnecting the power feeds at the PEM ...............................................4-10 .

Figure [Link] the PEM...................................................... 4-10

Removing the DC power entry module ...................................................... 4-11 .

Figure [Link] entry module removal ............................................ 4-11

Replacing the DC power entry module ......................................................4-12 .

Figure [Link] the PEM .............................................................. 4-12

Reconnecting the power cables ................................................................4-13 .

Figure [Link] the PEM ...................................................... 4-14

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Replacing the fan tray ..................................................................................... 4-15 .

Removing the fan assembly ...................................................................... 4-15 .

Figure [Link] assembly removal ....................................................... 4-15

Installing the fan assembly ........................................................................ 4-16 .

Figure [Link] assembly installation ................................................. 4-16

RF I/O line cards *CAUTION* ......................................................................... 4-17 .

SMM and LC switches .................................................................................... 4-17 .

Installing the SMM and LC switches ......................................................... 4-17 .

Figure [Link] the SMM and LC switch modules ...................... 4-19

Removing SMM and LC switches ............................................................. 4-19 .

Replacing the chassis air filter ........................................................................ 4-20 .

Locating and removing the air filter ........................................................... 4-20 .

Figure 4-12.C10G air filter location ...................................................... 4-21

Figure [Link] filter assembly (top view) ............................................ 4-22
Installing the air filter ................................................................................. 4-22
.

Appendix A. C10G hardware specifications

Physical, electrical, and environmental ............................................................. A-2 .

Table A-1. C10G CMTS specifications ................................................. A-2

Chassis components and capacities ................................................................. A-3 .

Table A-2. C10G capacities .................................................................. A-3

C10G component ordering ................................................................................ A-6 .

Table A-3. C10g modular components ................................................. A-6

DOCSIS QAM Module (DQM) specifications .................................................... A-8 .

Table A-4. DQM specifications ............................................................. A-8

DOCSIS Control and Upstream Module (DCU) specifications ......................... A-9 .

Table A-5. DCU specifications .............................................................. A-9

Switch and Management Module (SMM) .......................................................... A-9 .

Table A-6. SMM specifications ............................................................. A-9

RF I/O Downstream Module (RFD) ................................................................. A-10 .

Table A-7. RFD specifications ............................................................ A-10

RF I/O Upstream Module (RFU) ..................................................................... A-11 .

Table A-8. RFU specifications ............................................................ A-11

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 xiii

Preface

About this guide

The Casa Systems – C10G CMTS Hardware Installation Guide covers the initial
hardware installation, system maintenance, and upgrade procedures for the Casa
C10G CMTS. This guide is intended for system administrators, engineers, and
operators who are responsible for installing and managing the C10G.

For information on configuring the CMTS software running on the C10G, refer to the
Casa Systems – CMTS Software Configuration Guide and the Casa Systems – CMTS
Operations and Administration Guide.

The following topics are covered in this guide:

For information about See

C10G CMTS hardware Chapter 1.

Installing the C10G Chapter 2.
Connecting the hardware Chapter 3.
Performing system maintenance and upgrades Chapter 4.
Technical specifications Appendix A.

Revision history
• 06.00.00_A — Initial release of the Casa Systems C10G and supported software.
• 06.00.00_B — Revised August 2011.
• 06.00.00_C — Revised September 2011.
• 06.00.00_D — Revised January 2012.

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xiv C10G Hardware Installation Guide
Preface

• 06.01.02 — Revised July 2012; updated specifications and redundancy

information.
• 06.01.03 — Revised December 2012; updated maintenance information.
• 06.01.03_A — Revised May 2013; added QAM8x96 and US16x8.
• 06.04.02 — Revised December 2013; included chassis clearance requirement for
system cooling; revised PEM installation in Chapter 2; issue with possible
overtightening of PEM screws; added enhanced information on replacing PEM in
Chapter 4.
• 06.04.03 — Added supported SFP modules in Appendix A and Chapter 1.
Applied random corrections to text; added chassis air flow cross section to
Chapter 1.

Safety information and symbols

Users who perform these tasks should be familiar not only with the C10G hardware
and cabling, but also with electronic circuitry, wiring practices, and safety precautions.

The following symbols appear in this guide. Before working on equipment, be aware
of the hazards involved with electrical circuitry and standard safety practices that can
help prevent accidents.

Warning: This symbol means the task may present an electrical hazard that could
cause bodily injury. Before you work on any equipment, you must be aware of the
hazards involved with electrical circuitry, and familiarize yourself with standard
practices for preventing accidents.

Caution: This symbol means that you must be careful. In this situation, performing
tasks incorrectly could result in equipment damage or loss of data.

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 C10G Hardware Installation Guide xv
Preface

Danger: This symbol means that a task may present physical danger associated
with lifting and moving physical equipment. This includes bodily injury and damage to
system hardware.

Note: This symbol provides important or supplemental information about a task that
you are performing.

Contacting Casa
Corporate facility
Casa Systems, Inc.
100 Old River Road
Andover, MA 01810
Tel.: 978-688-6706
World Wide Web: [Link]

Technical Support
In the United States: Tel: 978-699-3045
E-mail: support@[Link]

Technical documentation
Casa Systems provides the following documentation set in PDF format, viewable
using Adobe Reader 5.0 or later. These PDF files are available from the Casa FTP site
at [Link]
• Casa Systems – C1G CMTS Hardware Installation Guide
• Casa Systems – C1G CMTS Quick Installation
• Casa Systems – C1N CMTS Hardware Installation Guide
• Casa Systems – C2200 CMTS Hardware Installation Guide
• Casa Systems – C2200 CMTS Quick Installation

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xvi C10G Hardware Installation Guide
Preface

• Casa Systems – C3200 CMTS Quick Installation

• Casa Systems – C3200 CMTS Hardware Installation Guide
• Casa Systems – C10G/C10200 CMTS Quick Installation
• Casa Systems – C10G CMTS Hardware Installation Guide
• Casa Systems – C10200 CMTS Hardware Installation Guide
• Casa Systems – C100G CMTS Quick Installation
• Casa Systems – C100G CMTS Hardware Installation Guide
• Casa Systems – CMTS Software Configuration Guide
• Casa Systems – CMTS Network Solutions Guide
• Casa Systems – CMTS Operations and Administration Guide
• Casa Systems – SNMP MIBs and Traps Reference
• Casa Systems – CMTS Troubleshooting and Diagnostics
• Casa Systems – CMTS Release 6.4 Features Guide
• Casa Systems – CCAP Video Edge User Guide
• Casa Systems – C1G/C1N CMTS Release Notes
• Casa Systems – CMTS Release Notes

Note: Casa Systems provides updates to the manuals on a regular basis. Log
on to the Casa Systems Web site at [Link] for the latest files
in PDF format. Select customer login and enter your username and
password. If you do not have a Casa-assigned username and password, send
e-mail to support@[Link].

Effective September 1, 2013, technical documentation CD-ROMs are no

longer shipped with Casa CMTS hardware.

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 C10G Hardware Installation Guide xvii
Preface

Conventions used in Casa documentation

Typographical conventions

Key Convention Function Example

Boldface font Commands and keywords are in Type abc, then press [ENTER]
boldface.
Italic font Emphasized terminology is in italics. burst profile
brackets [ ] Elements in square brackets are [portNumber]
optional.
braces {x | y | z} Indicates a required argument with a {enabled | disabled}
choice of values; choose one.
brackets [x | y | z] Indicates an optional argument with a [abc | 123]
choice of values; choose one.
vertical bar | Separates parameter values. Same as {TCP | TLS}
“or.”
String A non-quoted set of characters. Do not abc
use quotation marks (“”)around the
string as the string will include the
quotation marks.
Screen font Terminal sessions and information the
system displays are in screen font.
Boldface screen font Information you must enter is in
boldface screen font.
Italic screen font Arguments for which you supply values number
are in italic screen font.
^ The symbol ^ represents the key
labeled CTRL (control). The key
combination ^D in a screen display
means hold down the CTRL key while
pressing the D-key.

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Key Convention Function Example

<> Non-printing characters such as

passwords are in angle brackets in
contexts where italics are not available.
Angle brackets are also used for
variables.
!,# An exclamation point (!) or a pound # This is a comment.
sign (#) at the beginning of a line of
code indicates a comment line.

Acronyms
Casa Systems manuals contain the following industry-standard and product-specific
acronyms:
AAA Authentication, Authorization, Accounting
ARP Address Resolution Protocol
BGP Border Gateway Protocol
CMTS Cable Modem Termination System
CCAP Converged Cable Access Platform
DBC Dynamic Bonding Change
DCU DOCSIS Control and Upstream
DDM DOCSIS Data Manager
DOCSIS Data Over Cable Service Interface Specification
DHCP Dynamic Host Configuration Protocol
DQM DOCSIS QAM module
GigE Gigabit Ethernet
HFC Hybrid fiber coaxial
ICMP Internet Control Message Protocol
IP Internet Protocol
MAC Media Access Control
MIB Management Information Base
NTP Network Time Protocol
PCMM Packet cable multimedia
PIM Protocol Independent Multicast

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Preface

QAM Quadrature Amplitude Modulation

SMM Switch and management module (Casa Systems)
SNR Signal to Noise Ratio
STB Set Top Box
TCP Transmission Control Protocol
TFTP Trivail File Transfer Protocol
TOD Time of day
TOS Type of service
UCC Upstream channel change
UPS Upstream
URL Uniform resource locator
VoIP Voice over IP
VLAN Virtual local area network

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Casa Systems C10G CMTS

 1-1

Chapter 1. Casa C10G hardware

overview

This chapter describes the Casa C10G CMTS hardware and system components.

Topic Page

C10G system overview 1-2

Flexible downstream to upstream channel ratio 1-2
High channel density 1-2
DOCSIS and MPEG/DVB traffic in a single platform 1-3
DOCSIS 3.0 feature set 1-3
C10G chassis 1-3
Chassis views 1-4
Slot numbering 1-5
Chassis configuration 1-6
QAM 8x96 slot selection on the C10G 1-6
Replacing an existing QAM 8x8 with the QAM 8x96 1-7
Upgrading C10G Release 6.1.2 systems with the QAM 8x96 1-7
C10G system modules 1-8
Fan assembly module 1-10
DC power entry module 1-12
Switch & Management Module (SMM) 1-13
DOCSIS modules 1-15
RF upstream and downstream modules 1-17
RF SMM and LC switches 1-17
C10G redundancy operations 1-20
Slot information and cabling on the network side 1-23
Slot information on the RF I/O side 1-23

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C10G system overview

Topic Page

Redundancy limitations on DOCSIS line cards 1-23

High availability (HA) redundancy commands 1-23
Enabling and disabling redundancy on the C10G 1-23
Reverting to the primary modules after recovery 1-24
Rebooting of a failed card that is not redundancy-protected 1-25
Interactively switching between the active and standby 1-25
Displaying the current high availability settings and log file 1-26
Using software auto-recovery 1-26
System LEDs 1-27

C10G system overview

The C10G CMTS is a cable edge device that combines a third generation DOCSIS 3.0
CMTS and an MPEG video Edge-QAM in a high-density and high-availability 12RU
platform. As a third generation CMTS, the C10G has several capabilities beyond
DOCSIS 3.0 features.

Flexible downstream to upstream channel ratio

The C10G supports complete separation of downstream channel capacity and

upstream channel capacity in a single physical chassis, providing a flexible
downstream-to-upstream channel ratio. Cable operators can add downstream channels
and upstream channels independently within the same chassis.

Business users may require more symmetric downstream to upstream traffic ratio,
while residential broadband access has more asymmetric traffic patterns. For IPTV or
video-over-IP applications, more downstream traffic is required, while upstream
traffic is targeted for control plane applications.

High channel density

The C10G supports channel density ranging from 704 downstream by 64 upstream
channels for video over IP services, to 384 downstream by 384 upstream for a typical
broadband service deployment.

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 Casa C10G hardware overview 1-3
C10G chassis

DOCSIS and MPEG/DVB traffic in a single platform

The C10G supports both DOCSIS and MPEG/DVB traffic, allowing cable operators
to manage their HFC spectral resources in a single platform. It also allows the spectral
resources to be shared dynamically between MPEG video, DOCSIS business users
and DOCSIS residential users. For example, more bandwidth can be allocated to
DOCSIS business traffic during the day while more bandwidth can be allocated to
MPEG/DVB video traffic at night to efficiently utilize the spectral resource.

DOCSIS 3.0 feature set

The C10G supports DOCSIS 3.0 features that offer channel bonding capability in both
downstream and upstream (up to 16). This bandwidth scalability from 150Mbps to
3.2Gbps per subscriber makes it equivalent to PON in bandwidth capacity.

The DOCSIS bandwidth capacity and cost per-bit of DOCSIS bandwidth of the C10G
allows cable operators to provision high-bandwidth IP services such as IPTV or
video-over-IP and interactive gaming in addition to traditional broadband access and
VoIP services.

The integrated MPEG video capacity of the C10G also allows cable operators to offer
MPEG or DVB-based broadcast digital cable TV, video-on-demand (VOD), and
interactive services in the same platform. The platform eliminates the need to deploy
multiple parallel systems for MPEG TV, IPTV bypass and DOCSIS broadband
access.

For complete information on the C10G features and capabilities, see the Casa Systems
C10G CMTS Data Sheet.

C10G chassis
The C10G chassis is a NEBS Level 3-compliant enclosure that installs in a standard
19-inch equipment rack. Integrated mounting flanges are included with the chassis to
facilitate mounting in the many rack variations available today.

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1-4 C10G Hardware Installation Guide
C10G chassis

Chassis views
The chassis is designed for front and rear access. DOCSIS line-card modules (DQM
and DCU), SMM modules, and the fan assembly module are accessed from the front
of the chassis, as illustrated in Figure 1-1. The RF I/O interface modules (RFD and
RFU), RF Switch module (RFS), and the dual DC power entry modules are accessed
from the rear of the chassis, see Figure 1-2.

Figure 1-1. Casa C10G CMTS front view

CASA SYSTEMS
C10G
0 1 2 3 4 5 6 7 8 9 10 11 12 13

US 16X4 US 16X4
SMM SMM
US 16X4 US 16X4 DS 8X8 DS 8X8 DS 8X8 DS 8X8 DS 8X8
10/100MI

10/100MI

G0 G0

G1 G1

G2 G2

G3 G3

G4 G4

G5 G5

G6 G6

G7 G7

STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS

ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM
ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE
XG2 XG2

XG1 XG1
IOIOI

IOIOI

STATUS STATUS
ACTIVE ACTIVE
ALARM ALARM

1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK

Casa Systems C10G CMTS

 Casa C10G hardware overview 1-5
C10G chassis

Figure 1-2. Casa C10G CMTS rear view

QAM IO QAM IO LC SMM SMM LC US IO

QAM IO QAM IO US IO US IO
SWITCH SWITCH SWITCH SWITCH

0 0 0

1 1 1
0 0 0 0
2 2 2

1 1 3 3 3
1 1

4 4 4
2 2 2 2
5 5 5

6 6 6
3 3 3 3

7 7 7

4 4 4 4
8 8 8

9 9 9
5 5 5 5
10 10 10

6 6 6 6 11
11 11

12 12 12
7 7 7 7
13 13 13

14 14 14

15 15 15

13 12 11 10 9 8 7 6 5 4 3 2 1 0

-48/60 VDC nom RTN -48/60 VDC nom RTN

-48/60 VDC nom RTN -48/60 VDC nom RTN
4 3 2 1 4 3 2 1 44 33 22 11 4 3 2 1
4 3 2 1 4 3 2 1

TERMINAL BLOCK COVER TERMINAL BLOCK COVER

HS HS

HS Remove terminal block cover and OK

HS Remove terminal block cover and
OK

all cables before removing PEM all cables before removing PEM

B PEM A PEM

Slot numbering
In the front of the chassis, the line-card slots are numbered from 0 to 13 counting from
left to right. In the rear of the chassis, the RF I/O slots are numbered from 0 to 13
counting right to left.

