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PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
Area: Billing & Collection NCR No: RCA-Sample-#02 CPAR No.: RCA-Sample-#02
Type of CPAR Problem(s) Findings: CPAR due for submission: 30
xAudit July 2012 (1 p.m.)
[ ] Observation Reported by/date:
[ ] Non-conformance (Please refer to attached details)
Jennifer Pal
Operational Breakdowns
Customer Complaints Responsible Person: Grace
Potential Problem Claros
Supplier's Feedback
IMMEDIATE CORRECTION
Implementation Date:
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
Lack of QA/QC to conduct/perform the established monitoring during sundays and holidays.
PREVENTIVE ACTION
Provide personnel that fits for the position to be able conduct established monitoring. Implementation Date:
Availability of personnel line up for the position required to undergo training
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective
PREVENTIVE ACTION
Implementation Date:
FOLLOW-UP STATUS
Follow-up date: Remarks: [ ] Effective
[ ] Not Effective