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Predicting Adaptive
Performance: Further Tests of
a Model of Adaptability
Elaine D. Pulakos , Neal Schmitt , David W. Dorsey ,
Sharon Arad , Walter C. Borman & Jerry W. Hedge
Published online: 13 Nov 2009.
To cite this article: Elaine D. Pulakos , Neal Schmitt , David W. Dorsey , Sharon Arad ,
Walter C. Borman & Jerry W. Hedge (2002) Predicting Adaptive Performance: Further
Tests of a Model of Adaptability, Human Performance, 15:4, 299-323, DOI: 10.1207/
S15327043HUP1504_01
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HUMAN PERFORMANCE, 15(4), 299–323
Elaine D. Pulakos
Personnel Decisions Research Institutes, Inc.
Neal Schmitt
Department of Psychology
Michigan State University
Rapid changes in technology (Thach & Woodman, 1994), mergers and restruc-
turing (Kinicki & Latack, 1990), and the globalization of many firms (Black,
Requests for reprints should be sent to Elaine D. Pulakos, Personnel Decisions Research Institues,
Inc., 1300 North 17th Street, Suite 1010, Arlington, VA 22209. E-mail: elaine.pulakos@pdri.com
300 PULAKOS ET AL.
struct. Others have noted and attempted to describe the nature of individual
differences in adaptability (e.g., Edwards & Morrison, 1994; Hollenbeck,
LePine, & Ilgen, 1996; Smith, Ford, & Kozlowski, 1997), as well as implica-
tions for staffing and training (Ilgen & Pulakos, 1999). However, the nature of
adaptability, its dimensionality, and its relations with cognitive ability and per-
sonality constructs remain largely unexplored.
One exception is a recent study by Pulakos, Arad, Donovan, and Plamondon
(2000), which presented an eight-dimension taxonomy of adaptive job perfor-
mance. These authors began their research with a review of various literatures on
adaptability and identified six different aspects of adaptive performance. These are
shown in Table 1, along with the research references from which they were de-
rived. The diversity of substantive areas that are represented by these cited articles
is a testament to the perceived importance of adaptability across a variety of behav-
ioral disciplines. Using these dimensions as a starting point, Pulakos et al. (2000)
set out to more systematically define and empirically examine the dimensions un-
derlying adaptive performance. In an initial study, critical incidents from 21 differ-
ent jobs that described work-relevant adaptive behavior were content analyzed.
This effort produced two additional adaptive performance dimensions that are
shown at the bottom of Table 1.
This eight-dimension taxonomy of adaptive behavior was then evaluated us-
ing an instrument called the Job Adaptability Inventory (JAI), which consisted of
work-related adaptive behaviors that represented each of the eight dimensions
identified in the critical incident phase of the research. Respondents from 24 dif-
ferent jobs were asked to rate the importance and frequency of performing each
adaptive behavior in their job. Exploratory factor analyses (EFA) of JAI data col-
lected from 1,619 respondents yielded an eight-factor solution that mirrored the
proposed eight-dimension taxonomy. A confirmatory factor analysis of the EFA
solution on another sample of 1,715 respondents indicated a good fit to the
eight-factor model. Profiles of the criticality of these eight adaptability dimen-
sions for different job families were readily interpretable.
The purpose of this research was to extend investigation and further test the
Pulakos et al. (2000) eight-dimension taxonomy of adaptive performance by us-
ing other types of individual difference and job performance measures. Spe-
PREDICTING ADAPTIVE PERFORMANCE 301
TABLE 1
Adaptability Dimensions, Definitions, and Source
Solving problems Solves atypical, ill-defined, and Hatano & Inagaki, 1986
creatively complex problems
Dealing with uncertain Adjusts and deals with Ashford, 1986; Dix & Savickas,
or unpredictable unpredictable situations, shifts 1995; Edwards & Morrison,
work situations focus, and takes reasonable 1994; Goodman, 1994; Hall &
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cifically, we developed both predictor and criterion measures to assess the eight
dimensions of adaptive performance represented in the taxonomy. We then eval-
uated the underlying dimensionality of these measures, testing whether the
eight-dimension model could be replicated. We also investigated the criterion-re-
lated and incremental validity of the adaptability predictors compared to more
traditional cognitive ability and personality predictors. In the following sections,
we describe and provide rationales for the measures that were selected for inclu-
sion in this study.