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1-6 C10G Hardware Installation Guide
C10G chassis

Chassis configuration
The rules for chassis configuration are as follows:
• The front-installed SMM module uses system slot 6; the SMM redundant module
uses system slot 7. Both SMMs are fully operational during system operation with
SMM redundancy enabled.
• IP addresses on GigE/10GigE interfaces must be unique between slots 6 and 7 and
the IP addresses must not be on the same subnet. This means that the IP addresses
on the SMM slot 6 interfaces must not be assigned or overlap with the IP
addresses assigned to the SMM slot 7 interfaces.
• The 10/100 Fast Ethernet ports (eth0) must have unique IP addresses between the
SMMs in slots 6 and 7. However, these addresses can be on the same IP subnet.
• The front line-card slots 0-5 and 8-13 can install any combinations of DQM and
DCU modules as desired.
• Front and rear slots 0 to 13 on each side of chassis are associated with each other.
This means that if a specific slot in the front has a DQM/DCU module installed,
the associated slot in the rear must have a RFD/RFU module.
• Rear slots 6 and 7 support the SMM Switch module for RF line card redundancy
operations.
• Front and rear slots 5 and 8 support the DOCSIS module redundancy
configuration. With the LC Switch module installed rear slots 5 and 8, the
DOCSIS line cards installed in front slots 5 and 8 become redundant DOCSIS
modules.
• The minimum configuration is one SMM module, a pair of DQM/RFD modules, a
pair of DCU/RFU modules, as well as a fan tray and a power entry module.

QAM 8x96 slot selection on the C10G

On the C10G platform, system slots are placed into four groups. Each group shares a
common fuse that limits the power draw for that group. The C10G groups are defined
as follows:
• Group 1 — Slots 0, 2, 4
• Group 2 — Slots 1, 3, 5, 6 (6 = dedicated for SMM only)
• Group 3 — Slots 7, 8, 10, 12 (7 = dedicated for SMM only)
• Group 4 — Slots 9, 11, 13

Casa Systems C10G CMTS

 Casa C10G hardware overview 1-7
C10G chassis

If the Lineage power supply (AC-to-DC rectifier option) is used to power the C10G at
the guaranteed 47V, the following rules apply when installing the QAM 8x96 module
into C10G slots:
1. Group 1 may be populated with all QAMs.
2. Groups 2 and 3 support a maximum of two QAM8x96 modules per group. Note
that slots 6 and 7 are for the active and standby SMMs only.
3. Group 4 supports up to three QAMs if the Lineage power supply is used to
guarantee the 47V minimum.
4. Group 4 is limited to two QAM modules if the C10G is powered with a DC power
supply which could possibly droop below 47V. (40V is the minimum power
specification.)
Therefore, a total of nine or ten QAM 8x96 modules is supported on the C10G
depending on the power supply in use.

Note: When running one or more QAM8X96 modules in the C10G chassis, higher
QAM module operating temperatures will be seen with the show envm
temperature command at the current default alert (85° C) and shutdown (95° C)
threshold settings. Due to the slightly higher operating temperatures associated with
the QAM8X96, the maximum ambient temperature at the installation site should be
no greater than 40° C. The C100G chassis should be used if 50°C operation is
required.

Replacing an existing QAM 8x8 with the QAM 8x96

Existing QAM 8x8 modules may be removed and replaced with the new QAM 8x96
module using the same module slot.

Note: On C10G and C100G CMTS systems running Release 6.4.1 with one
or more unused line card slots, simply install the QAM 8x96 into an available
slot. The CMTS will automatically boot the QAM 8x96 using the default
channel configuration.

Follow the procedure below to successfully replace an existing QAM 8x8 with the
QAM 8x96.
1. At a normally operating C10G or C100G CMTS running Release 6.4.1, unlatch
and carefully remove the QAM 8x8 module.

Casa Systems C10G CMTS

1-8 C10G Hardware Installation Guide
C10G system modules

2. Install the QAM 8x96 into the same system slot.

3. Perform a system reboot. The QAM 8x96 will then boot up using the existing
QAM 8x8 channel configuration for that slot.
4. Edit the existing 8-channel configuration and proceed to configure additional
QAM 8x96 channels.

Upgrading C10G Release 6.1.2 systems with the QAM 8x96

C10G CMTS systems running Release 6.1.2 must be upgraded to Release 6.4.1 or
later prior to installing and configuring the QAM 8x96 module. If you are replacing a
QAM 8x8 with the QAM 8x96 in a C10G system being upgraded, perform the
following steps:
1. At the C10G system, unlatch and carefully remove the QAM 8x8 module.
2. Upgrade the C10G with Release 6.4.1. See the Casa Systems – CMTS Release
Notes for information.
3. Install the QAM 8x96 into the same system slot previously occupied by the
QAM 8x8.
4. Perform a system reboot. The QAM 8x96 will then boot up using the existing
QAM 8x8 channel configuration for that slot.
5. Edit the existing 8-channel configuration and proceed to configure additional
QAM 8x96 channels.

C10G system modules

This section describes the C10G modular components. C10G modules are
field-replaceable units (FRUs). The modules and their order numbers are listed in
Table 1-1.

Table 1-1. C10G modular components

Component Order number

C10G DC-powered chassis with fan assemblies (3) C10G-CHASSIS-DC

and power entry modules (2)
Switch and Management Module (SMM) C10G-SMM-2X10GE

Casa Systems C10G CMTS

 Casa C10G hardware overview 1-9
C10G system modules

Table 1-1. C10G modular components (continued)

Component Order number

DOCSIS QAM (DQM) C10G-QAM8X4 (32 channels)

C10G-QAM8X8 (64 channels)
C10G-QAM8X96 (768 channels)
DOCSIS Control and Upstream Module (DCU) C10G-US16X2 (32 channels)
C10G-US16X4 (64 channels)
C10G-US16x8 (128 channels)
RF I/O Downstream Module (RFD) C10G-DS-IO08
RF I/O Upstream Module (RFU) C10G-US-IO16
RF Redundancy option C10G-RF-RD
Includes: SMM Switch and LCC Switch
GigE Small Form Factor Pluggable (SFP) SFP-CP
1000Base-T transceiver (RJ45 socket, copper, short
reach)
GigE Small Form Factor Pluggable (SFP) SFP-LC
1000Base-SX (LC socket, fiber optic, short reach)
GigE Small Form Factor Pluggable (SFP) (LC SPF-LX
socket, fiber optic, long reach)
GigE Small Form Factor Pluggable (SFP) (LC SPF-ZX
socket, fiber optic, long reach 80km)
10GigE Small Form Factor Pluggable + (SFP Plus) SPF-PLUS-ER
extended reach 40km
10GigE Small Form Factor Pluggable + (SFP Plus) SFP-PLUS-LR
1310nm single-mode fiber optical module, long
reach, 10km
10GigE Small Form Factor Pluggable + (SFP Plus) SPF-PLUS-SR
850nm multi-mode fiber optical module, short reach

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1-10 C10G Hardware Installation Guide
C10G system modules

Fan assembly module

Each fan assembly module (Figure 1-3) contains two fans to supply cooling air to the
chassis. The module connects to the chassis through a blind mate connector that plugs
into a cable assembly and then into the chassis backplane. The fans draw cooling air
into the front of the chassis by first directing the air across the internal components,
and then by forcing the air to exit at the rear of the chassis. Using variable fan speeds,
the C10G determines the fan operating speed by sensing the air temperature at the air
outlet. If the temperature at the outlet reaches 40°C, the fans speed up to draw more
cool air to address the higher temperature condition.

The C10G uses three fan modules: LEFT, CENTER and RIGHT. Each module has
two fans that are designated as either front or back, as follows:

• LEFT — 0 = Front, 1 = Back

• MIDDLE — 0= Front, 1= Back
• RIGHT — 0= Front, 1= Back

Each fan assembly module has a maximum power consumption of 330W; typical
power consumption is rated at 200W due to the variable fan speeds.

Figure 1-3. C10G fan module

Rear view connector and
Fan tray front view
alignment pin

1 FAN TRAY HS HS OK

Figure 1-4 shows the air flow as system fans draw air from the front of the chassis to
the rear.

Casa Systems C10G CMTS

 Casa C10G hardware overview 1-11
C10G system modules

Figure 1-4. C10G chassis air flow cross section

Rear

Filter
Front

Fan Tray

Casa Systems C10G CMTS

1-12 C10G Hardware Installation Guide
C10G system modules

DC power entry module

The C10G ships with two DC power entry modules. The power modules receive –40.5
to -60 VDC (-48VDC nominal) power through separate power supplies. Figure 1-5
shows the DC power entry module.

Figure 1-5. C10G power entry module

Power entry module with terminal cover

-48/60 VDC nom RTN

4 3 2 1 4 3 2 1

TERMINAL BLOCK COVER

HS

OK
HS Remove terminal block cover and
all cables before removing PEM

A PEM

Power entry module, terminal cover removed

-48/60 VDC nom RTN

4 3 2 1 4 3 2 1

HS

OK
HS 4 3 2 1 4 3 2 1

Casa Systems C10G CMTS

 Casa C10G hardware overview 1-13
C10G system modules

The two DC power entry modules provide filtered, redundant, and load-shared DC
power to the chassis. If one module fails, the redundant power module immediately
begins providing power to the system. Although one power module can provide
sufficient power for a fully configured chassis, the system should not be run for an
extended period of time with only one power module. If a power module fails, install a
replacement module as soon as possible.

Switch & Management Module (SMM)

The SMM is a single-slot module used with the C10G. It performs Layer 3 packet
routing and forwarding as well as system management functionality. It provides
network interfaces using two 10GigE and eight GigE ports, a 10/100 Fast Ethernet
port for Telnet and SSH remote network management access, and an RS-232 local
console serial port.

The SMM module supports full redundancy between chassis slots 6 and 7. If the
online SMM fails, the redundant SMM automatically takes over operation of the
system. The SMM module is hot-swappable if there is a redundant SMM module
installed in the chassis. The redundant SMM module and the SMM module are
physically identical.

Figure 1-6 shows the SMM faceplate.

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1-14 C10G Hardware Installation Guide
C10G system modules

Figure 1-6. C10G Switch and Management Module

SMM
10/100MI

Ethernet 10/100BASE-T management port

(RJ45)

G0

G1

G2

G3
Eight GigE Ethernet ports
Small form-factor pluggable (SFP)
(Copper 1000BASE-T or fiber 1000BASE-X)
G4

G5

G6

G7

Two 10GigE Ethernet ports

XG2

Small form-factor pluggable (SFP+)

SFP-PLUS-LR (Casa P/N MOD-009-00, Opnext TRS5021EN-S001)
XG1
SFP-PLUS-ER (Casa P/N MOD-0018-00)
SFP-PLUS-SR (Casa P/N MOD-0008-00)

RS-232 local console port

IOIOI

(RJ45)

STATUS
ACTIVE Status LEDs
ALARM

Casa Systems C10G CMTS

 Casa C10G hardware overview 1-15
C10G system modules

DOCSIS modules
In addition to the SMM, there are two types of DOCSIS modules that install on the
front of the C10G.
• DOCSIS QAM downstream (DQM) — QAM8x4, QAM8x8, QAM8x96
• DOCSIS Control and Upstream (DCU) — US16x2, US16x4, US16x8
The DOCSIS QAM Module (DQM) is a DOCSIS downstream processor that supports
DOCSIS packet processing, QoS, DOCSIS downstream MAC, PHY, and RF up
conversion. Together with RF Downstream I/O (RFD) module, it serves as the RF
downstream interface between the cable headend and DOCSIS-based cable modems.

The DQM is a single-slot hot-swappable module and supports up to 32, 64, or 768
total QAM channels.

Note: When running one or more QAM8X96 modules in the C10G chassis, higher
QAM module operating temperatures will be seen with the show envm
temperature command at the current default alert (85° C) and shutdown (95° C)
threshold settings. Due to the slightly higher operating temperatures associated with
the QAM8X96, the maximum ambient temperature at the installation site should be
no greater than 40° C.

The DOCSIS Control & Upstream (DCU) Module is a DOCSIS upstream unit that
includes RF burst receiving, signal demodulation, DOCSIS upstream MAC, PHY, as
well as packet processing and QoS. Together with RF Upstream I/O (RFU) module, it
serves as the RF upstream interface between the cable headend and DOCSIS-based
cable modems. The DCU is a single-slot module and supports 16 DOCSIS burst
receivers. It is a hot-swappable unit.

Figure 1-7 shows the DQM and DCU faceplates.

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1-16 C10G Hardware Installation Guide
C10G system modules

Figure 1-7. DOCSIS QAM downstream (DQM) and upstream (DCU) modules

DS 8X4 DS 8X8 DS 8X96 US 16X2 US 16X4 US 16X8

STATUS STATUS STATUS STATUS STATUS STATUS

ALARM ALARM ALARM ALARM ALARM ALARM
ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE

Casa Systems C10G CMTS

 Casa C10G hardware overview 1-17
C10G system modules

RF upstream and downstream modules

The RF Downstream I/O Module (RFD) provides the mechanical and electrical
connection for DQM modules to output RF signals to the HFC network. It contains
eight RF ports with F-type connectors. Each port can output up to 4 or 8 QAM
channels. In aggregation, this single-slot I/O module can output a total of 32 or 64
QAM channels.

The RF Upstream I/O Module (RFU) provides the mechanical and electrical
connection for DCU modules to receive RF signals from the HFC network. It is a
single-slot I/O module and contains 16 RF ports with F-type connectors for a total of
32 or 64 channels.

Figure 1-8 shows the RFD and RFU faceplates.

RF SMM and LC switches

The C10G is equipped with a built-in RF switch architecture comprising four modules
connected to an RF switch backplane. Using two SMM Switch and two LC Switch
modules (Figure 1-9), these devices will process a dropped RF connection at a failed
module by transferring the live traffic to the redundant failover module.

See the next section, “C10G redundancy operations” for more information.

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1-18 C10G Hardware Installation Guide
C10G system modules

Figure 1-8. RF IO upstream (RFU) and downstream (RFD/QAM IO)

modules

US IO QAM IO

1
0
2

3 1

2
5

6
3

4
8

9
5
10

11
6

12
7
13

14

15

Casa Systems C10G CMTS

 Casa C10G hardware overview 1-19
C10G system modules

Figure 1-9. SMM and LC switch modules

SMM LC
SWITCH SWITCH

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1-20 C10G Hardware Installation Guide
C10G redundancy operations

C10G redundancy operations

The C10G CMTS supports redundancy and failover for the SMM and the DOCSIS
line cards using a combination of front- and rear-installed modules to switch existing
RF connections from the module at fault to the redundant standby module for
uninterrupted operation.

Slot information and cabling on the network side

For redundancy to operate correctly, SMM and DOCSIS line cards must be installed
into specific chassis slots, as follows:
• SMM – Slot 6 and Slot 7; install the redundant module in either slot; one will be
active and the other will be the redundant standby.
• DQM (QAM) downstream – Install the redundant module in Slot 5 or in Slot 8.
• DCU upstream (UPS) – Install the redundant module in Slot 5 or in Slot 8 (if
available.

Note: Redundant QAM and UPS modules installed in slots 5 and 8 must have
capacities greater than or equal to the active modules in slots 0 to 4 and 9 to
13 with redundancy enabled. For example, installing a DCU 16x2 upstream
module in redundant slot 5 will not process a DCU 16x4 failover from any of
the active slots. In this example, a matching DCU 16x4 must be installed in slot
5 for a redundant failover to be successful.

To ensure proper cabling to support redundancy, be certain that the GigE ports on the
active SMM have corresponding standby cabling to the redundant SMM (using ports
of matching speed) to connect to your network switches and routers.

Note: If the CMTS is rebooted, all modules are reset and the redundant
modules in slots 5, 6, 7, and 8 will automatically assume Standby status as
soon as the CMTS is fully operational.

Slot information on the RF I/O side

At the rear of the system, there are two types of RF I/O switching modules that occupy
slots 5, 6, 7, and 8:

Casa Systems C10G CMTS

 Casa C10G hardware overview 1-21
C10G redundancy operations

• LC switch (rear slots 5 and 8) -- Operates with DOCSIS line-card module (either
DQM or DCU) to provide N+1 redundancy. If a DOCSIS line-card module fails, a
redundant DOCSIS line-card module automatically assumes operation. The LCS
switch module cuts off the connection between failed module and its associated
RF I/O module and establishes the traffic connection between the redundant and
the RF I/O module.
With the LC switch module, the front-installed line cards in slots 5 and 8 are
available for redundancy operations.
• SMM switch (rear slots 6 and 7) — Operates with the front-installed SMM
modules. If the active SMM module fails, the redundant SMM automatically
assumes L3 routing operations. The SMM switch module cuts off the routing
operations between the failed SMM to the upstream and downstream line-card
modules and RF I/Os, and then transfers routing operations to the currently active
SMM.
These modules connect to the switching backplane and can be installed during system
operation. There is no need to power down the CMTS for installation or removal.

