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This manual was drawn up to provide you with all necessary information about the
installation, the use and maintenance of your system.
All details are up-to-date to the manual printing date. Travelvision BV cannot be held
liable whatsoever for any errors that were made whilst compiling this manual.
Travelvision BV reserves the right to introduce any modification deemed necessary
due to development of the products and also reserves the right, without prior notice,
to make amendments in this installation and user manual, as well as in the products,
as described therein.
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You can clean the dome by use of a soft damp cloth with a soap solution. The dome
is IP 55 and not suitable to be cleaned by means of a powerful waterjet/deck
washing hose.
If the dome is required to be tilted for the purpose of the distance between the water
line and the highest fixed part of the ship (such as for low-profile coasters), then
please consult your dealer/installer concerning wiring, supply voltage and other
measures.
For further information you are kindly requested to contact the dealer where you
bought the system, or directly contact:
Travelvision BV
Ir Lelystraat 10
4251 LS Werkendam
Web: www.travel-vision.com
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Table of contents
USER MANUAL
INSTALLERS MANUAL
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1.1 Travel Vision Q7 (Duo) package
Before removing the packaging, we kindly request you to carry out the following
checks:
• The cardboard box should not be deformed or have severe indications of
damage, such as tears in the cardboard or dents due to bumping.
• The Travelvision tape which the package is sealed with should be intact.
Please note! The Travel Vision Q7 (Duo) has an LNB that was very accurately
set. While unpacking, please make sure that you do not twist the LNB or
change its position!
Note: The bag with the parts was packed together with the MCM unit.
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2. Installation instructions
Table 1, Elevation of the dish versus geographical position for Astra 1 (19,2)
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Determining the position to install the control unit
While choosing the position of the control unit, instructions below are to be followed:
When the location for the installation of the satellite dome has been determined, you
can install the satellite.
To ensure a hassle-free installation, we advise you to proceed as follows:
• Check if the base plate, on which the base of the satellite dome is to be
installed, is flat and vibration-free and can handle a minimum weight of 22 kg.
• Before drilling the mounting holes, check if the available space is sufficient
with regard to the measurements of the satellite dome.
• When the ship is in a stable condition, the surface (base) should be parallel to
the water surface.
• When securing the chassis of the external unit, you should observe the drill
schedule below, taking into account the point where the cables come out of
the satellite dome, as well as the maximum space required by the dome:
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In case the Travel Vision Q7 (Duo) cannot be mounted from the underside with the
included M8 bolts and lock rings, it is possible to fix the actuation from the inner side.
Using sufficiently long M8 Inox bolts, you can secure the system from the inner side.
When using this installation method, you should ensure that the galvanic isolation,
made possible by the synthetic feet, remains intact.
Turn the mounting hole of the base directly above the mounting holes and place the
bolts.
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Installation of the control unit (MCM unit)
After the location for the installation has been determined, the control unit can be
installed. The MCM unit can be built in, or attached to the included mounting bracket.
In case of built in installation, the MCM unit can be secured ‘firmly’.
Should the unit not fit firmly, then use the 4 mounting holes at the corner points of the
front panel for screw mounting.
The Travel Vision Q7 (Duo) must be connected to 24 Volt DC, in which case the
current consumption is approximately 3 Amperes.
The (brief) inrush current is significantly higher and also dependent on the power
supply used and the power cord installed.
Use a galvanically isolated power source.
You must connect the ‘+’ of the power supply to the plug terminal stating 24V DC and
the ‘–‘ of the power supply to the plug terminal stating 0V.
The 5-pole plug is meant for connecting the MCM unit.
Note:
The system can be switched ‘on’ and ‘off’ by use of a switch that interrupts the supply
voltage or not. Using this method of switching ‘off’, the system will not be ‘fixed’ to
the satellite by definition.
Recommendation:
It is recommended that the supply voltage of the system is always switched on. If the
system is switched on, the temperature of the electronics and the climate inside the
dome is less prone to variation, which is beneficial for the lifespan. Switching off can
be done by use of the Standby button.
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• Remove the lock rings of the cable ducts and insert the cables.
