Introduction

Welcome to The Dubai Mall!

Designed within the 400acre Downtown Burj Dubai Masterplan, The Dubai Mall is a wondrous creation of
architecture and an experience of epic proportions.

The Dubai Mall

The dexterous design of the Mall is apparent through its identification of “streets” and “nodes” as well
as “place-making” features, aimed to engage shoppers and retailers within a mall of such majestic
scale. These “streets” are connected and continuous, allowing an uninterrupted shopper-loop
circulation with no dead ends.

Streets
The 6 major “streets” are:
At the Lower Ground/ Lakeside Promenade level,
• The Concourse
there are:
• The Galleria
• The Market Place
• The Fashion Avenue
• The Boardwalk
• The Aquarium Walk
• The Carnival Street
• The Grove

The Concourse The Galleria The Carnival Street The Aquarium Walk

Nodes
“Nodes” are typically identified at junctions
of the “streets” creating atrium spaces like
the Media Drum, Grand Atrium, Gold Souk
Atrium, High Fashion Drum, Waterfront
Atrium and the Fountain Oasis.

Ice Skating Rink

Place-making
“Place-making” features such as a world class
Aquarium, the world’s largest indoor Gold Souk,
the Olympic size Ice skating rink, the all-
weather Grove, the Entertainment Block and
the Waterfront Food Constellation all add new
dimensions to a refreshing environment.
The Grand Atrium The Fountain Oasis
Introduction

The final character and ambience of The Dubai Mall will depend considerably upon the design of each
Tenancy and the successful integration of these designs throughout the Mall. The Tenant Manual is
provided to assist Tenants, Designers and Fit-out Contractors in understanding their responsibilities, the
criteria which must be met in the design and fit-out of each individual retail Tenancy and to facilitate each
Tenancy to achieve completion on time.
This document is intended as a guide. It is imperative that all sections of this document are read and
understood by the Tenant. This document should also be read in conjunction with the Tenant’s Lease
Agreement. In the event of any discrepancies between the terms and conditions of this guide and those of
the Tenant’s Lease documentation, the Lease Agreement shall take precedence over this document.
Completion on Time
Whilst every reasonable care has been taken in providing the information contained within this document,
this information may be subject to change. The Landlord and / or its appointed Tenancy Fit-out Co-
ordinator reserve the right to make changes to the document without prior notice. In addition, the
Landlord or its representatives cannot be held responsible for any inaccuracies and Tenants are advised to
take their own precautionary measures and to exercise all reasonable care and due diligence in their shop
design and fit-out.

This guide is divided into four sections:

Section Section Section Section

01 02 03 04
Base Build Provisions Tenancy Fit-out Tenancy Design Appendices & Forms
Guidelines Guidelines
Section 1 | Base Build Provisions

BASE BUILD PROVISIONS

This section details the base design provisions by the Landlord. It includes the Tenancy Co-ordination
Project Directory, the Landlord’s Works, Category 1 Works and Tenant’s Costs.
Completion on Time
The Dubai Mall Landlord’s Works Category 1 Works Tenant’s Costs
Tenancy Co-ordination
Project Directory

01 Floors
02 Inter-tenancy Walls
03 Columns
04 Doors
05 Plumbing & Drainage
06 Mechanical Services
07 Exhaust System
(kitchen and smoke
exhaust)
08 Fire Protection and
Detection
09 Electrical
10 Telephone and Television
11 Gas
Section 1 | Base Build Provisions

The Dubai Mall Tenancy Co-ordination

Project Directory

Landlord Tenant Co-ordinator & Project Architect Civil & Structural MEP Quantity
Speciality Shops Manager Engineer Engineer Surveyor
Architect

Emaar Emaar Malls Group LLC Turner Construction – DP Architects Meinhardt (Singapore) Pte Ltd Meinhardt DG Jones & Partners
Properties PJSC Burj Dubai Square, Building 3, Level 2 International Pte Ltd 93 Havelock Road (Singapore) Pte Ltd Suite 601, Al Hawai
P.O.Box 944 The Dubai Mall Tenancy Office P.O.Box 13036 6 Raffles Boulevard Singapore 93 Havelock Road Tower
Dubai P O. Box 9440 Dubai #04-100 160093 Singapore P O Box 6225
UAE Dubai UAE Marina Square 160093 Dubai
UAE Singapore UAE
039594

Fire Landlord’s Main Local Authorities Telecommunications

Engineer Contractor Co-ordinator

Arup Fire Dutco Balfour Beatty/ Dubai Civil Defence & Dubai Electricity & Dubai Internet City
371 Beach Road Al Ghandi & Consolidated Contractors Co. Dubai Municipality Water Authority
#03-01 (Joint Venture) P O Box 11377 P O Box 56
Keypoint PO Box 8944 Dubai Dubai
Singapore Dubai UAE UAE
199597 UAE
Section 1 | Base Build Provisions
Landlord’s Works
The Landlord’s Works will be completed by the
Landlord’s Contractors at the Landlord’s cost.
These works will form the Base Build
Provisions.
The Tenancy unit will be handed over to the
Tenant in a “shell and core” condition.
Tenants are advised to note the following
scope of Landlord’s Works and to ensure their
Tenancy fit-out is completed on time.
1.0 Floors
New monolithic reinforced concrete, post-tensioned
floor slabs, brushed finish.
The following design live loads have been allowed
for the various floor usage areas:
• General retail - 5 kN / m2 + 1 kN / m2 for
dry partitions
• Gold Souk - 5 kN / m2 + 1 kN / m2 for dry
partitions
• Restaurant / food court - 5 kN / m2 + 1 kN /
m2 for dry partitions
• Cinema / Entertainment - 5 kN / m2
• Skating ring - 5 kN / m2
• Supermarket and Gourmet Supermarket - 12
kN / m2
• Furniture Store – 12kN / m2
The above design live loads include any additional
floor screeding required by the Tenants.
A difference of 50mm between the Mall finished
floor level and the Tenancy floor slab shall be
provided by the Landlord; to allow for Tenant
screed and flooring.
L a n d l o r d `s W o r k s
2.0 Inter-Tenancy Walls 3.0 Demising Piers
Inter-tenancy walls will be metal stud Inter-tenancy walls will be terminated with a
framed, lined with flush faced plasterboard, demising pier at the shopfront Lease Line. It
taped and set, and where required, fire-rated is the Tenant’s responsibility to consider the
to comply with NFPA 101. detail of this demising pier in the design and
installation of their shopfront. Refer to
Walls adjacent to passageways and at the Section 2 of this document together with the
rear of Tenancies generally will be full height Tenancy Lease Outline Plans for further
concrete or block work and are fire rated. detail.
Changes to or penetrations through these
walls will not be allowed without the prior
approval of the Landlord.
Where applicable and at the Landlord’s
discretion, unplastered block work or pre-
cast concrete walls may be provided in lieu of
metal stud framed walls.
Section 1 | Base Build Provisions
Landlord’s Works
4.0 Columns
Columns will be reinforced concrete and
completed ready to receive applied finishes or
cladding by the Tenant. Refer to Section 3 of
this document together with the Tenancy
Lease Outline Drawings for further detail.
5.0 Doors
Where indicated, rear doors to the leased premises
which open onto external areas will be provided
with a pin tumbler lockset. Keys will be provided to
the Tenant upon acceptance of handover of the
demised area for fit-out.
6.0 Plumbing and Drainage
In general, only Tenants of Food & Beverage,
Food Court, Beauty, Photographic, Optics and
Anchor Tenancies are provided with water
and drainage connections.
Where potable water is provided, a valved
spur will be provided inside the Tenancy.
However where multiple potable water stub
outs are provided inside the Tenancy, the
Tenant is allowed to connect to only one stub
out point. Where supplied, a waste point will
be provided at a point generally adjacent to
the wall of the Tenancy, capped above floor
level.
Waste systems are only suitable for domestic
foul water discharge connections. If the
Tenant requires Industrial Waste discharge
(for example, Photographic development)
then this work will be undertaken as Category
1 Works ie. Landlord’s Works at Tenant’s
cost. (Refer Section 1 Category 1 Works of
this document).
Any alterations to the Landlord’s
provided plumbing / drainage layout
to suit the Tenant’s designs will also
be undertaken as Category 1 Works.
Waste outlets provided for Food & Beverage,
Restaurant and Food Court Units will be
connected to centralized kitchen grease
separation system.
7.0 Mechanical Services
Tenancies are provided with chilled water
stub out points for Tenant’s connections of
air-conditioning fan coil units, air-handling
units, and primary air-handling units.
The Tenancy base air-conditioning system is
designed for an internal heat load (equipment
and lighting) as follows:
• 200 watts / m2 for Retail units
• 220 watts / m2 for Anchor / Mini-
anchor units
• 350 watts / m2 for Food & Beverage
units
• 300 watts / m2 for Café units
• 450 watts / m2 for Food Courts
• 450 watts / m2 for seating areas of
Food & Beverage and Cafe units and
Food Courts
• 370 watts / m2 for Cineplex
• 480 watts / m2 for Entertainment
• 350 watts / m2 for Gold Souk units
Section 1 | Base Build Provisions
Landlord’s Works
8.0 Exhaust System
(kitchen and smoke exhaust)
For the purposes of kitchen ventilation within
Food & Beverage and Food Court Tenancies
the Landlord will provide ductwork
connections to external louvers terminated
within the Tenant’s premises. The Tenant shall
provide kitchen supply and exhaust fans to
effect kitchen ventilation. In addition, a
Landlord approved kitchen exhaust treatment
system shall also be provided by the Tenant to
treat kitchen exhaust and to form an effective
flame and odour stop before discharging into
the Landlord’s ductwork system. Particular
attention will be paid to the discharge of
odours for example fish, meat & poultry, from
fresh food Tenancies.
9.0 Fire Protection and Detection
The Landlord will provide sprinklers intended to be
within the Tenant’s false ceiling space and smoke
detectors for below the false ceiling. Should the
Tenant’s requirements exceed the base system
provided, an upgrade to the system will be
undertaken as Category 1 Works (Landlord’s Works
at Tenant’s cost).
L a n d l o r d `s W o r k s
10.0 Electrical 11.0 Telephone and Television
The Landlord will supply an electrical isolator Each Tenancy will be provided with a Retail
within the ceiling space of the Tenancy and Consolidation Point (Telephone Terminal Box)
the capacity (for lighting and equipment) inside the Tenant’s premises. Refer to
provided is as follows: Tenancy Lease Outline Plans for location. The
number of telephone lines (including lines for
• 120 watts / m2 for Retail units cable TV) provided for the Tenant is as
• 100 watts / m2 for Anchor / Mini- follows:
anchor units
• 450 watts / m2 for Food & Beverage Small Retail unit /
units F&B / Restaurants 6
• 1400 watts / m2 for each Food Court / Gold Souk
unit Anchor /
• 30 watts / m2 for seating areas of Mini-anchor 30
Food & Beverage and Cafe units and Entertainment /
Food Courts Cineplex 30
• 60 watts / m2 for Cineplex Food Court 4 per unit
• 230 watts / m2 for Entertainment
• 300 watts / m2 for Gold Souk units
Section 1 | Base Build Provisions

Landlord’s Works

L a n d l o r d `s W o r k s
12.0 Gas
LPG supply will be made available for Food &
Beverage and Food Court Tenancies for
connection. An LPG stub out with an isolation
valve is provided at the F&B unit or within
individual stalls of the Food Courts.
The consumption of LPG will be metered and
charged by the Landlord or their assigned LPG
Operator at rates including amortisation of
equipment capital costs. The Tenant shall
apply for the gas meter from the LPG
Operator. The LPG Operator will then install
the gas meter for the Tenant. The Tenant
shall also pay the Landlord or the LPG
Operator all the necessary connection charges
and cost of metering facilities.
Section 1 | Base Build Provisions
Tenant Variation Request (TVR) For Category 1 Works
Category 1 Works are alterations that are
required to the Landlord's base design
provision of building services and structures to
suit the special requirements of the individual
Tenant's fit-out works. These works are to be
carried out by the Landlord’s Contractor at the
Tenant's expense.
Category 1 Works include, but are not limited
to, the following:
• Plumbing and Drainage services to suit
Tenant's design or trade type.
• Gas supply services to suit Tenant's
design.
• Mechanical services to suit Tenant’s
design.
• Exhaust System in accordance with the
Landlord’s Consultants approved
design.
• Penetrations through building
structure to accommodate new and
modified services including roof,
suspended slabs, or walls.
• Re-balancing of air-conditioning and
mechanical systems where not
originally installed by the Landlord or
to the Landlord’s approval.
• Additional telephone lines.
• Upgrade to power supply.
• Fire sprinkler system and smoke
detection system installation to suit
Tenant’s design proposals.
• Additional security systems to suit
Tenant’s needs.
• Any other base building alterations,
additions or relocations necessitated
by the Tenant’s design, and approved
by the Landlord, at the Landlord’s
discretion.
The Landlord retains complete discretion
regarding the undertaking of Category 1
Works on behalf of the Tenant. The
undertaking of Category 1 Works is reliant
upon the timely submission of Tenant's
design documentation.
Category 1 Works
All Category 1 Works must be to be checked /
designed and documented by the Landlord's
Consultants.
The final costs for design and construction of
Category 1 Works will be processed using TVR
Form 06 “Category 1 Works TVR”, discussed
during the Tenancy Kick-off Meetings. The
Tenant will be required to pay all design
costs, Consultants fees and the full cost of
execution of the works by the Landlord’s
Contractor before any instruction is issued for
works to be undertaken. Please refer
Appendix 1 for additional information.
To enable completion on time of
Category 1 Works, the Tenant is required to
confirm full details of base build
modifications and services required, together
with details of all equipment to be installed,
in accordance with the attached Tenant
Variation Request (Form 06, Refer Section 4).
The Landlord’s Contractor will execute all
Category 1 Works.
The earlier you formally advise of
your requirements, the lower the cost
to you, the Tenant.
The Tenancy Fit-out Co-ordinator will arrange
through the Landlord’s Consultants and Main
Contractor, upon receipt of the final details
from the Tenant, a price for the design and
construction of Category 1 Works for
acceptance by the Tenant.
The Landlord’s Contractor will not
undertake any works until formal
acceptance and payment has been
effected.
Section 1 | Base Build Provisions

Tenant’s Costs

Tenant`s Costs
The Tenant shall make provision for the
following costs:

• All Category 1 Works, including any

additional design fees incurred by the
Landlord.

• Design vetting fee for the shop design

review and approval. This fee shall be
payable by the Tenant, as stipulated in
the Lease Agreement.

• At the discretion of the

Landlord - Additional fees may
be charged for excessive review
work being required due to the
Tenant Submissions not meeting
Mall Design Requirements and
standards, as laid out in this
document.

• The Landlord will undertake to build

the shop hoardings prior to shop hand
over to the Tenant. The cost of
hoardings will be borne by the Tenant
and will be deducted from the security
deposit, as stipulated in the Lease
Agreement.