302 PULAKOS ET AL.
tasks or situations (Dweck, 1986; Schmeck, 1988). However, similar support for
the use of the dependability construct in predicting adaptive performance could not
be found. Conceptually, as well, dependability would likely be expected to be in-
dicative of more stable, consistent performance than the varied and flexible behav-
iors that are believed to underlie adaptive performance. Accordingly, achievement
motivation alone was included as a basis against which to evaluate the incremental
validity of the adaptive performance predictors described earlier.
To investigate the validity of the predictors described earlier for predicting adap-
tive performance, we developed job performance rating measures (described
PREDICTING ADAPTIVE PERFORMANCE 305
later in the Method section) for each of the eight dimensions in the taxonomy.
Ratings were made on multiple items for each dimension, which enabled further
testing of the adaptive performance model.
In summary, the purpose of this research was twofold: (a) to further test the
eight-dimension taxonomy of adaptive performance proposed by Pulakos et al.
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(2000) and (b) to examine the usefulness of the taxonomy as a basis for developing
measures that would effectively predict adaptive job performance. This study con-
tributes to the literature in three important ways. First, by developing and evaluat-
ing a broader array of predictor and criterion measures than were used in the orig-
inal Pulakos et al. (2000) job analytic study, we were able to examine the
replicability and stability of the proposed eight-dimension adaptive performance
model. Second, this research presents and evaluates three innovative predictors of
adaptive performance and examines their potential usefulness for selecting an
adaptive workforce. To review, these predictor measures included assessments of
past experience, interest, and task-specific self-efficacy relevant to the eight pro-
posed adaptive performance dimensions. In addition, a set of rating measures, also
targeted to these eight dimensions, was developed and used as a criterion against
which the adaptability predictors were validated. Finally, we also examined the
criterion-related validity of more traditional measures of ability and personality for
predicting adaptive performance, as well as the incremental validity of the three
new measures compared to these more traditional measures in the prediction of
adaptive job performance.
METHOD
Sample
Participants in the research included 739 military personnel in a wide array of occu-
pations. Eighty–three percent were men. Sixty–five percent were White, 20% Afri-
can American, 9% Hispanic or Latino, 2% Asian, and the remainder were of other
ethnic origins. Average tenure in the military was 4.73 years; tenure ranged from 1 to
18 years. Seventy–six percent of the respondents were less than 27 years old, and all
but 5 respondents were 38 years old or younger. The sample consisted of individuals
who held a cross-section of army jobs. Data were collected from six army installa-
tions across the United States, and soldiers were randomly selected from participat-
ing units within these installations. Because of missing data on relevant variables,
smaller sample sizes were available for the following analyses reported.
306 PULAKOS ET AL.
Measures
Study participants completed the following measures: (a) a set of demographic
questions; (b) the experience, interest, and self-efficacy measures (described ear-
lier) that were derived from the eight-dimension adaptive performance model; (c) a
cognitive ability measure; (d) measures of three personality constructs (Openness,
Emotional Stability, and achievement motivation), which were hypothesized to
predict adaptive performance; and (e) a measure of unlikely virtues. Supervisors of
the participants completed performance rating measures of the eight adaptive per-
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The last measure, the task-specific self-efficacy measure, included 80 items that
were as similar to the experience items as possible to ensure their content rele-
vance. Respondents reported their perceived self-effectiveness adapting in ways
that are relevant to each of the eight dimensions, using a 5-point scale ranging from
1 (highly ineffective) to 5 (highly effective). Respondents were instructed to choose
the response option that best described how effective they would perform each
item. Samples of experience, interest, and self-efficacy items for each of the eight
dimensions are shown in Table 2.
