Professional Documents
Culture Documents
Nicolas Martinez
1. Introduction 3
5. Recommendations 11
2
Introduction
This company will continue to be used as an example for the final exploration
into how organizations create value and leverage their resources and capitals
to create value.
This project will also look at the
company’s different
stakeholders and accountability
factors and partners, as well as
examining the different risks
that could hinder or slow
growth and sustainability.
Columbia Sportswear was founded in 1938 and is one of the largest outdoor
and active lifestyle apparel and footwear brands in the world and is a publicly
traded company. The annual report is reported in accordance with Generally
Accepted Accounting Principles (GAAP), but the company also included other
supplemental information to assess differing aspects of the company’s
operations when needed. The company’s auditor is Deloitte and Touche LLP
and Columbia has a Chairman and a Board of Directors that serves as its
formal decision-making authority.
The company does not directly address or mention specific values in its annual
report there are key threads of innovation and improving performance and
sustainability. In addition to the annual report, Columbia’s corporate
responsibility report describes its three-step strategy to invest in initiatives
that have a positive impact on their customers, partners, and employees.
These three steps are empowering people, sustaining places, and responsible
practices. These will be covered more in depth in the stakeholders and
accountability section below.
4
Value Creation Process
• Customers are concerned about functionality, durability, and innovation and they
share a respect for the outdoors and nature.
• Customers who enjoy more leisurely active lifestyle activities and are focused on
Value fashionable wear and sustainable processes and materials.
Propositions
• Seeks to engage in long-lasting relationships with their customers and their focus
on durability, innovation, and functionality all highlight their desire to create and
Customer maintain brand loyalty
Relationships
5
Value Creation Process
• Self-built inventory management solutions and systems that are the key to proper
forecasting and order fulfillment
• They do not own their own manufacturing so maintaining their systems to manage
Key contract manufacturers supply and demand tables is a key activity.
Activities
• Columbia manages and works with a network of manufactures located outside the
US, with approximately 6% located in Vietnam and China. The company’s
relationship with contract manufactures is key to their overall success and the
Key partners company spends energy to maintain and diversify these relationships.
• Contract manufacturers make up the bulk of its costs. Cost of sales, which includes
all direct product sales, shipping and duties and importation, accounted for 50.5%
of all net sales.
Cost • Other significant costs: cost of maintaining their workforce, renewing or seeking
Structures patents and technology upgrades, and marketing, only 5.4% of their net sales.
6
Capitals and Resources
Financial Capital
Columbia Sportswear goes into significant detail on its financial capital throughout its
annual report. There are numerous tables and charts to break down the company’s
financial positions. The report starts with tables to summarize net sales and incomes
for the past three years. Additional tables cover net sales by the four major brand
types and other covers sales and income in the four major regions Columbia services.
The annual report also contains a balance sheet and cash flow sheet for the past year
of operations, including the previous year’s numbers for comparison. Lastly, the report
is full of text comparisons of data from previous years compared to current.
7
Capitals and Resources
Manufactured Capital
Columbia doesn’t any of its own manufacturing so the majority of their manufactured
capital comes from headquarters, administrative buildings, and distribution facilities.
The company covers these items in their own sub group labeled property and accounts
for these seven locations and their contents of their report under the “property, plant
and equipment, net” section. (2018a, p.56)
Natural Capital
In their corporate responsibility report Columbia does well in noting their dedication
to sustainable operations and to helping the environment through charitable
organizations and bettering practices. Examples of the natural capital highlights will be
discussed in the Stakeholders section.
8
Capitals and Resources
Human Capital
In both the annual report and the corporate responsibility report, the company
discusses the importance of their human capital. The annual report discusses their
reliance on key personnel and the innovation that they bring (2018a, p.19). The
responsibility report spends several sections noting employee engagement and
improvement projects, additional training programs on sustainment and improving
working conditions, and ventures like HER:project, focused on empowering women in
the workplace (2018b).
Relationship Capital
The main source of relationship capital discussed throughout the annual report is the
reliance on contract manufacturers to produce Columbia’s apparel and footwear. The
company is fully aware of the importance good relationships with suppliers and
manufacturers are. In addition, the shipping company relationships after production is
complete are mentioned. The entirety of the supply chain is the biggest noted
relationship throughout the annual report as well as the corporate responsibility
report.
9
Capitals and Resources
Symbolic Capital
The annual report mainly covers two symbolic capital areas: intellectual
property and intangible assets. The company places a large emphasis on
their use and protection of intellectual property. The annual report
dedicates nearly a full page of the report talking about the risks that
come with not protecting intellectual property well enough. The report
also discusses intangibles assets and accounts for them in their balance
sheet (2018a, p.56). The company puts patents, purchased technology,
and customer relationships in their intangibles category and accounts for
them with a dollar figure.
Structural Capital
Columbia only briefly covers their structural capital in their annual report.
Brief sections that talk about the make-up of the board, the ownership of
a majority of the controlling stock, and sections about the board’s
authority are covered.
10
Stakeholders
Employees
•Her Project: Empowering women in global supply
chain
•Stock options and bonuses
•Employee Cause engagement: $1.1M cash and
$821K product donations to employee picked
charities
•Focus on inclusion, diversity and equity (3 female
board members, 48% women workforce, 18%
manager are POC), 25% managers are
millennials, 16% boomers, 58% GenX)
•Focused on maintaining enhancement of
technology systems and supply chain to attract,
retain and manage qualified personnel
11
Stakeholders
Shareholders
•Decrease operations costs while improving growth
rate
• Regular dividends payments
• Advancing measurement, reporting and accountability
systems across the company
• Created supply chain transparency maps, know
where products come from and are going
• Improved foundational retail systems to streamline
delivery and order fulfillment
12
Risk and Externalities
Some of the initial risk highlighted in the annual report covered things internal
to the company. These items included the possibility that they would be unable
to execute their designed business strategies, initiatives to upgrade their
business processes and information technology systems could cause
unexpected delays, and their reliance on highly customized technology
systems that could fail.
Additional risks identified were focused on their supply chain. The company’s
dependence on contract manufacturers was a large part of their risk section.
The volatility of global production and transportation costs and capacity as
well as the volatile economic climate were also forefront in their supply chain
analysis and the analysis of their customer’s ability to buy goods.
Another risk factor includes consumer habits and the changing fashion and
global trends. As the company relies on advanced orders and foresight of
design and production missteps in customer preferences or fashion trends
could set Columbia behind. The company has done a good job of diversifying
across four major sub-brands but the possibility of falling out of favor with
fashion still exists.
13
Recommendations
Columbia did a good job of covering a majority of the capitals highlighted in the
course. The one area where the company might need to focus more effort on
dissecting and accounting for comes in the human capital arena. While there
was talk about employee and shareholder cost in terms of financial factors
like pay and dividends, there was little talk about how experience or expertise
played a factor into the overall value of the company.
The company also did not do a great job of noting their environmental
concerns and focus within their annual report. There is plenty of
documentation in others presentations or reports, but little discussion was
had in the annual report on the impact of environmental considerations on the
financial aspects of the company.
14
Resources
15