Completion on Time
Section 2 | Tenancy Fit–out Guidelines

TENANCY FIT-OUT GUIDELINES

This section details the submission procedures and the requirements Tenants shall comply with.
This section also includes guidelines for the Tenant’s Contractor.
Completion on Time
Tenancy Fit-out Tenant’s Works Tenant’s Contractor
Design & Procedure Guidelines
On Site Requirements

Retail Delivery Tenant 01 Indemnity and Insurance 01 Site Induction

Co-ordination Process Flow 02 Fit-out Programmes & 02 Insurance
Chart Certificates 03 Site Safety and
03 Fire Protection Work Commencement
04 Air Conditioning 04 Temporary Services
05 Plumbing & Drainage 05 Deliveries and Access
06 Exhaust System 06 Work Area
07 Electrical 07 Hours of Work and
08 Structural Penetration Late Opening
09 Workmanship and 08 Rubbish Removal
Standards 09 Responsibility for
10 Protrusion into Tenancy Damage
Spaces 10 Security
11 Authority Applications
- Permits and Costs
12 Gas
13 Telephone /Television
14 Acoustic Requirements
15 All Other Works
Section 2 | Tenancy Fit–out Guidelines

Tenancy Fit-out Emaar Leasing Issue Tenant

Commitment Form 01

Design & Procedure

Tenancy Design &

Fit–out Procedure
Retail Delivery commence
Tenant Co-ordination

Tenant Kick-off Meeting

Issue Tenancy Fit-out
Guide and DMJV Tenant Tenant
Plan CD incorporation of
Review Team
Tenant Submittal /
The Tenant’s fit-out must reflect the highest Presentation / discussion Comments
Retail Delivery
standards of innovation, creativity, design, approval of Fit-out of Fit-out Concept
quality, materials and finishes so as to embody Designer (Form 03) Tenant Submittal
what its store represents. A “SIGNATURE” of Concept Design
store. Branding the store as its signature to the (Form 04)
world, expressing what the brand represents.
Review/ Approval
To ensure a quality shop design and a fit-out of Concept Design Identify Cat 1
that achieves completion on time, a Submittal of Detailed
works
series of co-ordination meetings and a process Design Deliverables
of staged approvals have been devised for this (Form 05)
Tenant Submittal /
development. Refer to Retail Delivery Tenant Retail Delivery Approval Incorporate Issue Cat 1
Co-ordination Process Flowchart. of Fit-out Contractor Review Team TVR Form 06
Review of Detailed Comments
(Form 03)
The Tenancy Fit-out Co-ordinator will contact Fit-out Design
the Tenant, shortly after receiving notification Approve /
from the EMAAR Leasing Team, to arrange the Reject TVR
first meeting with the Speciality Shop Architect Submittal for Statutory Approval of Detailed
and the Tenant. An effective working Authority Approval Design Issued (Form 05)
Payment of
relationship needs to be established with the Hoarding Charges
Tenant, Designer and the Project Team to & Insurance Fees
Statutory Authority Inspection / Handover of
process the Tenant’s design through the Tenancy for Fit-out
Approval received
critically important stages of approvals. (Form 11)

Tenant request for Ongoing inspection by

connection to Base Tenant Fit-out Period Retail Delivery team
Build services

Tenant Notification of
Final Landlord Fit-out Completion
Approval to Connect
Rectification of snags
Fit-out Inspection /
Snagging by Retail
Delivery Team (Form 12)

Final Inspection prior to Payment of any Late

Opening Opening Penalties

Tenancy Open for Business

Retail Delivery Tenant Co-ordination Process
Section 2 | Tenancy Fit–out Guidelines

