45 Carlton Street

&
Granby Street Townhouses
Nos. 38 to 80

Residents’ Handbook

Metropolitan Toronto Condominium

Corporation No. 565

The Lexington Condominiums

Tower: 45 Carlton Street
Townhouses: 38 – 80 Granby Street

RESIDENTS’ HANDBOOK

First Edition 2022-01

Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

Contents
WELCOME TO THE LEXINGTON! ............................................................................................. 3
FAQ’s .......................................................................................................................................... 4
OFFICE .................................................................................................................................. 4
Where is the Management Office, and how do I contact it? ................................................. 4
Management Staff:.............................................................................................................. 4
FRONT DESK: ............................................................................................................................ 4
Concierge/Security ................................................................................................................. 4
Hours of Operation:............................................................................................................. 4
Phone#: .............................................................................................................................. 4
NEW OWNERS & TENANTS ...................................................................................................... 4
I’m a new owner. What do I need to do?................................................................................ 4
I’m a new tenant. What do I need to do? ............................................................................... 5
Do I really need to register?.................................................................................................... 5
Do I really need to provide all that information? ...................................................................... 5
Okay, I’ve completed the registration forms, now what? .............................................................. 5
WEBSITE WWW.THELEX.CA .................................................................................................... 5
What is the Website and how is it used? ................................................................................ 5
How do I arrange access to the website? ............................................................................... 6
ACCESS CONTROL ................................................................................................................... 6
Fobs, Keys & Remotes ........................................................................................................... 6
Replacing Fobs, Keys & Remotes ....................................................................................... 7
Emergency Keys ................................................................................................................. 7
ELEVATORS .............................................................................................................................. 7
Is there more than one Moving Elevator? ............................................................................... 7
How do I book an elevator to move in? ................................................................................... 7
What days and times can I book the elevator for? .................................................................. 7
PETS .......................................................................................................................................... 8
What about dogs? .................................................................................................................. 8
INSURANCE ............................................................................................................................... 8
Corporation’s Insurance ......................................................................................................... 8
Owners’ Insurance.................................................................................................................. 9
Tenants’ Insurance ................................................................................................................. 9
WASTE DISPOSAL & RECYCLING ......................................................................................... 10
Where do I get rid of my garbage? ........................................................................................10
Help save the planet, RECYCLE! ..........................................................................................10
Bulk/Large Item Disposal .......................................................................................................11

1 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

Lexington Recycling Guide ................................................................................................12

GUESTS & VISITORS .............................................................................................................. 13
Are guests allowed in the building? .......................................................................................13
Can I ‘buzz’ in my guests, or do I need to meet them in the lobby? .......................................13
PARKING.................................................................................................................................. 13
What parking is available for Residents? ...............................................................................13
Can I rent a parking spot? .....................................................................................................13
What about Visitor Parking? ..................................................................................................14
OTHER THINGS YOU NEED TO KNOW… .............................................................................. 14
Automated Doors ..................................................................................................................14
Bicycles .................................................................................................................................14
Elevators ...............................................................................................................................14
Fan Coil Units – Tower Residents .........................................................................................15
F.O.G. ...................................................................................................................................15
Leasing of Units.....................................................................................................................16
Quiet Enjoyment ....................................................................................................................16
Sliding Windows ....................................................................................................................16
Smoking ................................................................................................................................16
Water.....................................................................................................................................16
AMENITIES .............................................................................................................................. 17
Recreational Facilities – 2nd Floor ..........................................................................................17
Other Amenities.....................................................................................................................18
BBQ & Sundeck .................................................................................................................18
Rooftop Walking Track & Sundeck .....................................................................................18
GOING ON A TRIP? ................................................................................................................. 18
Vacancy Dates ......................................................................................................................18
Other Tips: .........................................................................................................................19
FIRE SAFETY ........................................................................................................................... 19
Persons Requiring Assistance ...............................................................................................19
Inspections ............................................................................................................................19
Smoke from Burnt Toast or a Hot Pan ...................................................................................20
Fire Hazards & Fire Prevention .............................................................................................20
Upon Discovery of Fire ..........................................................................................................21
If you hear a Fire Alarm Signal: .............................................................................................22
If your can’t leave your suite, or have returned to it because of fire, or heavy smoke:............22
In general, residents are advised to: ......................................................................................23
FIRE EXTINGUISHMENT, CONTROL OR CONFINEMENT .................................................23
MY NOTES: .............................................................................................................................. 25

2 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

WELCOME TO THE LEXINGTON!

The Lexington was registered as Metropolitan Toronto Condominium Corporation No.
565 (MTCC565) on December 24, 1981.

