Accomplishment STAR Technique for Job

Interviews
Project Worksheet

Task 2. Create a copy of this Project Worksheet

Task 3: Create a Accomplishment STAR Technique for Job Interviews

Task 4: Create a Accomplishment STAR Technique Using a Job Description

Task 5: Identify phrases and statements that makes a poor Accomplishment STAR
statement

Task 6: Write your own Accomplishment STAR Statement

Task 87: Recite your Accomplishment STAR Technique in 60 - 90 Seconds

Task 2. Create a copy of this project worksheet

Document overview and how to use with the project

Create a copy

Task 3: Create a Accomplishment STAR Technique for Job Interviews

STAR Technique
The STAR Technique is a unique technique to help you develop stories to showcase your
professional skills and your professional accomplishments during the job interview.

- The S in STAR is the SITUATION - Tell me about a situation you faced.

- The T in STAR are the TASKS - What challenges were barriers in the situation.
- The A in STAR are the ACTIONS - What specific actions did you take to solve the
problem?
- The R in STAR are the RESULTS - What were the overall results you achieved?
S - SITUATION - Tell me about a situation you faced.

Behavioral Question:
“Tell me about a time you undertook a major project that required urgency to research, design
and implement the project within two months. How successful were you, and what were the
results?”

Below are 2 examples of the S - Situation Technique:

1. Several years ago, I worked for a small accounting and tax Firm in their Human
Resources department. Like most start-ups, processes and procedures were not
currently in place. My director requested I create and launch a Tax Task Force
Team and a Audit Task Force Team to help reduce the Firm’s overall turnover
rate.

2. My supervisor requested help training new hires on how to use Google slides.
Although I am proficient in Microsoft Word, PowerPoint and Excel, I had never
used Google docs, slides or Google sheets before.

Your turn!

Behavioral Question:
Tell me about a time you undertook a major project that required urgency to research, design
and implement the project in two months. How successful were you, and what were the results

S - SITUATION - Tell me about a situation you faced.

Write Your Situation

T - TASKS - What challenges were barriers in the situation?

Behavioral Question:
Tell me about a time you undertook a major project that required urgency to research, design
and implement the project in two months. How successful were you, and what were the results?

Below are 2 examples of the T - Tasks - Technique:

1. Example - Task:
I was new to the Firm and not yet familiar with the senior management or the key
stakeholders in the Firm. I was the only one in my department and I had not received a
budget to hire new staff or spend resources. In my past jobs, I had time to prepare and
organize my thoughts. I knew this would be a challenge but I also knew I could do the
job.

2. Example - Task:
The computers in my company were old and outdated and my director was relying on
me to learn Google slides quickly. I wanted to show my manager that I could problem
solve and think quickly on my feet, and I knew the department was counting on me and,
I must say, I did feel pressure. I thought of other times I needed to produce and that
helped me to move forward.

Your turn!

Behavioral Question:
Tell me about a time you undertook a major project that required urgency to research, design
and implement the project in two months. How successful were you, and what were the results?

S - SITUATION - Tell me about a situation you faced.

T - TASK - What challenges were barriers in the situation?
A - ACTIONS - What specific actions did you take to solve the problem

Behavioral Question:
Tell me about a time you undertook a major project that required urgency to research, design
and implement the project in two months. How successful were you, and what were the results?

Below are 2 examples of the A - Actions - Technique:

3. Example - Action:
I researched and interviewed a select group of senior managers in the Firm and I asked
for help with selecting high performing employees within the Firm. I also scheduled a 1:1
meeting with senior management for feedback and suggestions and for Firm buy in.
Afterwards, I met with the stakeholders and I presented my plans to the executive team
for approval. I had to make significant changes to my presentation and present again
within a week. I then interviewed more people in the Firm and sought out a mentor for
direction.

4. Example - Action:
I took an on-line LinkedIn Learning course on Google slides and watched several
Youtube videos to improve my new skills
Your turn!

Behavioral Question:
Tell me about a time you undertook a major project that required urgency to research, design
and implement the project in two months. How successful were you, and what were the results?

S - SITUATION - Tell me about a situation you faced.

T - TASK - What challenges were barriers in the situation?
A - ACTIONS - What specific actions did you take to solve the problem.

Write Your Actions

R - RESULTS - What were the overall results you achieved

Behavioral Question:
Tell me about a time you undertook a major project that required urgency to research, design
and implement the project in two months. How successful were you, and what were the results?

Below are 2 examples of the R - Results - Technique:

5. Example - Results:
Although it was a learning experience, I was able to create and launch the Tax and Audit
Task Force Talent Management Teams within 2 months of the request. I reduced the
Firm turnover by 20%. In addition, senior management prompted me to become director
of HR with an increase in pay. I was also given an award for excellent teamwork and
excellent leadership skills.