Tenant’s Works

T e n a n t `s W o r k s
1.0 Indemnity and Insurance
Tenant’s Works shall be completed by the • The Tenant shall carry out all incidental The Landlord will undertake the provision of both Public Liability and Contractor’s All Risk (CAR)
Tenant at no cost to the Landlord. structural work and support systems policies for the entire works (maximum duration of cover is one year), which will then be
required for correct installation of apportioned to the Tenant as set out below:
All works completed by the Tenant partitions, shopfronts, fixtures, signage,
shall be in accordance with the and mechanical equipment with the COVER POLICY SUM BASIS OF RECOVERY
prior approval of the Landlord. INSURED FROM TENANT
relevant BS Standards and the
1. Construction All CAR Value of fit-out as 0.145% of the sum
requirements of the UAE Statutory • The Tenant shall make provisions for, Risk declared by Tenant insured
Authorities’ Building Codes, the and take into consideration any present plus cost of free issue
requirements of the Landlord and the and future installations of ceiling material if any
Tenant’s Lease Agreement and this mounted AHUs / M&E Equipment. 2. Public Public AED 25,000,000
Tenant shall note that all ceiling- Liability Liability
Tenancy Fit-out Guide.
mounted AHUs shall only be fixed to the
floor beams or slabs as approved by
Tenant's works shall include, but are not
Landlord. No fixing of AHUs and M&E The minimum insurance required by the Landlord will be covered under items 1 & 2. (Form 09
limited to, the following:
equipment to the floor slabs is Contractor’s All Risks Declaration Form is to be completed and returned with the premium fee).
• The shop design and fitting out works.
permitted without the written approval
This is subject to review and approval
of the Landlord’s Engineer. The minimum payment is as follows:
by the Landlord's Speciality Shop
For units 0 – 2500 sqft minimum insurance payable is AED 2000
Architect. This work shall be executed
• The Landlord’s Engineer will review and For units 2500 sqft and above minimum insurance payable is AED 3500
by an Architect or reputable Retail
verify the adequacy of the existing
Designer and constructed under the
structure to support Tenant’s proposed No Tenant will be allowed access to the demised premises without having first declared their total
Tenant's own contract arrangements.
AHUs, M&E equipment and all other value and paying the policy fees as determined above.
related services. The imposed loadings
• All works shall be performed strictly in
of the equipment shall be provided by Once a Tenant’s design submission has been approved, the Tenant will be required to submit a
accordance with the approved drawings
the Tenant. detailed construction programme for review and approval by the Tenancy Fit-out Co-ordinator. This
(any alterations to design and drawings
programme will also determine the required duration for insurance cover.
shall be re-submitted for approval to
• The Tenant shall make applications /
the Speciality Shop Architect). A
submissions to the UAE Statutory The Tenant’s Contractor will not be permitted to commence work on site until such time as the
Contractor approved by the Landlord
Authorities and pay all required fees, Tenancy Fit-out Co-ordinator has received both a copy of the Tenant’s building permit and receipt
shall carry out construction works and
deposits, etc. ( Due to large numbers of of Insurance Declaration Form 08 including payment of the premium.
in the event that works are not
Tenancies within the Dubai Mall project,
performed in accordance with the
Tenants are alerted to make early The Tenant will be solely responsible for ensuring that their value declaration is adequate to
approved drawings, the Landlord
applications for water meters and guarantee that the coverage taken is sufficient to cover their fit-out works.
reserves the right to take over and
electrical meters to DEWA ).
rectify the fit-out works at the Tenant's
cost.
• No work shall be undertaken by the
Tenant or his Contractors without the
• All additional penetration requirements
written approval of the Landlord’s
and attachments to the base building
Tenancy Fit-out Co-ordinator.
structure shall be designed to the
approval of the Landlord's Engineer.
Section 2 | Tenancy Fit–out Guidelines
Tenant’s Works
2.0 Fit-out Programmes &
Certificates
Tenants are required to submit, for Landlord
review and approval, their fit-out process
programme in line with the Landlord’s generic
programme for their respective fit-out
duration.
Tenant programmes should be detailed,
indicating all required fit-out activities and
include all milestones identified within the
Landlord’s generic programmes. The Landlord
will monitor fit-out progress on site as per
these programmed milestones. Failure to
achieve agreed milestone dates will be
recorded and used to substantiate Landlord
application of penalty for late opening, should
it be required. Tenants to include one month
pre-opening period (prior to the Mall’s official
opening) in their programme to test and
commission their equipment and operations.
Refer to Appendix 3 for examples of the
required fit-out programmes.
At completion of Tenant's work and before
trading commences the Tenant shall provide
the Landlord with all necessary certificates and
No Objection Certificates from the UAE
Statutory Authorities.
The certificates shall be signed by
competent persons acceptable to the
Landlord. Failure to do so may indicate
that the work does not comply with
relevant regulations or Authorities’
requirements. The Landlord has the
right to inspect works and if necessary
complete outstanding works or rectify
defects as necessary and at the
Tenant's cost.
3.0 Fire Protection
Sprinklers intended to be within the Tenant
false ceiling space will be provided by the
Landlord. The Landlord shall also provide smoke
detectors for below the false ceiling. Should the
Tenant’s requirements exceed the base system
provided, an upgrade to the system will be
undertaken as Category 1 Works (Landlord’s
works at Tenant’s cost). Tenant shall be
responsible for the additional sprinklers below
the false ceiling.
Where necessary in order to meet Civil Defence
requirements the Tenant should, at their own
cost, provide the following within their Tenancy
area:
• Approved type of portable extinguisher.
• Public address speakers and connection
to the Landlord system, for the purpose
of emergency evacuation
announcements.
• Fire alarm bells and break-glass.
• Approved type of gas fire suppression
and wet fire suppression system for
kitchen facilities.
• Special fire protection system for the
Tenant’s operation, as required.
• Emergency lighting and emergency exit
signs.
• Smoke control system within the shop
premises.
The piping systems for the sprinkler pipe
installation shall be hydraulically calculated by
the Contractor and submitted for Landlord’s
approval, before installation on site.
Tenants should strictly hire the services of
Contractors who are registered and approved by
Dubai Civil Defence and UAE Statutory
Authorities.
T e n a n t `s W o r k s
The following conditions will affect sprinkler • Ornamental finishes shall not be
head and smoke detector locations and will be applied to sprinklers by anyone other
considered by the Landlord’s Design Consultants than the sprinkler manufacturer, and
when assessing whether any alterations are only sprinklers with such finishes shall
required to the sprinkler and smoke detection be used. Sprinklers painted during fit-
system: out will be considered inoperable and
• Minor partitions with less than 600mm will require replacing, at the Tenant’s
clearance from the underside of ceiling expense, with new listed sprinklers of
to top of partition, eg change rooms the same characteristics, including
etc. orifice size, thermal response and
• Sprinkler heads are not to be less than water distribution in order to comply
500mm from walls. with the relevant fire protection
• Sprinkler heads shall be approved codes and standards.
concealed types. • Other requirements due to internal
• Full height walls will cause the need for design; as stipulated by Local Civil
additional sprinkler heads and smoke Defence Department regulations and
detectors, unless installed halfway NFPA.
between a row of heads.
• Bulkheads and ducts more than 800mm Should any of the above noted
in width for rectangular ducts and conditions require modification of the
1000mm in diameter for circular ducts
base build installation, it will be
may require sprinklers below.
• Signs, beams, trusses and suspended
considered as Category 1 Works, the
fabrics below ceilings may interrupt cost of which will be borne by the
sprinkler spray patterns and require Tenant.
additional heads.
• Coldrooms and freezers will require
sprinklers above them.
• Commercial type cooking equipment
and associated ventilation systems
which use cooking fat and have grease-
laden vapour will require sprinkler
protection.
• Floodlights should not be located
adjacent to sprinkler heads (heat
generated may activate heads).
• Totally enclosed display windows
require protection (except jeweller’s
shops).
• Projection of glass windows (eg bay
windows) beyond their original Lease
Line may require additional sprinklers.
Section 2 | Tenancy Fit–out Guidelines
Tenant’s Works
4.0 Air Conditioning
Fan coil unit / air-handling units complying
with the Landlord’s outline specification (Refer
Appendix 4 of this document) are to be
supplied by the Tenant to suit their
requirements. For anchor / mini anchor units,
Tenant shall provide his own primary air-
handling unit complying with the specification
in Appendix 4. These units shall be connected
to the Landlord’s base building chilled water
system. The condensate drainage system,
connection to the outdoor air system (if
applicable) and ductwork within the Tenancy
shall be by the Tenant. The Landlord’s Building
Management System (BMS) will remotely
control the operation timings of the air
conditioning. Control valves provided by the
Tenant shall be spring return type. Only one
control point shall be provided by the Landlord
to each Tenancy. The Tenant shall provide the
control interfaces.
Tenants occupying F&B outlets shall procure
and install a ceiling suspended air handling unit
to condition the external ambient air delivered
to the unit by the Landlord.
The Tenant’s layouts will be checked by the
Landlord’s Consultants for system requirements
within each Tenancy. Should the Tenancy
requirements exceed the base system provided,
an upgrade to the system will be undertaken as
Category 1 works (Landlord’s works at Tenant’s
cost).
Fresh Air Allowance: Maximum – 5.0 litres per
second per person based on 5 m2 / person
Supplementary Tenant requirements will be
furnished by the Tenant, such as additional
cooling and additional conditioned fresh air.
Additional exhaust facilities will be available for
the Tenant’s exhaust requirements, however
quantities are limited and details of Tenant
requirements should be promptly provided to
the Tenancy Fit-out Co-ordinator for
consideration.
Tenants who intend to install refrigeration
equipment for their operation must comply with
the latest requirement of DEWA regarding
refrigeration equipment specification,
compressor starting sequence and starter
requirements.
Tenants to install ducting and insulation to
match Landlord’s specifications.
The Tenant shall note that all ceiling-mounted
air-handling units and primary air-handling units
shall be fixed to the floor beams and at
approved floor slab locations. No fixing of air-
handling units / primary air-handling units and
M&E equipment to the floor slabs is permitted
without the written approval of the Landlord’s
Engineer.
The Landlord’s Engineer will review and verify
the adequacy of the existing structure to
support the proposed air-handling units /
primary air-handling units, M&E equipment and
all other related services. The imposed loadings
of the equipment shall be provided by the
Tenant.
5.0 Plumbing and Drainage
Plumbing and drainage is supplied to Food &
Beverage, Food Court, and Retail Tenancies
near service risers. Refer to the Tenancy Lease
Outline Drawings (LODs) for details.
Tenants are to provide portable grease traps for
all kitchen equipment and sink waste discharge
points. All waste from the kitchen equipment
and sink outlets shall be discharged to the
portable grease trap before connecting to the
floor trap.
Should there be a Tenant’s requirement for
industrial waste discharge, eg. Photographic
developing, the pre-treatment or holding tank
systems are to be installed within the Tenancy
space and as part of the Tenancy fit-out in
accordance with DM requirements.
Tenant shall apply directly to DEWA and pay all
charges for water supply required and sub-
meters.
If hot water is required by the Tenant it will be
generated within the Tenancy fit-out at the
Tenant’s cost.
Any alterations to the Landlord provided
plumbing / drainage layout, required to suit the
Tenant’s designs, will be undertaken as
Category 1 works.
For fresh food Tenancies, where upper floor
grates and traps are to be installed, they shall
be fitted with puddle flanges. Waste
connections from floor traps may be made to
grease waste stacks below.
T e n a n t `s W o r k s
6.0 Exhaust System
(Kitchen and Smoke exhaust)
For the purposes of kitchen ventilation within
Food & Beverage and Food Court Tenancies,
the Landlord will provide ductwork
connections to external louvers terminated
within the Tenant’s premises. The Tenant
shall provide kitchen supply and exhaust fans
to effect kitchen ventilation. In addition, a
Landlord approved kitchen exhaust treatment
system shall also be provided by the Tenant to
treat kitchen exhaust and to form effective
flame and odour stop before discharging into
the Landlord’s ductwork system. Particular
attention is required to the discharge of
odours from fresh food Tenancies. Approved
odour arrestors shall be installed by the
Tenant.
All kitchen hoods shall be connected to fan
powered, activated carbon filters before the
extract air from the outlets is exhausted from
the building. Both kitchen hoods and the
carbon filters shall be designed, procured and
installed by the Tenants. All outlets where the
extract air will be greasy and will produce
cooking odours shall be installed with
ventilation hoods complete with Ultra Violet
(UV) lights. Outlets which do not have a
greasy exhaust shall install hoods without the
UV lights. Should a canopy be located above
an uncertain bulk cooking area, then the
“provision for UV lights” approach shall be
adopted. This shall allow for UV lamp bank
supports to be mounted within the canopy to
allow for UV lamps to be fitted at a later
stage by the Tenant, if required by the
Landlord. All kitchen hoods shall be installed
with automatic, water assisted, wet chemical,
fire suppression systems.
Section 2 | Tenancy Fit–out Guidelines
Tenant’s Works
If the Tenant is unable to favorably extract the
kitchen exhaust with the help of the fan
powered activated carbon filter unit, he shall
install additional duct mounted tube axial fans
to ensure that the kitchen exhaust is suitably
extracted from the building premises. Refer to
Appendix 7 for the specifications of these fans.
All ductwork connecting the Tenant kitchen
hoods and odour control units to the Landlord
supplied extract ductwork shall match the base
build specification or shall be as specified in
the Tenancy Design Guidelines, as a minimum.
Tenant shall not install flexible ductwork
connections on the exhaust system serving the
Food Courts and the Food & Beverage units.
The Tenant shall provide smoke exhaust system
where unit exceeds 1,000m2 including fire
compartmentalisation to comply with Civil
Defence requirements. Ductwork connections
to external louvers terminated within the
Tenant’s premises will be provided by the
Landlord. The Tenant shall provide smoke
exhaust fans, smoke detection system and all
necessary controls and connections to the
Landlord’s base building fire alarm system. All
entrance doors to the Tenant’s unit shall be
automatically opened in the event of fire alarm
or operation of the smoke exhaust system.
The Tenant shall supply, install, test,
commission and maintain all the systems
provided within the leased area. A joint
inspection of all the system with Landlord’s
representative is required before the ceilings
are closed.
T e n a n t `s W o r k s
7.0 Electrical 8.0 Structural Penetration
It is the responsibility of the Tenant to ensure Before handing over the Demised Premises, Where new penetrations are required to be
that the installation of all electrical fittings and there shall be a joint inspection between the cut in order to facilitate the installation of
wiring is performed by a qualified Electrical Tenant’s Contractor and the Landlord’s Tenant hydraulic services, they shall only be
Contractor and compliant with all relevant Representative, of the distribution board in the done with the prior written approval of the
Authority requirements. The Tenant's design Tenancy. Upon satisfactory inspection, the Landlord, his Structural Engineer and other
proposal is to include a detailed electrical Tenant shall apply directly to DEWA for relevant Engineering Consultants, to ensure
equipment layout, with a list of all power electricity supply to their Premises. DEWA that the building integrity is maintained.
requirements. Should it be necessary to increase approved meters are to be installed in the Penetrations that go through fire-rated wall /
the supply capacity to the Tenant's Tenant’s name and the Tenant is to carry out floors or ceilings are to be suitably fire and
requirements, this work where possible will be his own wiring installation and pay all DEWA smoke-stopped at the Tenant’s cost. Such
carried out as Category 1 Works by the charges. works will be carried out as Category 1 works.
Landlord’s Contractor at Tenant’s cost.
The Tenant must install active and passive
filters in the electrical system near the DB to
limit harmonics in all levels.
The release of power supply will not be
permitted until the Tenant has specifically
tested and certified that the entire electrical
installation load does not produce electrical
harmonics beyond that permitted by
regulations.
The efficiency of energy for general lighting
must achieve a minimum of T5 Standard.
All materials, installation and workmanship shall
be to Landlord’s approval. Where a Tenancy has
a greater requirement than the base provision,
the upgrade will be undertaken as Category 1
works, Landlord’s works at Tenant’s cost. Where
special approval from Landlord has been
granted, UPS or generator, if required, shall be
provided by the Tenant to support their
commercial operation.
Section 2 | Tenancy Fit–out Guidelines
Tenant’s Works
9.0 Workmanship and Standards
Workmanship and materials used in the
Tenancy fit-outs shall be first grade quality and
of the highest possible trade standards. They
shall not be less than that of the primary
building systems.
Tenancy systems shall comply with the relevant
controlling Authority by-laws, codes and
requirements.
10.0 Protrusion Into Tenancy Spaces
Encroachment of services into adjacent
Tenancies is not allowed, unless prior approval
from Landlord was obtained in writing. Where
Tenant’s fit-out services protrude into the
Tenancy space adjacent to the Tenancy in
question, then the protrusion shall be kept to an
absolute minimum with due regard to cleaning
access, maintenance access, timing of
installation and interference.
11.0 Authority Applications
- Permits and Costs
It remains the Tenant’s responsibility to make
and obtain all necessary Authority applications,
permits and to pay all the required Statutory
Authority costs associated with the Tenancy fit-
out works.
T e n a n t `s W o r k s
12.0 Gas
It will be the responsibility of the Tenant to
make provision for and connect to the
available gas supply. The Tenant to apply to
the LPG Operator for the installation of gas
meter within their tenancy. The Tenant shall
also pay the Landlord or the assigned LPG
Operator all the necessary connection charges
and cost of metering facilities. Details should
be incorporated into the Tenancy design and
be in accordance with the necessary Authority
requirements.
The Tenant shall install gas leakage detection
system to comply with Local Authority
requirements. Kitchen exhaust system, gas
leakage detection system and specialized
kitchen fire suppression system shall be
interfaced with Landlord’s base building fire
alarm system by the Tenant.
At each Food and Beverage outlet the solenoid
valve shall be provided with interface to base
building fire alarm system for shutdown in
case of fire alarm and gas leakage within the
tenant space.
Tenant shall ensure that the gas leak
detection system installed in the tenancies is
interfaced with the Landlord’s BMS serving the
Mall.
The Tenant shall supply, test, commission and
maintain all the systems provided within the
leased area and be in full compliance with the
Local Authority requirements at all times.
Section 2 | Tenancy Fit–out Guidelines
Tenant’s Works
13.0 Telephone / Television
Each Tenancy will be provided with a Terminal
Box inside the Tenant’s premises (refer to
Tenancy Lease plan). If additional lines are
required, the Tenant shall submit their request
directly to Dubai Internet City (DIC). Upon
receipt of the Landlord’s NOC, the Tenant shall
also apply to DIC directly for all tele-
communication, television services required
and pay to DIC all required charges and fees.
14.0 Acoustic Requirements
14.1 FCU / AHU / PAU and fans to be installed
or connected by the Tenants
• The FCU / AHU / PAU and fans
installation must not cause any vibration
being audible as noise from the floor
above.
• The Tenant is to exercise due care to
provide sufficient noise control to their
FCU / AHU / PAU and fan installation so
that the noise generated from the
equipment operation will not intrude on
the adjacent shops or the corridors
above NC40/45 sound levels.
• As required, the Tenant is to allow for
silencers, lined ducts and acoustic
plenum to control the FCU / AHU / PAU
and fan noise.
• The Tenant is to seek the assistance of
an Acoustic Engineer if necessary, in
order to fulfil the requirements said
above.
14.2 Walls between units
• When the shops are to be used for noise
generating business such as any audio
systems, the separating walls between
units must be minimum STC60.
• No noise generating or vibrating
equipment shall be installed on the
walls without vibration isolation
occurring to prevent structurally borne
sound being transmitted to neighbours.
• Where required by the Landlord, shops
shall build their own audio listening
rooms with high STC walls and doors to
contain unwanted sound being
propagated to public areas.
T e n a n t `s W o r k s
14.3 Floor Requirements
• Shops utilizing impacting equipment
such as printing machines shall allow
for noise and vibration control to the
impacting machines.
• The noise due to machine operation
shall not be audible from the shops
below or above in terms of airborne or
structurally borne sound.
• The equipment must be contained in a
noise control room within the shop so
that the operating sound will not be
audible from public areas.
Section 2 | Tenancy Fit–out Guidelines
Tenant’s Works
14.4 Interior Acoustic Absorption
• The Tenants are to provide adequate
interior shop acoustic absorption on the
walls and ceiling to meet their
operational requirements.
• All designs and provisions are to be
certified by their Acoustic Engineer.
• All installations and construction is
subject to approval by the Landlord.
14.5 Hydraulic System and Associated System
Noise Control
• All F&B outlets shall be required to
make all design provisions for hydraulic
noise and vibration control within the
water and other service systems.
• All pipe installations should not create
hydraulic noise (such as water
hammering) that disturbs the
surrounding Tenancies.
• All kitchen equipment installed on
adjoining walls is to have an isolation
system to prevent sound propagating to
adjacent Tenancies.
• All ventilation fans are to be
acoustically controlled in terms of
airborne and structural borne sound.
The fan operating noise is not to be
audible above the background noise of
the surrounding area.
14.6 Additional Sound Insulation
Requirements
• Tenants requiring additional sound
insulation, over and above that
provided by the standard inter-tenancy
walls, shall do so at their own cost.
• The requirements must be designed and
certified by the Tenant’s Acoustic
Engineer.
• All works shall be subject to approval by
the Landlord.
• Generators (if approved by Landlord)
provided / installed by the Tenant shall
be complete with proper acoustic
treatments to ensure NC45 sound levels
in the retail space are achieved.
T e n a n t `s W o r k s
15.0 All Other Works
All works necessary for the completion of the
shop fit-out which are additional to the works
specified in the Landlord’s works in Section 1
of this document will be at the Tenant’s cost.
The Landlord will not carry out any additional
works unless paid for by the Tenant.
Where proposed fit-out works require services
to penetrate fire rated components (including
the full height inter-tenancy walls), approved
fire stops and fire dampers shall be provided
by the Tenant. Proper water stops shall also
be provided by the Tenant where proposed
fit-out works require services penetrating
external walls and roof slabs.
All expansion joints are by the Landlord.
Tenant to protect those within their leased
premises as shown in Appendix 14. Tenant to
provide finishing details at the expansion
joints within their Tenancy, for Landlord’s
approval.
Where waterproofing is required for Tenant’s
designated wet areas, Tenant to use
waterproofing approved by Landlord.
Tenant to provide ceiling access
panels allowing access to all
Landlord’s services (eg isolators,
junction boxes, telephone terminal
box, etc) within their Tenancy for
maintenance.
Section 2 | Tenancy Fit–out Guidelines
Tenant’s Contractor Guidelines
On Site Requirements
It is the Tenant's responsibility to ensure that
the Fit-out Contractor is familiar with the
requirements of The Dubai Mall. Compliance
with this guide is essential for Tenant’s fit-out
to achieve completion on time.
The Tenant’s Fit-out Contractor shall, at all
times comply with all relevant Statutory
Authority requirements. A copy of this section
should be included in the tender set of
documents for the fit-out works to ensure that
the requirements are included in the fit-out
contract price.
Tenant’s Fit-out Contractor shall employ an
English speaking Fit-out Manager or Foreman as
the contact person to liaise with Landlord’s
Tenancy Fit-out Co-ordinator.
1.0 Site Induction
The Tenant, the Tenant’s Contractor and their
employees will be required to attend an on-site
Induction Programme presented by the
Landlord’s Main Contractor prior to
commencement of the fit-out work. Tenant’s
Contractor to comply with Landlord’s Main
Contractor’s Health and Safety Guidelines,
Tenant’s Restraint Plan and Tenant Fit-out Co-
ordination Plan.
2.0 Insurance
Insurances need to be in place prior to on site
works commencing by any Fit-out Contractor.
(Minimum payment for units 0 – 2500 sqft is AED
2000 and for units above 2500 sqft AED 3500).
Refer to Form 09 Fit-out Contractors Insurance
Declaration Form.
All the policies shall remain in force for the full
duration of the fit-out period plus any
maintenance period. Any policies effected by
the Tenant and Fit-out Contractor shall be
primarily to provide more specific cover and
take priority over any policies affected by the
Landlord or the Landlord’s Main Contractor in
the event of a claim.
T e n a n t `s C o n t r a c t o r
3.0 Site Safety and Work
Commencement
The Fit-out Contractor shall at all times
comply with current Statutory Authority
requirements and with any amendments that
may be made to the Regulations from time to
time, and take all necessary steps to ensure
that all Sub-contractors and Suppliers in turn
comply. The Fit-out Contractor shall be solely
responsible for ensuring that wherever
practicable, its employees and those of its
subcontractors are not exposed to hazards.
The Fit-out Contractor should allow for
attendance at any Occupational Health &
Safety Meetings required by the Landlord’s
Main Contractor.
Guidelines
On site welding is to be avoided whenever
possible. If any hot work is envisaged the
Tenant must apply for a “Hot Works Permit”
from the Main Contractor and obtain
clearance. If approved the Tenant’s Fit-out
Contractor shall issue a Notice of
Commencement to the Tenant Co-ordinator
and Landlord’s Main Contractor 48 hours
before commencement of these hot works.
Hot works permits are also applicable for
electrical works, where carried out under live
conditions. Necessary shut down permits shall
be requested 48 hours prior to shut down of
any base building service systems.
On site spray painting is to be avoided
whenever possible. If any such work is
envisaged the Tenant shall apply for an “On
Site Spray Paint Works Permit” from Main
Contractor and obtain clearance. The Fit-out
Contractor to designate spray paint works
area and ensure adequate ventilation,
extraction fans and fire safety measures eg.
fire extinguishers are to be provided.
Section 2 | Tenancy Fit–out Guidelines
Tenant’s Contractor Guidelines
On Site Requirements
The Fit-out Contractor is required to comply
with the Landlord’s Main Contractor's Site
Health and Safety Policy and any requirements
introduced by the Site Safety Committee from
time to time. All employees must attend a Site
Induction on the day of commencement of
work. A minimum of 48 hours notice to the
Tenancy Fit-out Co-ordinator is required prior
to any workers commencing on site, although
exceptions to this will be judged upon merit by
the Landlord’s Main Contractor’s Site Manager.
4.0 Temporary Services
4.1 Water
Fit-out Contractors are permitted to use
temporary water points as provided by the
Landlord’s Main Contractor. Fire hose reels are
not to be used under any circumstances other
than for fire fighting. The Tenant’s Contractors
are to arrange with Tenancy Fit-out Co-
ordinator for water supply to facilitate the
fitting-out work. Upon completion of work, the
Tenant shall then apply to Dubai Electricity &
Water Authority (DEWA) directly for supply to
their premises. Meters are to be installed in the
Tenant’s name and the Tenant is to carry out
his own installation and pay all DEWA charges.
All associated application and connection
charges shall be paid by the Tenant.
T e n a n t `s C o n t r a c t o r
4.2 Electricity 4.3 Task Lighting
Access to the Landlord’s permanent supplies or Task lighting is the responsibility of the
Landlord’s Main Contractor's temporary supplies Tenant’s Fit-out Contractor within the
will be arranged and a standard charge will Tenancy.
apply. Before handing over the Demised
Premises, there shall be a joint inspection
between Tenant’s Contractor and the
Landlord’s Representative of the distribution
board in the premises. The Tenant shall then
apply to DEWA directly for electricity supply to
their premises. Meters are to be installed in
the Tenant’s name, and the Tenant is to carry
out his own wiring installation and pay all DEWA
charges. All associated application and
Guidelines
connection charges shall be paid by the Tenant.
Section 2 | Tenancy Fit–out Guidelines
Tenant’s Contractor Guidelines
On Site Requirements
5.0 Deliveries And Access
Delivery of materials and equipment to the site
is to be co-ordinated strictly in accordance with
the Landlord’s Main Contractor’s arrangement,
using designated access points and routes.
Unloading is the responsibility of the Fit-out
Contractors. No access will be permitted to
Tenancies through the Mall after Mall opening
and all fit-out works will need to take place
after trading hours. Arrangements for after-
hours access will need to be organised with the
Tenancy Fit-out Co-ordinator.
Tenants with heavy equipment deliveries,
whereby the equipment load exceeds the
allowable access live load of the Mall, shall
submit a method statement detailing the
delivery route, equipment loads and delivery
equipment to be used.
6.0 Work Area
All materials and equipment must be stored in
the Tenancy. Security for materials, plant etc.
left on site during fit-out works is the Tenant's
Contractors responsibility. Any materials left
outside this area will be considered as rubbish
and removed at the Tenant's expense.
The Tenant will be required to maintain
adequate hoarding or screens across the front of
the Tenancy, for reasons of safety, dust, noise,
or to screen construction activity from the
public after Opening Day. This work will be
carried out at the Tenant's expense by the
Landlord.
7.0 Hours of Work And Late Opening
Prior to the Mall opening, all work hours are to
be strictly in accordance with the Landlord’s
requirements. Restrictions may apply to works
causing excessive dust & noise, approval must
be sought from the Tenancy Fit-out Co-
ordinator prior to proceeding with such works.
After Mall opening, access for fit-out within the
trading centre will be limited to after trading
hours and the additional security cost will be at
the Tenant’s expense.
The positioning, location and heights of
hoardings and screens shall be at the discretion
of the Tenancy Fit-out Co-ordinator. The
Tenant or the Tenant’s Contractors are not
permitted to move, shift or dismantle the
hoardings in any way. Any required movement
of the hoardings is to be notified to the Tenancy
Fit-out Co-ordinator and shall be undertaken by
the Landlord’s Main Contractor at the Tenant’s
cost where applicable. Goods and equipment
must not lean in any way against the hoardings.
T e n a n t `s C o n t r a c t o r
8.0 Rubbish Removal
All rubbish associated with the Tenancy fit-out
must be cleared from the area and placed in
the bins provided on a day-to-day basis.
Tenants are to acquaint themselves with the
position of these bins from time to time. A fee
will be payable by the Tenant for the
provision of bins and rubbish removal from
site.
If the Tenant’s Contractor leaves or stores
rubbish within an area not designated by the
Landlord’s Main Contractor as suitable for
placement of rubbish, the rubbish will be
removed by the Landlord’s Main Contractor at
the Tenant’s cost.
Guidelines
Section 2 | Tenancy Fit–out Guidelines
Tenant’s Contractor Guidelines
On Site Requirements
9.0 Responsibility For Damage
Tenants are responsible for making good any
damage to the Mall caused by their Fit-out
Contractors, to the satisfaction of the Tenancy
Fit-out Co-ordinator. The Tenancy Fit-out Co-
ordinator will agree a time frame in which the
damage is to be repaired by the Tenant (within
7 days). Should the damage not be repaired to
the satisfaction of the Tenancy Fit- Out Co-
ordinator within the agreed time frame, the
Tenancy Fit-out Co-ordinator may elect to have
the Landlord’s Main Contractor repair the
damage at the Tenant’s expense.
Damage that is unsafe or uncontrolled may be
repaired immediately by the Landlord’s Main
Contractor, without prior notification to and at
the Tenant’s expense.
T e n a n t `s C o n t r a c t o r
10.0 Security
Before starting work, the Tenants are required
to provide a list of their workers complete with
names, identity card / passport numbers and
work permit details. The Landlord shall issue
security passes to these workers at a nominal
cost to be borne by the Tenant. Only workers
holding security passes will be allowed onto the
site.
Workers must display the security passes at all
times. The passes remain the property of the
Landlord and must be returned at the end of the
fitting-out period. There will be an AED15
charge for each defaced or missing pass.
Guidelines
To safeguard the Tenant’s interests, the
Landlord reserves the right to check and search
the contents of bags, containers or any other
article used to transport equipment, building
materials and debris to or from the Demised
Premises.
If there is any theft or other crime detected,
Landlord will hand the case over to the Police
for investigation.
Completion on Time
Section 3 | Tenancy Design Guidelines

