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Bizhub 4e and 4 Series Troubleshooting Guide

3. When Flashing firmware or replacing the MFPB, always check and set the [Machine] and [Type]
as listed below.

Note: The [
Serial Number e machine (not the model).

Serial number Machine Type


A4FM 1 3
A4FK 1 2
A161 1 1
A4FJ 1 0
A2XK 1 A
A61H 4 3
A61G 4 2
A61F 4 1
A5C4 3 3
A5C2 3 2
A5C1 3 1
A5C0 3 0
A5AY 3 A

Escalation System Support (ESS)

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