6. Example - Results:
 I was able to learn Google docs, Google Slides and Google Sheets within 1 month! My
supervisor rewarded me with lunch at Lucy’s Restaurant for two.

Your turn!

Behavioral Question:
Tell me about a time you undertook a major project that required urgency to research, design
and implement the project in two months. How successful were you, and what were the results?

S - SITUATION - Tell me about a situation you faced.

T - TASK - What challenges were barriers in the situation?
A - ACTIONS - What specific actions did you take to solve the problem?
R - RESULTS - What were the overall results you achieved?

Write Your Results

Task 4: Create a STAR Technique Using a Job Description

Project Manager I- job post

UST Global

Sunnyvale, CA

Apply On Company Site

● Proven work experience as a Project Coordinator or similar role

● Experience in project management, from conception to delivery
● An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
 ● Solid organizational skills, including multitasking and time-management
● Strong client-facing and teamwork skills
● Familiarity with risk management and quality assurance control
● Strong working knowledge of Microsoft Project
● Hands-on experience with project management tools
● PMP / PRINCE2 certification is a plus
● Coordinate project management activities, resources, equipment and information
● Break projects into doable actions and set timeframes
● Liaise with clients to identify and define requirements, scope and objectives
● Assign tasks to internal teams and assist with schedule management
● Make sure that clients’ needs are met as projects evolve
● Analyse risks and opportunities
● Monitor project progress and handle any issues that arise
● Act as the point of contact and communicate project status to all participants
● Work with the Project Manager to eliminate blockers
● Create and maintain comprehensive project documentation, plans and reports
● Ensure standards and requirements are met through conducting quality assurance tests

UST Global

Highlight in GREEN what could be used as a Situation

Project Manager I- job post

UST Global

Sunnyvale, CA

Apply On Company Site

● Proven work experience as a Project Coordinator or similar role

● Experience in project management, from conception to delivery
● An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
● Solid organizational skills, including multitasking and time-management
● Strong client-facing and teamwork skills
 ● Familiarity with risk management and quality assurance control
● Strong working knowledge of Microsoft Project
● Hands-on experience with project management tools
● PMP / PRINCE2 certification is a plus
● Coordinate project management activities, resources, equipment and information
● Break projects into doable actions and set timeframes
● Liaise with clients to identify and define requirements, scope and objectives
● Assign tasks to internal teams and assist with schedule management
● Make sure that clients’ needs are met as projects evolve
● Analyse risks and opportunities
● Monitor project progress and handle any issues that arise
● Act as the point of contact and communicate project status to all participants
● Work with the Project Manager to eliminate blockers
● Create and maintain comprehensive project documentation, plans and reports
● Ensure standards and requirements are met through conducting quality assurance tests

UST Global

Highlight in GREEN and identify Key Responsibilities to develop a STAR statement

Project Manager I- job post

UST Global

Sunnyvale, CA

Apply On Company Site

● Proven work experience as a Project Coordinator or similar role

● Experience in project management, from conception to delivery
● An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
● Solid organizational skills, including multitasking and time-management
● Strong client-facing and teamwork skills
● Familiarity with risk management and quality assurance control
 ● Strong working knowledge of Microsoft Project
● Hands-on experience with project management tools
● PMP / PRINCE2 certification is a plus
● Coordinate project management activities, resources, equipment and information
● Break projects into doable actions and set timeframes
● Liaise with clients to identify and define requirements, scope and objectives
● Assign tasks to internal teams and assist with schedule management
● Make sure that clients’ needs are met as projects evolve
● Analyse risks and opportunities
● Monitor project progress and handle any issues that arise
● Act as the point of contact and communicate project status to all participants
● Work with the Project Manager to eliminate blockers
● Create and maintain comprehensive project documentation, plans and reports
● Ensure standards and requirements are met through conducting quality assurance tests

UST Global

Highlight in GREEN and identify Key Skills which are required.

Project Manager I- job post

UST Global

Sunnyvale, CA

Apply On Company Site

● Proven work experience as a Project Coordinator or similar role

● Experience in project management, from conception to delivery
● An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
● Solid organizational skills, including multitasking and time-management
● Strong client-facing and teamwork skills
● Familiarity with risk management and quality assurance control
● Strong working knowledge of Microsoft Project
 ● Hands-on experience with project management tools
● PMP / PRINCE2 certification is a plus
● Coordinate project management activities, resources, equipment and information
● Break projects into doable actions and set timeframes
● Liaise with clients to identify and define requirements, scope and objectives
● Assign tasks to internal teams and assist with schedule management
● Make sure that clients’ needs are met as projects evolve
● Analyse risks and opportunities
● Monitor project progress and handle any issues that arise
● Act as the point of contact and communicate project status to all participants
● Work with the Project Manager to eliminate blockers
● Create and maintain comprehensive project documentation, plans and reports
● Ensure standards and requirements are met through conducting quality assurance tests

UST Global

Highlight in GREEN some Attributes that a candidate would have to be competitive in this
position.