This community is comprised of 322 residential units in the tower at 45 Carlton Street,
and 22 townhouse residences on Granby Street. Residents of the Lexington are of all
ages and from many different backgrounds. There are young families with children,
single professionals, students and elder adults, residing in this community

This handbook has been prepared to familiarise residents with the general guidelines of
condominium living; to enhance your enjoyment of being a resident of the Lexington and
provide some tips on site specific issues. It is meant to provide answers to frequently
asked questions (FAQ’s), and act as a guide for general day to day living at the
Lexington.

From time to time, revisions may be made to reflect changes in the corporation’s by-
laws and/or rules.

If you are a Non-Resident Owner, please ensure that your tenant has a copy of this
document and understands that compliance with these guidelines, and other governing
documents of the Corporation, is expected and required.

Like all condominiums, there are by-laws and rules that owners and residents, including
tenants, must follow. For comprehensive information on rules and by-laws, you’ll need
to refer to those documents. They’re available for download by any Owner, from the
Media Library of the website, www.thelex.ca.

It also contains very important information about fire safety and emergency procedures,
so keep this handy!

3 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

FAQ’s

OFFICE
Where is the Management Office, and how do I contact it?
The Management Office is located on the 2nd floor, just west of the elevators.
Turn left when exiting the elevator; it is the first door on the left.

Office Phone #: 416-977-0729; Fax is: 416-977-4315

Hours of Operation: Monday, Tuesday, Thursday & Friday 9:00 am to 5:00 pm

Wednesday: 10:00 am to 6:00 pm
LUNCH 12:30 pm to 1:30 pm
Management Staff:
Property Manager Shireen Whitmore pm@thelex.ca
Assistant Manager Judy McRobb am@thelex.ca
Administrative Assistant Nareen Ali admin@thelex.ca

FRONT DESK:
Concierge/Security
Hours of Operation:
There are two guards on duty 24/7. One guard stays at the desk, the other guard
does patrols.

Phone#:
The phone number for the concierge front desk is 416-977-5868.

FOR ANY EMERGENCIES, CALL 911 DIRECTLY. Calling down to the security
desk wastes valuable time. The 911 dispatcher will want to speak directly with
the person experiencing the problem.

NEW OWNERS & TENANTS:

I’m a new owner. What do I need to do?

Owners need to provide a transfer deed for their purchase to the Management
Office and register all occupants of the unit, including children. Pets may also be
registered.

Forms are available through the management office. Contact the office to have
these forms sent to you. The office staff can also help you book the elevator for
your move.

4 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

I’m a new tenant. What do I need to do?

Tenants, like all other residents, need to register with the office. Please contact
the office to have the forms sent to you.

Your landlord must provide a copy of the lease and complete a Form 5, to
register the unit with the condominium corporation, as a rental. This is a
requirement of the Condominium Act. Tenants will not be registered unless all
documentation is completed.

The office staff can also help you book the elevator.

Do I really need to register?

Yes.

The Condominium Act requires that the Corporation maintain a record of all
Owners. The Fire Department also requires a list of all residents, including
tenants, if the unit is rented

Do I really need to provide all that information?

There’s a lot of information being collected in this Registration Form, must I
complete it?

Yes.

The Fire Department not only requires that we keep a list of all residents. They
specifically need a list of residents requiring assistance in an emergency.
Information like children’s ages, emergency contacts, mobility issues, etc. is
collected for safety reasons.

We also request resident’s email address so they may benefit from the many
features of the website. Even if a resident prefers to not access it, they will
benefit from email notifications and bulletins to the community.

All this information is held in confidence and is not distributed.

Okay, I’ve completed the registration forms, now what?

Bring them into the office so you can be set up in the condominium’s website,
www.thelex.ca. The office staff will also provide a quick orientation of the
building and its features.

WEBSITE WWW.THELEX.CA

What is the Website and how is it used?

The www.thelex.ca website is used by the management team to:
• Send email announcements to the community about upcoming events,
such as maintenance activities and meetings.

5 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

• Notify residents when a parcel has been received for them at the front
desk.
• Store documentation & forms in the Media Library
• Track maintenance activities

Residents may use the website to:

• Open a Service Request to report building issues like a problem with a
window or door
• Book an elevator
• Book an amenity, like the Shirley Antliff Party room or the Elizabeth
Beaudin Conference Room, BBQ, etc.
• Put up a Vacancy Date notice,
o This lets the management team know when you’re going to be
away and provides an emergency contact if there’s a problem while
you’re gone
• Grant permission for people to enter your unit, e.g. a housekeeper or a
plumber or a regular guest.
• Residents can also update their own information, e.g. a new phone
number or email address.

…and more! We encourage all residents to familiarise themselves with the

website. If you have any questions, just ask the office. We’re here to help.

How do I arrange access to the website?

