Key Process Audit Checklist
What machines, equipment,
software, and materials are used to
do this process?
Are there adequate resources?
Is the equipment maintained and
supported?
Are there gauges that require
calibration?
What Inputs are required to do this
process? Are these good and
correct?
What comes from internal and
external customers? Include CSR.
What measurement or performance
indicators exist? What monitoring or
measuring is there?
How is the performance and trends?
What goals are there?
Any customer feedback?
How effective is the process?
Are employees and management
aware of negative trends and is
anything being done?
What other Processes does this one link to or interact with? What examples can be followed into other processes?
Follow audit trails from this process into other processes to assure the linkage, sequence and interaction are working as intended.
What are the applicable ISO/TS 16949 clauses that affect this process?
Make sure the audit checklist asks appropriate questions from these TS clauses as they relate to the key process being audited.
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Record answers and notes on blank turtle diagrams
or audit checklist or note page
List people audited and verify training and
competency records:
Verify records against the jobs you saw them
performing
What is the Process being audited?
Observe all aspects of the process
being done. Ask questions about
how the process gets done by the
people doing the process.
Who is the Process Owner?
What role, responsibility and
authority?
Collect documents looked at, it’s number and
revision date. Verify against master documents.
Any obsolete documents in use?
Are all documents used for production controlled?
Are documents populated and signed as
required?
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www.simpleque.com
Who is involved with this process?
(Departments and job functions)
What training and skills are required?
Any special skills, certifications or
training needs?
What records of training exist?
What Outputs come out of this
process?
What gets delivered to internal and
external customers
What current records and historical
evidence can you see to prove
effectiveness of the process?
Are records adequate per plan?
What procedures or work instructions
exist for this process?
Get copies of all appropriate
documentation and review.
Do the people clearly demonstrate
that they can do their jobs per the
documented procedures and work
instructions?
740-305-0868
Audit Checklists for Support and
Management Processes
• Please note that checklists for support and management
processes will be more “old school” checklists that use
questions following the specific clause of the ISO
standard (possible examples of support and
management processes are: management review,
internal audits, HR/training, corrective action, preventive
action, document control, record control).
• Additional questions should be added to review
document control, records, training, etc., but expect
more traditional checklists that follow the ISO clause and
requirements.
• The Key Process Audit Checklist is not applicable for
support and management processes.
 Sample Internal Audit Checklist Using The Process Audit Approach For Production/Manufacturing
Process Audited: Manufacturing Process Date: ____________ Location: __________________

People Interviewed (Shift):_________________________________________Auditors: ______________________________

Clause Question or Statement Audit Notes of Objective Evidence Finding

or Doc / Opp.
8.2 What is monitored, measured and reported for
this production process?
Select a process and look at the performance
data. Copy the data or record a summary here.

8.2 Are there any negative trends or bad performance

8.4 against goals?

8.5 If yes, what is being done for continual

improvement?

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PO Box 2580, Columbus, OH 43086 614-794-7404 www.simpleque.com
 Sample Internal Audit Checklist Using The Process Audit Approach For Production/Manufacturing
Process Audited: Manufacturing Process Date: ____________ Location: __________________

People Interviewed (Shift):__________________________________________________________________________________

Clause Question or Statement Audit Notes of Objective Evidence Finding

or Doc / Opp.
8.2 Are there any customer problems, scorecards,
7.2 negative feedback or high reject rates?

Is there any specific part number or customer that

should be used for audit samples due to poor
performance?

5.5 Are appropriate employees aware of any recent

customer problems?

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PO Box 2580, Columbus, OH 43086 614-794-7404 www.simpleque.com
 Sample Internal Audit Checklist Using The Process Audit Approach For Production/Manufacturing
Process Audited: Manufacturing Process Date: ____________ Location: __________________

People Interviewed (Shift):__________________________________________________________________________________

Clause Question or Statement Audit Notes of Objective Evidence Finding

or Doc / Opp.
7.5 Get a copy of the work instructions for the
production process or part number being
observed and audited.

Watch and see if the work instruction matches

exactly what is being done in production.

Get a copy of the traveler and routers. Are

they being followed?

Note any discrepancies between

documentation.

6.2 Has the operator been trained on the job you

are observing them perform? What records
exist for the training?

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PO Box 2580, Columbus, OH 43086 614-794-7404 www.simpleque.com
 Sample Internal Audit Checklist Using The Process Audit Approach For Production/Manufacturing
Process Audited: Manufacturing Process Date: ____________ Location: __________________

People Interviewed (Shift):__________________________________________________________________________________

Clause Question or Statement Audit Notes of Objective Evidence Finding

or Doc / Opp.
4.2 Are all necessary documents available in
production? Work order, checklists, visual cards,
routers, etc.

List all the documents and their revision levels.

Are all the documents the most recent version?

4.2 Look at records from the last time this part was
run. Can the records be found?
Were production records properly filled out and
completed? Evaluate records from multiple shifts.