Caution: The LC and SMM switch modules MUST be installed in their

specific chassis slots, and ALL four slots (5,6,7 and 8) must be occupied
for redundancy operations. Both modules are appropriately labeled for
identification; either LC SWITCH or SMM SWITCH.

In most cases, you should never have to remove the SMM Switch module in rear slots
6 and 7, or the LC Switch module in slots 5 and 8. However, in the event that removal
is necessary, ensure that the associated front slots 5 and 8 are not in a redundant state
(ACTIVE LED is off).

If the SMM Switch and LC Switch modules are removed at any time, future
redundancy operations will not be available.

See “SMM and LC switches” in Chapter 4 for information on installing and removing
these modules.

Figure 1-10 shows the sample C10G CMTS configured for redundancy.

Casa Systems C10G CMTS

1-22 C10G Hardware Installation Guide
C10G redundancy operations

Figure 1-10. C10G CMTS redundancy configuration

C10G front view C10G rear view
Slot 5: DCU upstream Slot 5: LC switch
Slot 6: SMM Slot 6: SMM switch
Slot 7: SMM redundant Slot 7: SMM switch
Slot 8: DQM (QAM) downstream Slot 8: LC switch

CASA SYSTEMS
CCASA
ASA
C10G
0 1 2 3 4 5 6 7 8 9 10 11 12 13

LC SMM SMM LC US IO
QAM IO QAM IO QAM IO QAM IO US IO US IO
SWITCH SWITCH SWITCH SWITCH

US 16X4 US 16X4
SMM SMM
US 16X4 US 16X4 DS 8X8 DS 8X8 DS 8X8 DS 8X8 DS 8X8
0 0 0
10/100MI

10/100MI

1 1 1
0 0 0 0
2 2 2
G0 G0

3 3 3
G1 G1 1 1 1 1

G2 G2
4 4 4
2 2 2 2
G3 G3
5 5 5

6 6 6
G4 G4
3 3 3 3
G5 G5
7 7 7

4 4 4 4
G6 G6
8 8 8

G7 G7

9 9 9
STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS
5 5 5 5
ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM
ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE 10 10 10
XG2 XG2

6 6 6 6 11 11 11
XG1 XG1

12 12 12
7 7 7 7
IOIOI

IOIOI

13 13 13

STATUS STATUS
ACTIVE ACTIVE 14 14 14
ALARM ALARM

15 15 15

13 12 11 10 9 8 7 6 5 4 3 2 1 0

-48/60 VDC nom RTN -48/60 VDC nom RTN

-48/60 VDC nom RTN -48/60 VDC nom RTN
4 3 2 1 4 3 2 1 44 33 22 11 4 3 2 1
4 3 2 1 4 3 2 1

TERMINAL BLOCK COVER TERMINAL BLOCK COVER

HS HS

HS Remove terminal block cover and OK

HS Remove terminal block cover and
OK

all cables before removing PEM all cables before removing PEM

1 FAN TRAY HS OK
1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK B PEM A PEM
HS

Redundancy limitations on DOCSIS line cards

C10G upstream and downstream line card redundancy is limited to a single failure at
any one time. This means that if a redundant upstream line card in slot 5 becomes
active due to a failed upstream, the system will not allow a second and concurrent
failover involving another line card.

In this case, for example, redundancy slot 8 remains idle until the first failover has
been resolved, either by reset or by physical module replacement. Once resolved, both
slots 5 and 8 then become available as redundant standby line cards.

Casa Systems C10G CMTS

 Casa C10G hardware overview 1-23
C10G redundancy operations

High availability (HA) redundancy commands

The Release 6.0 software includes the ha module and the ha redundancy commands
that allow you to switch between the active and redundant standby modules in a C10G
and upgraded C10200 systems. Redundancy is supported through the RF Switch (LC
Switch and SMM Switch) installed in the chassis rear slots 5 to 8, and the two SMMs
in front slots 6 and 7 (with either SMM as a redundant standby).

Enabling and disabling redundancy on the C10G

The CMTS allows you to fully control redundancy operations on the C10G platform.
In addition to enabling and disabling redundancy protection, you can specify the
modules by system slot number to be available for failover, and at the same time have
modules that are unavailable, or unprotected, should a failure occur.

By default, the CMTS software protects all modules by making them available for
switching to a redundant standby.

Example
To enable redundancy protection on selected CMTS modules, enter configuration
mode and use the following command:

CASA-CMTS# config
CASA-CMTS(config)# ha redundancy [module list]

Specify the modules by slot number, separating each module in the list with a comma
(‘). Valid values are 0 to 13.

CASA-CMTS(config)# ha redundancy 0,1,2,5,6,7,8,11,12

In the above example, the modules in system slots 3, 4, 9,10, and 13 are not
redundancy protected.

Example
To enable redundancy protection on ALL CMTS modules in slots 0 to 13, enter the
following command:

CASA-CMTS(config)# ha redundancy

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1-24 C10G Hardware Installation Guide
C10G redundancy operations

Example
To disable redundancy protection on any previously-specified modules, enter the
following command:

CASA-CMTS(config)# no ha redundancy [<module>]

Specify a module by slot number. Valid values are 0 to 13. Repeat the command to
remove additional modules from the previously-configured module list.

CASA-CMTS(config)# no ha redundancy 2
In the above example, the module in system slot 2 is removed from the list of
redundancy-protected modules.

Reverting to the primary modules after recovery

After a failover condition where the standby module is now active, you can configure
the CMTS to revert back to the primary module after it has rebooted and is in the
standby state. By default, reverting to the primary is disabled. However, you can
schedule the “switch-back” so that it happens after 30 minutes (the default setting), or
after a specified number of minutes in the range 1 to 1440 (1 minute to 24 hours).

Example
To revert back to the primary module after 30 minutes (default), enter the following
command:

CASA-CMTS(config)# ha redundancy revert

Example
To revert back to the primary module after 2 hours (120 minutes), enter the following
command:

CASA-CMTS(config)# ha redundancy revert 120

Example
To disable reverting to the primary modules after recovery to the standby state, enter
the following command:

CASA-CMTS(config)# no ha redundancy revert

Casa Systems C10G CMTS

 Casa C10G hardware overview 1-25
C10G redundancy operations

Rebooting of a failed card that is not redundancy-protected

In the event of line card failure, you can elect whether to reboot the failed line card or
to leave the line card in the failed state if the card is not on the redundancy-protected
list. In a situation where a line card replacement is necessary, then you can elect not to
reboot the card.

Example
To reboot a failed line card that is not redundancy-protected:

CASA-CMTS(config)# ha redundancy reboot

Example
To prevent the CMTS from rebooting a failed line card, use the no form of the
command:

CASA-CMTS(config)# no ha redundancy reboot

Interactively switching between the active and standby

The CMTS software includes high availability commands from the top level of the
CLI that allow you to interactively switch between the active and standby modules
immediately. This means that you can “toggle” between two modules without waiting
for the modules to revert automatically after a configured time period, as covered in
the previous section.

Placing a module in the standby state allows you to pull and replace the module in the
chassis (if necessary) without service interruption.

Example
To switch from the active primary line card to the standby module immediately, enter
the following command:

CASA-CMTS# ha module <module> protect

where <module> is the primary line card that will switch over to the standby. The
CMTS software will look for the standby card, examine its current status, and will
either permit or deny the failover (if the standby is not ready, has an unknown status,
or is not found).

Casa Systems C10G CMTS

1-26 C10G Hardware Installation Guide
C10G redundancy operations

To revert back from the redundant standby (currently active in slots 5 or 8) to the
primary line card (slots 0 to 4, 9 to 13), enter the following command:

CASA-CMTS# ha module <module> revert

where <module> is the primary line card to which the standby module will switch
back.

Note: The ha module <module> revert command is not supported for SMM
operations in slots 6 and 7.

Displaying the current high availability settings and log file

To display the current high availability status, use the following commands:
• show ha configuration
• show ha log
• clear ha log

Example
CASA-CMTS# show ha configuration

ha redundancy revert 30

ha redundancy 0,1,2,3,4,6,7,9,10,11,12,13

Use the show ha log command to display high-availability event history, including the
time of the failover, type of failure, and the affected system slots. Executing the clear
ha log will erase the current high-availability logged entries.

Note: If ha redundancy is set for a specific set of modules, the show

running-config command will display those modules with the entry “ha
redundancy <module-list>.” Similarly, if redundancy is disabled for all modules,
the entry “no ha redundancy” will display.

Using software auto-recovery

The ha software auto-recovery command instructs the CMTS to perform automatic
recovery of software processes running on the SMM in the event of a failure. By
enabling this option, software recovery becomes preferred method of handling a

Casa Systems C10G CMTS

 Casa C10G hardware overview 1-27
System LEDs

failure at the SMM. When disabled (default), automatic recovery is not performed and
a failover to the standby SMM will take place.

Example
CASA-CMTS(config)# ha software auto-recovery

To disable the software auto-recovery to revert to the default setting, use the no form
of the command.

CASA-CMTS(config)# no ha software auto-recovery

System LEDs
LEDs are present on the following system components:
• All front-installed modules (Table 1-2):
— SMM (and all connected GigE and 10GigE interfaces, 10/100 Fast Ethernet),
— QAM downstream
— DQM upstream
• System fans (Table 1-3)

Note: There are no LED status or power indications on the power entry
modules.

Table 1-2. Front-installed module LEDs indications

Module LED label Color Indication

SMM, QAM, STATUS Green Module running normally.

DQM
Black (off) No power condition; system off
ACTIVE Green Module is currently processing
traffic.
Black (off) Module is in redundant standby
mode if the ACTIVE LED is set to
Green.

Casa Systems C10G CMTS

1-28 C10G Hardware Installation Guide
System LEDs

Table 1-2. Front-installed module LEDs indications (continued)

Module LED label Color Indication

ALARM Black Normal operation; no alarm

condition present.
Red Full alarm condition. At least one
critical component in the system
has failed to indicate a service
interruption.
GigE, 10GigE, Link status Green Ethernet link up and connected.
10/100 Fast
Ethernet
Black Ethernet link down; no connection
Activity Green Ethernet link is transmitting or
(blinking) receiving data.
Black No network activity currently
present on link.

Table 1-3. System fan module LEDs indications

Module Color Indication

Fan Green Module running normally; fans are operating at

normal cooling speed.
Black (off) No power condition; fans are not operating
Red Alarm condition; one or more fans on the module
have failed
Black (off) Normal state; check that green LED is lit.
Blue Module fans are operating at high RPMs to maintain
adequate cooling. Check the state of the other fan
modules, or if other fan modules are missing from
the chassis.
Black (off) Normal state; fan is operating at normal speed.
Check that green LED is lit.

Casa Systems C10G CMTS

 2-1

Chapter 2. Installing the C10G

hardware

This chapter explains how to install the C10G CMTS. See the following sections:

Topic Page

Safety guidelines for C10G installation 2-2

Electrical equipment guidelines 2-2
Preventing electrostatic discharge damage 2-3
Attaching an ESD strap 2-3
Chassis lifting guidelines 2-4
Required tools 2-5
Unpacking the system 2-5
Shipping contents 2-6
Removing components 2-6
Removing the fan assembly 2-6
Removing the power entry modules 2-7
Removing line cards from the front of the chassis 2-8
RF I/O line cards *CAUTION* 2-10
Installing the system in a rack 2-10
System ventilation at the installation site 2-10
Installation procedure 2-11
Connecting the chassis to ground 2-13
Reinstalling components 2-14
Installing the fan assembly 2-15
Installing the power entry modules 2-15
Installing the line cards 2-16
Installing RF I/O line cards *CAUTION* 2-18
Ensuring proper system cooling 2-18

Casa Systems C10G CMTS

2-2 C10G Hardware Installation Guide
Safety guidelines for C10G installation

Safety guidelines for C10G installation

This section provides general safety guidelines to prevent injury during equipment
installation and operation. It includes the following:
• Electrical Equipment guidelines
• Preventing Electrostatic Discharge (ESD) damage
• Chassis lifting guidelines

Warning: Only trained and qualified personnel should install, replace, or

service this equipment.

This equipment must be grounded. Never defeat the ground conductor or

operate the equipment in the absence of a suitably installed ground
conductor. Contact the appropriate electrical inspection authority or an
electrician if you are uncertain whether suitable grounding is available.

Do not work on the system or connect or disconnect cables during

lightning activity.

Electrical equipment guidelines

Be sure to follow these important electrical guidelines:
• Always unplug the power cable before installing or removing a chassis.
• Locate the emergency power-off switch for the room in which you are working. If
an electrical accident occurs, turn off the power immediately.
• Do not work alone if potentially hazardous conditions exist.
• Never assume that power is disconnected from a circuit. Always check.
• If an electrical accident occurs, proceed as follows:
— Use caution; do not become a victim yourself.
— Turn off power to the system.
— If possible, send another person to get medical aid. Otherwise, assess the
condition of the victim and then call for help.
— Determine whether the person needs rescue breathing or external cardiac
compressions; then take appropriate action.

Casa Systems C10G CMTS

 Installing the C10G hardware 2-3
Safety guidelines for C10G installation

Preventing electrostatic discharge damage

Electrostatic discharge (ESD) damage, which occurs when electronic cards or
components are improperly handled, can result in complete or intermittent failures.
The SMM module, all DOCSIS line-card modules, and the RF switch module consist
of a printed circuit and must be handled properly to protect the modules from ESD.
Use an antistatic strap each time you handle the modules. Handle the modules by the
edges only; never touch the cards or connector pins.
Following are guidelines for preventing ESD damage:
• Always use an ESD-preventive wrist or ankle strap and ensure that it makes good
skin contact. Before removing a module from the chassis, connect the equipment
end of the strap to a bare metal, unpainted surface on the chassis or mounting rack
or to the 4mm terminals. See “Attaching an ESD strap.”
• Handle line cards by the faceplates and edges only; avoid touching the card
components or any connector pins.
• When removing a line card, place the removed module component-side-up on an
antistatic surface or in an antistatic bag. If the module will be returned to the
factory, immediately place it in an antistatic bag.
• Avoid contact between the modules and clothing. The wrist strap protects the card
from ESD voltages on the body only; ESD voltages on clothing can still cause
damage.

Attaching an ESD strap

Make sure that you attach an electrostatic discharge (ESD) strap to the CMTS anytime
you perform any maintenance that involves removing hardware components. ESD
straps usually have an alligator-style clip or a 4mm plug that allows you to easily
attach the strap to the system sheet metal or to the C10G 4mm plug receptacles. Air
vent holes in the sheet metal allow for easy attachment of an ESD strap with an
alligator clip, if used.

See Figure 2-1 for attaching an ESD strap using the CMTS 4mm terminals.

Casa Systems C10G CMTS

2-4 C10G Hardware Installation Guide
Safety guidelines for C10G installation

Figure 2-1. Attaching ESD strap to 4mm terminals

Connect to 4mm terminal on

front of chassis.

SMM SMM
US 16X4 US 16X4 DS 8X8 DS 8X8 DS 8X8 DS 8X8 DS 8X8
10/100MI

10/100MI

Antistatic wrist strap

15 15 15
Connect to 4mm terminal on
rear of chassis.