The office staff will create your user profile in the database upon registration. To
be able to use the site, all that is needed is an email address. A password will
be assigned to your profile when it’s created and you’ll receive a notice through
email.

ACCESS CONTROL

Fobs, Keys & Remotes

The management office does not maintain custody of keys, fobs or remotes.

New owners should receive the unit door key and any access fobs and garage
door remotes from the previous owner(s), normally through the lawyers.

Tenants should receive their keys, fobs and remotes from their landlord.

Fobs and remotes will be deactivated once the unit is sold/vacated by a tenant.
You will need to register with the office to have them reactivated. Please note:
Fobs and remotes are assigned to specific individuals and are meant for their
use only.

6 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

Replacing Fobs, Keys & Remotes

Replacement fobs & remotes can only be purchased through the office. The old
fobs or remotes will be deactivated.

If an Owner wishes to get additional keys, they can get them duplicated
themselves.

If an Owner wants to re-key their unit door’s lock, they can bring in a locksmith of
their choice. A copy of the key must be left at the front desk for Emergency
Access
Emergency Keys
A copy of the unit door key for every residence is kept at the front desk for
emergency access. If at any time a lock is changed, a copy must be provided to
the front desk.

If an emergency key is not provided, the first responders, e.g. the fire
department, will break down the door. This is an expensive repair, the cost of
which will be charged back to the unit, and will be collectable in the same manner
as common element fees. This cost is entirely avoidable; please ensure that the
front desk has a copy of the unit door key.

ELEVATORS
Is there more than one Moving Elevator?
Elevator #4, the western-most elevator, is the only moving elevator. It has rear
doors that allow access to the moving room area and a higher ceiling to
accommodate taller pieces of furniture.

How do I book an elevator to move in?

Elevator reservations can be made online once you’re registered as a resident.
Contact the office directly if you need to book it before you register. The service
elevator is the only elevator to be used for moving furniture and other large items
as it has protective coverings on its walls.

There is a fee of $50.00, per 4-hour interval, to use the elevator for moving in or
moving out.

Deliveries, meaning one short trip up to take something to a unit, are free. If an
elevator is fully booked on the day of your delivery, contact the management
office. They’ll try to arrange sharing the elevator for that one, short trip. If that is
not possible, you may need to book another delivery date.

What days and times can I book the elevator for?

Elevators are booked through the website, and can be booked Monday through
Saturday in blocks of time from 8:00 am to 5:00 pm.

7 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

The maximum amount of time the elevator can be booked for is four (4) hours.

ELEVATOR BOOKINGS ARE NOT ALLOWED ON SUNDAYS OR STATUTORY

HOLIDAYS

Elevators are booked on a first come, first served basis and there is no
guarantee that the elevator will be available. You may need to reschedule your
move if the elevator is not available on your preferred date.

It is strongly recommended that the elevator is reserved time BEFORE making

arrangements with a moving company, and as soon as possible when you’re
aware of your moving date.

PETS
What about dogs?
Dogs are NOT allowed at the Lexington, with one exception for Service Dogs. This
is stipulated in the Declaration and this restriction has been in place from day one
of the corporation.

Service dogs, such as guide dogs and other dogs trained to detect diabetic
crises, or to assist people with hearing losses etc., are permitted. Emotional
support and therapy dogs are also permitted.

In all cases, the dog owner must register it with the office and provide a letter
from a medical professional, i.e. a doctor, psychiatrist or psychologist as proof
the dog is required for health reasons. The form is available for download from
the website, or can be obtained from the office. All service dogs must wear a
vest and be on a leash at all times when on the property.

Any dog that is not a service dog registered with the management office, will
need to be removed from the building.

Guests may not bring in dogs, even for a visit. Guests with service dogs – with
identifying vest or leash – are the exception.

Cats (2/unit) and birds (2/unit) are allowed.

INSURANCE

Corporation’s Insurance
Condominiums have insurance policies, so I don’t need any insurance myself,
right? WRONG! This is a common assumption and many people have had to
face costly repair bills as a result.

The Corporation’s Insurance policy covers:

8 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

• Repairs to Common Elements after damage

• Repairs to Residential Units – to STANDARD UNIT - after damage
caused by a failure of common element
o Standard Unit is defined in By-law #8.
• Liability

Owners’ Insurance
All owners need to have their units insured for:
• Replacement of contents & personal effects
• Replacement cost of upgrades
• Temporary accommodations if required
• And most importantly, for liability coverage.
If damage is caused by a failure of something within your unit, for example if a
washing machine overflows, the corporation will charge back the insurance
deductible to the unit owner. At the time of writing, the deductible is $25,000.00.

Tenants’ Insurance
Similarly, tenants, those residents renting a unit from an owner, need to have
their own insurance to cover replacement of their own personal effects and to
protect them from liability. The policy should be enough to cover the amount of
the Corporation’s insurance deductible.

