Professional Documents
Culture Documents
Service manual
1 Customer setup 5
1.1 Setup program 5
1.2 Checklist for setup 6
7 Error/event messages 28
7.1 Display messages 28
7.2 Error list/events 29
7.3 Reset reasons 34
7.4 Standby reasons 35
8 Mechanical settings 36
8.1 Setting basic grinder clearance 36
8.2 Adjusting pressure reducer 36
9.2.3
Additional maintenance set ECF: 33.2802.9000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
9.2.4
Additional maintenance set choc/topping 33.2828.6100. . . . . . . . . . . . . . . . . . . . . . . 43
9.2.5
Service/Maintenance routine 1/30.000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Additional tasks for machines with choc/topping configuration. . . . . . . . . . . . . . . . . 43
Additional tasks for ECF configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Additional tasks worn grinder disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
9.3 Service maintenance 2 44
9.3.1 Standard machine and Steampower configuration:
Maintenance set 33.2809.4000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
9.3.2 Service/Maintenance routine, 2 Years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Additional tasks on machines with choc/topping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Additional tasks on machines with ECF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Additional Tasks Worn Grinder Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
9.4 Revision 46
1 Customer setup
After setup, the service technician must note the
following statement in the assembly invoice:
“At the end of operation, had to be turned off at source.
The user manual and accessories were given to the
customer.”
The customer must acknowledge this with his signature.
Recommendation:
Adjust milk temperature using nozzle and pinch valve
Adjust foam quality and temperature using nozzle and
under Setting foam quality Fine settings beverages under
Set recipes or transfer the given standards to the changing recipes:
Amount of coffee powder
machine
Amount of water
Amount of foam
Set button functions and beverages according to Amount of milk
customer specifications Foam quality
Brewing temperature
beverage data)
(Settings or “KonfigTool“
Set cup volumes (Setting) Additional settings after the
service PIN is entered
Extends menu PIN, but also gives access to parts of the service program
“yes” Filter change available in “care” menu“
“yes” Customer check-up available in “care” menu
Key Operator
The bistro! Key Operator is authorized to perform the
following service tasks of service level 1:
• Perform customer check-up
• Change descaling filter Customer check-up see
• Descaling Maintenance schedules chapter
Change of descaling filter see
menu service date
Descaling see
The Key Operator also does repairs. service routines menu
Descaling filter
The authorization is intended for customers who can
change the descaling filter themselves. In this case the care
menu features an item “counter reset”.
Customer check-up
This is set to “yes” if the machine is supposed to display
a request for performing customer check-up after
15,000 brewings. The menu item for resetting the counter
is then included in the care menu.
3.9.4 CustomerService
Once the customer has accepted the settings, e.g., after
setup, the settings should be loaded into the service
memory.
see Startup chapter
3.9.5 FactoryService/Customer
The machine performs the self-test and automatically
detects the 24 V components. The subsequent menus are
pre-configured accordingly.
Heater power
Low water pressure
Mobile station
FactoryService/Customer menu 3
1 or 2 types of milk?
Standard or 2-hose solution?
Milkpower existent?
FactoryService/Customer menu 5
FactoryService/Customer menu 7
Accounting
Care page
• Switch off forced machine cleaning
• Switch on forced milk cleaning
• Switch on forced choc cleaning
PIN page
• Block menu items
• Block PIN levels
• Set additional service PIN
• Set accounting unit statistic on “undeletable“
4.12 Fan
Tests function and current consumption
5.5 Descaling
Description of descaling follows
Decaf:
S-M-L
The amounts, the pre-treatment and the temperature in the “Recipe settings” menu can
be set individually for all 3 beverage sizes. The sequence of additions cannot be changed.
Settings
Reset
Time/date
Language
Contrast
Filter/Softener
Warm-up rinsing
SB operation
Foamer rinsing
Rinsing interval
Operating options Warm up pad
Barista pad
Preselection
Shift button
ON/OFF button
Illumination
7 Error/event messages
Cleaning messages
In machines without drain
connection and after
cleaning with switch-off,
at the next starting of the
machine.
Event memory
Description
Comment
Display
Display
intern
2 F2: Brewer without current: √ √
Sensor reports no current,
pulse generator reports no
pulses
3 F3: Pulse generator gives √ √
no pulses
Current sensor reports
travelling current.
4 F4: Pulse generator gives √ √
pulses, but
the current sensor reports
no current
5 F5: Brewer end switch √ √
without contact, but
current and pulses o.k., or
end switch does not open.
24 F24 Motor blocked in left √ √ Light barrier reports
grinder (only possible with full, but brewer detects
light barrier) too little coffee powder
Event memory
Description
Comment
Display
Display
intern
131 F131 Current malfunction √ √ Solenoid or wire
hot water valve: current defect/short circuit
consumption too high when
valve is addressed.
132 F132 Current malfunction √ √ Solenoid or wire
CW mixing-valve hot defect/short circuit
water: current consumption
too high when valve is
addressed.
133 F133 Current malfunction √ √ Solenoid or wire
Brewing valve: current defect/short circuit
consumption too high when
valve is addressed
134 F134 Current malfunction √ √ Solenoid or wire
cold water valve: current defect/short circuit
consumption too high when
valve is addressed
137 F137 Current malfunction √ √ Solenoid or wire
choc mixer valve: current defect/short circuit
consumption too high when
valve is addressed
138 F138 Current malfunction √ √ Solenoid or wire
steam boiler mixer valve: defect/short circuit
current consumption
too high when valve is
addressed
140 F140 Current malfunction √ √ Solenoid or wire
steam dispensing valve 1: defect/short circuit
current consumption
too high when valve is
addressed
141 F141 Current malfunction √ √ Solenoid or wire
steam dispensing valve 2: defect/short circuit
current consumption
too high when valve is
addressed
142 F142 Current malfunction √ √ Solenoid or wire
cappucino valve 1: current defect/short circuit
consumption too high when
valve is addressed
143 F143 Current malfunction √ √ Solenoid or wire
cappucino valve 21: current defect/short circuit
consumption too high when
valve is addressed
Event memory
Description
Comment
Display
Display
intern
149 F149 General voltage √ √
malfunction: current
consumption of the 24/30 V
power supply too high
157 Battery must be replaced √ √ Batterie voltage too
low to preserve data.
