For Assistance Operator Contact:

07314229090

PNR Ticket ID Order ID

1737212 TS230614165726543618GRDJ 21266911098

Departure Arrival

INDORE MUMBAI
7:15 PM, Thu, 15 Jun 2023 8:45 AM, Fri, 16 Jun 2023

Bus Operator Name Driver Contact & Vehicle Number

Intercity Travels Indore You will get the driver contact
number and vehicle number 30 mins
to 1 hour before departure

Boarding Point Dropping Point

Vijay Nagar Pickup By Van Goregaon E
Pickup by van Intercity Travels Cross Goregaon E
Road Building Below G Sacchanand
Showroom Indore Madhya Pradesh
452010 Cross Road Building

Reporting Time Boarding Time

7:00 PM 7:15 PM

Traveller Details
1. Akash Agrawal Male Seat No: 14

Fare & Payment Details

Base Fare (1 Traveller): ₹ 1400

Operator GST : ₹ 70

Cancel Protect : ₹ 118

Total Amount Paid : ₹ 1588

Promo Applied JACKPOT

Yay ! You are eligible for 100% refund on cancellation of this ticket 6 hours prior to a departure.

Cancellation Policy:
a . Free cancellation if you cancel the ticket upto 6 hours prior to travel. Terms and
Conditions apply.
b. Cancellation charges are calculated on the actual fare of the ticket, if any discount
coupons are used while purchasing the ticket, the discounted value would be used to
calculate the refund amount when a ticket is cancelled.
c. Cancellation policy is calculated based on the scheduled departure time of the bus
service (i.e. service start time). Service start time: 8:00 PM

Refund
Time of Cancellation Refund Amount
percentage

Cancelled before Tue, 13

80% ₹ 1176.00
Jun 7:59 PM

Between Tue, 13 Jun 8:00

PM and Wed, 14 Jun 7:59 70% ₹ 1029.00
PM

Between Wed, 14 Jun

8:00 PM and Thu, 15 Jun 60% ₹ 882.00
7:59 AM

Non refundable After Thu,

0% ₹0
15 Jun 8:00 AM
 Terms and Conditions:
Paytm is only a bus ticket booking platform. It does not operate bus services of its own.
In order to provide a comprehensive choice of bus operators, departure times and prices
to customers, it has tied up with many bus operators and service providers. Paytms
network of bus operators.
a. Providing refund and support in the event of cancellation.
b. Providing customer support and information in case of any delays / inconvenience.

c. Child Policy: It is mandatory for children above the age of 3 years to have a bus
ticket unless the bus operator specifies otherwise in their terms and conditions.
d. Luggage Policy: A passenger may carry up to 20 kilograms of luggage. In the event
the passenger carries additional luggage than what is specified above, the bus operator
may charge as per his Policy.
e. Pet Policy: Pets are not allowed.
f. Liquor Policy: Carrying or consuming liquor inside the bus is strictly prohibited. Bus
Operators reserve the right to deboard drunk passengers. In such scenarios, a refund is
not applicable.
g. Any transaction outside of Paytm that happens between the operator and passenger is
not Paytm's responsibility.

Paytm is not responsible for:

a. The bus operators expectation.
b. The bus operator canceling the trip due to unavoidable reasons.
c. The baggage of the customer getting lost / stolen / damaged.
d. The bus operator changing a customer's seat at the last minute to accommodate a
lady / child.

For Assistance:
Operator Contact Paytm Helpline 24x7 Paytm Care
Contact for travel-related Contact for booking-related, Avail our 24x7 Paytm Help
details like driver's contact, refund-related, cancellation- Section to get all your
vehicle details related, or any other issues queries resolved quickly
07314229090 0120 4880880 (24x7) Click here