If a tenant causes damage, e.g. a kitchen fire, the Owners’ insurance does not,
the insurance provider for the Corporation and the Owner may seek to recover

9 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

costs from a tenant if they caused the damage by any act or omission on their
part. This is called subrogation. Please ensure you have adequate insurance
coverage in place.

Protect yourself! Contact an insurance broker of your choice to arrange for

your insurance policy.

WASTE DISPOSAL & RECYCLING

Where do I get rid of my garbage?

Garbage chutes are located on the east side of the elevators; turn right as you
exit the elevator. The first door on the right is the garbage room door. It is an
unmarked door.

Do not stuff the chute with large items. Pizza boxes are particularly effective in
blocking garbage chutes.

The garbage rooms are locked nightly from 10:00 pm to 8:00 am. This is to allow
residents whose units are immediately adjacent to the garbage room, the ability
to sleep without being disturbed by the sound of garbage crashing its way down
the hollow metal chute.

Please don’t leave your garbage on the hallway floor for someone else to pick
up. (Yes, people really do this.) everyone is responsible for disposing of their
own waste. If you must toss stuff out at 2:00 am, there are trash bins located
across from the recycling bins on the ground floor.

Help save the planet, RECYCLE!

Recycle your cardboard boxes, glass containers, metal cans and plastic bottles.
Take them to the blue bins. There are large signs in the recycling area with
information on how to recycle properly. If you still have questions, please
contact the office and we’ll do our best to help. A Lexington Recycling Guide is
included with this handbook for your reference.

There are 322 other residences that dispose of recyclables and space for 6 large
bins. Please breakdown cardboard boxes so they don’t take up too much space.

The blue bins are for recycling materials only. If bins are contaminated with
household waste or other non-recyclables the corporation has to pay additional
charges for each contaminated bin.

Help keep costs down…DO NOT PUT REGULAR HOUSEHOLD WASTE INTO
THE BLUE BINS.

Plastic bags, bubble wrap, plastic lined shipping envelopes, in short, ANY kind of
plastic film, is not recyclable. These are the most frequent materials
contaminating our recycling bins.

10 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

Bulk/Large Item Disposal

There is an alcove in a hallway behind the moving room where large items, such
as old furniture, may be put out. Building staff will take it to the curb for bulk item
pickup.

This is a small area adjacent to a fire exit; it is not meant to

hold the entire contents of a unit.
In addition, the pickup is not free, so please, if you need to get rid of a large
number of bulk items, make arrangements to take it to a donation centre, or hire
a company to remove it for you.

Please do not leave small appliances, used clothes, dishes, pots and
pans, etc. in the bulk item area.

This is NOT an area for trading. These items will all be put into waste bins. If
you have something that you feel may be re-used, please donate it to Value
Village or other charity.

This space has been left intentionally blank

11 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

Lexington Recycling Guide

12 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

GUESTS & VISITORS

Are guests allowed in the building?

Yes, of course! While guests are most welcome, it is the responsibility of the
residents to ensure that guest abide by the By-laws and rules and regulations.
Residents are held responsible for their guests and must accompany them at all
times while in the recreational facilities.

It should be noted that guests and visitors may be limited, or not allowed, due to
health department restrictions during a pandemic.

Can I ‘buzz’ in my guests, or do I need to meet them in the lobby?

Yes. There is an intercom panel (Enterphone), in the vestibule of the Carlton Street
entrance. Your 3 digit Enterphone code is provided to you when you register. It is also
shown on the Unit Profile. You will need a simple, uncomplicated phone to connect to
the system. The jack for the enterphone is generally located near unit entrance and
kitchen.

If a guest calls from the lobby Enterphone, just answer the call then push or dial “6”
before hanging up. This will unlock the door into the building. It should be noted that
the Enterphone cannot be used with a mobile phone as it requires a ‘land line.’

PARKING
What parking is available for Residents?
Townhouses have parking in their garages and driveways.

Tower residents have underground parking spaces. The entrance to the garage
is on the west side of Church Street, immediately south of Carlton and Church.

The management office does not assign parking. All underground parking spots,
other than visitor parking, are owned by Owners of the Lexington.

Can I rent a parking spot?

Yes, however the Management Office does not assign, manage or keep an
inventory of rental parking spots. If you’re looking to rent a spot in addition to
the one associated with your unit, you may be able to rent from another Owner.

From time to time, an Owner will rent their parking spot out. Look for ads in the
bulletin boards and the classified ads in the website

Residents wishing to park a vehicle in their assigned or rented parking unit must
register their vehicle first and obtain a parking sticker (or decal) and a remote
from the Management Office. Only one (1) remote control is permitted for
each parking space.