TENANCY DESIGN GUIDELINES

This section details the design guidelines the Tenant shall comply with. Completion on Time
General Speciality Retail
Design Guidelines Design Criteria

01 Tenancy Fit-out Guide 01 Design Objectives

02 Tenancy Lease Outline 02 Tenant Shop Design
Drawings 03 Design Control Area
03 Tenancy Component 04 Acceptable Materials
Provisions and within the Leased
Controls Premises
05 Acceptable Materials on
Shopfronts
06 Unacceptable Materials
07 Shopfront Basic
Requirements
08 Zone Design Guidelines
Section 3 | Tenancy Design Guidelines

General Design Guidelines

1.0 Tenancy Fit-out Guide
This document is intended as a guide and
general information handbook, to assist
Tenants and their Consultants / Fit-out
Contractors to ensure that their fit-outs
achieve completion on time.
All imaginative and unique shop design ideas
will be considered for inclusion into the
individual Tenancy designs. The Tenant Fit-out
Co-ordinator and Speciality Shop Architect are
available to assist with all design and building
2.0 Tenancy Lease Outline Drawings
To assist the Tenant in their layout and shopfront
design work, scaled Tenancy Lease Outline Drawings
and supporting details will be issued, indicating the
following:
• Indicative leasable area (approximated
based on drawings).
• Inter-tenancy walls.
• Shopfront control zone and Lease Line.
• Demising piers / caps.
• Location of drainage and water supply,
3.0 Tenancy Component Provisions
and Controls
3.1 Walls
Inter-tenancy walls by Landlord are full
height and to the underside of the slab. No
electrical or services conduiting shall be
allowed within the inter-tenancy walls.
Wall shelving and fittings must be self
supporting and walls must not have fixtures
or fittings secured to them unless additional
General Design
3.2 Columns and Demising Piers
Columns, where they occur in Tenancies, are
to be finished by the Tenant. All structural
items will be indicated on the Tenancy Lease
Outline Drawings.
It is the Tenant’s responsibility to design and
install their shopfront to finish neatly up to
the Landlord’s demise pier / cap. Demising

Guidelines
services related queries. where provided. bracing is provided at approved locations. pier / cap details are specific to individual
• Columns, piers or any other structural zones within The Dubai Mall. Refer to
Each Tenant is required to appoint an elements. Tenancy Lease Outline Drawings for further
experienced professional Architect / Interior • Location of electrical service for power detail.
Designer, Consultants and Fit-out Contractors supply.
to design their Tenancy and prepare fit-out • Expansion joints.
documentation. The Tenant’s proposed • Location of all mechanical and electrical
selection of Architect / Designer, Consultants services provided by the Landlord.
and Fit-out Contractor is subject to approval • Specific / Detailed signage design
by the Landlord. parameters.

It is the responsibility of the Tenant to

check all given dimensions on site prior to
commencing detailed documentation. The
Landlord will not be held responsible for
abortive design or construction work
through failure by the Tenant to conduct a
thorough site check.
Section 3 | Tenancy Design Guidelines

General Design Guidelines

General Design
3.3 Floors 3.4 Ceilings 3.5 Tenancy Finishes and Fixtures

All floor slabs are provided without screed and
finishes, unless otherwise stated in the
Tenancy Lease Outline Drawings. The Tenant
shall install all floor coverings within the
leased premise, finishing flush with the Mall’s
finished floor level. A maximum thickness of
50mm inclusive of screed and floor finishes is
allowed. Threshold, reducer piers or other
transitional devices will not be approved.
Where a portion of the shopfront is recessed
Due allowances in the Tenant's finishes are to be
made for construction / movement/ expansion
joints indicated on the Tenancy Lease Outline
Drawings. The Tenant will be required to provide
written acknowledgment of these construction /
movement joints and that all necessary preventive
works have been provided in the fit-out
construction. Details are to be submitted to the
Tenancy Fit-out Co-ordinator for approval.
Penetrations, chases or saw cuts into the floor slab
Ceiling heights within the leased areas will
have to be designed in accordance to the
suggested heights as indicated in theLlease
Outline Drawings.
The Tenant shall install suspended ceilings
within the leased premises at Tenant’s cost
as follows:
• To relate to finished Mall ceiling
provided by the Landlord. Refer to
Tenancy Lease Outline Drawings for
The Tenant shall install and complete all
finishes; plastering, painting, cladding and all
shop fixtures, fittings, special facings,
claddings, counters, display stands,
platforms, sinks and sanitary fittings within
the leased premises as required to ensure the
premises is ready for business operations/
trading at their own costs. All works and
material used is to be in accordance with the
approved drawings and must conform to fire
safety requirements.

from the Lease Line, the Tenant shall finish
the flooring between the recessed line and the
Lease Line with the same Mall floor finish,
unless specified otherwise by Landlord’s
Speciality Shops Architect.
In specific Tenancies where water is used for
the purpose of washing down food preparation
areas or similar, the Tenant shall install a
waterproof membrane between the concrete
floor slab and the finished floor. The
membrane shall return 300mm up wall faces
within the leased premises. The waterproof
membrane shall be the same as that specified
for the Mall or as approved by Landlord.
The Tenant shall ensure that all slab
penetrations within the demised premises are
properly sealed and water tight. Any water
damage and / or loss of trade caused by failure
to observe the above criteria shall be at the
expense of the defaulter Tenant. Rectification
works are Category 1 Works and will be
undertaken by the Landlord’s Contractor at the
Tenant’s cost.
Guidelines
are not permitted without prior approval by the the extent of Mall ceiling provided by
Tenancy Fit-out Co-ordinator. the Landlord.
• The Tenant shall provide a set
It is the Tenant’s responsibility to ensure that plasterboard ceiling (including access
flooring, skirting and covings are compliant with the provision as required by Landlord/
relevant Standards and Statutory Authority Speciality Shop Architect as shown in
requirements in respect of health, safety and the Tenancy Lease Outline Drawings
amenity issues. or required to access Tenant MEP
installation).
• Food Tenancies must install a flush,
impervious, plasterboard ceiling in a
finish acceptable to the relevant
local Authorities.
• The use of creative ceiling systems
(i.e. fixed plasterboard, cove
lighting, dropped soffits with
concealed lighting) is encouraged.
• All ceilings are to be suspended from
GS purlins, joists, beams, decking,
and / or other non combustible
structural elements. Tenant to
submit drawings showing the
structural supports for the ceiling,
shopfront and roller shutters. The
Tenant's ceiling or shopfront shall not
be supported from the Mall bulkhead,
ductwork or services pipe work.
Structural certification of
conformance to be provided by the
Tenant.
Section 3 | Tenancy Design Guidelines

General Design Guidelines

General Design
3.6 Mechanical Services (AC System) 3.7 Electrical

Air-conditioning fan coil units, air-handling
units, and primary air-handling units shall be
provided by the Tenant and designed to suit
their own requirements. The FCU, AHU, and
PHU used by the Tenant shall comply with the
Landlord’s specification provided in this
document (Refer Appendix 4) and shall be from
the approved manufacturer(s) as short-listed
by the Landlord.
These units shall be connected to the
specification, shall be procured with a washable
pre-filter having 35% efficiency and a secondary
pleated filter having 65% efficiency. The air
handling unit shall be selected to deliver
conditioned air at supply temperature of 250C(db)
and a relative humidity of 55% (+/- 5%), into the
kitchen. Refer Appendix 12.
The Tenant shall also comply with the following:
• All fan coil units shall have an external
The Tenant shall comply with all relevant
authority requirements in the installation of
all electrical works necessary for a complete
electrical distribution system within the
Tenancy, inclusive of but not limited to:
• Distribution Board
• Transformers
• Concealed conduit
• Temporary power for shop fit-out
• Hot water systems
All transformers to have a sticker displaying
“Danger” – white letters on red background.
Letters to be a minimum of 60mm high.
Sticker to be adjacent to the isolation switch.
The sticker should also display: “No portion of
system shall be touched unless the system is
disconnected from the supply by means of the
isolation switch”.
The Tenant shall arrange circuits, during
commissioning, such that the load on all sub-