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Pilot test of the predictors. A pilot test of the adaptability experience, in-
terest, self-efficacy, and PSI measures was conducted to examine the psychometric
properties of these measures and refine them as necessary prior to large-scale ad-
ministration in the validation study. Pilot test data were collected from a total of
107 army soldiers at Ft. Riley, Kansas. Item statistics, intercorrelations between
the scales, and reliabilities were examined to ensure that the measures had accept-
able psychometric properties and expected relations with each other prior to vali-
dation administration.
Solving problems creatively Having to solve problems for which Finding innovative ways to improve Having to solve problems for which
there are no easy or the quality of products, services, there are no easy or
straightforward answers or systems straightforward answers
Dealing with uncertain or An unanticipated delay in the Developing a plan on short notice to An unanticipated delay in the
unpredictable work situations delivery of materials you need to meet new task or job delivery of materials you need to
complete a project requirements complete a project
Learning new tasks, technologies, Having to periodically update your Learning new ways to perform your Having to periodically update your
and procedures skills to accomplish the work or job skills to accomplish the work or
projects you are assigned projects you are assigned
Demonstrating interpersonal Having to figure out someone’s Adjusting your own behavior to Having to figure out someone’s
adaptability priorities to deal with him or her better fit in with a team or group priorities to deal with him or her
effectively with whom you will be working effectively
Demonstrating cultural adaptability Making friends with people from Learning the rules for appropriate Making friends with people from
different countries social interaction in a different different countries
culture
Demonstrating physically oriented Exercising to increase your Adjusting to working in unusual or Exercising to increase your
adaptability endurance for the future demands unfamiliar physical climates endurance for the future demands
of work activities of work activities
Handling work stress Having too little time to complete Staying focused while juggling Having too little time to complete
work tasks in the way you think multiple responsibilities work tasks in the way you think
they should be done they should be done
Handling emergencies or crisis An automobile accident involving Making quick decisions under An automobile accident involving
situations personal injury life-threatening conditions personal injury
aScale: 1 (never); 2 (once or twice); 3 (several times); 4 (frequently or routinely); bScale: 1 (I would dislike this task or situation very much); 2 (I would dislike
this task or situation); 3 (I would neither like nor dislike this task or situation); 4 (I would like this task or situation); 5 (I would like this task or situation very
much); cScale: 1 (highly effective); 2 (ineffective); 3 (neither effective nor ineffective); 4 (effective); 5 (highly effective).
PREDICTING ADAPTIVE PERFORMANCE 309
aggregated form. The test administrator read the instructions for each test and then
waited until all examinees completed the test before moving to the next. None of
the measures were intended to be speeded.
Cognitive ability. Scores for all the participants on the Armed Forces Qual-
ifying Test (AFQT) that was given prior to their entry into the military were pro-
vided and used as the cognitive ability measure in this research.
provided a rater training program that we have used successfully in the past to fa-
cilitate obtaining high-quality ratings (Pulakos, 1984, 1986). This training ap-
proach includes three parts. First, criteria are established for selecting raters, such
that they have had adequate opportunities to observe ratee performance. The sec-
ond component of training involves persuading participants to help us in the re-
search by making accurate ratings. Elements of the “sale” include convincing rat-
ers that the ratings will be kept confidential and used for research only, and
motivating raters to take the task seriously and to do their best to provide accurate
ratings. The third component of training involves teaching raters to avoid common
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rating errors (halo, leniency, stereotype error, etc.) and to make ratings that are as
accurate as possible.
Following the rater training, raters completed ratings for each ratee. Each rater
rated from one to six soldiers, depending on how many soldiers from their unit par-
ticipated in the validation study. A total of 376 supervisors rated soldier perfor-
mance. The mean army tenure of the supervisor sample was 10.27 years, ranging
from 1.25 years to 22.75 years. Of the raters, 89% were men; 51% were White,
33% were African American, 11% were Hispanic, and less than 5% each were
Asian and Native American.