13 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

What about Visitor Parking?

Parking is available for guests on the B1 level, between 7:00 a.m. and 12:00
midnight, without requiring a permit. Only guests are allowed to park in the
spaces marked “Visitors”.

Visitor parking is not for Residents, unless specifically assigned by Management.

Overnight guests must register with security to receive a Visitor’s Parking Permit.

Visitor’s Parking Permits are limited to one (1) per suite in a 24-hour period.
Guests are not permitted to use visitor parking if they are not going to be on
premises.

Please keep in mind that there is no guarantee of visitor parking. From time to
time it may be unavailable due to construction or other building maintenance. In
those cases, your guests will need to park off site. There are several public
parking garages nearby, which can be found through a quick internet search.

OTHER THINGS YOU NEED TO KNOW…

Automated Doors
The Lexington has installed “wave to open” touchless controls for the main
entrance on Carlton Street, doors into the moving room, entrances into the B1 &
B2 parking levels and the west breezeway entrance to the “bike room”.

These doors MUST NOT be propped open. Doing so burns out the motor in the
door’s operator. This is an expensive repair.

The interior lobby door in the vestibule opens when a fob is scanned. Please DO
NOT pull on that door to open it.

Bicycles
There are “bike-up” racks for vertical storage of a bike installed in each parking
spot.

The corporation also has places in the garage levels, and a bike storage area on
the east side of the breezeway. These spots are assigned by the concierge
desk.

Elevators
Do not block elevator doors to hold them open. Use the "DOOR OPEN" button
on the elevator panel to hold the door open, when necessary, as other methods
such as placing objects to jam the door open may damage the elevators.

14 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

If left open too long, a buzzer will sound. Please allow the door to close,
otherwise it may not return to service and a technician would need to be called in
to fix the problem.

If you really need to have the elevator door stay open, please book the service
elevator.

No jumping in the elevators. Jumping can trigger the elevators' brakes and jam
the elevators between floors. If this happens, a technician must be called in to
restore it to service.

The cost of emergency service calls due to elevators being out of service due to
blocking a door or jumping in the elevator, will be charged back to the unit and
will be collectable in the same manner as common element fees.

Fan Coil Units – Tower Residents

Each residential unit has two (2) fan coil units. They’re built into the walls and provide
heating and cooling.

With each change of season, it is important to get these machines maintained. This is
particularly important in the warmer seasons. While the system is providing cool air,
condensation drips off the coils, and collects in a pan. These pans all have a drain to
carry the condensation away, however if the drain becomes clogged, the pan will
overflow which causes damage to not only your floor, but in the unit(s) below.

To keep your air fresh, you will need to change out the filters regularly. They are
available from the management office for purchase at a nominal cost, about $5.00,
depending on the type and size. Clogged filters reduce the effectiveness of the fan coil
unit, not to mention the fact that the dust and other particulate in a dirty filter are
recirculated back into your unit.

F.O.G.
F.O.G. = Fats Oils & Grease. Living in a tower means the kitchen in your home, shares
the drain pipe, called a “stack”, with almost 20 other households.

Fats, oils and grease stick to the insides of a pipe and over time, form a kind of lining
which – if left unchecked – can block the drain and causes water to back up into the
sink. This water looks grey, with black specks floating in it. The building cleans the
kitchen stacks regularly to remove the F.O.G. but backups can still occur between
cleanings.

Kitchen drains can also be blocked by a build-up of fat and grease. When this happens,
water does not go down the drain.

In both cases a plumber needs to be brought in to clear the blockage.

• The cost of clearing a blockage in the stack will be covered by the corporation.
• A clogged kitchen drain, where the blockage is NOT in the stack, is unit owners’
responsibility; the cost of clearing the drain is the owner’s. responsibility.

15 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

Help prevent excessive F.O.G. build-up. Pour off any fats left in a pan, e.g.: bacon fat,
grease from a roast, etc., into a heat proof container and let it cool. Dispose of the
cooled grease in the regular garbage.

Leasing of Units
Per the terms of the Condominium Act and the Corporation’s Declaration, an owner of a
unit who wishes to lease their unit, must complete and submit a copy of the lease or
summary of the lease to the Management Office, within 30 days of entering into such
lease. The appropriate forms may be obtained by contacting the Property Manager.

All leases must be entered into for a minimum of 6 months.

It is the Owner’s responsibility and obligation to forward copies of the corporation’s

declaration, by-laws and rules to the tenant upon entering into the lease. These are
available to Owners via download from the Media Library in the website.

Quiet Enjoyment
The Declaration allows for all residents to be entitled to the quiet use and
enjoyment of their unit, in other words, please keep in mind the fact that your
neighbours are in close proximity, especially in the tower. Loud music, shouting
or congregating in hallways and loud TV’s are common complaints.