Landlord’s base building chilled water system,
condensate drainage system and out-door air
system / duct by the Tenant. The Landlord’s
Building Management System (BMS) will
remotely control the timing of the fan coil
unit, primary air-handling unit, and air-
handling unit operation and the Tenant shall
provide the control interfaces.
All distribution ductwork, grilles and diffusers,
etc after the fan coil unit, primary air-handling
unit, or air-handling unit shall also be provided
by the Tenant to suit their Tenancy layout.
Tenant shall provide terminals from his FCUs
and AHUs in a control panel for connection to
the BMS system serving the Mall. The
connections in the control panel shall be
configured in such a way that the Mall BMS will
over-ride and isolate the chilled water supply
after normal operating hours. Tenant shall co-
ordinate the procurement of the control panel
after surveying the BMS connectivity at site
and shall confirm readiness for final connection
to the landlord system as an extra work.
The AHU, required to be installed by the
Tenant in the F&B outlets to condition the wild
make-up air delivered by the Mall, shall be
ceiling mounted with vibration isolators and
Refer to Appendices 4, 5, 6 and 8.
comply to the intent of the base build design
static of 75 Pascals.
• Selection of fan coil units and air flow shall
be at medium speed.
• The fan coil units shall be procured with
insulated PVC drip trays. Tenant shall
ensure that the drip tray covers the entire
unit, including the valve package.
• All air terminals in Tenancies shall be
installed with volume control dampers
(VCD). These VCD shall be opposed blade
type.
• All elbow pieces on ductwork for the FCUs
and AHUs installed by the Tenants shall be
installed in such a way that the radius of
the elbow is equal to the width of the duct,
failing which the elbow shall be
constructed/ installed with turning vanes.
• All condensate drain lines to be insulated to
match base build specifications.
• Condensate drain must be pumped. It shall
be Tenant’s responsibility to select, submit
for Landlord’s approval before installation
of the pumps.
• Tenant shall install a maintenance access
platform for the fan coil units in each outlet
as shown in the Appendix 11 and obtain
Landlord’s approval before installation of
the access platform.
Guidelines
• Power outlets mains and mains is evenly balanced over the
• Switches three phases, and record the final
arrangement on ‘As Built’ drawings and
• Light fittings
circuit schedules.
• Refrigerated equipment
• Shopfront signage If installation of generator is required by the
Tenant, the location of the generator shall be
The Tenant shall provide a distribution agreed by the Landlord and the sound level
board, wiring circuits, lighting, power points,
shall not exceed NC45. The Generator
etc to suit their layout and needs. The installation including exhaust, fuel tank
Tenant shall apply directly to DEWA and pay
installation, fire protection and attenuator
all necessary charges for electrical supply shall be by Tenant and to the approval of SSA.
required and sub-meter.
Refer to Appendix 10.
All electrical distribution by the Tenant shall
be concealed neatly or within skirting ducts.
No exposed conduits will be allowed.
All electrical services must be tested and
passed by the Landlord's designated
representative before occupancy of the
Tenancy is permitted to the Tenant.
Tenant is to provide a 450 x 450mm access
panel to transformers. High tension braided
cable to be continuously earthed and
connected back to earth study to
transformer.
Section 3 | Tenancy Design Guidelines
General Design Guidelines
3.8 Lighting Fixtures
A high level of illumination is required
throughout the Tenancy and must achieve
minimum 650 lux 1m above floor level (unless
otherwise required by SSA for specific
performance of the zone design, eg Aquarium
walk zone). For shopfronts, a minimum 1000lux
is required unless otherwise specified.
Neon signage on shopfronts and neon
installations within the Tenancy will not be
approved.
The use of low voltage track lighting, recessed
spotlighting and designer light fittings is
encouraged. Track lighting within shop
windows must not extend into the glass line
without the prior approval of the SSA.
Surface mounted fluorescent and bare tube
fittings will not be approved in any part of the
customer areas. Low glare diffusers are
recommended, not egg crate type but
parabolic reflectors. Exposed or coloured bulbs
are not permitted.
It is recommended that the Tenant uses a
Lighting Consultant or seek expert advice when
selecting light fittings for merchandise display.
All display windows must have lighting that
shall be controlled to provide glare free
illumination at the shopfront line. Light
sources shall not be visible from the Mall.
All display spot lights installed in the tenancies
shall be of recessed low voltage type with a
remote mounted 12V transformer. Spot lights
shall be procured with a heat sink body and
installed with 12V/50W dichroic lamps. Lamps
shall be manufactured by Erco, Philips, Ruud or
approved equivalent.
All emergency lighting within the Tenancy space
shall be by the Tenant.
Tenant shall provide 7 day, 24 hour time switch for
control of shopfront lighting, display cases and
signage to operate during the Mall operating hours.
3.9 Telephone / Television
The Tenant shall supply and install their
telephone, TV and communication services
within the premises.
The Tenant shall apply directly to Dubai
Internet City and pay all connection,
subscription and consumption charges for
telecommunication and TV services required.
General Design
3.10 Plumbing and Drainage
The Tenant shall carry out all plumbing and
drainage services within the leased premises
inclusive of but not limited to:
• Installation of sinks, basins, fittings
and fixtures. The Tenant shall request
Landlord’s inspection for the
plumbing and drainage works at the
completion of their work before
trading commences. Failure to do so
may indicate that the work does not
Guidelines
comply with the Landlord/ Statutory
Authorities requirements. The
Landlord has the right to check and
correct work as necessary at the
Tenant's cost.
• Hot and cold water reticulation
serving all additional fixtures.
• Plumbing and drainage services
between all additional fixtures and
drainage points as provided by the
Landlord.
• All necessary venting.
• Portable grease trap units for all
kitchen equipment and sink outlets
for restaurants / F&B / Food Court
units.
• Further alterations to the Landlord’s
provided plumbing / drainage layout
to suit the Tenant’s designs will also
be undertaken as Category 1 works.
• The Tenant shall also apply directly
to DEWA and pay all connection and
consumption charges for water supply
required and sub-meter. Sub-meter
shall be installed at Landlord’s
designated location and as approved
by DEWA.
Section 3 | Tenancy Design Guidelines
General Design Guidelines
• Water hammer arrestors shall be
installed on the domestic water lines
inside the Tenancies, before the last
utility.
• All Tenants who want to install
domestic water heaters inside their
outlets shall install an inlet unit
integral with drain, pressure relief
valve and non-return valve. The valve
shall carry ANSI/EN standards and shall
be connected to the nearest floor
drain.
The tenants shall vent all their drainage
appliances and further connect the vent pipes
to either a stub out, provided by the base build
design in the Tenancy or to the horizontal vent
pipe which runs at high level, adjacent to the
Tenancy.
As a minimum, the vent sizes for the various
appliances shall be as follows but not limited
to the following sizes:
Type of fixture Vent size
Kitchen sink 25 Ømm
Floor Drain 50 Ømm
Sink 25 Ømm
Dishwasher 25 Ømm
3.11 Gas
Tenants for F&B / restaurant / food court units
shall install all pipe work and fixtures for
installation of a gas service and to connect all
equipment installed by the Tenant to the
nominated gas supply point within the shop unit. All
Tenant installed gas appliances and or equipment
shall be fitted with 100% flame failure protection
devices.
The gas line to each Tenancy will be metered. The
Tenant to apply directly to the LPG Operator for
installation of the gas meter within their Tenancy.
The Tenant shall also install gas leakage detection
and safety control system required by authorities.
The Tenant shall pay all connection / consumption
charges for LPG supply and metering facilities.
Kitchen exhaust system and gas leakage detection
system shall be interfaced with Landlord’s base
building fire alarm system by the Tenant.
The Tenant shall hire the services of contractors
who are approved and registered by Civil Defence
for the design and installation of the LPG systems.
The Tenant shall install a LPG cabinet (complete
with valves, detectors and meters), along with a
LPG detection system which would shut-down the
solenoid valve supplying gas to the individual
Tenancy and also send an alarm to the BMS system
serving the Mall, should a leak be detected in the
Tenancy.
The Tenant’s LPG panel shall be installed with a
potential-free dry contact connected to the
Tenant’s gas leak detection system. Once ready for
connection, Tenant shall initiate the connection of
the potential free contact to the BMS serving the
Mall, using the designated BMS contractor.
3.12 Exhaust System
(kitchen and smoke exhaust)
The Landlord will make provisions of exhaust
system and make up air system ductwork
connections, for supply and installation of
kitchen mechanical ventilation system by the
Tenant in food tenancies where required.
The Tenant’s kitchen exhaust system shall be
properly treated (for grease and odour
controls) and provide effective fire stop
before discharge directly into the Landlord’s
exhaust duct. The systems shall comply with
Authority requirements and shall include
hoods, ducts, fans, fire protection, dampers
etc. The Tenant shall submit details of design
to Speciality Shop Architect for approval.
Exhaust systems, or other mechanical
modifications, may be required within
tenancies that emit odours into the Mall
space, or to adjacent tenancies or areas, as a
result of their operation. Such work shall be
considered Category 1 works, Landlord’s
Works at Tenant’s cost. (Particular attention
will be paid to the discharge of odours
particularly of fish, meat & poultry from
fresh food tenancies. Odour arrester shall be
installed by the Tenant where required by
the SSA).
Noise level to be maintained in the kitchen
areas shall be NC 50. The Tenant shall, if
required, procure and install factory supplied
sound attenuators on the intake and extract
sides of the fans to ensure that the desired
Noise Criteria(NC) ratings are maintained
inside the kitchens. Refer to Appendices 7
and 11.
General Design
Tenant shall be responsible for the design and
installation of smoke control and detection
system within their Tenancy space to meet
authority’s requirements and Landlord’s fire
safety design. The Landlord will make
provisions of exhaust system ductwork
connection for supply and installation of the
smoke control system by the Tenant.
Guidelines
All Tenancies having a floor area of 1,000 m2
and over, or Tenants falling on a Smoke Zone
Boundary, are required to address the Mall
Smoke Strategy through the addition of a
smoke curtain/barrier at their shopfront
opening. This curtain, when activated, shall
drop to a level of 2500mm affl and not be set
back more than 60mm from the Lease or
Closure Line. These Tenants shall be aware
that make-up air for the smoke control
system shall be introduced through their
shopfront doors or roller shutters. Entrance
doors and shutters shall thus be automatically
opened upon activation of the fire alarm or
smoke exhaust system, otherwise a
perforated roller shutter closure system is
required.
The smoke control system for all Tenancies
shall be interfaced with the Landlord’s fire
alarm system for remote control and
monitoring purposes.
Section 3 | Tenancy Design Guidelines
General Design Guidelines
3.13 Security and Equipment
The Tenant shall install special security system
if required within the leased premises inclusive
of wiring, lights, alarms, locks etc. subject to
Landlord’s prior approval.
The Tenant shall install any conveyors, lifts,
hoists, and other mechanical equipment
inclusive of structural support systems,
electrical installation and other services within
their leased areas. The Landlord may require
parts or all of these works to be carried out as
Category 1 Works at Tenant's cost.
3.14 Hose Reels and Fire Extinguishers
Where hose reels are provided within leased areas,
the Tenant may relocate them subject to the
approval by Landlord and Civil Defence at the
Tenant’s cost. The Tenant shall also dress up such
hose reel within a neat enclosure and to be fitted
with the approved hose reels signage.
The Tenant shall also supply and install fire
extinguishers and any other special fire fighting
equipment that may be required by the Authorities
for their Tenancy Lease Outline Plans.
The Tenant to ensure all fire fighting pipes to be
installed with listed Clevis type hangers.
All Tenant installations shall strictly conform to the
standards of NFPA 10, NFPA 13 and NFPA 14 for the
installation of portable extinguishers, sprinklers,
hose streams and fire hoses.
General Design
3.15 Fire Protection 3.16 Emergency Lighting and Exit Signage
– Sprinklers and Smoke Detectors
The Tenant must ensure that fire sprinklers The Tenant shall supply and install emergency
and smoke detectors in the Tenancy comply lighting and exit signs within the Tenancy in
with Statutory Authority regulations. Where accordance with Statutory Authority
sprinkler and smoke detector alterations and requirements.
additions are required, this is to be
undertaken by the Tenant's contractor at the
Tenant's cost.
Guidelines
Where required by Civil Defence Department,
Tenants shall provide the following:
• Speakers and connections to the
Landlord system for the purposes of
emergency evacuation announcement
within their Tenant’s space.
• Fire alarm bells and break-glass
activators within their Tenant’s
space.
• Approved type of gas fire suppression
and wet fire suppression system for
kitchen facilities.
• Emergency lighting and emergency
exit signs as required by Civil
Defence Department.
Tenants shall maintain the integrity of the
fire component walls within their Tenancy
space. All fire safety and protection works
within the Tenant’s space must be approved
by the Civil Defence Department.
Refer to Appendix 9.
Section 3 | Tenancy Design Guidelines
General Design Guidelines
3.17 Mall Hoarding
Mall hoardings shall be required by all
tenancies during fit-out. The hoarding will
present a clean straight painted façade
without protrusions, such that graphic wall
covering by the Landlord can be adhered to its
surface. It shall contain a double hinged access
door unless the Tenancy has rear access. The
Tenant will not be allowed to alter or remove
in part or whole this hoarding without the
approval of the Tenant Co-ordinator. No other
standard of hoarding is acceptable. No signs
are to be placed on the hoarding by
Contractors.
Placement, location and heights of hoardings
will be at the discretion of the Landlord, at the
Tenant’s cost.
3.18 Nominated Suppliers and Additional 3.19 Standards
Requirements
Tenants will be advised on the list of Landlord’s All Tenant’s work to comply with the
Nominated Suppliers. following standards unless otherwise
indicated:
The Tenant shall provide for disability access within
the premises as may be required by government or • NFPA 10 Standard for Portable Fire
Statutory Authorities having jurisdiction over the Extinguisher
premises. • NFPA 13 Standard for the Installation
of Sprinkler Systems
Visible storage and mezzanines shall not be • NFPA 14 Standard for the Installation
permitted. of Standpipe and Hose Systems
• NFPA 54 National Fuel Gas Code
Tenant’s design / fit-out and shop operations should • NFPA 58 Standard for the Storage and
not restrict views through shop windows facing the Handling of LPG
Waterfront & Doha Road unless prior Landlord • NFPA 70 National Electrical Code
approval is obtained.
• NFPA 72 The National Fire Alarm
Code, Latest Edition
• NFPA 72 Standard for the Installation,
Maintenance and Use of Protective
Signalling Systems
• NFPA 101 Life Safety Code
• NFPA 2001 Standard on Clean Agent
Fire Extinguishing Systems
• ASTA Association of Short-circuit
Testing Authorities
• ASTM American Society for Testing
Materials
• ANSI American National Standards
Institute
• ASHRAE American Society of Heating
Refrigerating and Air-conditioning
Engineers
• AWWA American Water Works
Association
• ASTA Association of Short-circuit
Testing Authorities
• UL Underwriters Laboratories Inc.
• FM Factory Manual
• IBC International Building Code 2000
• IFC International Fire Code 2000
General Design
• CISPI Cast Iron Soil Pipe Institute
• BS 8301 Code of Practice for Building
Drainage
• Uniform Plumbing Code for Plumbing
Installation
• ETL Electrical Testing Laboratories
• NEC National Electrical Code
• IEC International Electrotechnical
Committee
• IES Illuminating Engineering Society
Guidelines
• IP Index of Protection
• IPCEA International Power Cable
Engineers Association
• NEMA National Electrical
Manufacturer’s Association (USA)
• AMCA American Society of Mechanical
Engineers
• SMACNA Sheet Metal and Air-
conditioning Contractor’s National
Association
• ARI American Refrigeration Institute
• AMCA Air Movement and Control
Association, Inc.
• All British Standards as stipulated in
the DEWA Regulations, For Electrical
Installation, Latest Edition
• UAE Statutory Authorities
Requirements
Section 3 | Tenancy Design Guidelines
Speciality Retail Design Criteria
1.0 Design Objectives
It is intended that the design and fit-out of
each Speciality Retailer express the
individuality and character of its business, with
emphasis to be placed on merchandise display,
while maintaining the high quality standards of
The Dubai Mall. Interesting and unique
shopfront designs should create a dynamic
shopping environment and attract customers.
The shop front and interior of the Speciality
Retailer should be considered as one
integrated unit. Specific aspects of the
Tenancy design that shall be considered are:
• Ability to attract customers from a
distance.
• Maintain customer interest at close
range.
• A distinct identity to reflect the
merchandise being offered.
• Facilitate easy access and egress.
• Provide efficient layout and utilization
of space for function and display.
• Careful selection of suitable material,
finishes and colour scheme.
• Careful design of storefront display
lighting to create maximum visual
interest.
• Achieve and maintain a high standard
of design and durability.
• Make a positive design contribution to
the overall shopping centre.
• Customer Safety.
The Tenant’s fit-out must reflect the highest
standards of innovation, creativity, design,
quality, materials and finishes so as to embody
what its store represents - a “SIGNATURE”
store. Thereby branding the store as its
signature to the world and portraying what the
brand represents.
2.0 Tenant Shop Design
For the benefit of all, Tenants are required to
comply with the Fit-out Design Criteria. It is
essential that prior to the detail design process, the
Tenant and his consultants review and take into
account these criteria and the relevant Building
Code requirements, along with the lease
documents. Review / appraisal and approval of
Tenant’s design will be undertaken by the Speciality
Shops Architect on behalf of the Landlord.
Should there be any discrepancy between these
Design Criteria and the details defined in the Lease
Agreement, the later shall prevail.
The following are basic parameters a Tenant must
follow when designing the Leased Premises in The
Dubai Mall. These guidelines apply to all Tenants,
and are subject to SSA’s / Landlord’s final approval
of the fit-out design:
• Tenants ceiling over the entrance shall be
designed to be flush with the Mall ceiling
and in relation to respective zones within
the Dubai Mall. Internal ceiling shall be
designed to effectively incorporate ceiling
light fixtures.
• Shopfront designs to comply with respective
Zone Design Guidelines within The Dubai
Mall. Where possible, shopfront glazing
shall extend from the underside of the
shopfront opening down to the finished
floor level. Approved safety glass is to be
used.
• Where Tenant’s shopfront meets the Mall
ceiling, a minimum 20mm ‘C’ channel must
be provided. See Appendix 12.
• In unenclosed Tenancy areas,
Landlord may dictate materials and /
or construction of items at Tenant’s
expense.
• Tenants having frontages on areas
within the building with differing
criteria requirements are required to
design to conform to the criteria
established for both areas and are
subject to Landlord’s approval.
• The Tenant’s shopfront signs must
appear within the specified shopfront
areas (please refer to specific zone
criteria for additional information on
signage types).
• No depressed floor slabs will be
permitted. Floor finishes for Tenant
areas must be flushed with the Mall’s
finished floor level.
• No surfaces or projections potentially
hazardous to Mall pedestrian traffic
will be allowed.
• All penetrations planned by the
Tenant through the slab above or
below the Demised Premises must be
approved by the Landlord / SSA at
the time of plan preparation, and
performed by the Landlord’s
contractors at the Tenant’s cost.
• No suspended loads will be attached
to the underside of the ceiling or
structure with the exception of
normal suspended ceiling and lighting
fixtures, without the Landlord’s
written approval.
Speciality Retail
Design Criteria
• No wall mounted fixtures will be
permitted other than those approved
in writing by the Landlord / SSA.
• No heavy concentrated load shall be
imposed upon any floor areas of the
Demised Premises, either upper or
lower levels without the consent of
the Landlord / SSA.
• Tenant shall furnish and install all
illumination for display showcases and
general lighting throughout the
Demises Premises.
• Any required internal communication
systems, alarm systems, fire
protection system, or smoke alarm
systems as may be required by the
local Building Code will be reviewed
by the Landlord, supplied and
installed by the Tenant’s Licensed
Contactor.
• At the second level air conditioning,
fan coil units installed above false
ceiling at a height of about 5.70m
must be provided by the Tenant, with
suitable platform or catwalks as
required for regular maintenance
with access panels at the appropriate
location in the false ceiling.
• All elements of the shop interior,
shopfront and specifically those in the
Design Control Area shall be reviewed
by the Landlords’s SSAs. Any design
solutions which are not deemed
compliant with the quality standards
and design ethos of The Dubai Mall
will be rejected.
Section 3 | Tenancy Design Guidelines
Speciality Retail Design Criteria
3.0 Design Control Area
The Design Control Area refers to the first
1500mm of the shop. This area extends from
the Lease Line back into the unit up to a depth
of 1500mm and spans across the entire
shopfront. It includes all walls, flooring and
ceilings in this area.
The following criteria applies to this area,
notwithstanding all previously stated design
guidelines, which are also to be implemented:
• No open ceilings or ceiling tiles will be
permitted.
• No tube lighting allowed in the Design
Control Area.
• Glare free lighting is required. Narrow
beam recessed or deep fitting type
lights are to be specified.
• Flooring is to be hard wearing and
durable.
• No point of sale counters are permitted
in the first 1500mm of any shop.
4.0 Acceptable Materials within the Leased
Premises
• Timber:
Natural hardwood, veneer, MDF with spray
painted or stained finish, composite timber
panels, timber laminates.
• Glass:
Safety glass – clear, tinted, etched or
sandblasted, glass blocks, glass mosaic,
back coloured glass.
• Metal:
Brushed or Polished Stainless Steel,
aluminium in anodised, powder coated or
cast finish, pressed or perforated metal
panels, GS or MS frameworks (for dry walls
and ceiling support system), wrought or cast
iron, brass, bronze or copper.
• Stone:
Marble, marble aggregates, granite, slate,
treated sandstone and limestone, slate &
homogeneous tiles.
• Plaster:
Plasterboard, gypsum board, plaster
castings / mouldings, glass reinforced
gypsum board.
• Masonry works:
Face brick, concrete blockwork with
applied finishes, terracotta block.
• Paint:
2 pack system emulsion paint, textured
paint system, armour coat.
• Flooring:
Natural stones, homogeneous tiles, glazed
or unglazed tiles, hardwood strips,
composite timber flooring, mosaic tiles,
carpet.
Other materials will be considered subject to
samples being submitted and approved by Landlord
/ Specialist Shop Architect.
5.0 Acceptable Materials on Shopfronts
• Glass:
Must be min 12mm thick safety glass,
clear, tinted, sandblasted or etched,
glass blocks, back coloured glass,
glass mosaic.
• Metal:
Brushed or Polished Stainless Steel,
aluminium in anodised or powder
coated or cast finish, pressed or
perforated metal panels, GS or MS
frameworks (for dry walls and ceiling
support system), wrought or cast
iron, brass, bronze or copper.
• Stone:
Marble, marble aggregates, granite,
slate, treated sandstone and
limestone, slate.
• Plaster:
Plaster castings / mouldings, glass
reinforced gypsum board
• Paint:
2 pack system emulsion paint,
textured paint system, armour coat
• Roller shutters shall be perforated
types or aluminium with transparent
polycarbonate panels.
• Other materials will be considered
subject to samples submitted to
Landlord / SSA.
Speciality Retail
Design Criteria
6.0 Unacceptable Materials within the
Leased Premises
• No homogeneous or ceramic tiles are
allowed on shopfront walls
• Painted bare block work walls.
• Wire glass.
• Pegboard.
• Outdoor carpet.
• Exposed fluorescent tubes & High
Intensity Discharge lamps.
• Exposed incandescent lamp
(Exception: integral reflector lamps
that provide filament shielding of 35
degrees or more).
• Excessive areas of unbroken slat wall
display.
• Low height walls to staff or storage
areas.
• Artificial, imitation or simulated
materials (including those available in
plastic laminates) such as imitation
brick, wood panelling, marble etc.
• Soft timber shop fronts.
• Cork and cork tiles.
• Vinyl tile within the public areas of
the store.
• Fluorescent paint.
• Large areas of acrylic and plexiglass.
• Standard paint finishes to shopfronts.
• Any material that would constitute a
fire and / or a public hazard.
• Material that, in the Landlord / SSA’s
opinion, are of low quality, non-
durable or difficult to maintain.
Landlord / SSA has the right to reject any
materials deemed unacceptable to the image
of The Dubai Mall.
Section 3 | Tenancy Design Guidelines
Speciality Retail Design Criteria
7.0 Shopfront Basic Requirements
The Tenant overall shopfront’s height has been
determined as reflected on the typical
elevations for the respective zones as well as
the Tenancy Lease Outline Drawings. This is
the maximum achievable height for shopfront
design.
Full height glazed shopfront is strongly
encouraged. The extent of shopfront opening,
glazed and enclosed surface is subject to
respective shopfront design controls for the
respective zones. It is the Tenant’s
responsibility to provide structural supports for
their shopfront to the approval of the SSA.
The use of architectural designed entrances is
encouraged to emphasize the shop openings.
Entrance doors must not be lower than 2400
mm in height. Glass swing doors and sliding
doors when opened must not encroach outside
the leased areas into the Mall corridor.
Entrance doors for unit larger than 1,000 m2
shall be automatically opened upon activation
of the fire alarm or smoke exhaust system,
otherwise a perforated roller shutter closure
system is required.
Painted plasterboard ceiling must be used
throughout the Design Control Area, immediate
to the shopfront. The Tenant must keep the
ceilings within the Design Control Area flush
with the Mall ceiling height to maintain ceiling
height continuity. Dropped ceilings must stay
within the shop envelope as specified on the
control section.
Shop signage shall be installed in accordance
to respective signage guidelines for the
different zones. Shop signage must be
illuminated after the shop’s business hours.
8.0 Zone Design Guidelines
There are generally 9 basic types of shopfront
design criteria, each applicable to a different retail
zone of the development. (Refer to The Dubai Mall
Zoning Plans Section 1 of this document).
These zones are namely:
• Boardwalk (Located at lower ground,
flanked by the waterfront oriented F&B
units and gourmet stores and part market
street, and lower ground food court).
• Market Place (Located at the lower ground,
with the services and daily needs stores,
including the supermarket).
• Tailors Row (Located at lower ground, off
the market street).
• Gold Souk (Located at ground floor).
• Concourse (a zone covering 3 floors;
ground, level 1 and 2 of speciality retail,
parallel to Doha Street).
• Galleria (A zone covering three floors;
ground, level 1 and 2) of speciality retail,
linking the Concourse, Aquarium Walk and
the Carnival Street zones).
• Aquarium Walk (A central zone within the
Mall, linking the Concourse and Galleria
zones. The Dubai Mall Aquarium is located
centrally to this zone).
Speciality Retail
Design Criteria
• Carnival Street & The Grove (A zone
covering three floors; ground, level 1
and 2 of speciality retail, linking the
Concourse and Galleria zones. The
Carnival Street zone at ground level
also extends into a sub-zone called
The Grove. Shops falling within The
Grove zone have shopfronts already
fitted out by the Landlord based on
the outdoor streetscape theme).
• Fashion Avenue (A zone covering
two floors; ground and level 1 of high
fashion speciality brands).
Depending on which retail zone the Tenant’s
unit falls under, the shopfront design is
required to conform to those respective
shopfront guidelines. In certain zones, there
are also special shop types like the ‘Island’
shops and ‘Wall’ shops. These types of shops
have their own specific fit-out guidelines that
need to be followed.
Section 3 | Tenancy Design Guidelines
Speciality Retail Design Criteria
8.1 Aquarium Walk Guidelines
Units facing the Aquarium (G 147, G 151, G 168
to G 176, L1 172 to L1 179) are subjected to
special lighting controls as follows:
• No exposed lamps are allowed within
line of sight of the aquarium tank
viewing windows. All unshielded light
sources shall be mounted a minimum
3000mm setback distance from all
corners of open shopfronts at ceiling,
floor and walls.
• The use of light shielding techniques
such as snoots, barn doors, hoods and
cube or hexcell louvers on track heads
and/or deeply recessed or regressed
downlighter luminaries is required for
interior lighting located closer than
3000mm to the Lease Line.
• Transparent or translucent decorative
light fittings suspended from interior
ceilings, mounted to the floor or
connected to store fixtures that are
within line of sight to the aquarium
tank are not allowed.
• No lit signage, lightboxes, projection
systems or video display screens inside
the units are allowed within line of
sight of the aquarium tank viewing
windows.
• The use of highly reflective finishes on
floors, walls and store fixtures within
line of sight to the aquarium tank
viewing windows including, but not
limited to mirror glass, high gloss
metal, laminate materials and shiny or
sparkling fabrics is subjected to
detailed design control by Landlord.
Units facing the Aquarium (G 147, G 151, G 168 to G
176, L1 172 to L1 179 are subjected to special
signage controls as follows:
• No rear-illuminated sign boxes, exposed
light sources or video display screens are
allowed on demising piers or storefront
fascia within line of sight of the aquarium
tank viewing windows.
• If externally illuminated signage within line
of sight of the aquarium tank viewing
windows is required, only low-reflectance
materials shall be used and are subjected to
detailed design control by Landlord. Signage
mounted perpendicular to the demising
piers or storefront fascia is preferred
whenever possible.
• External illumination of signage shall be
accomplished using shielded light sources
only. These light fittings shall be adjustable
or fixed on cantilever arms attached either
to signage, demising piers or to the
storefront fascia.
• No translucent decorative light fittings or
exposed lamps are permitted to be
attached to signage.
• The use of self illuminated signage using
neon, cold cathode or fluorescent tubes is
prohibited.
Speciality Retail
Design Criteria
Following are design criteria and
guidelines in relation to each zone
(Refer overleaf).
The ceiling heights and dimensions
shown in these design criteria
diagrams are only indicative and are
subjected to site changes due to final
design of services and their layouts. It
is the responsibility of the Tenant to
have these dimensions checked on
site and incorporate the site
dimensions accordingly.
The locations and layout of services
within the Tenancy units as shown in
the Tenancy Lease Outline Drawings
(MEP drawings) are indicative only
and are also subject to site
adjustments and changes. It is the
responsibility of the Tenant and their
Representatives / Architects /
Designers to check the actual
locations and layouts, as provided on
site.
Completion on Time
Section 4 | Appendices & Forms