• Cable ducts that are not used should be sealed using the included sealing
caps. If unused cable ducts are not sealed, water may penetrate the satellite
dome, as a result of which the mechanical construction and the electronical
circuits could be severely damaged.
• Connect the electric cables to the relevant 2-pole and 5-pole plugs and attach
the coax F-Connectors. No chemical substances or oxidation repellents may
be used for the coax F-connectors as the quality of the radio frequency signal
could be affected by it.
• Check if the satellite-unit can move freely without any friction points.
• After the installation is completed, the satellite base should be covered using
the dome.
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The Travel Vision Q7 Duo is suitable for connection to 3 receivers as a standard,
with unlimited reception of channels on Astra 1 (19’2) and Astra 3 (23’5) at the same
time. A possible 4th receiver can be connected, however limited to only the reception
of Astra 1 (19’2).
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2.4 Electrical connection control panel (MCM unit)
1. 5-pole connector
2. 2-pole connector is not being used
3. RS 232 NMEA input and output
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2.5 Assembling and disassembling of the dome
PLEASE NOTE! Special attention should be paid to this taking place under dry
weather conditions.
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3.1 Function control panel MCM unit
1 Monitoring; Being able to see the status of the satellite dish on the display. In
this case multiple reporting codes may be displayed
(see view Error Codes and Status).
2 Control: Giving instructions to the satellite dish at a distance
for example choice of satellite, Standby function etc.
3 Maintenance: Replacing/updating software.
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3.2 Use of the MCM unit
Switching on
The Travel Vision Q7 (Duo) is designed in such a way that the commissioning,
presuming that the installation of the system was carried out correctly, is rather
straightforward.
This indication will disappear after a few seconds and subsequently the system will
start specifying the status.
This notification implies that the start-up phase is in progress (system is searching for
points of reference). This may take approximately 1 minute.
After this start-up phase, the system will start searching for the configured satellite.
After some time the Travel Vision Q7 (Duo) will be locked to the satellite and your TV
set will show the image on the receiver.
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3.3 View Status MCM unit
Error Codes:
E : Limit not found
E : No signal.
E : Communication failure.
E : Firmware not found.
E : Failure during update
E : USB disk not found
E : No Tuner.
E : No Tuner set
E : Not possible DiSEqC active
E : Satellite not found
E : LNB low voltage
E : 22 kHz missing
E : Low Voltage
E : No signal.
The system does not measure signal of the LNB. In that case the LNB may be
defective or one of the coax cables within the system causes poor connection.
E : Communication failure.
There is no communication between the MCM unit and the dome. Check the
wiring between the MCM unit and the dome.
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E : Firmware not found
No software was installed in the system. Reset the system.
Install software using a USB stick.
E : No Tuner.
The tuner print is not noticed by the motor print, contact your dealer.
E : No Tuner set
No tuner settings can be recognised, repeat the software update procedure or
check the cable and connections of the control unit.
E : 22 kHz missing
No 22 kHz is received in the LNB, please contact your dealer.
E : Low Voltage
The system’s voltage is too low, check the power supply and contact your
dealer.
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4.1 Menu structure
Different settings are possible in the menu of the Travel Vision Q7 (DUO).
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4.2 Menu settings
4.3.1 Choice of Satellite together with Travel Vision Q7 Duo (please note: ONLY
Duo)!
Press the up and down keys for scrolling through the satellite favourites list.
Press the enter key to select satellite.
NOTE! The satellites can be selected for the favourites list through the installer’s
menu.
Standard setting:
Satellite Position DiSEqC (is not supported by the Travel Vision Q7 Duo)
Astra 1&3 19,2 E and 23,5 E
Astra 3 23,5 E
Astra 2 28,2 E
Hotbird 13 E
Possible satellites that can be set via the favourites list in the installer’s menu:
The Duo LNB is set for optimal reception of Astra 1 & 3 as a standard, therefore
reception and reception area of the other satellites can be lower!
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4.3.2 Choice of Satellite together with Travel Vision Q7.
Press the up and down keys for scrolling through the satellite favourites list.
Press the enter key to select satellite.
NOTE! The satellites can be selected for the favourites list through the installer’s
menu.