Remember, a certain amount of noise transmission is to be expected when you

literally have people living around you on all sides.

Sliding Windows
Units in the tower have windows fitted with a sliding panel that lets out stale air.

These panels must be closed during rainy days as water travels through the open frame,
flows down the exterior panels, into units below. This can cause severe damage,
particularly to the floors.

Smoking
Smoking is allowed in residential units.

There is no smoking, or vaping of either tobacco or cannabis, allowed in any part

of common elements or amenity, including the 3rd floor BBQ & Sundeck or the
Rooftop, per the by-laws of the City of Toronto.

If you’re a heavy smoker, we suggest you might consider smoking outside.

Definitely turn on your exhaust fans as they vent to the outside of the building
and will remove the majority of smoke from your unit. Air filters, with a HEPA
filter, will also reduce the odour.

Water
In a vertical community, even a small escape of water, like a bathroom sink overflowing
for a couple of minutes, can cause damage to the bathrooms of units below. Even in
this example of an overflowing bathroom sink, can cause thousands of dollars of
damage.

16 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

Water will find even the smallest cracks, and work its way through walls and penetrate to
units below. Even a small crack in the grout of bathroom tiles, is enough to allow water
to drip down onto the ceiling of your neighbour’s bathroom. P-traps, the bent pipe below
each sink, can also leak.

During summer months, when the humidity levels are high and the building has turned
up the chillers to provide air conditioning, water will collect in the condensation pans of
the fan coils. If that drain is clogged, water will overflow and – you guessed it – go into
the units below. It will also seep out onto your floors.

To avoid this:
• Never leave a tap running unattended
• Check your P-traps from time to time, for any leaks
• Repair any areas of cracked grout

A water alarm, which emits a high-pitched sound when it detects any water, can be
purchased at a nominal cost, from the management office.

If you see any water dripping from a ceiling or running down a wall, call down to the
security desk at 416-977-5868 ASAP.

AMENITIES
Recreational Facilities – 2nd Floor
Amenities, are available on a first-come/first-served basis. The Lexington’s
entire second floor is devoted to Amenities. They are:
• Library (This is run entirely by volunteers from the Lexington Community)
• Squash Courts (2)
• Men’s/Women’s Change Rooms & Saunas
• Swimming Pool & Whirlpool-Spa
• Gymnasium
• Elizabeth Beaudin Conference Room *
• Billiards Room
• Lounge
• Mens’ and Womens’ washrooms
• Shirley Antliff Party Room *
• Laundry Room
o These washers and dryers use a smart card system. Cards can be purchased from
the machine in the Laundry Room

• Indoor Walking/Running Track

• Ping Pong Room (2 tables)

17 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

• Hobby Room
* The party and conference rooms must be booked and paid for in advance.
They are opened as needed for the event; fobs are not required. Bookings are
done through the website www.thelex.ca .

There are other requirements for booking these rooms. Refer to the Terms &
Conditions when booking. Contact the management office for details or
clarification

The Management Office is located on the second floor, just west (left) of the
elevators.

Other Amenities
BBQ & Sundeck
There is a BBQ and Sundeck on the 3rd floor. This is a seasonal facility and is
only open during the warm months. There are 4 BBQ’s as well as several
picnic tables and benches.

BBQ’s must be booked in advance through the website, and you may use only
the BBQ you booked. Each user is responsible for cleaning the grill after they
use it. Please don’t leave your mess for someone else to clean up.
Rooftop Walking Track & Sundeck
The tower roof, which is accessible by stairs, from the east or west end of the
Penthouse floor, features a walking/running path. This is defined by a pattern in
the rooftop pavers. There is patio furniture available for our sun worshippers.

Access to these exterior amenities is seasonal; rooftops are closed during winter.
During the warmer months, generally from May to September or October, they
may be closed if there are high winds or rain.

These facilities are close after sunset.

Access to Amenities may be suspended if an Owner or Tenant does not comply

with the rules and policies of the Lexington.

GOING ON A TRIP?

Vacancy Dates
While a resident is away from their suite for an extended period of time, it is strongly
recommended that the Management Office be notified of the days you will be away and
provided with emergency contact information.

Residents can add Vacancy dates to their unit profile on the website themselves, or by
sending an email to the office.

18 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

Other Tips:
Turn off Your Water
If you’re going to be absent for any extended period of time, it is a good idea to ensure
that ALL THE TAPS in your unit are OFF. Also, TURN OFF THE WATER SHUT-OFF
VALVES to your WASHING MACHINE. Check all your taps to ensure that they are not
leaking.

If you do not know how to do this, please contact management for assistance.