13 12 11 10 9 8 7 6 5 4 3 2 1

-48/60 VDC nom RTN -48/60 VDC nom RTN

-48/60 VDC nom RTN -48/60 VDC nom RTN
4 3 2 1 4 3 2 1 44 33 22 11 4 3 2 1
4 3 2 1 4 3 2 1

TERMINAL BLOCK COVER TERMINAL BLOCK COVER

HS HS

HS Remove terminal block cover and OK

HS Remove terminal block cover and
OK

all cables before removing PEM all cables before removing PEM

B PEM A PEM

Chassis lifting guidelines

The chassis is not intended to be moved frequently. A fully-populated C10G chassis
weighs approximately 120 lbs. A depopulated chassis weighs approximately 40 lbs.
Before you install the C10G, plan the chassis placement to ensure that your site is
properly configured. This will keep you from having to move the chassis later to
accommodate power sources and network connections.
Whenever you lift the chassis, follow these guidelines:

Casa Systems C10G CMTS

 Installing the C10G hardware 2-5
Required tools

• Always disconnect all external cables before lifting or moving the chassis.
• Ensure that your footing is solid, and balance the weight of the object between
your feet.
• Lift the chassis slowly; never move suddenly or twist your body as you lift.
• Keep your back straight and lift with your legs, not your back. If you must bend
down to lift the chassis, bend at the knees, not at the waist, to reduce the strain on
your lower back muscles.
• Lift the chassis from the bottom; grasp the underside of the chassis exterior with
both hands.

Required tools
The following tools are necessary for C10G installation:
• #2 Phillips screwdriver
• A flat-tip screwdriver (for removing blank faceplates)
• Wire strippers to handle 14AWG cable or larger and crimpers
• Antistatic wrist strap and for handing system components

Unpacking the system

When the system arrives at your installation site, you will need to carefully unpack the
system and other items included with the shipment. Check the shipping container for
any exterior damage. The container includes a “shock watch” that will reveal if the
container was mishandled during shipment.

Note: If damage is present, notify the shipping company and Casa Systems
immediately for a return material authorization, if necessary.

The C10G is shipped with all ordered components already installed in the chassis. The
chassis weighs approximately 120 lbs. You will need at least two people to lift the
C10G from the shipping pallet after removing the banding and the shipping container.
Follow the lifting guidelines covered earlier in this chapter.

Casa Systems C10G CMTS

2-6 C10G Hardware Installation Guide
Removing components

Shipping contents
The following items are included with the C10G:
• Technical documentation CD-ROM
• Console cable for local system management
• Small form-factor pluggable (SFPs) modules for Ethernet connections at the
SMM
If ordered, AC-to-DC power supplies with cabling are shipped separately. Contact
Casa Systems for additional information.

Removing components
Before installing the chassis to a mounting rack, and if you do not have enough people
to lift a fully-populated system, you should first remove components from the chassis
including power entry modules, fan assemblies, as well the SMM, DQM, and DCU
modules from the front. Removing the modules eliminates weight and allows the
chassis to be moved safely using two people. You will need to reinstall these
components after the chassis is secured to the rack.

Note: It is not necessary to remove the rear RF I/O cards, LC Switch, and the
SMM Switch as these modules are of minimal weight.

Removing the fan assembly

Perform the following steps to remove each fan tray assembly from the chassis, as
illustrated in Figure 2-2:
1. Using a #2 Phillips screwdriver, loosen the two captive screws on the fan tray
module.
2. Using two hands, grab the handle and pull the module straight out from the
chassis to disengage it from the system backplane.
3. Set the module aside.
4. Repeat these steps to remove the other two fan trays.

Casa Systems C10G CMTS

 Installing the C10G hardware 2-7
Removing components

Figure 2-2. Fan assembly removal

1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK

1. Turn counterclockwise
to loosen screws.

2. Grab handle and slide

fan tray out of chassis.

Removing the power entry modules

Perform the following steps to remove the power entry modules, as illustrated
Figure 2-3.
1. Loosen the two captive screws on each side of the power module.
2. Grab the projecting handle at the bottom of the module and pull the module
straight out of the chassis.
3. Set the module aside.
4. Repeat these steps to remove the second power module and set it aside.

Casa Systems C10G CMTS

2-8 C10G Hardware Installation Guide
Removing components

Figure 2-3. Power entry module removal 13

13 13

14 14 14

15 15 15

13 12 11 10 9 8 7 6 5 4 3 2 1 0

-48/60 VDC nom RTN -48/60 VDC nom RTN

-48/60 VDC nom RTN -48/60 VDC nom RTN
4 3 2 1 4 3 2 1 44 33 22 11 4 3 2 1
4 3 2 1 4 3 2 1

TERMINAL BLOCK COVER TERMINAL BLOCK COVER

HS HS

HS Remove terminal block cover and OK

HS Remove terminal block cover and
OK

all cables before removing PEM all cables before removing PEM

B PEM A PEM

1. Turn counterclockwise
to loosen screws.

2. Grab projecting handle from

underneath and slide power
entry module out of chassis.

Removing line cards from the front of the chassis

Perform the following steps to remove the front modules from the chassis, as
illustrated in Figure 2-4.
1. Attach an antistatic wrist strap to your wrist and then connect the strap to a chassis
ground jack. Both the front and back sides of the system provide receptacles for
the antistatic strap.
1. Loosen the captive screws on the top and bottom of the faceplate of line-card
module.
2. Simultaneously pivot both ejector levels away from each other to disengage the
line card from the backplane.
3. Slide the module out of the slot.
4. Set the module aside.
5. Repeat steps 1 through 4 to remove the other line-card modules.

Casa Systems C10G CMTS

 Installing the C10G hardware 2-9
Removing components

Figure 2-4. SMM, upstream, and downstream line card removal

CASA SYSTEMS
CCASA
ASA
C10G

US 16X4 US 16X4 US 16X4 US 16X4 SMM SMM DS 8X8 DS 8X8 DS 8X8 DS 8X8 DS 8X8

10/100MI
10/100MI
G0 G0

G1 G1

G2 G2

G3 G3

1. Turn counterclockwise
G4 G4
to loosen screws.
G5 G5

G6 G6

G7 G7

STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS

ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE
ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM
XG2 XG2

XG1 XG1

2. Pivot ejector levers out to disconnect the

module from the backplane and carefully slide
IOIOI
IOIOI

module out.
STATUS STATUS
ACTIVE ACTIVE
ALARM ALARM

Casa Systems C10G CMTS

2-10 C10G Hardware Installation Guide
Installing the system in a rack

RF I/O line cards *CAUTION*

In most cases, you should never have to remove the rear-installed RF I/O upstream
and downstream line cards that are cabled to the RF networking equipment at your
site. In the event that removal is necessary, note the following cautions:

Caution: Installing RF I/O line cards.

• Removing an RF cable from an I/O card will result in data loss as live
traffic on that wire will be terminated.
• If you remove an RF I/O card, you will need to also remove the front-installed
card prior to replacing the RF I/O card. To facilitate proper connection to the
system backplane without risking damage to the connector pins, replace the
RF I/O card first by properly aligning the card into its slot and seating the card
to the system backplane. Once the RF I/O card is properly seated and
latched, proceed to install the associated line card at the front of the system.

Installing the system in a rack

The C10G is designed for installation in a standard 19-inch NEBS-compliant
mounting rack. If you installing multiple systems in an unpopulated rack, install the
first system at the bottom of the rack and work up. This will prevent the rack from
becoming top-heavy and unstable during equipment installation.

Caution: Caution must be exercised when rack-mounting this or any

other type of equipment. Ensure that all equipment is properly secured
using the specified hardware. Equipment must be installed in a safe
manner to prevent overloading, tipping over, or other unsafe conditions.

System ventilation at the installation site

When installing equipment, ensure adequate ventilation is available. Inadequate
ventilation will result in higher than normal operating temperatures and may result in
degraded operation. Always ensure the system receives sufficient airflow such that it
will operate within the specified operating temperature range.

Caution: Ensure that both the fan air intake and exhaust are not obstructed. It is
recommended that at least 5 cm space be free of obstruction at both fan intake and
exhaust to ensure no degradation of cooling performance. By comparision, if only
2.5 cm of free space is provided, internal chassis temperatures will rise by 2° to 4°C.

Casa Systems C10G CMTS

 Installing the C10G hardware 2-11
Installing the system in a rack

Installation procedure
With the fan assembly, power entry modules, and line cards removed from the chassis,
the C10G chassis is ready for installation in a 19-inch equipment rack. Use the
following procedure to install the chassis.
1. Verify that you have removed the fan assembly module, power modules, and line
cards before attempting to move the chassis.

Caution: Do not attempt to lift even a depopulated chassis by yourself.

Have at least two people to lift the chassis. Three people might be
needed to position the chassis into a rack, depending on how high you
are mounting it.

2. With each person standing on a side of the chassis, bend straight down at the
knees, and grab the bottom of the chassis.
3. Lift the chassis up to the desired height in the rack and maneuver the chassis into
position.
4. Align the mounting bracket holes with the rack post holes and attach the chassis to
the rack with the appropriate-sized screws (performed by the third person).
.

Note: You must provide the eight screws that attach the CMTS to the rack
since the requirements for these screws will vary depending on the
specifications from the rack manufacturer.

Figure 2-5 illustrates a sample rack installation using a depopulated C10G chassis.
5. Proceed to the next section, “Connecting the chassis to ground.”.

Casa Systems C10G CMTS

2-12 C10G Hardware Installation Guide
Installing the system in a rack

Figure 2-5. Sample C10G CMTS rack installation

CASA SYSTEMS
CCASA
ASA
C10G

1. Start at bottom of rack if

empty.

2. Turn clockwise to install

eight scrrews.

Casa Systems C10G CMTS

 Installing the C10G hardware 2-13
Connecting the chassis to ground

Connecting the chassis to ground

Connecting the C10G chassis to earth ground (GND) is required for all installations.
The chassis provides a shelf ground terminal at the left rear of the system near the
bottom. The ground terminal provides two M6 screws to connect a double-lug ground
terminal cable.

Warning: Electrical Hazard. Connecting the chassis to Protected Earth

(PE) is mandatory prior to connecting power to the rack and chassis. It
will minimize the potential for damage to your system and maximize
safety at the system site.

Note: In a typical telecom environment, the RETURN (RTN) path of the -48 V
supply is grounded to Protective Earth (PE) of the building.

The specification for the chassis ground connection cable is:

• Required wire size: AWG6
• Required terminals: Use only double lug terminals with 45° angle tongue.

For the GND terminal:

• PANDUIT part no. LCD6-14AH-L

• Thomas & Betts part no. 54205UF
See catalogs at [Link] and [Link].

Figure 2-6 illustrates the GND cable installation.

Casa Systems C10G CMTS

2-14 C10G Hardware Installation Guide
Reinstalling components

Figure 2-6. Attaching the GND cable to the chassis terminals

13 12 11 10 9 8 7 6 5 4

-48/60 VDC nom RTN -48/60 VDC nom

-48/60 VDC nom RTN -48/60 VDC nom
4 3 2 1 4 3 2 1 44 33 22 11
4 3 2 1 4 3 2 1

TERMINAL BLOCK COVER TERMINAL B

HS HS

HS Remove terminal block cover and OK

HS Remove termina
OK

all cables before removing PEM all cables before

B PEM A PEM

1. Remove GND terminal captive screws (with

star, and lock washers).
2. Position GND cable with 45-degree lug over terminal
holes.
3. Position screws and
turn screwdriver clockwise
to tighten.
(Max. torque: 35 inch-pounds)
Panduit LCD6-14AK-L or
Thomas & Bretts 54205UF
45-degree terminal lug

Reinstalling components
After installing the C10G in a rack and connecting the system to GND, proceed to
reinstall the fan trays, power entry modules, and front-installed line cards.

Casa Systems C10G CMTS

 Installing the C10G hardware 2-15
Reinstalling components

Installing the fan assembly

Perform the following steps to install each fan tray assembly as illustrated in
Figure 2-7:
1. Using two hands, pick up the fan assembly module and align the tray with the fan
tray slot in the chassis.
2. Push the power entry module firmly into the chassis, making sure that the module
securely connects to the backplane.
3. Using a #2 Phillips screwdriver, tighten the captive screws on each side of the fan
tray to secure it to the chassis. (Maximum torque: 6 inch-pounds)

Figure 2-7. Fan assembly installation

1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK

2. Turn clockwise
to tighten screws.
(Max. torque: 6 inch-pounds)
1. Align slot and slide fan tray
into chassis.

Installing the power entry modules

Perform the following steps to install the power entry modules, as illustrated
Figure 2-8.
1. Using two hands, pick up the power entry module and align the module with the
slot in the chassis.

Casa Systems C10G CMTS

2-16 C10G Hardware Installation Guide
Reinstalling components

2. Push the power entry module firmly into the chassis, making sure that the module
securely connects to the backplane.
3. Using a Phillips for flat-tip screwdriver, tighten the captive screws on each side of
the power entry module until snug. DO NOT overtighten the screws, as this will
cause unnecessary damage to both the screws and the locking threads.
4. Repeat steps 1 through 3 to install the second power module.

Figure 2-8. Power entry module installation 13 13

14 14 14

15 15 15

13 12 11 10 9 8 7 6 5 4 3 2 1 0

-48/60 VDC nom RTN -48/60 VDC nom RTN

-48/60 VDC nom RTN -48/60 VDC nom RTN
4 3 2 1 4 3 2 1 44 33 22 11 4 3 2 1
4 3 2 1 4 3 2 1

TERMINAL BLOCK COVER TERMINAL BLOCK COVER

HS HS

HS Remove terminal block cover and OK

HS Remove terminal block cover and
OK

all cables before removing PEM all cables before removing PEM

B PEM A PEM

2. Turn screws clockwise

until snug. DO NOT
OVERTIGHTEN.
1. Grab projecting handle from (Max. torque: 6 inch-pounds)
underneath and slide power
entry module into chassis.

Installing the line cards

Perform the following steps to install the line cards on the front of the chassis:
1. Attach an antistatic wrist strap to your wrist and then connect the strap to a chassis
ground jack. Both the front and back sides of the system provide receptacles for
the antistatic strap. See “Attaching an ESD strap.”
2. Grasp the faceplate of a line card with one hand and place the other hand under the
card (to support the weight of the card) and position the card in front of the
appropriate card slot.

Casa Systems C10G CMTS

 Installing the C10G hardware 2-17
Reinstalling components

3. Carefully align the upper and lower edges of the line card with the upper and
lower guides in the chassis, and slide the line card into the slot until you can feel it
begin to seat in the backplane connectors.
4. Simultaneously pivot both ejector levers toward each other (until they are parallel
to the faceplate) to firmly seat the card in the backplane.
5. Finger-tighten the captive screws to secure the card in the chassis.

Note: Do not tighten the captive screws until after you insert all the additional
cards. Tightening the captive screws before all the line cards are installed can
cause the installation slot for the last line card to be restricted and make it
difficult to install the card.

6. Repeat steps 2 through 5 for each line card.

Figure 2-9. SMM, upstream, and downstream line card installation

CASA SYSTEMS
CCASA
ASA
C10G

US 16X4 US 16X4 US 16X4 US 16X4 SMM SMM DS 8X8 DS 8X8 DS 8X8 DS 8X8 DS 8X8
10/100MI
10/100MI

G0 G0

G1 G1

G2 G2

G3 G3

G4

2. Turn clockwise to tighten screws

G4

G5 G5

after all modules are in position.

G6 G6 (Max. torque: 6 inch-pounds)
G7 G7

STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS

ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE
ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM
XG2 XG2

XG1 XG1

1. Pivot ejector levers toward faceplate to seat

module into system backplane.
IOIOI
IOIOI

STATUS STATUS
ACTIVE ACTIVE
ALARM ALARM

Casa Systems C10G CMTS

2-18 C10G Hardware Installation Guide
Installing RF I/O line cards *CAUTION*

Installing RF I/O line cards *CAUTION*

In most cases, you should never have to remove the rear-installed RF I/O upstream
and downstream line cards that are cabled to the RF networking equipment at your
site.
In the event that removal and reinstallation is necessary, note the following caution:

Caution: Installing RF I/O line cards.

If you remove an RF I/O card, you will need to also remove the front-installed card
prior to replacing the RF I/O card. To facilitate proper connection to the system
backplane without risking damage to the connector pins, replace the RF I/O card
first by properly aligning the card into its slot and seating the card to the system
backplane. Once the RF I/O card is properly seated and latched, proceed to
install the associated line card at the front of the system.

Ensuring proper system cooling

For any unpopulated chassis slots, the C10G CMTS comes equipped with blank
faceplates that you can easily remove using the integrated thumbscrews.
The blank faceplates are necessary to ensure system cooling by keeping the airflow
properly channeled through the chassis. If these faceplates are removed, the cooling
airflow will escape prematurely, causing system components to become excessively
warm or to even overheat.
Ensure that all unpopulated slots have the blank faceplate installed. If you need to
remove any of the blank faceplates, be sure reinstall them promptly and tighten them
using a flat-tip screwdriver.