Project Manager I- job post

UST Global

Sunnyvale, CA

Apply On Company Site

● Proven work experience as a Project Coordinator or similar role

● Experience in project management, from conception to delivery
● An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
● Solid organizational skills, including multitasking and time-management
● Strong client-facing and teamwork skills
 ● Familiarity with risk management and quality assurance control
● Strong working knowledge of Microsoft Project
● Hands-on experience with project management tools
● PMP / PRINCE2 certification is a plus
● Coordinate project management activities, resources, equipment and information
● Break projects into doable actions and set timeframes
● Liaise with clients to identify and define requirements, scope and objectives
● Assign tasks to internal teams and assist with schedule management
● Make sure that clients’ needs are met as projects evolve
● Analyse risks and opportunities
● Monitor project progress and handle any issues that arise
● Act as the point of contact and communicate project status to all participants
● Work with the Project Manager to eliminate blockers
● Create and maintain comprehensive project documentation, plans and reports
● Ensure standards and requirements are met through conducting quality assurance tests

UST Global

RRRWrite a STAR Statement Using the Project Manager Job Description

Follow the STAR Technique guidelines below

STAR Technique:

- The S in STAR is the SITUATION - Tell me about a situation you faced.

- The T in STAR are the TASKS - What challenges were barriers in the situation
- The A in STAR are the ACTIONS - What specific actions did you take to solve the
problem
- The R in STAR are the RESULTS - What were the overall results you achieved?

Write a STAR Statement Using the Project Manager Job Description

Task 5 Identify phrases and statements that makes a poor accomplishment STAR
statement

Example 1
S - Situation - My manager requested I analyze a current program coverage for performance
and budgets staffing decisions

T - Tasks - I had some experience analyzing current program coverage with my previous
employer but this request was not in my job description. My manager was the key team lead
and had more experience analyzing programs. Besides, I had just completed a project without
help from any of my team members

A - Actions - I spent my time on weekends taking on-line classes and reading articles on
current program coverages for performance and budgets. My manager was not clear from the
beginning what was needed. It took me over 2 months to complete this project.

R - Results - I completed the project for my manager, and I did a good job.

Example 2

S - Situation - My manager selected me to lead and set-up the infrastructure of a new project

T - Tasks - Having to set the infrastructure for anything takes time as well as coordinate working
with difficult people

A - Actions - As much as I dislike creating anything from scratch, I scheduled meetings with
key stakeholders once per week. I delegated most of my work to other team members as my
time was limited. By delegating my work, it helped me realize I have excellent leadership skills

R - Results - The project was a success, and I was given a nice pay increase as well as a
certificate of leadership.

Example 3
S - Situation - My director selected me to create content for an executive team building
workshop

T - Tasks - I heard from other senior directors this project would be difficult to create as much of
the executive team would not participate

A - Actions - I scheduled a 1:1 meeting with all the executives and conducted a needs
assessment. Creating the executive team building workshop was difficult. I spent most of my
time scheduling and rescheduling 1:1 meetings with most of the executives. This was frustrating
and I felt my time was wasted. I shared my frustrations with my director and she sent an email
to the executive team to cooperate.

R - Results - I was able to create a successful executive team building workshop.

Task 6: Write your own STAR Statement

STAR Technique
The STAR Technique is a unique technique to help you develop stories to showcase your
professional skills and your professional accomplishments during the job interview.

- The S in STAR is the SITUATION - Tell me about a situation you faced.

- The T in STAR are the TASKS - What challenges were barriers in the situation
- The A in STAR are the ACTIONS - What specific actions did you take to solve the
problem
- The R in STAR are the RESULTS - What were the overall results you achieved?

Behavioral Question:
“Tell me about a time when you had to go above and beyond the call of duty in order to get a job
done”

Write you STAR Statement

Task 7: Recite your STAR Technique in 60 - 90 Seconds

Situation: 10 - 15 seconds

Tasks: 10 - 15 seconds

Actions: 60 - 90 Seconds

Results: 10 - 15 Seconds

Star Technique Additional Links And Reading Material

How to Use the STAR Interview Response Method

www.thebalancecareers.com

- STAR Method - VA Wizard

www.vawizard.org

- How to Use the STAR Method to Ace Your Job Interview

www.themuse.com