Supervisors were asked to report the length of time they had supervised each
soldier they were rating. Twenty-one percent of the supervisors reported working
with or supervising their subordinates for 1 to 3 months, 29% supervised their sub-
ordinates for 4 to 6 months, 26% for 7 to 12 months, and 24% for more than 12
months. Supervisors were also asked to report the average frequency with which
they have had the opportunity to directly observe the job performance of the sol-
dier they were rating. The following represents the reported frequencies: 63% re-
ported having opportunity to observe “daily,” 30% observed “several times a
week,”6% observed “about once a week,” and less than 1% observed “less than
once a week.” These results indicate that supervisors had ample opportunity to ob-
serve the performance of the soldiers they were rating.
Data Analyses
Based on the previous research by Pulakos et al. (2000), which established an em-
pirical and conceptual foundation for specifying the dimensions underlying adapt-
ability, we employed a confirmatory approach with the past experience, interest,
and self-efficacy adaptability measures to determine if the eight-factor conceptual-
ization of adaptability was reflected in our participants’ responses. Specifically, we
conducted maximum likelihood confirmatory factor analyses using LISREL 8
(Jöreskog & Sörbom, 1993) to evaluate the fit of both an eight-factor model of
adaptability, as well as possible alternative one- and two-factor models hypothe-
sized and tested by Pulakos et al. (2000). The two-factor model consists of items
comprising the following sets of dimensions: (Factor 1) handling emergencies or
PREDICTING ADAPTIVE PERFORMANCE 311
RESULTS
TABLE 3
Fit Statistics for Adaptability Confirmatory Factor Analysis Models
Note. GFI = goodness-of-fit index; AGFI = adjusted goodness-of-fit index; CFI = comparative fit
index; NNFI = nonnormed fit index; RMSEA = root mean square error of approximation.
TABLE 4
Means, Standard Deviations, Coefficient Alphas, and Intercorrelations of Adaptability Measures
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Variable M SD 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Note. n = 596–603. E = experience subscale; I = interest subscale; and SE = self-efficacy subscale. Values in parentheses are coefficient alphas. Correlations above .08 are
significant, p < .05.
PREDICTING ADAPTIVE PERFORMANCE 313
the eight-factor solution was used as the basis for computing scores corresponding
to the original eight adaptability dimensions. Coefficient alphas, means, and stan-
dard deviations for the eight subscales are presented in Table 4.
square difference tests showed significant improvement in fit for the eight-factor
model compared to the one-factor alternative (χ2 = 2,862, df = 27, p < .001) and
two-factor alternative (χ2 = 2,312, df = 27, p < .001). Based on these results, the
original specification of items to dimensions was retained. Scale alphas, means,
and standard deviations are presented in Table 4.
Self-Efficacy to Adapt
The measure of task-specific self-efficacy yielded similar results to both the expe-
rience and interest adaptability measures. The eight-factor model yielded superior
fit. Fit indexes for the self-assessment measure are presented in Table 3. Chi-
square difference tests likewise showed significant improvement in fit for the
eight-factor model compared to the one-factor alternative (χ2 = 2,850, df = 28, p <
.001) and two-factor alternative (χ2 = 2,312, df = 28, p < .001). Coefficient alphas,
means, and standard deviations for the measures created on the basis of this factor
solution are also presented in Table 4.
Intercorrelations of the experience, interest, and self-assessment scales are pre-
sented in Table 4. As evident in this table, the intercorrelations of the scales involv-
ing a common response scale are moderate, although intercorrelations corrected
for unreliability in the scales did not approach 1.00. Correlations across response
formats were generally low. This was not surprising in that we did not expect a pri-
ori to find substantial relations between measures of interest, past experience, and
self-efficacy, despite the fact that the items comprising these measures assessed the
same adaptability dimensions. In fact, the intercorrelations between experience
and self-efficacy adaptability dimensions are likely due, in part, to the use of paral-
lel items in the two measures. The data in Table 4 also indicate good internal con-
sistency reliabilities. In the remainder of the analyses described later, items on the
adaptability measures are aggregated in terms of the dimensions shown in Table 4.