Caution: Ensure that both the fan air intake and exhaust are not obstructed. It is
recommended that at least 5 cm space be free of obstruction at both fan intake and
exhaust to ensure no degradation of cooling performance. By comparision, if only
2.5 cm of free space is provided, internal chassis temperatures will rise by 2° to 4°C.

Casa Systems C10G CMTS

 3-1

Chapter 3. Connecting and starting

the C10G

This chapter covers the procedures for connecting the C10G and starting the system. It
includes the following topics:

Topic Page

Connecting the Gigabit Ethernet ports 3-2

Gigabit port IP addressing 3-2
Installing SFP modules 3-2
Connecting the Ethernet cable to the SFP 3-4
Removing Ethernet cables and SFP modules from the SMM 3-4
Connecting the Fast Ethernet Port to the management system 3-6
10/100 Fast Ethernet IP addressing 3-6
Connecting to the console port 3-7
Connecting the RF I/O ports 3-10
DC power sources and requirements 3-12
General cautions on DC power sources 3-12
Power supply usage requirements 3-12
C10G power distribution 3-14
Using the optional AC-to-DC power supply 3-15
Connecting DC power to the PEMs 3-16
Starting the C10G CMTS 3-18
Checking the system LEDs 3-19
Displaying fan, power, and temperature status 3-21
Setting up a test network topology 3-22

Casa Systems C10G CMTS

3-2 C10G Hardware Installation Guide
Connecting the Gigabit Ethernet ports

Connecting the Gigabit Ethernet ports

The network uplink connections are made through 10GigE and GigE Ethernet (GigE)
ports at the SMM module.
The 10GigE ports support the IEEE 802.3ae supplement to IEEE 802.3 for 10GBASE
transmission over fiber-optic cables. Cables connect to the Ethernet ports using SFP+
(Small Form-factor Pluggable) modules: 10GBASE-SR (short reach), 10GBASE-LR
(Long reach, 10km), 10GBASE-ER (extended reach, 40km). These ports support
auto-sensing and auto-negotiation of the proper transmission mode (half duplex or full
duplex) with an attached device.
The GigE ports support IEEE 802.3z and IEEE 802.3ab specifications for
1000BASE-T/-X (1000 Mbps) transmission over fiber-optic and standard CAT5/
CAT6 cables. These ports also support auto-sensing and auto-negotiation of the
proper transmission mode (half duplex or full duplex) with an attached device
Cables connect to the Ethernet ports using SFP (Small Form-factor Pluggable)
[Link] “C10G system modules” in Chapter 1, “Casa C10G hardware overview”
for information on the supported SFPs.

Gigabit port IP addressing

For SMM redundancy, IP addresses on GigE/10GigE interfaces must be unique
between slots 6 and 7 and the IP addresses must not be on the same subnet. This
means that the IP addresses on the SMM slot 6 interfaces must not be assigned or
overlap with the IP addresses assigned to the SMM slot 7 interfaces

Installing SFP modules

The 10GigE and GigE ports each require the insertion of an SFP module (SFP-CP
copper or SFP-LC fiber), as illustrated in Figure 3-1. The following warning applies to
fiber-optic SFPs.

Warning: Invisible laser radiation may be emitted from disconnected

fibers or connectors. Do not stare into beams or view directly with optical
instruments.

Each SFP has a power consumption of 1W.

Casa Systems C10G CMTS

 Connecting and starting the C10G 3-3
Connecting the Gigabit Ethernet ports

Figure 3-1. Sample SFP module

To insert an SFP module into a 10GigE or GigE slot:

1. Attach an ESD wrist strap, grounding the strap to bare metal on the rack or to the
4mm plugs located on the front and back sides of the chassis.

Warning: You must be properly grounded before handling this

ESD-sensitive product. Otherwise, you could damage the SFP during
handling.

2. For optical SFP modules, locate the transmit (TX) and the receive (RX) markings
that identify the topside of the SFP module.

Note: On some modules, the TX and RX markings might be replaced by

arrowheads. These point out of the module connector to signify the transmit
direction, and into the connector to indicate the receive direction.

3. Align the back (receive) end of the module in front of SMM faceplate, then insert
the module into the Gigabit Ethernet port until you feel the connector snap into
place.
4. Remove the dust plugs from the optical ports, and store them for later use.

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3-4 C10G Hardware Installation Guide
Connecting the Gigabit Ethernet ports

Connecting the Ethernet cable to the SFP

To connect to the GigE Ethernet cable:
1. Insert the Ethernet cable into the front (transmit) end of the SFP module, as
illustrated in Figure 3-2.
2. Repeat Step 1 for the other Gigabit Ethernet ports.

Removing Ethernet cables and SFP modules from the SMM

To remove an SFP module:
1. Remove the cable from the front end of the SFP module.
2. To release the lock, pull the SFP module release lever down until it stops.
3. Slide the module out of the receptacle.
4. Replace the dust plugs on the optical ports for protection.

Casa Systems C10G CMTS

 Connecting and starting the C10G 3-5
Connecting the Gigabit Ethernet ports

Figure 3-2. Connecting GigE and 10GigE ports

SMM 10/100MI

Insert Ethernet RJ-45 (copper) or LC (fiber optic)

connectors into SFPs.

G0

G1

G2

G3

Eight GigE ports

G4

G5

G6

G7

XG2

Two 10GigE ports

XG1
IOIOI

STATUS
ACTIVE
ALARM

Casa Systems C10G CMTS

3-6 C10G Hardware Installation Guide
Connecting the Fast Ethernet Port to the management system

Connecting the Fast Ethernet Port to the

management system
The SMM module provides an Ethernet 10/100BASE-T (Fast Ethernet) port for
connection to a network management system over a Telnet or SSH session. The
Fast-Ethernet port has an RJ45 connector that supports standard straight-through and
crossover Category 5 UTP cable:
• Use Category 5 UTP straight-through cables when connecting to a hub.
• Use Category 5 UTP crossover cables when connecting directly to a PC or other
Ethernet device.

Note: The Casa C10G does not come with Category 5 UTP RJ45 cables.
These cables are available commercially.

The 10/100 Fast Ethernet ports (eth0) must have unique IP addresses between the
SMMs in slots 6 and 7. However, these addresses can be on the same IP subnet.
To connect the Fast-Ethernet port to an Ethernet network from remote C10G
management:
1. Attach one end of the Category 5 UTP straight-through or crossover cable directly
to the Fast Ethernet port on the primary SMM, as illustrated in Figure 3-3.
2. Connect the other end of the cable to the hub or other Ethernet device from which
you will run a network-based interface such as Telnet or SSH to the C10G.

10/100 Fast Ethernet IP addressing

For redundancy operations, the 10/100 Fast Ethernet ports (eth0) must have unique IP
addresses between the SMMs in slots 6 and 7. However, these addresses can be on the
same IP subnet.

Casa Systems C10G CMTS

 Connecting and starting the C10G 3-7
Connecting to the console port

Figure 3-3. Connecting the 10/100 Fast Ethernet port

Insert Ethernet RJ45

SMM connector into
10/100 Ethernet
port.
10/100MI

G0

G1

G2

Connecting to the console port

The SMM console port provides local administrative access to the C10G and the
command-line interface (CLI) over a serial EIA-561 RS232D connection with a DTE
interface using a male RJ45 plug. Attaching a terminal or PC allows you to connect to
the system CLI for initial setup at the installation site.

To connect a terminal or PC to the RJ45 console port, you need the supplied RJ45 to
DB-9 cable.

Note: If you are connecting a PC laptop computer of recent manufacture that does not
have a DB-9 port, you will need to create the console connection over a terminal server
or by using a special RS232 USB console adapter and cable available from several
manufacturers.

Figure 3-4 illustrates the RJ45 and lists the pin/signal information.

Casa Systems C10G CMTS

3-8 C10G Hardware Installation Guide
Connecting to the console port

Figure 3-4. .RS232 pinouts on SMM console port

1
RJ45 socket on SMM

Pin Signal

1 RTS Request to Send

2 DTR Data Terminal Ready
3 TXD Transmit Data (OUT)
4 GND Ground
5 CTS Clear to Send
6 RXD Receive Data (IN)
7 DCD Data Carrier Detect
8 DSR Data Set Ready

A console connection kit is shipped with each SMM module in your system. It
includes:
• One RJ45 to DB-9 adapter cable
Connect the console port to a terminal or PC, as illustrated in Figure 3-5.
1. Connect one end of the RJ45 cable to the serial RJ45 port on the SMM module.
2. Connect the DB-9 end to the serial port on the PC or terminal to complete the
console port cable connection.
3. Power on the PC or terminal.
4. Configure the PC terminal emulation software or the terminal for the following
default settings:
• 115200 baud
• 8 data bits
• No parity generation or checking
• 1 stop bit
• No flow control

Casa Systems C10G CMTS

 Connecting and starting the C10G 3-9
Connecting to the console port

Figure 3-5. Console port connections

G4

G5

G6
Terminal or PC
with DB-9
serial port.
G7

XG2

XG1
IOIOI

STATUS
ACTIVE
ALARM

RJ45 to DB-9 serial cable

Casa Systems C10G CMTS

3-10 C10G Hardware Installation Guide
Connecting the RF I/O ports

Connecting the RF I/O ports

Connect the RF I/O upstream and downstream ports to the HFC network, as illustrated
in Figure 3-6:
1. Attach the 75-ohm F-connector on one end of the cable to the RF connector on the
faceplate of RF I/O module.
2. Attach the other end of the cable to the equipment that acts as a gateway to the
HFC network, using the appropriate type of connector for your HFC distribution
equipment.

Caution: When connecting the cable F-connector to the RF connector

on the RF I/O module, ALWAYS use a torque wrench to set the tightness
to 15 inch-lbs. Do not simply hand-tighten the F-connectors. F-connectors
that are too loose can cause RF leakage. F-connectors that are too tight
can damage the RF port electronics.

Casa Systems C10G CMTS

 Connecting and starting the C10G 3-11
Connecting the RF I/O ports

Figure 3-6. Connecting the upstream and downstream ports.

US IO QAM iO

1
0
2 Secure RG6 F-connectors
to upstream and downstream
ports. Tighten to 15 inch-lbs of
3 torque.
1

2
5

6
3

4
8

9
5
10

11 6

12
7
13

14

15

Casa Systems C10G CMTS

3-12 C10G Hardware Installation Guide
DC power sources and requirements

DC power sources and requirements

Follow the instructions in this document when connecting DC power supply to your
C10G. Power supplies that do not meet the requirements, or connections made under
other configurations, may cause circuit damage to the system.

General cautions on DC power sources

Caution: General DC power

• The equipment is intended for connection to a suitable SELV rated DC
power source by a qualified personal with adequately rated supply
wire in accordance with local and national regulations.
• The equipment may have multiple power supply connections and
hazardous energy may be present. To de-energize the unit, all
connections must be removed from the power sources by the
disconnection devices or switches.
• A suitably-rated and easily-accessible double pole DC power
disconnect device shall be incorporated if the (+) lead of the power
supply is not grounded. A single-pole disconnect device on the hot (-)
lead will suffice if it is grounded. The device 'On' and 'Off' positions
shall be marked. A disconnect device shall be used on each power
source if multiple power sources are used.
• Each power source shall provide 4 separate feeds to each power
entry module (each PEM has 4 terminals each for -48VDC and
RETURN). Each feed shall be separately fused with no greater than a
25A fuse or breaker.
• Equipment's accessible non-current carrying conductive parts and
outer conductor of the coaxial cable receptacle shall be reliably
connected to protective earth/ground.
• Bare conductors of DC input power are not allowed to be accessed by
the end user due to energy hazards.

Power supply usage requirements

The following power supply usage requirements apply to C10G operations:
1. A power supply must have floating outputs so that OUT (+) can be grounded.
2. A power supply that has only GND and OUT (+) cannot be used for C10G.

Casa Systems C10G CMTS

 Connecting and starting the C10G 3-13
DC power sources and requirements

3. A power supply that has OUT (-) internally grounded cannot be used for C10G.
4. A power supply that has only +48v output pin and a ground pin can not be used.
5. For a power supply with only -48v output pin and a ground pin, the (-) terminal
(-48v) on the power supply connects to the -48 on C10G; the (+) terminal of the
power supply connects to the (+) terminal (RTN) on the C10G. See Figure 1-4.
6. The C10G operates using -48VDC power, and consumes less than 2700W. Casa
recommends a power supply rated to provide -48VDC at a minimum 3000W. Two
power entry circuits are provided for optional redundancy.
7. Two pluggable redundant power entry modules (PEMs) are located at the rear
bottom side of the chassis. Each PEM provides power terminals for four 25A
fused power feeds.

Warning: Although there are fuses in the power entry circuit of the C10G
power entry module, the power lines must be protected at the rack level
using 25A breakers or 25A fuses.

The power filtering must consist of filtered power terminals and a discrete
line-filter for each power input.
The input voltage range for the chassis is -40.5 VDC to -60 VDC.
Each of the four redundant power feeds supplies power to a separate part of the
C10G backplane. Therefore, all four must be wired in order to provide power to
the entire chassis.
8. The power supply wires to the unit should be a minimum of AWG 10 gauge wire.
Use spade terminals designed for M4 type or UNC 8-32 type screw. Maximum
outside diameter for the terminal is 9.2mm.
It is recommended that all equipment and racks be properly grounded to eliminate
shock hazards and prevent any unintended voltage offsets among devices.

Casa Systems C10G CMTS

3-14 C10G Hardware Installation Guide
C10G power distribution

C10G power distribution

Figure 3-7 shows the power distribution of the four power feeds to the various
component in the chassis (or shelf). This information is useful when troubleshooting
DC power and line issues from the DC power source.

Figure 3-7. C10G power distribution

Note: In a typical telecom environment, the RETURN (RTN) path of the -48 V
supply is grounded to Protective Earth (PE) of the building.

Casa Systems C10G CMTS

 Connecting and starting the C10G 3-15
Using the optional AC-to-DC power supply

Using the optional AC-to-DC power supply

Casa Systems offers an optional AC-to-DC power supply that you can use to power
the C10G. This power supply is provided in a 1U rack-mountable chassis:
• Lineage Power® J85480S shelf with CP2000AC54PE power modules
— Input voltage: 120VAC to 240VAC
— Number of power modules/voltage inputs: 4
— Output power per 240VAC voltage input: 2000W per power module (8000W
total)
— Output power per 120VAC voltage input: 1200W per power module (4800W
total)

Figure 3-8. Lineage Power J85480S shelf

Terminal studs; follow
manufacturer’s instructions
for connecting.

Use Casa-supplied dual

cable braided harness to
connect to PEM.

AC power receptacles +V to PEM RTN (BLACK)

to power sources -V to PEM -48/60 VDC (BLUE)

CAUTION
HAZARDOUS ENERGY
BEHIND COVER +V +V
CAUTION
HOT SURFACE -V -V

AC power receptacles
to power sources
Protective cover;
flip open to reveal
connector terminal
studs.

Configuring the optional power unit

To ensure adequate DC power to the C10G, you will need to connect CP2000 modules
to an adequate number of AC power sources to reach the recommended 3000W
needed for the C10G.
• For 240VAC power sources, you will need a minimum of two AC voltage inputs
to provide adequate power to the system. A third remaining AC input, if
connected, will provide power redundancy.

Casa Systems C10G CMTS

3-16 C10G Hardware Installation Guide
Connecting DC power to the PEMs

• For 120VAC power sources, you will need a minimum of three AC voltage inputs
to provide adequate power to the system. The one remaining AC input, if
connected, will provide power redundancy.
Refer to the Lineage Power Data Sheet supplied with the power shelf for information
on rack mounting and cabling to your AC power source. Casa provides a custom dual
power harness to facilitate connection of the Lineage Power rectifier to the C10G.

Warning: When using a single Lineage Power® J85480S shelf to supply power to a
C10G system with redundant PEMs, the following *WARNING* applies:

In the event of a PEM failure, DO NOT shut off the Lineage Power shelf, as this will
remove power from both PEMs and cause the entire C10G chassis to shut down.
The Lineage Power J85480S operates over a single power bus when providing power
to a C10G with redundant PEMs.