Dishwasher
Pour a pitcher of water inside the dishwasher and close the door. This will keep the seal
moist, which will avoid cracking.

Electrical Appliances
Unplug all appliances such as your televisions, VCR’s, clocks, radios, coffee makers,
microwaves etc. This will not only save energy, but will also reduce damages that may
occur due to power surges.

Fridge/Freezer
Set the temperature a little higher as the door will not be opened frequently.

Periodic Visits
Consider having someone check your unit from time to time while you’re away.

FIRE SAFETY
Persons Requiring Assistance
Advise the Management Office if anyone needs assistance during an emergency. This
can be due to mobility concerns, (e.g. wheelchair or walker required), vision problems,
cognitive issues, etc. Just anyone that might need someone to help them get out of the
building if that is necessary.

Even if the situation is temporary, let the office know. One example would be someone
that has had a hip replacement. They would need assistance in the event of an
emergency, until they heal.

Inspections
The building conducts monthly and annual tests of the fire safety system. The dates for
these are posted in advance. Monthly tests are normally done on the second Tuesday
of each month.

Annual Inspections are generally scheduled for May. During these inspections, every
unit is entered so that smoke and heat detectors, and the loudspeakers, which are
located close to the unit door, can be inspected and tested. These tests take under a
minute in each unit.

19 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

The Corporation has right of entry to conduct this very important annual inspection and
testing.

Smoke detectors – which are “stand alone” devices not connected to the fire panel - are
owner’s responsibility to replace. If a smoke detector needs replacement, the fire safety
services provider will replace it at the time of inspection and an invoice will be sent to the
owner.

Smoke from Burnt Toast or a Hot Pan

Anyone can accidentally burn toast, over-cook a roast, or create a lot of smoke using a
hot pan. This can set off the unit’s smoke detector.

Smoke detectors are in the unit to sound an alarm for residents of that unit. They are
not connected to the fire panel because, as noted above, smoke from a minor kitchen
issue can set it off. If your smoke detector has been tripped because of a minor cooking
mishap, DO NOT OPEN THE DOOR into the hallways to clear it from your unit. Doing
this will set off the smoke alarms, which ARE connected to the panel, and the fire
department will be dispatched.

There is a significant charge from the city for nuisance fire alarms. If you trip the smoke
alarm, and a fire truck is unnecessarily dispatched, the cost of this penalty will be
charged back to your unit. The determination as to whether the call is valid or a
nuisance call, is made by the Fire Department.

Fire Hazards & Fire Prevention

Fire prevention is the best way to protect a building and its occupants against fire. In order
to reduce the risk of fire in the building, occupants are advised to:

• Keep hallways, corridors, stairwells free of obstructions, e.g. shoes/boots, floor mats,
strollers.

• Ensure all stairwell doors remain closed at all times. Doors are not to be propped
open.

• This seems obvious, but: DO NOT put burning materials such as cigarettes and
ashes into garbage containers or garbage chutes.

• Do not dispose of flammable liquids or aerosol cans in garbage chutes. This is also
common sense.

• Never force cartons, coat hangers or bundles of papers into the chute because it
may block the chute. Again, this seems so obvious, but experience indicates that
some people need to be told.

• Keep a fire extinguisher within easy reach.

• Avoid unsafe cooking practices, e.g:

o deep fat frying,
o using too high a heat
o leaving a stove unattended
o loosely hanging sleeves.

20 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

Note: If grease or oil catches fire in your kitchen, it can be easily extinguished by putting
a lid on the pot to smother the flames.

• Turn off and unplug appliances not in use such as toasters, kettles, irons, etc.

• Avoid placing combustible materials in direct contact with electrical outlets.

• Do not use unsafe electrical appliances, frayed extension cords, over-loaded outlets
or lamp wire for permanent wiring.

• Avoid using extension cords wherever possible.

• Keep storage areas clean and free of rubbish.

• Keep doors to storage rooms closed at all times.

• Do not block fire protection equipment or exit doors.

• Avoid careless smoking. Use deep ashtrays and never smoke in bed.

• Eliminate sources of ignition where flammable vapours are present or may be

present. Keep containers of flammable and combustible liquids closed when not in
use.

• Clean lint traps in laundry equipment, i.e., dryers and dryer vent covers, to prevent
excessive accumulation of lint. Clean the clothes dryer and exhaust vents regularly.

• Keep greasy or oily rags subject to spontaneous heating, in proper safety containers
or remove from the premises.

• Report unsafe conditions to the manager of the property by:

o phone at 416-977-0729
o opening a service request through the website www.thelex.ca
o by email to pm@thelex.ca, am@thelex.ca or admin@thelex.ca

Upon Discovery of Fire

1. LEAVE THE FIRE AREA. If the fire is in your unit, take your suite key with you.

2. CLOSE ALL DOORS BEHIND YOU. This will prevent smoke from going through the
rest of the building. Smoke can be very toxic, and is a main cause of death in fires.

