CASE STUDY

V-MART’S ROADMAP TO SUCCESS

ABOUT V-MART
V-Mart is a complete family fashion store that provides its customers value for their money. They
primarily operate in tier II & tier III cities in India with the chain of “Value Retail” departmental stores.
With 123 stores across 106 cities in 14 states/union territories, their stores cater to the needs of the
entire family altogether by offering apparel, general merchandise, and Kirana goods.
They are the pioneers in setting up modern ambiance stores or large retail malls across various
small towns and cities like including Sultanpur, Ujjain, Motihari and more.
ENGAGEMENT SUMMARY
The retailer wanted an IT solutions partner to implement INFOR SCE 10.3.2, with integrations
and customizations of their system. Additionally, the business needed well-defined processes
to optimize their operations.

CHALLENGES THEY FACED

V-Mart needed a solution to manage their inventory needs and provide them visibility of
accurate, relevant data at the bin level. Additionally, they required a system that could:
• Increase the speed and efficiency of their warehouse operations
• Provide real-time visibility of supplier data
• Improve their report generation process, to make analysis easier

SOLUTIONS WE PROVIDED
Vinculum provided V-Mart with:

An end to end implementation of INFOR SCE 10.3.2

Seamless integration of the warehousing system with their ERP system

Implementation of PTL system with WMS for smooth warehouse operations

Automation of their existing systems (using RF and PTL systems) for enhanced performance

Customizations of their systems as per their business needs

End to end business process consulting and improvement

Extended application support and maintenance

VINCULUM’S INFOR OFFERINGS

NEW IMPLEMENTATION
Engage & invest early in the sales cycle in partnership with Infor Sales Team
• Product Demos • Customized Solution Offering
• Process Consulting

SUPPORT & MAINTENANCE

• Dedicated support for large accounts serving as an extended arm of the client
• Shared support for SMB segment ensuring seamless and cost effective
support services

PROCESS CONSULTING/IMPROVEMENT
• Help clients achieve enhanced value realization and be change ready
• Business landscape evaluation and enhancements
• Quarterly process reviews as a part of support contract

UPGRADES
• Version Upgrades
• Detailed risk assessments and business compatibility checks

INTEGRATION SERVICES
• ION integration services (in alignment with INFOR business strategy)
• Integration with Warehouse Automation Systems (process upgrade services)

ABOUT VINCULUM
Vinculum is Infor’s Global Alliance Partner and with domain specialized consultants, has one
of the strongest Infor SCE practice globally. The practice is focused on new implementation,
support & maintenance, consulting/process improvement, upgrades and integration
services across verticals such as Retail, CPG, Logistics, Manufacturing and 3rd Party Logistics.