Casa highly recommends that dual power sources be implemented, one for each
PEM. Should a C10G PEM fail, power to the failed PEM can be shut off at the power
source without disturbing the operating PEM being powered by the second source.

Extreme caution should be taken when attempting to remove and replace a failed
PEM while a C10G is running, as the power cables to the PEM remain powered
(HOT) where a catastrophic power short could result in personal injury (or even
death) and cause system failure or damage when cables are either connected or
disconnected using common hand tools.

Connecting DC power to the PEMs

Using the Casa-supplied cables, make the connections to the C10G power entry
modules (PEMs), as shown in Figure 3-9. If you are using cables other than those
supplied by Casa, ensure that the cables from the DC power source meet the following
specifications:

Power cables

• Required wire size: AWG10

• Maximum length: 2.5 to 3.0 meters
• Suitable for 25A at 50° C ambient temperature

Casa Systems C10G CMTS

 Connecting and starting the C10G 3-17
Connecting DC power to the PEMs

Required terminals

• Use spade terminals for screw M4

• Maximum outside diameter: 9.3mm
Wire the second power entry module to a secondary power supply in the same way
(for redundant power applications).
Always replace the PEM terminal block cover after connecting the power supply
wires using the integrated screws.

Figure 3-9. Connecting DC power cables to the PEM

Power entry module, terminal cover removed

-48/60 VDC nom RTN

4 3 2 1 4 3 2 1

HS

OK
HS 4 3 2 1 4 3 2 1

A
1. Using the Phillips screwdriver, 2. Position each VDC and 3. Tighten
loosen the screws and remove the RTN spade terminal under the the eight screws.
terminal block cover, then loosen retainers to engage the loosened
the eight screws. screws. (Max torque:
10 inch-pounds)

TERMINAL BLOCK COVER

Remove terminal block cover and

all cables before removing PEM

Casa Systems C10G CMTS

3-18 C10G Hardware Installation Guide
Starting the C10G CMTS

Starting the C10G CMTS

After installing the C10G and connecting the required cables, perform a visual check
of all connections and then check that:
• The ejector levers on each line card are in the locked position.
• All top and bottom line card captive screws are tight.
• All network interface cables are connected.
• The console terminal is turned on.
You are now ready to power on the system for the first time using the following
procedure:
1. Turn on the switch at the power supply that provides the DC power for the chassis.
Since there is no separate switch on the DC power module, when the switch on the
power supply is turned on, the power to the C10G chassis is on. Listen for the
fans. You should immediately hear them operating.
2. Verify all LEDs are lighting properly. The green power LED on the power module
faceplate should light up.
3. During the boot process, observe the system LEDs. The LEDs on the faceplates of
SMM module and line-card modules transition from off to yellow, then to green.
Refer to Table 3-1 for detailed information on the LED display.
The LNK LED on each module interface should light when initialization completes,
and the console screen should display a system banner followed by a system prompt:
......
......
CASA-C10G>

The first time you power on your C10G, the system software would automatically
upload default configuration that exists in the C10G. For complete system
configurations, refer to the Casa Systems – CMTS Software Configuration Guide.

Casa Systems C10G CMTS

 Connecting and starting the C10G 3-19
Checking the system LEDs

Checking the system LEDs

Once the system is powered on, check the LEDs on the following system components:
• All front-installed modules (Table 3-1):
— SMM (and all connected GigE and 10GigE interfaces, 10/100 Fast Ethernet)
— QAM downstream
— DQM upstream
• Power entry module (Table 3-3)
• Fan tray module (Table 3-3)

Table 3-1. Front-installed module LEDs

Module LED label Color Indication

SMM, QAM, STATUS Green Module running normally.

DQM
Black (off) No power condition; system off
ACTIVE Green Module is currently processing
traffic.
Black (off) Module is in redundant standby
mode if the ACTIVE LED is set to
Green.
ALARM Black Normal operation; no alarm
condition present.
Red Full alarm condition. At least one
critical component in the system
has failed to indicate a service
interruption.
GigE, 10GigE, Link status Green Ethernet link up and connected.
10/100 Fast
Ethernet
Black Ethernet link down; no connection
Activity Green Ethernet link is transmitting or
(blinking) receiving data.
Black No network activity currently
present on link.

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3-20 C10G Hardware Installation Guide
Checking the system LEDs

Table 3-2. Power entry module LEDs indications

Module Color Indication

PEM Green PEM running normally.

Black (off) No power condition
Red Alarm or error condition; blown fuse or circuit down
Black (off) Normal state; check that green LED is lit.
Blue Not used.
Black (off) Normal state; check that green LED is lit.

Table 3-3. System fan module LEDs indications

Module Color Indication

Fan Green Module running normally; fans are operating at

normal cooling speed.
Black (off) No power condition; fans are not operating
Red Alarm condition; one or more fans on the module
have failed
Black (off) Normal state; check that green LED is lit.
Blue Module fans are operating at high RPMs to maintain
adequate cooling. Check the state of the other fan
modules, or if other fan modules are missing from
the chassis.
Black (off) Normal state; fan is operating at normal speed,
Check that green LED is lit.

Casa Systems C10G CMTS

 Connecting and starting the C10G 3-21
Displaying fan, power, and temperature status

Displaying fan, power, and temperature status

On C10G platforms, the CLI provides the show envm command to selectively display
fan, power, and temperature status. If a specific argument is not specified, the CMTS
displays the current status for all arguments.

CASA-C10G# show envm [fan | power | temperature]

CASA-C10G# show envm fan [left [0-1]| middle [0-1] | right [0-1]]
CASA-C10G# show envm temperature [module <number> | QAM | SMM | UPS]
CASA-C10G# show envm power

Example
CASA-C10G# show envm

PEM A (-48V) PEM B (-48V)

Input 1 : Present Input 1 : Present
Input 1 FUSE : Good Input 1 FUSE : Good
Input 2 : Present Input 2 : Present
Input 2 FUSE : Good Input 2 FUSE : Good
Input 3 : Present Input 3 : Present
Input 4 FUSE : Good Input 3 FUSE : Good
Input 4 : Present Input 4 : Present
Input 4 FUSE : Good Input 4 FUSE : Good
Temperature : 78 F/26 C Temperature : 80 F/27 C

FAN_Tray Temperature DC_A/DC_B Front/Back Switch Present

Fan RPM
LEFT** 22C/ 71F -48V/ 0V 2600/2700 ON YES
MIDDLE** 23C/ 73F -48V/ 0V 2600/2700 ON YES
RIGHT** 23C/ 73F -48V/ 0V 2600/2700 ON YES

Module Temperature Status Type

2 86F/ 30C Normal UPS
6 89F/ 32C Normal SMM

CASA-C10G(config)#show envm temperature

Module Temperature Status Type
1 87F/ 31C Normal QAM
5 78F/ 26C Normal QAM
6 89F/ 32C Normal SMM
7 89F/ 32C Normal SMM
8 102F/ 39C Normal UPS
9 105F/ 41C Normal UPS
10 96F/ 36C Normal UPS
13 71F/ 22C Normal QAM

Casa Systems C10G CMTS

3-22 C10G Hardware Installation Guide
Setting up a test network topology

Setting up a test network topology

Figure 3-10 illustrates a sample lab network for testing the C10G prior to deployment.
Building the network consists of the following steps:
1. Connect a DHCP/TFTP server to an Ethernet switch in your lab.
2. From the Ethernet switch, connect to a GigE port on the C10G SMM.
3. With a DQM module and 8-port RF downstream module in slot 0, connect and
combine ports 0 and 1 to an RF splitter. Using a second splitter, combine ports 2
and 3. See Figure 3-10.
4. With a DCU module and 16-port upstream module in slot 1, connect and combine
ports 0 and 1 to an RF splitter. Using a second splitter, combine ports 2 and 3. See
Figure 3-10.
5. Connect the four splitters to two diplexer modules. The downstream splitters
connect to the HIGH signal ports using a 20dB in-line attenuator; the upstream
splitters connect to the LOW signal ports. See Figure 3-10.
6. Connect the COMMON signal port from each diplexer to a multi-port cable
splitter. Use a 10dB in-line attenuator on these connections. See Figure 3-10.
7. From the multi-port cable splitter, connect a cable modem.
8. Connect the cable modem to a desktop or laptop personal computer.
After setting up this topology, refer to the Casa Systems – CMTS Software
Configuration Guide for information on configuring the CMTS for this network.

Casa Systems C10G CMTS

 Connecting and starting the C10G 3-23
Setting up a test network topology

Figure 3-10. Sample C10G test network topology

DHCP/TFTP server

PC to GigE switch

GigE switch

To CMTS GigE port QAM DS Slot 0

DCU Upstream Slot 1
CASA SYSTEMS
CCASA
ASA
C10G

LC SMM SMM LC US IO QAM iO

QAM iO QAM iO QAM iO QAM iO US IO US IO
SWITCH SWITCH SWITCH SWITCH

DS 8X8 US 16X4 US 16X4 US 16X4 US 16X4

SMM SMM
DS 8X8 DS 8X8 DS 8X8 DS 8X8 DS 8X8
0 0 0
10/100MI

10/100MI

1 1 1
0 0 0 0 0
2 2 2
G0 G0

3 3 3 1
G1 G1
1 1 1 1

4 4 4
G2 G2

2 2 2 2 2
G3 G3 5 5 5

6 6 6
G4 G4
3 3 3 3 3

G5 G5 7 7 7

4 4 4 4 4
G6 G6
8 8 8

G7 G7
9 9 9
STATUS STATUS STATUS STATUS
5 5 5 5 5
STATUS STATUS STATUS STATUS STATUS STATUS
ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM
ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE 10 10 10
XG2 XG2

6 6 6 6 11 6
11 11
XG1 XG1

12 12 12
7 7 7 7 7
IOIOI

IOIOI

13 13 13

STATUS STATUS
ACTIVE ACTIVE 14 14 14
ALARM ALARM

15 15 15

13 12 11 10 9 8 7 6 5 4 3 2 1 0

-48/60 VDC nom RTN -48/60 VDC nom RTN

-48/60 VDC nom RTN -48/60 VDC nom RTN
4 3 2 1 4 3 2 1 44 33 22 11 4 3 2 1
4 3 2 1 4 3 2 1

TERMINAL BLOCK COVER TERMINAL BLOCK COVER

HS HS

HS Remove terminal block cover and OK

HS Remove terminal block cover and
OK

all cables before removing PEM all cables before removing PEM

B PEM A PEM
1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK

CMTS front view CMTS rear view

1/0 0/0
Combine using RF splitters: 1/1 0/1
20 dB
DS Slot 0, Ports 0 and 1
attenuators
DS Slot 0, Ports 2 and 3 at DS connections
US Slot 1, Ports 0 and 1 1/2 0/2 to diplexers
US Slot 1, Ports 2 and 3 1/3 0/3

US DS US DS
Diplexers COMMON COMMON

LOW HIGH LOW HIGH

10 dB attenuator
PC to cable modem Splitters to
cable modems

Cable modem

Casa Systems C10G CMTS

 4-1

Chapter 4. Maintaining the C10G

hardware

This chapter describes the maintenance activities that you can expect to perform on
the C10G after the system has been running. You may have to perform specific
maintenance procedures to ensure the system is operating properly. These procedures
include routine maintenance such as upgrading system components or replacing
components with field replaceable units.
System components fall into two categories: hot-swappable components that do not
require you to power off the system before replacing them, and those components that
do require you to power off the system. All line cards, for example, are hot-swappable
and can be replaced while the system is running.

Note: You must power off the system before replacing a non-redundant
(single) power entry module or a system containing a single SMM module.

Topic Page

Shutting down the system 4-2

Rebooting C10G modules 4-2
Replacing the DOCSIS line cards 4-2
Replacing the SMM 4-6
Replacing the DC power entry module 4-9
Replacing the fan tray 4-15
RF I/O line cards *CAUTION* 4-17
SMM and LC switches 4-17
Replacing the chassis air filter 4-20

Casa Systems C10G CMTS

4-2 C10G Hardware Installation Guide
Shutting down the system

Shutting down the system

Use the following procedure to shut down the system.
1. Notify appropriate personnel that you plan to shut down the system and that the
shutdown results in total loss of service. Appropriate personnel include the
regional alarm or network monitoring center, central office personnel, and key
customers.
2. Before you shut down the system, use the copy command (copy running-config
startup-config) to save any configuration changes to NVRAM. Refer to the Casa
Systems – CMTS Software Configuration Guide for instructions.
3. Go to the remote power source and set the power switch on the OFF (0) position.

Rebooting C10G modules

The reboot module command allows you to reset C10G modules at specified system
slots. When in Casa diagnostics mode, a unconditional option allows rebooting of the
specified module regardless of the current module state.
On C10G systems, if a module shuts down and requires a reboot due to an overheating
condition, use the power module command in Casa diagnostics mode to apply power
and boot the module up. Refer to the Casa Systems – CMTS Troubleshooting and
Diagnostics for information on the power module command.

Note: The reboot module command will not initiate a module reboot is a
module requires a restart due to an overheating condition.

Replacing the DOCSIS line cards

Use the following procedure to replace a DOCSIS line card (DQM or DCU).

Removing the card

To remove the card from the chassis, complete the following steps as illustrated in
Figure 4-1.

Casa Systems C10G CMTS

 Maintaining the C10G hardware 4-3
Replacing the DOCSIS line cards

1. Make sure that you are properly grounded and that you have an ESD strap
attached to your wrist. See “Attaching an ESD strap” in Chapter 2. Observe all
electrical and safety guides as covered in “Safety guidelines for C10G
installation” in Chapter 2, “Installing the C10G hardware.”
2. Loosen the captive screws on the top and bottom of the faceplate.
3. Simultaneously pivot both ejector levels away from each other to disengage the
line card from the backplane.
4. Slide the module out of the slot.
5. Carefully place the module in an antistatic bag.

Caution: Always handle the module by the faceplate and the edge of the
card; never touch card components or connect pin.

6. If you are installing a new or replacement card, proceed to the next step.
Otherwise, install a blank cover over the slot and screw down its captive screws to
complete this procedure.

Casa Systems C10G CMTS

4-4 C10G Hardware Installation Guide
Replacing the DOCSIS line cards

Figure 4-1. Removing a DOCSIS line card

CASA SYSTEMS
CCASA
ASA
C10G

US 16X4 US 16X4 US 16X4 US 16X4 SMM SMM DS 8X8 DS 8X8 DS 8X8 DS 8X8 DS 8X8

10/100MI
10/100MI
G0 G0

G1 G1

G2 G2

G3 G3

1. Turn counterclockwise
G4 G4

to loosen screws.
G5 G5

G6 G6

G7 G7

STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS

ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE
ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM
XG2 XG2

XG1 XG1

2. Pivot ejector levers out to disconnect the

module from the backplane and carefully slide
IOIOI
IOIOI

module out.
STATUS STATUS
ACTIVE ACTIVE
ALARM ALARM

Installing the card

To install a DOCSIS line card, complete the following steps as illustrated in
Figure 4-2.
1. Make sure that you are properly grounded and that you have an ESD strap
attached to your wrist. See “Attaching an ESD strap” in Chapter 2. Observe all
electrical and safety guides as covered in “Safety guidelines for C10G
installation” in Chapter 2, “Installing the C10G hardware.”
2. Grasp the faceplate of a line card with one hand and place your other hand under
the card (to support the weight of the card) and position the card in front of the
appropriate card slot.

Casa Systems C10G CMTS

 Maintaining the C10G hardware 4-5
Replacing the DOCSIS line cards

3. Carefully align the upper and lower edges of the line card with the upper and
lower guides in the chassis, and slide line card into the slot until you can feel it
begin to seat in the backplane connectors.
4. Simultaneously pivot both ejector levers toward each other (until they are parallel
to the faceplate) to firmly seat the card in the backplane.
5. Tighten the captive screws. The card starts the cycles through its power-on
self-test. The ALARM LED stays on briefly (about 5 to 6 seconds) and then shuts
off. The ACTIVE LED will come on briefly during module boot-up. The STATUS
LED should change to green.