APPENDICES & FORMS

Appendices Forms

01 Fees & Payment of Tenant Scope of Air- 01 Notification of Tenant 11 Tenancy Handover
Fees conditioning Works Commitment Landlord to Tenant
02 Summary of 09 Schematic Diagram 02 Confirmation of 12 Fit-out Completion
Responsibilities Showing Landlord/ Tenant Authorised Inspection
03 Example Programme Tenant Scope of Fire Representative 13 Minutes of Meeting
of Fit-out Works Protection Services Works 03 Request for Approval 14 Document Transmittal
04 Specification For (Sprinklers and Smoke Designer and 15 Unit Fees
Tenant AHU/ FCU/ Detectors) Contractor 16 Handover RD to FM
PAU 10 Schematic Diagram 04 Concept Design 17 Document Received
05 AHU/FCU Piping Showing Landlord/ Tenant Submission 18 Fit-out Completion
Connection Detail Scope of Electrical Works 05 Detailed Design Summary Report
06 Detail of a Typical 11 Specification for Tube Submission
Maintenance Platform Axial Extract Fans & 06 Tenant Request for
for Accessing High Kitchen Extract Ductwork Variation
Level A/C Equipment 12 BMS/ FCU Interface 07 Payment Receipt
07 Specification for Diagram 08 Fit-out Contractors
Exhaust Hoods & 13 Unit Measurement Options Insurance Declaration
Carbon Filters 14 Protection Detail For 09 Tenant Default Notice
08 Schematic Diagram Expansion Joints In Tenant 10 Daily Tenant Status
Showing Landlord/ Areas Report
Section 4 | Appendices & Forms

APPENDIX 01
Fees and Payment of Fees

The Tenant shall make provision for the

following fees:

• Tenancy Fit-out Co-ordination and

Design vetting fee for the shop design
review and approval. This fee shall be
payable by the Tenant as stipulated in
the lease agreement. The Tenant's

Appendix 01
design will be checked by the
Landlord's Retail Delivery Team.

• A one off Site Amenities Fee will be

made for site amenities costs, shop
hoardings, temporary electrica l/
water services, the removal of rubbish
from a nominated central collection
point and sanitation.

• All fees and Category 1 Works invoices

will be made payable by cheque to:

Emaar Properties PJSC

The payment for the design and

construction of Category 1 Works will
be required prior to commencement of
any fit-out works on the premises.

• Some Tenant’s may require design /

fit-out assistance to prepare their
design and working drawings. The
Tenancy Fit-out Co-ordinator will
provide a list of Approved Architects,
Designers and Fit-out Contractors for
consideration.
Section 4 | Appendices & Forms

APPENDIX 02
Summary of Responsibilities
COMPONENT WHO DESIGNS WHO CONSTRUCTS AUTHORITY APPROVAL WHO PAYS WHO OWNS WHO
MAINTAINS

Building Shell
Services Landlord's Consultant Landlord's Contractor Building Authorities Landlord Landlord Landlord
Building Security Landlord's Consultant Landlord's Contractor Building Authorities Landlord Landlord Landlord
Carparking Landlord's Consultant Landlord's Contractor Building Authorities Landlord Landlord Landlord
Landscaping Landlord's Consultant Landlord's Contractor Building Authorities Landlord Landlord Landlord

Tenancy Shell
Structural Floor Landlord's Consultant Landlord's Contractor Building Authorities/ Landlord Landlord Landlord Tenant
Inter-Tenancy Walls Landlord's Consultant Landlord's Contractor Building Authorities/ Landlord Landlord Landlord Tenant
Entry Bulkhead Tenant's Consultant Tenant’s Contractor Building Authorities/ Landlord Tenant Tenant Tenant

Tenancy Finish
Shopfront Tenant's Consultant Tenant’s Contractor Landlord Tenant Tenant Tenant
Floor – Topping Tenant's Consultant Tenant’s Contractor Landlord Tenant Tenant Tenant

Appendix 02
Internal walls Tenant's Consultant Tenant’s Contractor Landlord Tenant Tenant Tenant
Internal finishes Tenant's Consultant Tenant’s Contractor Landlord Tenant Tenant Tenant
Ceilings Tenant's Consultant Tenant’s Contractor Landlord Tenant Tenant Tenant

Tenant Services
Void Sprinklers and smoke Landlord's Consultant Landlord's Contractor Civil Defence Landlord Landlord Landlord
detectors
Ceiling Sprinklers & smoke Tenant’s Contractor Tenant's Contractor Civil Defence Tenant Tenant Tenant
detectors
General fire protection Tenant’s Contractor Tenant’s Contractor Civil Defence Tenant Tenant Tenant
Air conditioning Tenant’s Contractor Tenant’s Contractor DM Building Authorities Tenant Tenant Tenant
Wild air Tenant’s Contractor DM Building Authorities Tenant Tenant Tenant
Distribution board Tenant's Consultant Tenant’s Contractor DEWA Tenant Tenant Tenant
Elec. Fittings & connections Tenant’s Contractor DEWA Tenant Tenant Tenant
Base waste point Landlord's Consultant Landlord's Contractor DEWA & DM Landlord Landlord Landlord
Base water point Landlord's Consultant Landlord's Contractor DEWA & DM Landlord Landlord Landlord
Waste and Water reticulation Tenant's Consultant Tenant’s Contractor DEWA & DM Tenant Tenant Tenant
and fit off
Kitchen Hoods Tenant's Consultant Tenant’s Contractor DM Building Authorities, Civil Defence Dept. Tenant Tenant Tenant
Grease connection Tenant's Consultant Tenant’s Contractor DM building Authorities Tenant Tenant Tenant
Gas connection Tenant's Consultant Tenant’s Contractor DM building Authorities Tenant Tenant Tenant
Civil Defence
Tenancy Security Tenant's Consultant Tenant’s Contractor N/A Tenant Tenant Tenant
Telephone FDP point Landlord's Consultant Landlord's Contractor Dubai Internet City Landlord Landlord Landlord
Telephone & TV reticulation Tenant's Consultant Tenant’s Contractor Dubai Internet City Tenant Tenant Tenant

Signage
Speciality Retail Tenant's Consultant Tenant’s Contractor Landlord Tenant Tenant Tenant
Food Tenancies Tenant's Consultant Tenant’s Contractor Landlord Tenant Tenant Tenant
Menu Board Tenant's Consultant Tenant’s Contractor Landlord Tenant Tenant Tenant
Theme Sign Tenant's Consultant Tenant’s Contractor Landlord Tenant Tenant Tenant
Kiosk Tenant's Consultant Tenant’s Contractor Landlord Tenant Tenant Tenant

Note: Services and works executed by Landlord’s Consultants and Contractor shall be reimbursed by the Tenant.

