ETHICS, GOVERNANCE AND SUSTAINABLILTY IN BUSINESS

PROF, DR. ZULKIFLY RAMLY

ROLEPLAY REPORT

Submitted by,

MOHAMMED MIDHLAJ EBRAHIM

G2227471
Meeting Report
Date: [19-03-2023]
Time: [11.30 AM]
Venue: [FIZZY CORPORATE OFFICE]

Attendees:
Hardi Raimee (Chair of the Board)
Mr. Syed Shayan (Group CEO)
Mohd Roman (Independent Director)

Lakshi (Independent Director)

Mohammed Midhlaj (Independent Director)
Zaina Zia (Non-Executive Director)
Anrania Roslan (Group Chief Operating Officer)

Ain Nazirah (Group Financial Officer)

Agenda: Emergency Board Meeting to Discuss the Recent Illness of Italian Children After
Consuming Fizzy Drinks Product

Meeting Summary:
The meeting was called to order by Hardi Raimee, the Chair of the Board. He acknowledged
the presence of all board members and briefed the board on the issue at hand. He also has
extraordinary decision-making ability as well good strategies and corporate crisis
communication skills. Mr. Syed Shayan, our CEO was very outspoken and defensive person as
well he has a strong ethical conviction and of high integrity the meanwhile CEO, reported
that 45 Italian children became ill after consuming one of our fizzy drink’s products. He
further added that this issue could have a severe impact on the company's short-term
performance and long-term reputation.
After Mr. Syed Shayan's report, Me, Mohammed Midhlaj, an Independent Director, spoke up
and raised my concerns. As a member of the board, I expressed my concerns about the
potential impact of this incident on the company's reputation and financial performance. I
stressed the need for a transparent and proactive approach to address the issue. I also
suggested that the company should take swift and effective action to investigate the cause of
the illnesses and implement measures to prevent a recurrence of similar incidents. As a
member of the Risk Committee and the Chair of the Audit Committee, I was worried about
the company's reputation, and I expressed that this issue should be taken seriously. I
suggested that the company should immediately take necessary actions to investigate the
issue and ensure that all stakeholders are informed of the situation.

Mohd Roman, an Independent Director and former president of an influential consumer

association, suggested that the company should also engage with top government officials
and non-governmental organizations to mitigate the impact of the situation. Lakshmi, an
Independent Director representing key institutional shareholders of fizzy drinks, agreed with
Mohd Roman’s suggestion and further added that the company should take immediate
action to recall the affected batch of the product.
Zaina Zia, a Non-Executive Director, suggested that the company should launch an internal
investigation to identify the root cause of the issue and ensure that such incidents do not
occur in the future. Anrania Roslan, the Group Chief Operating Officer, agreed with Zaina
Zia's suggestion and added that the company should take necessary steps to enhance the
product's safety standards. Ain nazurah (GCFO) she has agreed that she endorsed all
financial supplements and accounts relatable with the loss so company would be freed up
the mortgage.

After a brief discussion,

• The board discussed several courses of action plan to address the issue, including:
• Call a press conference to address the issue publicly and transparently.
• Issue a statement acknowledging the problem and outlining the company's response.
• Immediately recall batch 7 of the product in question and halt further production
until the cause of the illnesses is identified.
• Contact Italian health officials to collaborate in their investigation and provide any
necessary assistance.
• Launch an internal investigation to identify the root cause of the issue and take
necessary actions.
• Establish a crisis management team to handle the issue proactively and efficiently.

As the meeting progressed, the board agreed to take immediate action and implement the
suggested measures within one week to minimize the impact of the issue on the company's
reputation and financial performance.
Conclusion:
The board members acknowledged the severity of the issue and agreed on an action plan to
mitigate the impact of the situation. The emergency board meeting held by Fizzy Drinks
Company to discuss the recent illnesses linked to one of the company's products was a
proactive and transparent approach to address the issue. As an independent director, I was
pleased to see that the board took immediate action and implemented a comprehensive
action plan to address the issue. The course of action agreed upon, including recalling batch
7 of the product, contacting Italian health officials, launching an internal investigation, and
establishing a crisis management team, demonstrates the company's commitment to its
customers and stakeholders, and will help restore public trust in the brand.