Figure 4-2. Installing the DOCSIS line card

CASA SYSTEMS
CCASA
ASA
C10G

US 16X4 US 16X4 US 16X4 US 16X4 SMM SMM DS 8X8 DS 8X8 DS 8X8 DS 8X8 DS 8X8
10/100MI
10/100MI

G0 G0

G1 G1

G2 G2

G3 G3

2. Turn clockwise to tighten screws

G4 G4 after module is in position.
G5 G5
(Max. torque: 6 inch-pounds)
G6 G6

G7 G7

STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS

ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE
ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM
XG2 XG2

XG1 XG1

1. Pivot ejector levers toward faceplate to seat

module into system backplane.
IOIOI
IOIOI

STATUS STATUS
ACTIVE ACTIVE
ALARM ALARM

Casa Systems C10G CMTS

4-6 C10G Hardware Installation Guide
Replacing the SMM

Replacing the SMM

It is not necessary to configure the SMM module if you are installing or replacing a
second SMM. The system automatically downloads the necessary configuration
information from the primary SMM.

Removing the SMM

To remove the SMM from the chassis, complete the following steps as illustrated in
1. Make sure that you are properly grounded and that you have an ESD strap
attached to your wrist. See “Attaching an ESD strap” in Chapter 2. Observe all
electrical and safety guides as covered in “Safety guidelines for C10G
installation” in Chapter 2, “Installing the C10G hardware.”
2. Disconnect any interface cables from the SMM module.
3. Unscrew the captive installation screws on the faceplate.
4. Simultaneously pivot both ejector levers away from each other to disengage the
SMM module from the backplane.
5. Slide the SMM module out of the slot.

Caution: Always handle the module by the faceplate and the edge of the
card; never touch card components or connect pin.

6. Place the module on an antistatic surface with the component side facing up.
7. If the module is being returned to Casa Systems, immediately place it in a static
shielding bag and proper packaging for protection.

Casa Systems C10G CMTS

 Maintaining the C10G hardware 4-7
Replacing the SMM

Figure 4-3. Disconnecting and removing the SMM

CASA SYSTEMS
CCASA
ASA
C10G

SMM
1. Disconnect Ethernet RJ-45 US 16X4 US 16X4 US 16X4 US 16X4 SMM SMM DS 8X8 DS 8X8 DS 8X8 DS 8X8 DS 8X8

connectors from SFPs.

10/100MI

10/100MI
10/100MI
G0 G0

G1 G1
G0

G2 G2

G1
G3 G3

G4
G2

G5 G5

G3

2. Turn counterclockwise
G6 G6

G7

to loosen screws.
G7

STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS STATUS

G4 ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE ACTIVE
ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM
XG2 XG2

G5

XG1 XG1

G6

IOIOI
IOIOI
STATUS STATUS
G7 ACTIVE ACTIVE
ALARM ALARM

XG2

XG1
3. Pivot ejector levers out to disconnect the
module from the backplane and carefully slide
module out.
IOIOI

STATUS
ACTIVE
ALARM

Installing the SMM

To install the module on the chassis, complete the following steps as illustrated in
1. Make sure that you are properly grounded and that you have an ESD strap
attached to your wrist. See “Attaching an ESD strap” in Chapter 2. Observe all
electrical and safety guides as covered in “Safety guidelines for C10G
installation” in Chapter 2, “Installing the C10G hardware.”
2. Grasp the faceplate of the SMM module with one hand and place your other hand
under the card carrier (to support the weight of the module) and position the card
in front of the card cage slot. Use both hands to grasp the card by its edges and
align the card with the slot guides.
3. Gently slide the card into the card slot until you can feel it seat in the backplane
connectors.

Casa Systems C10G CMTS

4-8 C10G Hardware Installation Guide
Replacing the SMM

4. Simultaneously pivot both ejector levers toward each other (until they are parallel
to the faceplate) to firmly seat the module in the backplane.
5. Secure the module in the chassis by tightening the top and bottom captive screws.
6. When fully inserted, the SMM module cycles through its power-on self-test. The
ALARM LED stays on briefly (about 5 to 6 seconds) and then shuts off. The
ACTIVE LED will come briefly during module boot-up. The STATUS LED
should change to green.
7. Reconnect any interface cables to the SMM module if necessary.

Figure 4-4. Connecting and installing the SMM

CASA SYSTEMS
CCASA
ASA
C10G

3. Insert Ethernet RJ-45

SMM
connectors into SFPs.
US 16X4 US 16X4 US 16X4 US 16X4 SMM SMM DS 8X8 DS 8X8 DS 8X8 DS 8X8 DS 8X8

10/100MI
10/100MI
10/100MI

G0 G0

G0
G1 G1

G2 G2

G1

G3 G3

G2
G4

G5 G5

G3

2. Turn clockwise to tighten

G6 G6

G7 G7

STATUS
ACTIVE
STATUS
ACTIVE
STATUS
ACTIVE
STATUS
ACTIVE
STATUS
ACTIVE
screws.
STATUS
ACTIVE
STATUS
ACTIVE
STATUS
ACTIVE
STATUS
ACTIVE
G4

ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM ALARM

XG2 XG2

(Max. torque: 6 inch-pounds)

G5

XG1 XG1

G6
IOIOI
IOIOI

STATUS STATUS G7
ACTIVE ACTIVE
ALARM ALARM

XG2

1. Pivot ejector levers toward module to seat SMM XG1

into system backplane.

IOIOI

STATUS
ACTIVE
ALARM

1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK

Casa Systems C10G CMTS

 Maintaining the C10G hardware 4-9
Replacing the DC power entry module

Replacing the DC power entry module

The C10G is shipped with two DC power entry modules (PEMs) that provide a
redundant power to the system either from a single power source, or from dual power
sources where each PEM receives power independently.
If the power provided by either PEM fails, the redundant PEM immediately begins
providing power to the system from the power source.
In the event that a PEM fails, and if the problem is not with the power source, install a
replacement PEM as soon as possible. You do not need to shut down the C10G to
replace a redundant DC power entry module. If you are replacing both PEMS, you can
replace one, bring it online, and then replace the other one to avoid shutting down the
system.

Warning: When using a single power source to operate the C10G system with
redundant PEMs, the following *WARNING* applies:

In the event of a PEM failure, DO NOT shut off the power, as this will remove power
from both PEMs and cause the entire C10G chassis to shut down.

Casa highly recommends that dual power sources be implemented, one for each
PEM. Should a C10G PEM fail, power to the failed PEM can be shut off at the power
source without disturbing the operating PEM being powered by the second source.

Extreme caution should be taken when attempting to remove and replace a failed
PEM while a C10G is running, as the power cables to the PEM remain powered
(HOT) where a catastrophic power short could result in personal injury (or even
death) and cause system failure or damage when cables are either connected or
disconnected using common hand tools.

Remove and replace a DC power entry module in a C10G as follows:

• Turn off the power feed to the PEM being replaced, if possible
• Remove the PEM terminal block cover and disconnecting power cables.
• Remove and replace the DC power entry module.
• Reconnect the power cables, then re-install the PEM terminal block cover.
• Turn on the power feeds, if applicable.

Casa Systems C10G CMTS

4-10 C10G Hardware Installation Guide
Replacing the DC power entry module

Disconnecting the power feeds at the PEM

If you are supplying power to the C10G using a single power source, observe the
*WARNING* when removing powered (HOT) cable feeds on the previous page. See
Figure 4-5 for instructions.
If you are supplying power to the C10G using two power sources, one for each PEM,
turn off the power to the affected PEM.
1. Observe the following items:
— Ensure that power to the affected PEM is OFF and power to the redundant
PEM is ON.
— The PEM maintains full system power with the system operating normally.
2. See Figure 4-5 for instructions.

Figure 4-5. Disconnecting the PEM

Power entry module, terminal cover removed

-48/60 VDC nom RTN

4 3 2 1 4 3 2 1

HS

OK
HS 4 3 2 1 4 3 2 1

A
1. Using the Phillips screwdriver 2. Loosen the eight
loosen the screws and remove the terminal screws.
terminal block cover.

3. Remove all wires from the

PEM.

Casa Systems C10G CMTS

 Maintaining the C10G hardware 4-11
Replacing the DC power entry module

Removing the DC power entry module

Perform the following steps to remove the PEM, as illustrated in Figure 4-6.
1. Using a #2 Phillips screwdriver, loosen the two captive screws on the faceplate of
the power entry module.
2. Grasp the power-module handles and pull the module from the chassis.
3. Set the module aside.

Figure 4-6. Power entry module removal 13 13

14 14 14

15 15 15

13 12 11 10 9 8 7 6 5 4 3 2 1 0

-48/60 VDC nom RTN -48/60 VDC nom RTN

-48/60 VDC nom RTN -48/60 VDC nom RTN
4 3 2 1 4 3 2 1 44 33 22 11 4 3 2 1
4 3 2 1 4 3 2 1

TERMINAL BLOCK COVER

HS HS

HS OK
HS Remove terminal block cover and
OK

all cables before removing PEM

B PEM A PEM

1. Turn counterclockwise
to loosen screws.

2. Grab projecting handle from

underneath and slide power
entry module out of chassis.

This completes the procedure for removing the DC power entry module.

Casa Systems C10G CMTS

4-12 C10G Hardware Installation Guide
Replacing the DC power entry module

Replacing the DC power entry module

Perform the following steps to install the power entry modules, as illustrated
Figure 4-7.
1. Using two hands, pick up the power entry module and align the module with the
slot in the chassis.
2. Push the power entry module firmly into the chassis, making sure that the module
securely connects to the backplane.
3. Tighten the captive screws on each side of the power module using the #2 Phillips
screwdriver.

Caution: When inserting a power module into the chassis, do not use
unnecessary force; forcing the power module into the bay can damage
the connectors on the rear of the module and on the backplane.

Figure 4-7. Installing the PEM 13

14 14 14

15 15 15

13 12 11 10 9 8 7 6 5 4 3 2 1 0

-48/60 VDC nom RTN -48/60 VDC nom RTN

-48/60 VDC nom RTN -48/60 VDC nom RTN
4 3 2 1 4 3 2 1 44 33 22 11 4 3 2 1
4 3 2 1 4 3 2 1

TERMINAL BLOCK COVER

HS HS

HS OK
HS Remove terminal block cover and
OK

all cables before removing PEM

B PEM A PEM

2. Turn clockwise
to tighten screws.
(Max. torque: 6 inch-pounds)
1. Grab projecting handle from
underneath and slide power
entry module into chassis.

Casa Systems C10G CMTS

 Maintaining the C10G hardware 4-13
Replacing the DC power entry module

Reconnecting the power cables

Refer to “DC power sources and requirements” in Chapter 3 for information DC
power sources if you are connecting the PEM to a new power source.
If you are supplying power to an operating C10G from a single power source, observe
the following *WARNING* when connecting powered (HOT) cable feeds to the
replacement PEM.

Warning: Extreme caution must be taken when attaching powered (HOT) feeds to
the PEM. A catastrophic power short could result in personal injury (or even death)
when cables are either connected or disconnected using common hand tools.

1. Secure the power supply wires for RETURN and -48VDC onto the PEM
terminals.
2. Replace PEM terminal block cover.
If you are supplying power to the C10G using two power sources, one for each PEM,
perform the following steps:
1. Secure the power supply wires for RETURN and -48VDC onto the PEM
terminals. Then, replace the PEM terminal block covers.
2. Turn on the power source and observe the following items:
— Ensure that power to the new PEM is ON; redundant PEM is also ON.
— The PEM maintains full system power with the system operating normally
with active and standby PEMs.

Casa Systems C10G CMTS

4-14 C10G Hardware Installation Guide
Replacing the DC power entry module

Figure 4-8. Reconnecting the PEM

-48/60 VDC nom RTN

4 3 2 1 4 3 2 1

HS

OK
HS 4 3 2 1 4 3 2 1

A
1. Position each VDC and 2. Tighten the eight screws.
RTN spade terminal under (Max. torque: 10 inch-pounds)
the retainer to engage the
terminal screw.

4 3 2 1 4 3 2 1

TERMINAL BLOCK COVER 3. Using the Phillips screwdriver,

replace the terminal block cover.
(Max. torque: 6 inch-pounds)
Remove terminal block cover and
all cables before removing PEM

This completes the procedures for re-installing a power entry module in the chassis.

Casa Systems C10G CMTS

 Maintaining the C10G hardware 4-15
Replacing the fan tray

Replacing the fan tray

The fan tray supports online insertion and removal. There is no need to power down
the C10G to remove and replace a fan tray. However, the C10G will shut down if the
fan tray is removed from the chassis and not promptly replaced within two minutes.

Removing the fan assembly

Perform the following steps to remove each fan tray assembly from the chassis, as
illustrated in Figure 4-9:
1. Using a #2 Phillips screwdriver, loosen the two captive screws that secure the fan
tray module.
2. Using two hands, grab the handle and pull the module straight out from the
chassis to disengage it from the system backplane.

Figure 4-9. Fan assembly removal

1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK

1. Turn counterclockwise
to loosen screws.

2. Grab handle and slide

fan tray out of chassis.

Casa Systems C10G CMTS

4-16 C10G Hardware Installation Guide
Replacing the fan tray

Installing the fan assembly

Perform the following steps to install each fan tray assembly as illustrated in
Figure 4-10:
1. Using two hands to pick up the fan assembly module and align the tray with the
fan tray slot in the chassis.
2. Push the power entry module firmly into the chassis, making sure that the module
securely connects to the backplane.
3. Using a #2 Phillips screwdriver, tighten the captive screws on each side of the fan
tray to secure it to the chassis.

Figure 4-10. Fan assembly installation

1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK

2. Turn clockwise
to tighten screws.
(Max. torque: 6 inch-pounds)
1. Align slot and slide fan tray
into chassis.

Casa Systems C10G CMTS

 Maintaining the C10G hardware 4-17
RF I/O line cards *CAUTION*

RF I/O line cards *CAUTION*

In most cases, you should never have to remove the rear-installed RF I/O upstream
and downstream line cards that are cabled to the RF networking equipment at your
site. In the event that removal is necessary, note the following cautions:

Caution: Installing RF I/O line cards.

• Removing an RF cable from an I/O card will result in data loss as live
traffic on that wire will be terminated.
• If you remove an RF I/O card, you will need to also remove the front-installed
card prior to replacing the RF I/O card. To facilitate proper connection to the
system backplane without risking damage to the connector pins, replace the
RF I/O card first by properly aligning the card into its slot and seating the card
to the system backplane. Once the RF I/O card is properly seated and
latched, proceed to install the associated line card at the front of the system

See “Connecting the RF I/O ports” in Chapter 3 for additional information.

SMM and LC switches

The C10G is equipped with a built-in RF switch architecture comprising four modules
connected to an RF switch backplane. Using two SMM Switch and two LC Switch
modules, these devices will redirect a dropped RF connection at a failed module by
transferring the live traffic to the redundant failover module.
See “C10G redundancy operations” in Chapter 1 for more information on these
modules and the redundancy operations they provide.

Installing the SMM and LC switches

To install the SMM and LC switch modules, perform the following steps:

Casa Systems C10G CMTS

4-18 C10G Hardware Installation Guide
SMM and LC switches

1. Power the system off. See “Shutting down the system” at the beginning of this
chapter.

Warning: If you are installing the SMM and LC Switch modules on a live
C10G system as part of a Release 6.0 upgrade, you will need to power
the system down and disconnect the front-installed modules in slots 5 to 8
to facilitate proper connection to the system backplane without risking
damage to the connector pins.

Once the SMM and LC Switch modules are properly seated and latched,
proceed to reinstall the associated SMM or DOCSIS line cards at the front
of the system and then power the system up.

2. Make sure that you are properly grounded and that you have an ESD strap
attached to your wrist. See “Attaching an ESD strap” in Chapter 2. Observe all
electrical and safety guides as covered in “Safety guidelines for C10G
installation” in Chapter 2, “Installing the C10G hardware.”
3. Grasp the faceplate of the RF switch module with one hand and place your other
hand under the card (to support the weight of the card) and position the card in
front of the appropriate card slot.
4. Carefully align the upper and lower edges of the card with the upper and lower
guides in the chassis, and slide card into the appropriate slot (SMM slots 6 and 7,
LC switch slots 5 and 8) until you can feel it seat to the backplane connectors.
5. Simultaneously pivot both ejector levers toward each other (until they are parallel
to the faceplate) to firmly seat the card into the RF switch backplane. See
6. Tighten the captive screws.
7. Reinstall the associated SMM or DOCSIS line cards at the front of the system in
slots 5 and 8.
8. Power the system on. See “Starting the C10G CMTS” in Chapter 3.