Performance Measures
Two complete sets of performance measures were collected for 399 of the partici-
pants in the study. These measures, as previously described, were meant to mea-
314 PULAKOS ET AL.
Achieve- Adaptive
Emotional ment Unlikely Perform-
Variable AFQT Openness Stability Motivation Virtues ance
Note. AFQT = Armed Forces Qualifying Test; n (correlations with AFQT) = 588–592; n (correla-
tions with personality measures) = 596–600; n (correlations with performance) = 327–331. E = experi-
ence subscale; I = interest subscale; and SE = self-efficacy subscale.
aInterrater reliability in the form of a one rater intraclass correlation coefficient is equal to .61.
*p < .05.
315
316 PULAKOS ET AL.
sures, but virtually all correlations were statistically significant for the interest and
self-efficacy variables. Openness was particularly highly related to one’s per-
ceived capability and interest in adapting to different cultures. All adaptability
measures, including the assessment of self-efficacy, have relatively low correla-
tions with the unlikely virtues measure, indicating that these measures were not
greatly affected by social desirability.
Seventeen of the 24 experience, interest, and self-efficacy correlations with
adaptive job performance were statistically significant (p < .05), with magnitudes
between .11 and .24. For both the experience and self-efficacy adaptability mea-
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TABLE 6
Regression Analysis of Adaptive Performance on Personality, Ability,
and Adaptive Experience Measures
r (With Total
Adaptive (Adjusted)
Step Predictor β Performance) R2 ∆R2 ∆F df
Note. n = 320. AFQT = Armed Forces Qualifying Test; E = experience subscale. β = standardized
regression weights at the last step of the regression analysis.
*p < .05.
of three personality variables and a cognitive ability measure (AFQT). When look-
ing at specific predictors, achievement motivation and the adaptive experience
measure of “learning new tasks, technologies, and procedures” were the only pre-
dictors that added significantly and substantially to the prediction of adaptive per-
formance. The personality measure of Openness and the past experience measure
related to “Demonstrating interpersonal adaptability” also appear as significant in
Table 6; however, this is apparently due to suppression effects given the size and
magnitude of the correlations and beta weights. The AFQT variable added signifi-
cantly to the prediction of adaptive performance, but its standardized regression
weight was comparatively small. However, due to the fact that participating sol-
diers were selected on the AFQT, some degree of range restriction undoubtedly
served to lower its influence in these regression analyses.1
1We were unable to employ a full multivariate correction for range restriction, due to a lack of unre-
stricted parameter estimates for all of the measures. To provide some indication of the degree of range
restriction, the uncorrected correlation between cognitive ability (Armed Forces Qualifying Test) and
adaptive performance in the entire sample is .142. Corrected for range restriction, this correlation esti-
mate increases to .217.
318 PULAKOS ET AL.
DISCUSSION
different measures than these authors used in their original study. Second, this re-
search describes the development of three innovative predictors of adaptive job
performance and presents data regarding their usefulness for selecting an adaptive
workforce. To review, these predictor measures included assessments of past expe-
rience, interest, and task-specific self-efficacy specifically targeted to the eight
proposed adaptive performance dimensions. Finally, this research also examines
the incremental validity of these measures compared to more traditional measures
of cognitive ability and personality for predicting adaptive performance.
Regarding the replicability of the eight-dimension model, confirmatory factor
analyses were used to examine the underlying dimensionality of the past experi-
ence, interest, and task-specific self-efficacy predictors of adaptive performance
and of the criterion measures used in this study as well. The eight-factor model was
confirmed for all three predictor measures, with superior fit indexes resulting for
the eight-factor model compared to one- or two-factor alternatives. This finding
lends further support and credence to the notion that adaptability is a multidimen-
sional construct that can be described in terms of the eight performance dimen-
sions described in Pulakos et al. (2000) and in this article.