3. Pull fire alarm pull station to alert occupants of the building.

4. Use exit stairwells to leave the building, if it is safe to do so.

5. Do not use the elevators.

6. When in a safe location, telephone the Toronto Fire Department, Dial 911. Never
assume that this has been done.

21 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

7. Know and give correct address and location of fire in the building and your name.

8. Do not return to your residence until it is declared safe to do so by a fire official.

If you hear a Fire Alarm Signal:

1. Remain calm. Keep your door closed.

2. Wait for instructions from security and/or the fire department.

3. If it is necessary to evacuate: Before opening your door, feel the door and door
knob for heat.

a. If the door or the door knob feels warm, do not open, remain in your suite.
There could be fire outside the door.

b. If it is not hot, brace yourself against door and open slightly. If you feel air
pressure or a hot draft, close door quickly.

4. If it is safe to evacuate, take your suite key, lock the door behind you and
proceed to the nearest exit stairwell.

5. Do not use elevators.

6. Leave the building using an exit stairwell.

7. If you encounter smoke in stairwell, use alternate exit or if all stairwells are
affected, it may be safer to stay in your suite.

8. Do not return until it is declared safe to do so by a fire official.

If your can’t leave your suite, or have returned to it because of fire, or heavy
smoke:
1. Remain in your unit. Close the door and all windows.

2. Dial 911 and tell the Fire Department where you are. Do not assume this has been done.

3. Unlock door for possible entry of firefighter, but leave it closed.

4. Seal cracks where smoke can get in using wet towels or sheets to cover the cracks. A
roll of wide masking tape is useful for this.

5. Listen for instructions or information given by authorized personnel.

6. Crouch low to the floor if smoke enters the suite.

7. Move to the balcony (if applicable) or most protected room and partially open the window
for air. Close the window if smoke comes in.

8. Wait to be rescued. Remain calm. Do not panic or jump.

9. Wait for the arrival of firefighters to your floor.

22 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

10. Do as instructed by firefighters.

11. Do not return until it is declared safe to do so by a fire official.

In general, residents are advised to:

1. Recognize the early visible signs of fire.

2. At the first sign of smoke, obnoxious or strange odors, call the Fire Department
immediately at 911. Never assume that someone else has called.

3. Know the correct building address. Keep it next to your telephone(s). In an emergency
you or a guest may forget.

4. Know where the fire alarm pull stations and fire exits are located.

5. Alert neighbours in the building by activating the fire alarm.

6. Plan and rehearse your evacuation route out of the building in advance. Determine
alternate escape routes. Meet at the designated assembly point which is across the
street from the lobby.

7. Know the location of safety equipment and where to go because it will help you remain
calm in case of a fire.

8. Be aware that smoke is the first sign of fire. Do not become alarmed at the first sign of
smoke. Since smoke is warmer than air, it will rise and accumulate at the ceiling and
then make its way down toward the floor. As the smoke rises, breathable air will be
closer to the floor. Stay close to the floor as you exit to avoid the smoke.

9. Stay away from elevators. Most elevators are programmed by heat sensors and using
an elevator to escape could take you directly to the fire floor. At the Lexington, this is the
Ground Floor. Elevators are not considered an exit. In addition, elevator shafts will act
like a “chimney” exposing passengers to heat and smoke from the fire even if the
elevator does not stop at the fire floor.

10. Remember: stay low to the floor and take the stairs down and out.

11. If building residents have a mobility impairment, which may prevent them from using the
stairs to evacuate the building, they must ensure that they are listed with the
management office.

FIRE EXTINGUISHMENT, CONTROL OR CONFINEMENT

Extinguishing a fire is primarily the responsibility of the Fire Department. The production
of toxic fumes in buildings makes fire fighting potentially dangerous, particularly if a large
amount of smoke is being generated.

Occupants should not attempt to fight a fire using fire fighting equipment, e.g. fire hoses,
unless:
• they are experienced and properly trained in its use

23 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

• the fire is manageable and their effort will not endanger the safety of themselves
or other persons.

Only after sounding the fire alarm and notifying the Fire Department, should
someone attempt to extinguish a small fire provided you are experienced and familiar
with a portable fire extinguisher operation.

In the event a small fire cannot be extinguished with the use of a portable fire
extinguisher or the smoke presents a hazard to the operation, then close the door to the
area to confine and contain the fire, and leave the fire area.

24 of 26 Pages
Metropolitan Toronto Condominium Corporation No. 565
Residents’ Handbook – March 2022

MY NOTES:
Use this area to make your own notes

25 of 26 Pages