Standard setting:
Possible satellites that can be set via the favourites list in the installer’s menu:
The LNB is factory set as a standard for optimal reception below mentioned
satellites, indicated in red. The reception and reception area of other satellites
may therefore be lower!
4.4 Standby
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4.5 Menu Installation
Press the enter key and escape key for 5 seconds to go to the selection menu
Firmware update Setting for updating your Travel Vision satellite with
new software
(press the enter key for selection)
Place the USB-stick with the latest software version
Press the Enter key, the system will read the
software.
Do not remove the USB stick until the satellite has
completely started up again! (If this is done too
early, the satellite will give the error message: USB
disk not found and you must once again install the
software!)
Satellite in Fav List Setting satellites for favourites list with choice of
DiSEqC settings.
(Press the up and down keys for scrolling through
the selection list. Press the enter key to select).
After choosing ‘yes’ you can opt to set the DiSEqC
settings (is not supported by the Travel Vision
Q7 Duo)
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4.6 Firmware Update
After downloading the software to your PC you are required to copy/paste the files to
a USB disk. Besides, you cannot open the files from a PC!
Once the files are on the USB disk, you will notice 4 bin files.
These bin files are subdivided into 4 groups for the update of different parts:
For a firmware update you first go to the installation menu in the Travel Vision using
the MCM control panel.
Press the control panel, enter and escape at the same time for 5 seconds.
The first option you see, is the installation menu: Firmware update.
Installation:
Firmware update
Insert the USB disk in the USB slot on the MCM control panel.
Press the Enter key.
The system will now search for the software on the USB disk and you will receive the
following notification in the display:
Checking USB:
Once the software has been found, the following notification will be shown:
Found:
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The updating of the software is about to start.
First the outdoor motor print will be provided with new software.
Updating Outdoor:
[ XXXXX-------- ]
After completion of the 1st update the following notification will be shown in the
display:
Updated:
Updaten Tuner:
[ XXXXX-------- ]
After completion of this 2nd update the same notification will be shown in the display:
Updated:
Updating settings:
[ XXXXX-------- ]
After completion of this 3rd update the same notification will be shown in the display:
Updated:
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Finally the MCM control panel will be provided with new software.
Updating indoor:
[ XXXXX-------- ]
After completion of this 4th update the same notification will be shown in the display:
Updated:
After this 4th update notification the entire Travel Vision system is provided with new
Firmware and the system will start up once again.
Please note!! Do not remove the USB disk until the system has completely
started up again.
Should you remove the USB disk too early, you may receive the notification
“USB disk not found”. In that case, possibly you will need to carry out the
software update again.
NOTE. During updating the Travel Vision system may start turning spontaneously.
This is a common process.
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5. Technical details
Dish diameter : 65 cm
Diameter dome : 78 cm
Height dome : 86 cm
Weight : 22 kg
Dispatch volume and weight : lxwxh=80x80x91 cm, Gross weight approx.
30 kg
Cabling
MCM cable : 4x0.32 mm2 shielded
Supply cable : 2x1 mm2 (minimal)
Coax cable : 75 Ohm (H125)
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6. IP 55 protection certificate
Travelvision BV,
C.I. Visser
Product Manager
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7. Warranty conditions
1. The warranty exclusively applies if the Travel Vision system was installed by any installation
company (hereafter in these terms referred to as “dealer”), certified or qualified by Travelvision
B.V.
2. Due to stringent quality control and high requirements for the dealers, Travelvision B.V.
guarantees the delivery of a properly functioning Travel Vision system.
3. Should, in case of normal use of the Travel Vision system, any defect occur with 24 months
after installation, as a result of a manufacturing defect and/or material defect, then this defect
will be resolved under the below mentioned warranty conditions.
4. The warranty registration must be submitted promptly, yet 1 month after installation of the Travel
Vision system at the latest to Travelvision B.V., by the dealer. As proof of this registration, for
both Travelvision B.V. and the owner of the Travel Vision system, the dealer is required to fill in,
sign and send the included warranty certificate.
5. The warranty is non-transferable.
6. Travelvision B.V. has a help-desk, which the dealer can call on for free advice with regard to
installation, disassembly and repair of the Travel Vision system.