Alternatively, examination of the criterion measures did not support a similar
eight-dimension model, but suggested a general factor. There are several potential
reasons for this result with the rating measures. First, the number of rating items
tapping each adaptive performance dimension was relatively small (a total of
four), and there were different types of rating items used (i.e., one behaviorally
based rating per dimension and three ratings of effectiveness tied to specific situa-
tions requiring adaptive performance). Both of these factors may have contributed
to the results that were observed. In addition, despite the rater training provided,
supervisors may have made judgments of overall adaptability rather than making
finer discriminations between the dimensions. Further evaluation of the rating
measures in other jobs and possibly enhancement of the measures to include more
items are areas for future research.
With respect to the validation results themselves, several measures seem useful
for predicting adaptive performance. In fact, many of the predictor measures in-
cluded in this research showed significant zero-order correlations with adaptive
job performance. Several scales from both the past experience and interest invento-
PREDICTING ADAPTIVE PERFORMANCE 319
ries that tapped the eight adaptability dimensions were significantly correlated
with adaptive performance. However, perhaps even more interesting is the fact that
many of the adaptive self-efficacy scales were significantly correlated with super-
visor ratings of adaptability. This is in contrast with previous research that has gen-
erally shown minimal relations between self- and supervisor ratings of effective-
ness (e.g., Harris & Schaubroeck, 1988).
Examination of the entire array of measures revealed that cognitive ability and
achievement motivation are significant predictors of adaptive performance, like
they are of other types of job performance. Although achievement motivation was
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the strongest predictor of adaptive performance, recall that soldiers were selected
using the cognitive ability (i.e., AFQT) measure and thus the relation between cog-
nitive ability and adaptive performance is restricted to some degree. None of the
interest or self-efficacy measures contributed incrementally to the prediction of
adaptive performance beyond cognitive ability and achievement orientation, but
the learning scale of the past experience measure did. These results suggest that the
most effective traditional measures of job performance are also useful for predict-
ing adaptive performance. In addition, it appears that the prediction of adaptive
performance can be enhanced by the inclusion of a measure that assesses past ex-
perience and demonstrates a willingness to learn new things.
One important area for future research is to further examine the usefulness of
the present predictors for different jobs that are characterized by different types of
adaptive performance requirements. As Pulakos et al. (2000) demonstrated, differ-
ent jobs have different amounts and profiles of adaptability requirements along the
eight adaptive performance dimensions. To examine the possible effects of job on
validity, we sorted the present army jobs into two groups that, based on previous
research and our knowledge of army jobs, had higher versus lower levels of adapt-
ability requirements. We did not have the information or sample sizes to further
group jobs based on their adaptability requirements. We found no significant mod-
erator effects for job and, therefore, reported the results for the entire sample.
However, given that there was considerable variability in the adaptability require-
ments for the jobs within the two groups examined, these data did not enable a
conclusive test regarding the validity of the adaptability predictors for jobs with
different adaptability requirements. In addition, lower levels of adaptability re-
quirements in some of the jobs may have reduced the overall predictive capacity of
some of the predictors. Therefore, future research should be directed at a more sys-
tematic evaluation of the effectiveness of the present predictors in jobs with differ-
ent amounts and types of adaptability requirements.
A final important area for future research, which was not addressed in this
study, is to further examine the relations between adaptive performance and the
other two key dimensions of performance that have been discussed in the litera-
ture: technical and contextual performance (Borman & Motowidlo, 1997; Borman
& Motowidlo, 1997; Motowidlo & Van Scotter, 1994). Previous research has dif-
320 PULAKOS ET AL.
ACKNOWLEDGMENT
This research was funded by the U.S. Army Research Institute for the Behavioral
and Social Sciences, Contract #DASW01–97–C–0041. All statements expressed
in this article are ours and do not necessarily reflect the official opinions or policies
of the U.S. Army Research Institute or the Department of the Army.
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