Casa Systems C10G CMTS

 Maintaining the C10G hardware 4-19
SMM and LC switches

Figure 4-11. Installing the SMM and LC switch modules

LC SMM SMM LC US IO
QAM IO QAM IO QAM IO QAM IO US IO US IO
SWITCH SWITCH SWITCH SWITCH

0 0 0

1 1 1
0 0 0 0
2 2 2

3 3 3
1 1 1 1

4 4 4
2 2 2 2
5 5 5

3 3 3 3
6 2. Turn clockwise
6
to
6 tighten screws
7
after module
7
is7in position.
4 4 4 4
(Max. torque: 6 inch-pounds)
8 8 8

9 9 9
5 5 5 5
10 10 10

6 6 6 6 11 11 11

12 12 12
7 7 7 7
1. Pivot ejector levers
13 toward faceplate to
13 seat
13

module into system 14

backplane. 14
14

15 15 15

Removing SMM and LC switches

In most cases, you should never have to remove the SMM and LC Switch modules.
However, in the event that removal is necessary on a live system, ensure that the
associated front slots 5 and 8 are not in a redundant state (ACTIVE LED is off). If the
SMM Switch and LC Switch modules are removed, future redundancy operations will
not be available.

To remove an RF switch from the chassis, complete the following steps:

1. Make sure that you are properly grounded and that you have an ESD strap
attached to your wrist. See “Attaching an ESD strap” in Chapter 2. Observe all
electrical and safety guides as covered in “Safety guidelines for C10G
installation” in Chapter 2, “Installing the C10G hardware.”

Casa Systems C10G CMTS

4-20 C10G Hardware Installation Guide
Replacing the chassis air filter

2. Loosen the captive screws on the top and bottom of the faceplate.
3. Simultaneously pivot both ejector levels away from each other to disengage the
module from the backplane.
4. Slide the module out of the slot.
5. Place the module in an antistatic bag.

Caution: Always handle the module card by the faceplate and the edge
of the card; never touch the card components or connect pins.

Replacing the chassis air filter

Casa Systems recommends inspecting, cleaning, or replacing the chassis air filter on a
scheduled basis. A dirty air filter will restrict reliable and cooling airflow over the
system hardware components.
Installation sites that are more prone to dust and other airborne elements should
inspect the chassis air filter on a bi-weekly, monthly, or “as required” basis.

Caution: DO NOT operate the system for more than a minute without the
air filter installed. The filter is necessary to maintain proper airflow, and
without the air filter present in the chassis, cards WILL overheat. Casa
Systems recommends that you have a spare filter available for use while
the removed filter is being cleaned.

All installation sites should schedule full air filter replacement annually.

Locating and removing the air filter

On the C10G and C10200 platforms, the air filter is located on the front of the chassis
just above the fan modules, as illustrated in Figure 4-12.

Casa Systems C10G CMTS

 Maintaining the C10G hardware 4-21
Replacing the chassis air filter

Figure 4-12. C10G air filter location

Air filter location FILTER

1 FAN TRAY HS HS OK
1 FAN TRAY HS HS OK
1 FAN TRAY H

The filter assembly has two integrated pull tabs as handling points for insertion and
removal, and the word “FILTER” on the visible edge.
To remove the filter, perform the following steps:
1. If your chassis is equipped with a cable management tray, carefully raise and lock
the tray in the UP position. This provides adequate clearance for access to the air
filter push/pull tabs.
2. Using two hands, grab the push/pull tabs and slide the air filter out of the chassis.
The filters fits snugly, so use caution as you withdraw the filter from the filter slot.
3. Inspect and clean the filter using a vacuum cleaner or similar device. If the filter
appears damaged upon inspection, install a replacement if available.

If a replacement filter is not available, reinstall the existing filter after cleaning
and order a replacement from Casa Systems for installation later.

Order Number: HDW-0142-00

Figure 4-13 illustrates the chassis air filter.

Casa Systems C10G CMTS

4-22 C10G Hardware Installation Guide
Replacing the chassis air filter

Figure 4-13. Air filter assembly (top view)

Filter framwork on top

PUSH/PULL tab PUSH/PULL tab

Installing the air filter

To install a new or existing filter, perform the following steps:
1. Ensure that the cable management tray is in the UP and locked position (if used).
2. Supporting the filter with two hands and enduring that the filter’s metal
framework is on top, align the filter with the filter slot in the chassis.
3. Using the push/pull tabs, slide the filter into the chassis until it stops. The front
edge of the filter will be aligned with the chassis sheet metal. You will feel the
filter snap into place.
4. If used, lower and return the cable management tray to its normal running
position.

Casa Systems C10G CMTS

 A-1

Appendix A. C10G hardware

specifications

This appendix covers the hardware specifications for the Casa C10G CMTS and all
installed components.

Topic Page

Physical, electrical, and environmental A-2

Chassis components and capacities A-3
C10G component ordering A-6
DOCSIS QAM Module (DQM) specifications A-8
DOCSIS Control and Upstream Module (DCU) specifications A-9
Switch and Management Module (SMM) A-9
RF I/O Downstream Module (RFD) A-10
RF I/O Upstream Module (RFU) A-11

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A-2 C10G Hardware Installation Guide
Physical, electrical, and environmental

Physical, electrical, and environmental

Table A-1. C10G CMTS specifications

Parameter Specification

Physical
Dimensions Height: 21 in. (533mm)
Width: 19 in. (482mm)
Depth: 16 in. (406mm)
Mounting standard 12 RU, 19 inches
Weight 120 lbs (54kg) fully loaded
Electrical
Voltage -40.5 to -60VDC
Current 25A per power feed
Environmental
Ambient temperature Operating:

• 0° to 50° C
• 0° to 40° C with one or more QAM8X96
modules installed. See Note below.
• Storage: -40° to 70° C
Humidity Operating: 5% to 95%
Altitude Operating: Sea level to 6562 ft (2000M)
Storage: Sea level to 15,748 ft (4800M)

Note: When running one or more QAM8X96 modules in the C10G chassis, higher
QAM module operating temperatures will be seen with the show envm
temperature command at the current default alert (85° C) and shutdown (95° C)
threshold settings. Due to the slightly higher operating temperatures associated with
the QAM8X96, the maximum ambient temperature at the installation site should be
no greater than 40° C. The C100G chassis should be used if 50°C operation is
required.

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 C10G hardware specifications A-3
Chassis components and capacities

Caution: Ensure that both the fan air intake and exhaust are not obstructed. It is
recommended that at least 5 cm space be free of obstruction at both fan intake and
exhaust to ensure no degradation of cooling performance. By comparision, if only
2.5 cm of free space is provided, internal chassis temperatures will rise by 2° to 4°C.

Chassis components and capacities

Table A-2. C10G capacities

Component Description

Chassis 12 rack unit (RU) NEBS Level 3 compliant; industry standard

19-inch rack mountable
14 line card slots on front • 1 Switch and Management (SMM) module
• 1 SMM redundant module
• 12 DOCSIS modules (any combination of DQMs and
DCUs)
14 RF I/O slots on back • 0 to 4 RF I/O switch cards for DOCSIS-module
redund<$paratextancy in rear slots 5 and 8
• Remaining 10 slots available for RF I/O cards
Power supply (2) Dual -48VDC hot-swappable redundant power entry modules.
Fan assembly (3) • Variable speed for operating at normal/high temperatures
• Multiple fans provide redundancy and prevent single
failure
• Status LEDs indicate single or multiple fan failure
• No service interruption during timely module replacement
• Power consumption: 330W maximum, 220W typical

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A-4 C10G Hardware Installation Guide
Chassis components and capacities

Table A-2. C10G capacities (continued)

Component Description

Switching and Management • Two 10GigE interfaces (Connector: SFP)

Module (SMM) (2)
• Eight 1 GigE interfaces (Connector: SFP)
• 1 Fast Ethernet 10/100 BASE-T management port
(Connector: RJ45)
• 1 RS-232 console port (Connector: RJ45)
• GigE copper or fiber SFP
• 240x2 Gbps switching capacity
• LEDs for system status, active, and alarm
DOCSIS QAM Module (DQM) • QAM8x4 — 32 QAM downstream channels; 4 channels/
port
• QAM8x8 — 64 QAM downstream channels; 8 channels/
port
• QAM8x96 — 768 QAM downstream channels; 32
narrowcast and 64 broadcast channels per port
• QAM constellation:
Annex A & C: 64, 128, 256
Annex B: 64 256

• LEDs for line-card status, active, and alarm

DOCSIS Control & Upstream • US16x2 — 32 QAM upstream channels ;2 channels/port
Module (DCU)
• US16x4 — 64 QAM upstream channels; 4 channels/port
• US16x8 — 128 QAM upstream channels; 8 channels/port
• Channel bonding up to 32 channels
• 16 upstream burst receivers
• Each receiver can be configured to many logical upstream
channels
• Modulation: QPSK, 16,32,64, QAM
• LEDs for line-card status, active, and alarm
RF Downstream Module • 8 ports per module (Connector: F-type)
(RFD)
• Each port supports 4 or 8 downstream QAM channels

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 C10G hardware specifications A-5
Chassis components and capacities

Table A-2. C10G capacities (continued)

Component Description

RF Upstream interface • 16 ports per module (Connector: F-type)

module (RDU)
• Each port connects to one burst receiver
• Each port carries many logical upstream channels
RFS (radio frequency switch) LC Switch module for DOCSIS line cards and SMM switch for
RF redundancy.

• LC Switch in rear slots 5 and 8

• SMM Switch in rear slots 6 and 7

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A-6 C10G Hardware Installation Guide
C10G component ordering

C10G component ordering

This section describes the C10G modular components. C10G modules are
field-replaceable units (FRUs). The modules and their order numbers are listed in
Table A-3.

Table A-3. C10g modular components

Component Order number

C10G DC-powered chassis with fan C10G-CHASSIS-DC

assemblies (3) and power entry modules (2)
Switch and Management Module (SMM) C10G-SMM-2X10GE
DOCSIS QAM (DQM) C10G-QAM8x4 (32 channels)
C10G-QAM8x8 (64 channels)
C10G-QAM8x96 (768 channels)
DOCSIS Control and Upstream Module C10G-US16x2 (32 channels)
(DCU) C10G-US16x4 (64 channels)
C10G-US16x8 (128 channels)
RF I/O Downstream Module (RFD) C10G-DS-IO08
RF I/O Upstream Module (RFU) C10G-US-IO16
RF Redundancy Option C10G-RF-RD

Includes:

• SMM Switch
• LCC Switch
GigE Small Form Factor Pluggable (SFP) SFP-CP
1000Base-T transceiver (RJ45 socket,
copper, short reach)
GigE Small Form Factor Pluggable (SFP) SFP-LC
1000Base-SX (LC socket, fiber optic, short
reach)
GigE Small Form Factor Pluggable (SFP) SPF-LX
(LC socket, fiber optic, long reach)
GigE Small Form Factor Pluggable (SFP) SPF-ZX
(LC socket, fiber optic, long reach 80km)
10GigE Small Form Factor Pluggable + SPF-PLUS-ER
(SFP Plus) extended reach 40km

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 C10G hardware specifications A-7
C10G component ordering

Table A-3. C10g modular components

Component Order number

10GigE Small Form Factor Pluggable + SFP-PLUS-LR

(SFP Plus) 1310nm single-mode fiber
optical module, long reach, 10km
10GigE Small Form Factor Pluggable + SPF-PLUS-SR
(SFP Plus) 850nm multi-mode fiber optical
module, short reach

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A-8 C10G Hardware Installation Guide
DOCSIS QAM Module (DQM) specifications

DOCSIS QAM Module (DQM) specifications

Table A-4. DQM specifications

Component/Parameter Specification

QAM8X4 32 total channels, 4 channels/port over 8 ports

QAM8X8 64 total channels, 8 channels/port over 8 ports
QAM8X96 Up to 256 narrowcast and 64 broadcast channels per module

• 32 narrowcast channels supported per physical port.

• 64 broadcast channels configured across 8 physical ports.
• Maximum 64 broadcast channels per QAM8x96 module.
QAM modulation Annex A, B or C
QAM constellations 64, 128, & 256 QAM
Data rates (DOCSIS) 27 Mbps @ 64 QAM
38 Mbps @ 256 QAM
Data rates (EuroDOCSIS) 36 Mbps @ 64 QAM
51 Mbps @ 256 QAM
Frequency range (center) 48 to 1000 MHz
Frequency step size 5 kHz
Channel width 6 to 8 MHz (tunable)
Maximum output per channel 60 dBmV @ 1-ch/port
56 dBmV @ 2-ch/port
52 dBmV @ 4-ch/port
49 dBmV @ 8-ch/port
Output step size 0.1 dB
Output accuracy ± 5ppm
Return loss 50 ~ 870 MHz, 14 dB
870 ~ 1002 MHz 10 dB
Modulation error rate 43 dB (equalized)
Wideband noise -73dBc
LEDs Status, Active, Alarm
Power consumption: DS8x4: 220W
DS8x8: 220W
Single QAM w/ QAM I/O DS8x96: 320W

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 C10G hardware specifications A-9
DOCSIS Control and Upstream Module (DCU) specifications

DOCSIS Control and Upstream Module (DCU)

specifications
Table A-5. DCU specifications

Component Specification

US16x2 32 channels, 2 channels/port

US16x4 64 channels, 4 channels/port
US16x8 128 channels, 8 channels/port
Modulation QPSK, 8, 16, 32 and 64 QAM
Data rate/channel 0.32 - 30-72 Mbps
Input frequency range 5 - 42 MHz (DOCSIS)
5 - 65 MHz (EuroDOCSIS)
5 - 55 MHz (J-DOCSIS)
Input range -16 to 34 dBmV
LEDs Status, Active, Alarm
Power consumption: US16x2 — 150W
Single DCU w/ RFU I/O US16x4 — 150W
US16x8 — 190W

Switch and Management Module (SMM)

Table A-6. SMM specifications

Component Specification

Ethernet 10GigE 2 interfaces per SMM

SFP socket (copper or fiber)
RJ-45 copper (10GBASE-T)
Lucent Connector (LC) fiber (10GBASE-X)
Ethernet GigE 8 interfaces per SMM
SFP socket (copper or fiber)
RJ-45 copper (1000BASE-T)
LC fiber (1000BASE-X)
Ethernet 10/100 Fast Ethernet 1 interface per SMM
management port RJ-45 copper (100BASE-T)

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A-10 C10G Hardware Installation Guide
RF I/O Downstream Module (RFD)

Table A-6. SMM specifications (continued)

Component Specification

RS-232 local management RJ-45 socket

port Requires Category 5 UTP RJ-45-to-RJ-45 crossover cable
RJ-45 to DB-9 adaptor (if needed)
LEDs Status, Active, Alarm
SMM power consumption 110W
GigE Small Form Factor
Pluggable (SFP) (RJ-45
socket, copper)

Power consumption (single 1W

SFP)
GigE Small Form Factor
Pluggable (SFP) (LC socket,
fiber optic)

Power consumption (single 1W

SFP)

RF I/O Downstream Module (RFD)

Table A-7. RFD specifications

Component Specification

Number of ports 8 ports per RFD

Connector F-type, 75 ohm

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 C10G hardware specifications A-11
RF I/O Upstream Module (RFU)

RF I/O Upstream Module (RFU)

Table A-8. RFU specifications

Component Specification

Number of ports 16 ports per RFU

Connector F-type, 75 ohm

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A-12 C10G Hardware Installation Guide
RF I/O Upstream Module (RFU)

Casa Systems C10G CMTS

 100 Old River Road
Suite 100
Andover, MA 01810
USA
978-688-6706

C10G CMTS
Hardware Installation Guide

© 2014 Casa Systems, Inc.

All rights reserved.

DOC-3003-01

Document Revision 06.04.03

March 2014
Printed in United States of America