Legend:
DM – Dubai Municipality
DEWA - Dubai Electrical and Water Authority
Section 4 | Appendices & Forms

APPENDIX 03
Example of 90days Programme of Fit-out Works

Appendix 03
Section 4 | Appendices & Forms

APPENDIX 03
Example of 120days Programme of Fit-out Works

Appendix 03
Section 4 | Appendices & Forms

APPENDIX 03
Example of 180days Programme of Fit-out Works

Appendix 03
Section 4 | Appendices & Forms

APPENDIX 03
Example of 270days Programme of Fit-out Works

Appendix 03
Section 4 | Appendices & Forms
APPENDIX 04
Specification for Tenant AHU/ FCU/ PAU
Tenant to comply with the following:
1. Due to the overall Landlord’s management
and maintenance of the AC system within
the Mall, it is required for all Tenants’ AHU
/ FCU / PAU to be in accordance to an
approved manufacturer by the Landlord.
2. The AHU / FCU / PAU shall be rated to ARI,
AMCA, or Eurovent certified.
3. AHU / FCU / PAU shall be either floor
mounted or ceiling suspended. Sufficient
acoustic treatments shall be provided to
main NC 40 Noise Criteria within the
Tenant and public spaces. All support
facilities shall be of galvanized steel and
provided by the Tenant.
4. Proper vibration isolation facilities shall
also be provided to avoid unacceptable
transmission of vibration.
5. For ceiling suspended unit, Tenant shall
comply with the structural requirements
mentioned elsewhere in this document.
6. The Tenant shall select ceiling suspended
units with physical size to suit their
tenancy layout and ceiling height
requirements.
7. The unit shall be selected based on the
following criteria:
• Supply chilled water temperature - 4.17oC
• Return chilled water temperature - 12.1 oC
• Face air velocity - 2.5m / sec maximum
• Coil working pressure - 10 bars minimum
• Water pressure drop - 45 kPa maximum
8. Fan and motor speed shall not exceed 1,450
rpm.
9. Water coil shall be provided with the
following(refer Appendix 5):
• Vent
• Balancing valve
• 2-way modulating control valve
10. AHU / FCU / PAU unit shall have interfacing
facilities such that the ON / OFF control is by
the Landlord’s Building Management System.
11. Power supply of AHU / FCU / PAU shall be from
the Tenant’s distribution board.
12. Chilled water pipe connection shall be flanged
joint or acceptable coupling.
13. Selection of unit shall be approved by the 17. Landlord approved manufacturers of
Landlord before ordering of equipment. FCU /AHU/PAU are:
Submissions to the Landlord for approval
shall include the following: LG Electronics Gulf FZE
a) Full technical data. Mekar (Royal Gulf)
Appendix 04
b) Installation details, materials, valves, UTS Carrier LLC
insulation pipes.
c) Testing and commissioning method For supply of equipment to TDM Contact:
statement.
MOHAMMAD AL MOJIL GROUP (MMG)
14. Tenant shall follow-up on the supply and COMMERCIAL DIVISION
installation of the FCU / AHU / PAU and UNIT # 8, PLOT NO.599-467
the associated accessories. JEBEL ALI IND 3 (OUTSIDE FREE ZONE)
P.O. BOX 14526
15. Landlord reserves the right to inspect the DUBAI – UAE
proposed installation at any stage. TEL: 04-8802433
FAX: 04-8802492
16. Tenants shall notify the testing dates and ATTN: RHEE JUENG KEY / UNNIKRISHNAN
power connection in advance. MOB: 050-6400566
Section 4 | Appendices & Forms

APPENDIX 05
AHU/ FCU Piping Connection Detail (For Information Only)

Appendix 05
Section 4 | Appendices & Forms

APPENDIX 06
Detail Of A Typical Maintenance Platform For Accessing High Level A/C Equipment

Appendix 06
Section 4 | Appendices & Forms

APPENDIX 07
Specification for Exhaust Hoods and Carbon Filters

1.0 Exhaust Hoods With Capture Jet & UVC Capture-Ray System
1.1 General Specifications 1.2 Outer Casing/ Main Body 1.3 Capture Jet

The UV kitchen exhaust system shall be • Individual UV tube status indicator Outer casing panels shall be constructed of The hood shall be designed with capture jet
supplied with: (ON/OFF) installed on every hood to 1.2 mm Stainless Steel sheet to AISI 304 in technology, to reduce the exhaust air flow
identify visually possible faulty UV tubes brushed satin finish. The canopy shall be volume required and increases the capture
• Ultraviolet technology-Capture Ray. without removing grease filters and opening provided with a full perimeter condense and containment efficiency of the canopy,
• UV access door. Mechanical filter lock to channel and crush folded sloping edges which while reducing energy use and optimizing UVC

Appendix 07
Capture-Jet technology to improve the
Capture and Containment of the prevent any accidental UV exposure by are properly deburred. The joint of lower efficiency by increasing reaction type due to
exhaust system while reducing energy removing filter. Use of pressure switch edge are fully welded, avoiding harmful lower exhaust rates and exhaust air velocity.
use. alone to detect removal of filter is not dripping of water.
• A special UV cassette housing with an permitted.
access panel for easy access to the UV
tubes for maintenance without
removing the grease filters.
• High efficiency first stage filtration
using cyclonic grease filter. The
efficiency of the filters shall be 95% on
grease particles and contaminants with
a size 8 microns or larger. The filters
shall be UL and NSF classified.
• Second stage filtration with fine filters
to balance the exhaust air flow inside
the exhaust chamber and improve the
exposure of the contaminants to the
UV lights independently of the exhaust
duct connections.
• The hoods shall have measurement
ports for commissioning of the air flow
rates the design pressures shall be
provided by the hood manufacturer
• Flush mounted fluorescent light fitting
to provide a minimum of 500 lux at
cooking surface level with access
hatch.
• Simple and efficient UV monitoring
system with clear digital screen that
displays working hours, alarm in case a
UV tube is not working or the UV
access door is open, interlock provision
for detection of fan failure and BMS
connection.
Section 4 | Appendices & Forms
APPENDIX 07
Specification for Exhaust Hoods and Carbon Filters
1.4 Capture-Jet Plenum Area
The capture-jet air plenum shall be insulated
with M0 sealed glass wool slab of density
95Kg/m3 and shall be provided with access by
removal of main casing stainless steel front
panels. The plenum roof panels (capture-jet
and exhaust) shall be constructed of stainless
steel.
1.5 Pressure Measurement Taps
The pressure measurement taps shall be located on
the inside canopy for capture-jet air side and
extract air side to permit airflow rate reading and
proper balancing of the kitchen exhaust system.
1.6 Spigot Connections
The spigot connections for capture-jet and
extract air shall be constructed from
stainless steel and shall be supplied with air
flow balancing damper plate manufactured
from stainless steel. The exhaust damper
shall be adjustable; the capture-jet air
damper shall be adjustable via high tensile
stranded wire cables. The exhaust air
connection shall be provided with a
motorized low leakage damper complete with
end switches for interfacing with the main
fan when multiple hoods are connected to a
main extract system.
1.7 Fluorescent Light Fixture
Each canopy shall be provided with
fluorescent light fixtures to provide
approximately 500 lux at the cooking
appliances work surface. The light is
protected with a stainless steel hatch with
Appendix 07
plain mill finish, surrounded by tempered
glass diffuser. Heat tolerance of glass shall be
-40 to 300°C. The hatch should be flush to
the hood ceiling for easy cleaning and held in
position with stainless steel screws.
Section 4 | Appendices & Forms

APPENDIX 07
Specification for Exhaust Hoods and Carbon Filters

1.8 First Stage Filtration 1.9 Second Stage Filtration 1.10 Third Stage Filtration
– Capture Ray (UVC)

The Cyclonic grease filters shall be supplied in
modular size 500 x 330/500 x 500mm and shall
be removable via two folding handles. The
grease filters shall be constructed from
stainless steel to AISI 304 and shall be NSF and
The fine filters balance the airflow rate inside the
exhaust plenum applying an additional filtration to
the air and increasing the UV exposure of the
exhaust air to the UV light.
The system shall be complete with special
ultraviolet housing and UV cassettes mounted
on a sliding rack to provide easy access and
maintenance without removing the grease
filters.
The control panel is connected to the
electrical box of the fan via a relay which
detects any electrical fan failure.
It’s important that the system will not
operate in case the fan does not work. The

UL classified. High grease filter efficiency is
achieved by unique form of filter honeycomb The hood is complete with a control panel
which causes a spiraling of the airflow inside indicating the total hours of operation, safety
the honeycomb. alarms, interlocking for exhaust fan failure
and additional interlocking for BMS.
The UV control panel can monitor from 1 to
more a maximum of 45 UV tubes depending
on the kitchen configuration.
Appendix 07
fan and interlocking system is not supplied by
Halton and has to be coordinated with the
Mechanical contractor.
The hood manufacturer supplies a master
electrical panel consisting of overload
protection, a main disconnect switch,
terminal block wiring and control circuits that
are pre-wired and contained in enclosures.

In addition, each and every UV tube should Approved Manufacturers:

have a visual indicator on the hood itself. • Halton
While the UV control system will detect a • Ventmaster
possible tube failure, the individual status • Wimbock
indicator will make the identification of the
faulty UV tube easy, quick and safe for its
replacement.

The number of UVC cassettes and UVC tubes

shall be sized according the exhaust air
quantity and the cooking equipment.

The control panel of the UVC lamp single

phase 230VAC/50 Hz supply and is
constructed to the protection standard IP65.
The ballast is located within the UVC light
fixture housing.

The access hatch comes equipped with safety

switches. If the door is not secured in the
closed position, the system will not operate.
Section 4 | Appendices & Forms
APPENDIX 07
Specification for Exhaust Hoods and Carbon Filters
2.0 Activated Carbon Filters
2.1 General
Supply and install, packaged modular Fan
section of single deck type capable of the duty
as required by the Landlord. Sizes of units shall
be selected to fit into the space available.
Unless otherwise stated, the fan section shall
be of sectionalised construction with pre-filter,
carbon filter and exhaust air fan. The complete
unit shall be constructed of polystyrene coated
galvanised steel sheet double skin casing filled
with 50mm thick mineral wool insulation of
minimum 50 Kg/m3 density. The unit
configuration shall suit the ducting arangement
available at site.
2.2 Unit construction
The double skin fan section shall be constructed The sound absorption through the panels shall be according to EN 1886 (acoustic insulation). The
using a framework of galvanised closed profile sound reduction through the panels required shall confirm to the values below.
members bolted to solid corner pieces using two
bolts on each stem. The fan section corner should Noise reduction through casing shall be at least:
be a specially designed die or composite material
Appendix 07
made in single piece with round finish. This Frequency (Hz) 125 250 500 1000 2000 4000 8000
together with the frame should guarantee the Insertion Loss (DB) 12 22 29 28 26 27 29
robust structural intensity of the unit.
The noise generated by fan to the surrounding should be minimum possible and data (only sound
The framework shall be clad with 50mm thick, power level) should be presented in accordance with AMCA 300-85 fig 3. All fan section shall be
double skinned panels insulated with an provided with connecting flanges at inlet and outlet for duct connections at site.
incombustible mineral wool having a density not
less than 50 kg/m3. All panels shall be sealed
against the framework with anti-fungicide sealant
material. The panels shall be mounted flush with
the frame members to create a smooth surface
inside and outside.
The casing shall be designed such that the
maximum deflection of any span of the panels
and/or frames does not exceed the limits of
4mm/mtr. When tested at 400Pa negative pressure,
the leakage of assembled unit shall not exceed 1.32
l/s m2 as per CEN class A. Filter bypass leakage shall
not be more than 2% of nominal airflow, when
tested at 400Pa pressure.
Unit panel shall be pre-painted galvanised sheets of
minimum 1 mm thick. The walls from inside &
outside should be completely smooth. Units shall be
mounted on a 150mm high galvanised base frame
and adjustable feet supplied by unit manufacturer.
Inspection door hinge should be manufactured from
aluminium alloy coated with black epoxy. Door
hinge pin should be fabricated from stainless steel.
Inspection doors shall be provided with special
gasket for complete air tightness
Section 4 | Appendices & Forms
APPENDIX 07
Specification for Exhaust Hoods and Carbon Filters
2.0 Activated Carbon Filters
2.3 Vibration Isolation
The fan section shall have internal vibration
isolation system by mounting fan, motor and
drive assembly on rubber anti-vibration
mountings. The fan discharge shall be
connected to the unit casing through canvas
connection to prevent vibration transfer.
2.4 Filter Section
Filter cells shall be of standard sizes and shall be
obtained from reputed manufacturer, whose
product confirms to European/North American
standards. The filters shall be sealed against the
filter frame using a permanently elastic gasket to
guarantee specified filter bypass leakage.
Pressure tapings shall be integrated into the frame
to allow a manometer or filter monitor to be fitted.
Filter materials shall be flame-retardant,
incombustible, and non-odorous. Each filter section
shall be provided with inclined manometer, if BMS
is not available.
2.5 Pre-filter
The Pre-filter shall be 46mm thick throwaway
type synthetic material and shall be
supported by a wire mesh and frame. Filter
fixing frame shall be made from galvanised
sheets. The filter cells shall be suitable for
side withdrawal on the inspection side. The
filter class should be EU-3 as per Eurovent
4/5 or G3 as per EN 779.
2.6 Carbon Filter
Unit section with built-in cylindrical inserts
containing activated carbon. Filter fixing
frame shall be made from galvanized sheets.
The filter cells shall be suitable for
withdrawal from the inspection side.
Appendix 07
Section 4 | Appendices & Forms
APPENDIX 07
Specification for Exhaust Hoods and Carbon Filters
2.0 Activated Carbon Filters
2.7 Fan and Fan Motor
Fans shall be double inlet, double width,
backward curved / bladed centrifugal type
with galvanised steel casings. The fans shall
have a minimum balancing accuracy of G 2.5.
Fans shall be tested in accordance with AMCA
300-85. Every individual fan shall be run before
delivery to check bearing condition and
vibration. Fan shafts shall be mounted in taper
sleeve bearings designed for continuous
operation and a mean useful life of 200,000
hours. Backward curved impeller should be
coated with 60-micron epoxy painting of high
quality.
The Fan shall be connected to the outlet
opening by means of an airtight flexible
connection. Fans shall not exceed a maximum
outlet velocity of 15 m/sec. The fan motors
shall have IP55 degree of protection with
mounting method B3 and class F insulation. Fan
bearing shall be permanent lubricated type.
Fan drive shall be rated 150% of rated shaft
power of the units and shall be fitted with
adjustable belt tension arrangement. System
shall be constant speed as shown in fan
schedule. Fan drive package (Pulleys & belts)
should not be left open. They must be
protected with screen protection door or belt
guard in Fan section in accordance with CEN
standard.
The fan motor shall be suitable for operating on
380V, 3Ph, 50Hz electrical power supply. Fan
section in AHU shall be provided with cable inlet set
at factory. Drilling panels at site is not allowed. The
contractor shall select the fan section subsequent
to ascertaining system static pressure in accordance
with pressure drop calculations to the approval of
the engineer. The fan shall meet the safety
requirements of the CE. The motor shall be
mounted on a common, tautly rigid, galvanised
steel base frame. The whole assembly shall be
suitable for withdrawal from the fan section where
personnel entry is not intended. The fan shall be
isolated from the casing by means of anti vibration
mountings selected to suit the speed of the fan and
designed for 90% isolation.
2.8 Standards 2.9 Approved Manufacturers
The equipment shall conform to the following • Halton Pure-Air
standards: • Flakt Woods
• Purafil
• Manufacturer to have ISO 9001 and ISO
14001 certification.
Appendix 07
• Fan section manufacturer should be
EN1886 standards. Fan section shall meet
the following standards:
o Fan casing strength shall confirm to
CEN 1A or CEN 2A standards.
o Casing air leakage when measured
between -400Pa and +700Pa shall be
as per CEN A standards.
o Thermal insulation shall be according
to CEN: Class T3.
o Damper leakage shall be less than
0.5% as per CEN 3.
o Filter bypass leakage shall not
exceed 2% of nominal airflow.
o Fans shall be manufactured in
accordance with AMCA 300 & 301
standards.
• Fire protection for fan section insulation
should be in accordance with NFPA 90A.
Fan section panel insulation shall be
mineral wool.
Section 4 | Appendices & Forms

