8D REPORT Report Date

Complaint date Originator: Where the failure occurred Failure details

Complaint No. Incoming Part/ Model No.

Complaint Description Production Machine Serial No.

Customer Name Shipping audit Delivery Quantity

Contact Information Customer line Quantity Rejected

Gear / Gearless Machine Customer Field X M/C Dispatch date

D1 Problem Solving Team

Role Name Department Skills Responsibility

Team Leader

Member

Member

D2 Problem Description

When did it take place?

Where did it take place?

What happened?

How many (Quantity)?

How did it happen?

Disposition Rework Rejection (Return to Supplier/ Customer) Conditionally Accepted Scrap

D3 Containment Action(s) - Short Term Actions to Limit Damage

Description Effectiveness % Responsible Completed By Completed On

Containment action at Inspected Qty Ok Qty Not Ok Effectiveness % Responsible Completed By Completed On

Transit

Inhouse

Supplier end

Customer end

Next Good shipment schedule Qty - Date - Will this have impact on COT? YES NO

D4 Root Cause Analysis

Description (how could the failure occur?) Responsible Completed On

Reason Why?

Reason Why?

Reason Why?

Reason Why?

Reason Why?

Final Root Cause

D5 Identified Permanent Corrective Action(s)

Description Responsible When Verification Status

 D6 Implemented Permanent Corrective Action(s)

Description Responsible When Verification Status

D7 Preventive Action(s) - To Avoid Defect Recurrence

Document Updation Update Required
Action Responsible Completed on
(If required) (Y/N?)
One point Lesson

Manufacturing Work Instructions

Inspection Work Instructions

Drawing

Process Flow Charts

Process FMEA

Process Control Plans

Others - Specify

Horizantal Deployment
Actions Responsible When Verification Status

D8 Congratulate Your Team - Final Meeting

Verification of Effectiveness (Implemented Permanent Corrective Action)

1st lot / Batch 2nd lot / Batch 3rd lot / Batch Status

Final Validation by 8D Closure YES NO Approved By

customer Date Date