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PO Box 2580, Columbus, OH 43086 614-794-7404 www.simpleque.com
 Sample Internal Audit Checklist Using The Process Audit Approach For Production/Manufacturing

Process Audited: Manufacturing Process Date: ____________ Location: __________________

People Interviewed (Shift):__________________________________________________________________________________

Clause Question or Statement Audit Notes of Objective Evidence Finding

or Doc / Opp.
7.5 Look at raw material being used.
Is there adequate identification and
traceability to a lot (if required)?

7.5 Is purchased part lot traceability information

being carried forward to production records?

8.3 Is any scrap properly handled and identified?

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PO Box 2580, Columbus, OH 43086 614-794-7404 www.simpleque.com
 Sample Internal Audit Checklist Using The Process Audit Approach For Production/Manufacturing
Process Audited: Manufacturing Process Date: ____________ Location: __________________

People Interviewed (Shift):__________________________________________________________________________________

Clause Question or Statement Audit Notes of Objective Evidence Finding

or Doc / Opp.
8.3 Are there any examples of nonconforming
product or rework?

8.3 Is this material properly identified?

8.3 Is the procedure for nonconforming or rework

material being followed?

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PO Box 2580, Columbus, OH 43086 614-794-7404 www.simpleque.com
 Sample Internal Audit Checklist Using The Process Audit Approach For Production/Manufacturing
Process Audited: Manufacturing Process Date: ____________ Location: __________________

People Interviewed (Shift):__________________________________________________________________________________

Clause Question or Statement Audit Notes of Objective Evidence Finding

or Doc / Opp.
7.5 Evaluate preventive maintenance records for
the machines being observed or audited.

What preventive maintenance was supposed

to have been completed?

What preventive maintenance has been

completed?

4.2 Are preventive maintenance records complete?

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PO Box 2580, Columbus, OH 43086 614-794-7404 www.simpleque.com
 Sample Internal Audit Checklist Using The Process Audit Approach For Production/Manufacturing

Process Audited: Manufacturing Process Date: ____________ Location: __________________

People Interviewed (Shift):__________________________________________________________________________________

Clause Question or Statement Audit Notes of Objective Evidence Finding

or Doc / Opp.
7.1 Are there any deviations or exceptions in the
8.3 production process?

Is the deviation process and procedure being

followed?

How long is the deviation for, or for how many

parts?

When did the deviation start? When is it

supposed to end? Is the deviation still open?

8.3 Is the customer involved and have they approved

the deviation, if appropriate?

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PO Box 2580, Columbus, OH 43086 614-794-7404 www.simpleque.com
 Sample Internal Audit Checklist Using The Process Audit Approach For Production/Manufacturing
Process Audited: Manufacturing Process Date: ____________ Location: __________________

People Interviewed (Shift):__________________________________________________________________________________

Clause Question or Statement Audit Notes of Objective Evidence Finding

or Doc / Opp.
7.6 Record information from any measurement
gauges or test equipment.

7.6 Check to see that gauge calibrations are up to

date and that calibration records are
maintained.

8.2 Are measurement records complete for any

inspections that are supposed to be recorded?

8.2 Are any measurements out of spec? If yes, what

was done? Is this per procedure?

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PO Box 2580, Columbus, OH 43086 614-794-7404 www.simpleque.com
 Sample Internal Audit Checklist Using The Process Audit Approach For Production/Manufacturing
Process Audited: Manufacturing Process Date: ____________ Location: __________________

People Interviewed (Shift):__________________________________________________________________________________

Clause Question or Statement Audit Notes of Objective Evidence Finding

or Doc / Opp.
8.1 Were there any targets for productivity and
8.2 effectiveness?
8.4
What is OEE versus the goal?

What is scrap versus the goal?

What is PPM versus the goal?

What is process capability versus the goal?

What is the standard time or rates versus the

goal?

6.2 Are operators aware of bad performance or

5.5 negative trends?

8.5 Is anything being done to make improvements in

areas that aren’t performing as planned?

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PO Box 2580, Columbus, OH 43086 614-794-7404 www.simpleque.com
 Sample Internal Audit Checklist Using The Process Audit Approach For Production/Manufacturing
Process Audited: Manufacturing Process Date: ____________ Location: __________________

People Interviewed (Shift):__________________________________________________________________________________

Clause Question or Statement Audit Notes of Objective Evidence Finding

or Doc / Opp.
6.1 Observe the work environment and
equipment.
Are there adequate resources (space,
equipment, and people) to do the job as
planned?

6.3 Is the work environment appropriate, clean

6.4 and safe?

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PO Box 2580, Columbus, OH 43086 614-794-7404 www.simpleque.com
 Sample Internal Audit Checklist Using The Process Audit Approach For Production/Manufacturing
Process Audited: Manufacturing Process Date: ____________ Location: __________________

People Interviewed (Shift):__________________________________________________________________________________

Clause Question or Statement Audit Notes of Objective Evidence Finding

or Doc / Opp.

Add your own supplemental questions:

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PO Box 2580, Columbus, OH 43086 614-794-7404 www.simpleque.com