APPENDIX 08
Schematic Diagram Showing Landlord/ Tenant Scope of Air-conditioning Works

Appendix 08
Section 4 | Appendices & Forms

APPENDIX 09
Schematic Diagram Showing Landlord/ Tenant Scope of Fire Protection Services Works (Sprinklers and Smoke Detectors)

Appendix 09
Section 4 | Appendices & Forms

APPENDIX 10
Schematic Diagram Showing Landlord/ Tenant Scope of Electrical Works

Appendix 10
Section 4 | Appendices & Forms

APPENDIX 11
Specification for Tube Axial Extract Fans and Kitchen
Extract Ductwork

1.0 Tube Axial Extract Fan 2.0 Kitchen Extract Ductwork

Exhaust fans for the kitchens shall be tube
axial fans, capable of handling the design air
flow and exhausting the air flow at the roof or
near the extremity of the building. The
selected exhaust fans shall be of Flakt Woods
manufacture and shall pertain to the JM
Aerofoil range of fans; or approved equivalent.
Fans shall be procured and installed with the
following:
• Factory manufactured silencers to ensure
that the noise inside the kitchens does not
exceed NC 50.
• Factory supplied vibration isolators.
Kitchen extract ductwork intended to be
installed between the UV-C exhaust hoods
and the extract ductwork installed by the
land lord shall match base build design
specifications or shall, as a minimum,
confirm to the requirements of DW144 and be
constructed from either 1.2mm stainless

Fans should be suitable for vertical installation
and shall have non-overloading characteristics.
Fans: All exhaust fans shall be tested to the
latest standard of ISO 5801, for performance
testing using standardized airways, shall be
AMCA certified for aerodynamic performance
and as per BS 848, Part 2 for acoustic
performance. Fans shall be selected to operate
between 500C - 800C.
Appendix 11
• Matching flanges.
• Flexible connectors. steel or 1.6mm zintec, be of fully welded
• Air operated non-return dampers. construction with welded angle iron flanges
• Guards and full faced gaskets. Duct gaskets shall be
non porous, impervious to grease and cooking
Approved manufacturers: Flakt Woods, Greenheck, oils and capable of withstanding
Nu-Air. temperatures of 12000C. Mild steel ductwork,
if used, shall also be of welded construction
and shall be painted externally with two
coats of protective paint before installation.

Impellers: The fan impellers shall be

manufactured from high pressure die-cast
aluminium, for low noise generation during
operations and shall have an adjustable pitch
to give optimum performance. The
manufacturer shall confirm that each impeller
is X-Ray examined prior to assembly.

Motors: All motors shall be of the totally

enclosed fan coil (TEFC) type, with a class ‘F’
type insulation, carry IP55 rating and protected
with an overheat protection thermostat .
Motors shall have bearings sealed for life and
lubricated with wide temperature range
grease.

Casing: The fans shall be procured in short

cased form for duct installation. The casings
shall be spun from sheet steel with integral
pre-drilled and radiused inlet flanges. The
casings shall be galvanised.
Section 4 | Appendices & Forms

APPENDIX 12
BMS / FCU Interface Diagram

Appendix 12
Section 4 | Appendices & Forms

APPENDIX 13
Unit Measurement Options

The following schematic plans show the various options of measuring the lease area of each Tenancy unit. Pop-out shopfronts will be included in the lease area.

Appendix 13
Section 4 | Appendices & Forms

APPENDIX 14
Protection Detail For Expansion Joints In Tenant Areas

Tenant to ensure the expansion joints within their premises are protected against damage during the tenancy fit-out period.
Tenant to provide waterproofing and protection as shown in the following details:

Appendix 14
 Confirmation of Tenant Authorised Representative Form 02
Section 1 - Tenancy Location and Details

Development
Zone
Tenant Co-ordinator
Unit Name
Unit No
Tenant

Section 2 - Authorised Representative Details

Name
Designation
Company
Address

Telephone
Mobile
Fax
E-mail Address

Section 3 - Requirements

Please complete the neccessary details, sign and stamp the form where indicated and return by hand or fax to:

Mr Mel Lidster
Emaar Malls Retail Delivery Team
P.O Box 9440
Dubai UAE
Fax 04 362 7505

Section 4 - Authorisation

Signed (Authorised Representative)

Signed (Tenant)

Company Stamp (Tenant)

 Request For Approval Form 03
DESIGNER
FIT OUT CONTRACTOR
Section 1 - Tenancy Location and Details
Development
Tenant Co-ordinator
Tenant Name
Street
Unit No
Shop Name

Section 2 - Designer
Name
Company
Address
Telephone
Mobile
Fax
E-mail Address

Section 3 - Contractor
Name
Company
Address
Telephone
Mobile
Fax
E-mail Address

Section 4 - Requirements
Company Profile List of Current / Previous Retail Projects
List of References Prequalification Previously Submitted

Please complete the neccessary details, sign and stamp the form where indicated and return by hand or fax to:

Mr Mel Lidster
Emaar Malls Retail Delivery Team
P.O Box 9440
Dubai UAE
Fax 04 362 7505

Section 5 - Approval (Emaar Use Only)

APPROVED
APPROVED WITH COMMENTS
REJECTED

Signed
 Concept Design Submission Form 04
Section 1 - Tenancy Location and Details
Development
Tenant Co-ordinator
Tenant Name
Street
Unit No
Shop Name

Section 2 - Requirements
* All drawings must be fully dimensioned, referenced and annotated in English.
* Plans for Line Shops and F&B Units must be submitted at 1:50 scale.
* Plans for Anchor Stores must be submitted at 1:100 scale.
* Materials to be used must be clearly indicated on drawings.
* Samples provided must portray the true physical properties of proposed materials including the
manufacturers details and be referenced to indicate intended location of usage.

1. Furniture Layout Plan with Merchandising 7. Interior Signage Details

2. Floor Finish Plan 8. Interior Graphics
3. Reflected Ceiling Plan showing: 9. Signage on Mall Exterior (If applicable)
Lighting layout 10. 3D image of Shopfront
AC diffuser positions 11. Explanatory Photos
Sprinkler positions 12. Shopfront Elevation Drawings including Signage (Render in colour)
Smoke Detector positions 13. Shopfront Signage Details
4. Interior Elevations Drawings 14. Signage Sample Letter
5. 3D image of all Interior Elevations 15. Material Sample Board (A2 ONLY)
6. Sections through each Shopfront Condition

Please complete the neccessary details, and submit with Concept Design to:

Mr Mel Lidster
Emaar Malls Retail Delivery Team
P.O Box 9440
Dubai UAE
Fax 04 362 7505

Section 3 - Approval Status (Emaar Use Only)

APPROVED
APPROVED WITH COMMENTS
REJECTED

REVIEWED BY:

Comments:

For Emaar Malls Signed:

 Detail Design Submission Form 05
Section 1 - Tenancy Location and Details
Development
Tenant Co-ordinator
Tenant Name
Street
Unit No
Shop Name
Section 2 - Requirements
* All Drawings must be fully dimensioned, referenced and annotated in English.
* Plans for Line Shops and F&B Units must be submitted at 1:50 scale
* Plans for Anchor Stores must be submitted at 1:100 scale
* Materials to be used must be clearly indicated on drawings
* Samples provided must portray the true physical properties of proposed materials including the
manufacturers details and be referenced to indicate intended location of usage
Architectural Electrical
1. Furniture Layout Plan with Merchandising 1. Load Schedule - In DEWA Format
2. Floor Finish Plan Separate layout plans for:
3. Co-ordinated Reflected Ceiling Plan showing: 2. Lighting circuits
Lighting layout 3. Power circuits
Light Fitting Specifications 4. Telephone / data / cctv etc
AC and HVAC layout 5. Fire Alarm Plan -
Sprinkler layout Exit signs, Smoke detectors, Emergency Lights, Break glass
Smoke Detector positions Plumbing
4. Interior Elevations Drawings Separate layout plans for:
5. Revised 3D images of all Interior Elevations 6. Water Distribution
6. Revised 3D image of Shopfront 7. Drainage
7. Shopfront working drawings including: 8. Gas - LPG
Plan at different levels, base/middle/bulkhead 9. Fire Fighting Layout - Sprinklers
Elevation Drawings including Signage - Fire Hose Reels (If applicable)
Sections through each Shopfront Condition - Fire Suppression System for Kitchen Hoods
Detail at all interfaces with Mall finishes HVAC
Signage installation details Separate layout plans for:
8. Shopfront Signage Sample Letter 10. Airconditioning
9. Revised Material Sample Board (A2 ONLY) 11. Ventilation
10. Finishes Schedule cross referenced to dwgs 12. Heat Load Calculations
11. Fixing details for Wall Display Fixtures 13. Kitchen Details - Incl. Details of proposed Exhaust Treatment
12. Interior Graphics Other Deliverables
14. Detailed Fit-out Programme
15. Emaar receipt for payment of TVR (if applicable)

Please complete the neccessary details, and submit with Detail Design to:
Mr Mel Lidster, Emaar Malls Retail Delivery Team, P.O Box 9440, Dubai, UAE
Fax 04 362 7505
Section 3 - Approval Status (Emaar Use Only)
APPROVED
APPROVED WITH COMMENTS
REJECTED

REVIEWED BY:
Comments:

For Emaar Malls Signed:

 Tenant Variation Request (Category 1 Works) Form 06
TVR No Dated

Section 1 - Tenancy Location and Details

Development
Tenant Co-ordinator
Tenant Name
Street
Unit No
Shop Name
Section 2 - TVR Works Description

Section 3 - Required Supporting Documents

Drawings

Specifications

Section 4 - Project Implicatrions (Emaar Use Only)

Cost

Programme

Comments

Section 5 - Authorisation to Proceed

Tenant accepts time and cost implication Signed:
stated above
PM / Engineer accepts time and cost Signed:
implication stated above
Landlord's Main Contractor accepts time Signed:
and cost implication stated above
Landlord accepts time and cost implication Signed:
stated above
Section 6 - TVR Status (Emaar Use Only)
Payment Received from Tenant Payment Deducted from Tenant Held Funds
PMI issue Works Completed
TVR Closed Out on
For Emaar Malls Signed:
 Fit Out Contractors Insurance Declaration Form 08
FOCI DECLARATION No:
DECLARATION UNDER ANNUAL CAR POLICY # CAR/2094/2007.
NAME OF THE PRINCIPAL: EMAAR PROPERTIES PSJC
POLICY PERIOD: AS AGREED Dated:
Section 1 - Tenancy Location and Details
Development / Site
Tenant Co-ordinator
Tenant Name
Unit No
Shop Name
Number of Storeys
Section 2 - Contractor
Name
Company
Address
Country
Telephone
Mobile
Fax
E-mail Address
Section 3 - Insurance Coverage Details
Period of Insurance FROM: TO:
Maintenance Period: 12 Months
Insurance Cover for the Construction Works ceases once handed over or put into use, whichever is the earliest
Special Features (if any - eg Demolition/Deep Excavation/Blasting/Works on Waters/Adjacent to Tidal Waves)
SUM INSURED
1. Total Final Contract Value AED
Inclusive of 15% uplift for Removal of Debris, Professional Fees, Expediting Expenses & Other Contingencies
2. Cost of Free Issue Material (if any) AED
Total Sum Insured (1) + (2) AED
Third Party Liability Limit AED 25,000,000 for any One Occurrence
Deductible - Section 1
- For Contract Value less than AED 4,000,000 = AED 10,000 each and every loss
- For Contract Value less than AED 40,000,000 but greater than AED4,000,000 = AED20,000 each and every loss
- For Contract Value in excess of AED40,000,000 = AED50,000 each and every loss
- For Loss or Damage to Principal's Existing Property = AED50,000 each and every loss
Deductible - Section 2
- AED10,000 each and every loss in respect of Third Party Property Damage
- AED10,000 each and every loss in respect of Underground Services/Properties
(For further details of coverage, please request a copy of the policy)

PREMIUM TO BE DEBITED @ 0.145%(PERCENT) OF THE SUM INSURED OR MINIMUM PAYMENT AS

INDICATED IN SECTION 2 OF THE DUBAI MALL TENANT MANUAL: AED
Section 4 - Declaration
We hereby declare that the details provided by us above are true to the best of our knowedge and belief and
we hereby agree that this declaration shall form the basis of any policy issued in connection with the above
stated risks and parameters of whatever nature.
Section 5 - Endorsement
Signed (By Contractor)

Signed (By Emaar Malls)

Please return completed form to Mr Mel Lidster, PO Box 9440, Dubai, UAE. Fax: 04 362 7505
 DOCUMENT RECEIVED Form 17
Section 1 - Tenancy Location and Details

Development
Tenant Co-ordinator
Tenant Name
Street
Unit No
Unit Name

Section 2 - Document Description

Section 3 - Delivered / Sent By

Section 4 - Received By