Data is automatically
stored in service
memory.
161 F161 DFM Brewing √ √ Minimum flow not
malfunction, but water available, < 1 pulse in
pressure is o.k. 1 sec, measured for
five seconds
162 F162 DFM Malfunction √ √ Minimum flow not
during cleaning, but water available, < 1 pulse
pressure is o.k. per second, measured
over 5 s
A forced cleaning
follows.
165 F165 DFM Malfunction in √ √ Minimum flow not 165
choc dosage available, < 1 pulse
per second, measured
for 5s
170 Steampower sensor √ √ Resistance at adressing F170
damaged entrance of sensor
tends towards zero
171 Steampower √ √ Resistance at sensor
overtemperature or entrance infinite
sensor short
186 F186 In steam boiler supply √ √
Event memory
Description
Comment
Display
Display
intern
9104 Timer function not possible √ √ Machine cannot switch
off since cleaning is in
progress
9076 No water pressure √ √
Event memory
Description
Comment
Display
Display
intern
9264 Autodetect malfunction: √ √ 9264
Mixer valve detected
but no powder portioner
detected, or Hot
water-Choc/topping
valve not detected but
choc/topping portioner
detected
9265 Milk pump detected but no √ √ 9265
cappuccino valve detected
orviceversa.
9268 Mains adapter reports √ √ External mains voltage! 9268
mains voltage too low
9275 Reset triggered by customer √ √ 9275
9288 MDB communication error √ √ 9288
coin checker
9289 MDB communication error √ √ 9289
card reader
9290 MDB communication error √ √ 9290
banknote reader
9291 24 V are switched off and √ √ 9291
on again (reset for 24 V
equipment)
8 Mechanical settings
Service Service
180.000 maintenance 1 maintenance 1
Service maintenance
Service maintenance 1 and 2
150.000 1 and 2
Brewings
Service
maintenance 1 Service
120.000 maintenance 1 30.000/year
Service
Service maintenance
90.000 maintenance 1
1 and 2
Check-up kit
60.000 Service
maintenance 1 Check-up kit
Check-up kit
30.000 Service
Check-up
maintenance 1
kit
0
0 1 2 3 4
Years
figure: maintenance concepts for the different brewing rates per year
Parts Choc:
6 Mixer spout 33.2296.2000 1
7 Angle piece 33.2376.8000 1
8 O-ring 33.2381.7000 1
9 Silicon hose 00.0048.0064 25cm
Steam nozzle:
10 O-ring 5,28 x 1,78 mm 33.0398.4000 1
Hot water spout:
11 Discharge nozzle 33.0336.7000 1
Grease:
12 O-ring grease 33.2179.9000 1
Bean hopper:
13 Foil bean hopper 33.2813.8000 2
Manual:
14 Manual customer check-up 33.2384.3000 1
Bean hopper:
13 Foil bean hopper 33.2813.8000 2
Manual:
14 Manual customer check-up 33.2384.3000 1
18 O-ring 33.1290.8000 2
19 O-ring brew panel 33.0394.4000 2
20 Plug-in connection brewer topside 33.1448.0000 1
21 Brewing sieve 33.1473.9000 1
Coffee:
22 Y-piece 33.2266.6000 1
Brewing valve:
23 Plunger Brewing valve 33.1555.7000 1
24 Brewer valve gasket 33.2101.2000 1
25 Plug-in connector backside 33.1445.7000 1
Steam nozzle:
26 Steam nozzle cpl. 33.2824.6000 1
Grease:
12 O-ring grease 33.2179.9000 1
Bean hopper:
13 Foil bean hopper 33.2813.8000 2
Manual:
14 Manual customer check-up 33.2384.3000 1
Brewer:
15 Stepseal 33.1291.0000 2
16 O-ring cylinder outside 33.1488.1000 1
17 O-ring sieve carrier 33.1524.1000 1
18 O-ring 33.1290.8000 2
19 O-ring brew panel 33.0394.4000 2
20 Plug-in connection brewer topside 33.1448.0000 1
21 Brewing sieve 33.1473.9000 1
Coffee:
22 Y-piece 33.2266.6000 1
Brewing valve:
23 Plunger Brewing valve 33.1555.7000 1
24 Brewer valve gasket 33.2101.2000 1
25 Plug-in connector backside 33.1445.7000 1
Steam nozzle:
26 Steam nozzle cpl. 33.2824.6100 1
* until 07/2011 for Steam Milk: Steam dispensing valve 1 and 2; for Milkpower: Cappuccino valve 1
and 2
From 07/2011 on, the following valves must be ordered additionally to the maintenance
sets:
Version Valve Order number
Steam Milk 1x Steam dispensing valve 33.2274.9000
Milkpower 1x Cappuccino valve 33.2274.9000
Dual Milk Standard 1x Steam dispensing valve 33.2274.9000
Dual Milk Milkpower 1x Steam dispensing valve and 33.2274.9000
1x Cappuccino valve
9.4 Revision
Status August 2007 no factory-defined revision is prescribed.