7. The owner of the Travel Vision system should, at first observation of a defect, notify the dealer
promptly and enable him to identify this defect.
8. If, in the dealer’s view, a defect can be resolved on site, then the dealer is authorised to carry
out the repair on site. In case this appears to be impossible, the dealer will, under no obligation
install a replacement system, disassemble the Travel Vision system and take it for repair at its
branch or, after consultation with the help-desk send the system to Travelvision B.V.
respectively, to have repair carried out there.
9. Travelvision B.V. reserves the right to use the services of third parties or refer to them
respectively, in the event of warranty processing or offering advice.
10. Only when all warranty obligations have been fulfilled, can the warranty be claimed. The liability
of Travelvision B.V. is hereby limited to compensation of, or bearing the costs respectively, of
repair or replacement respectively, of the (entire) Travel Vision system or the defective part, at
the sole discretion and judgment of Travelvision B.V.
11. Travelvision B.V. reserves the right to determine at its sole discretion whether the defect is a
result of improper use and/or incorrect installation of the Travel Vision system, in which case(s)
applicable, the right to claim under warranty will become invalid and will, as such, be denied.
12. Travelvision B.V. is not responsible for the suitability of the Travel Vision system, other than for
the purpose that Travelvision B.V. has committed to in the Installation and user manual.
Travelvision B.V. will therefore accept no liability whatsoever for damage as a result thereof.
13. Travelvision B.V. is not responsible for any defect on the Travel Vision system and/or its
functionality, if this is the consequence of an external calamity or because of the improper or
incomplete functioning of products and/or services of third parties, or their inaccessibility.
Travelvision B.V. will therefore accept no liability whatsoever, for any damage as a result thereof.
information: www.travel-vision.com
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INSTALLER’S MANUAL
Table of contents
Travelvision BV
Ir Lelystraat 10
4251 LS Werkendam
Web: www.travel-vision.com
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1. Installer’s menu MCM unit
Press the enter key and escape key for 5 seconds to go to menu selection.
Firmware update:
Tracking settings:
Type system:
The settings are correct as a standard, Modification only in consultation with
Travelvision BV.
Select the Travelvision type for the proper functioning of the electronics. You
can choose from:
1. Travelvision Q7
2. Travelvision Q7 Duo
(Press the up and down keys for scrolling through the selection list. Press the
Enter key for selection.)
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2. Choice of Satellite together with Travel Vision Q7 Duo
Select the satellites from the satellites list to go to the favourites list. The favourites
list is a shortlist for the user.
The Duo LNB is set for optimal reception of Astra 1 & 3 as a standard, therefore
reception and reception area of the other satellites can be lower. Twisting the
Duo LNB results in poorer quality for simultaneous reception of Astra 1 & 3.
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2.1 Choice of Satellite together with Travel Vision Q7
Select the satellites from the satellites list to go to the favourites list. The favourites
list is a shortlist for the user.
The LNB is on regular cross-polarisation for viewing the red marked satellites in an
average inland navigation area:
With all other satellites it is likely that the LNB-skew should be turned to a different
regular position, corresponding to the inland navigation area and the user’s satellite
preferences.
A rule of thumb is that an LNB may deviate up to a maximum of 10 degrees in cross-
polarisation. Thus, it may so happen that the system is set to 1 satellite and the user
cannot receive a different satellite as the LNB is not adequately set for this.
If the inland navigation area deviates from average (Rotterdam-Basel), and a user
should more often be on the Donau, it may be better to adjust the LNB to this inland
navigation area.
When in doubt, go to www.dishpointer.com for help or contact the Travelvision BV
helpdesk.
Note: Communicate properly with the user about the pros and cons.
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3. End switch in satellite
It is important that the setting of the end switch is not changed during the
installation.
Should this occur anyway and you cannot remember the initial position, you should
set the switch in the original position.
Turn the satellite until the switch is at the end-position in such a way that the cable
harness is no longer twisted.
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Travelvision BV
Ir Lelystraat 10
4251 LS Werkendam
Web: www.travel-vision.com
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