Professional Documents
Culture Documents
I. OBJECTIVES
At the end of this lesson, 85% of the students should be able to do the following:
a. identify the parts of a business letter;
b. display appreciation of the topic by showing active participation in the class; and
c. arrange the parts of a business letter
III. PROCEDURE
A. Activity: Puzzle ME!
The teacher groups the students into three groups by letting them count from numbers
one to three. A link will be sent to each group and the students are task to solve the jigsaw
puzzle and guess its corresponding word/s. After guessing the word, a representative of each
group will write their answers on the board.
B. Analysis
The teacher asks the following questions:
1. How do you find the activity?
2. What are the hidden words formed?
3. Try to combine these words; what could be something formed from them?
4. What could be the connection between the activity and the topic for today?
C. Abstraction
The teacher discusses the following:
What is a Letter?
-a letter is a written message that can be handwritten or printed on paper. It is
usually sent to the recipient via mail or post in an envelope, although this is not a
requirement as such. Any such message that is transferred via post is a letter, a written
conversation between two parties.
Business Letter
- a letter which is used by organizations to communicate in a professional way
with customers, other companies, clients, shareholders, investors, etc. Business letter
uses formal language and a specific format. Companies use it to convey important
information and messages.
Parts of a Business Letter
a. The Heading
-The heading contains the sender’s return address, phone number,
fax number, or e-mail address. It is not necessary to type a return address
if you are using stationery with the return address already imprinted.
b. Date
-Simply put, the date is the day the letter is sent. The most
commonly used date format is: (Month/Day/Year - Ex: August 6, 2018).
Do not abbreviate the month and always include all four digits of the year.
d. The Salutation
-The salutation (or greeting) in a business letter is always formal.
-Use “Dear” when the recipient’s name or title is known. Examples
include “Dear Mr. Doe” or “Dear Sales Director.”
- When the name or title is unknown, use “To Whom It May
Concern.” Always punctuate the salutation of a business letter with a colon
(:) instead of a comma.
e. Body
-the longest part of a letter (the meat of the letter) and is usually
divided into three subcategories:
Introduction (states the purpose of the letter);
Main Content (conveys all necessary detailed information and has no set
length requirements); and
Summary (summarizes the information provided, restates the letter intent
and offers either instructions or an inquiry regarding follow-up
correspondence)
f. The Complimentary Close
-complimentary close is a word or short phrase that basically
means “goodbye.”
-“Sincerely” is the most common closing remark. Others
include “cordially,” “best wishes,” and “best regards.”
-complimentary close can vary in degrees of formality and is dependent
upon the relationship between the sender and recipient.
COMPLIMENTARY
CLOSE
SIGNATURE
D. Application
The teacher asks at least seven students to identify what parts of a business letter are
the following and arrange them on the board.
Whenever our flight crews fly into the Seattle area, they overwhelmingly prefer staying at
the Overwatch Villa, but there is often no vacancy. If the Overwatch Villa were to
permanently reserve a block of rooms for our crew members, we'd be happy to promote the
Overwatch Villa in our in-flight magazine at a significant discount.
Miranda Lawson
Miranda Lawson
Director of Marketing, Mass Airlines
To demonstrate what a Mass Airlines and Overwatch Villa partnership could look like, I've
enclosed three sample ads created by our graphic design team. These samples should
prove that we're eager to highlight the Overwatch Villa for the millions of passengers we
serve each year. If you'd like to discuss this in further detail, I can be reached at 575-555-
9255, or at mlawson@massairlines.com. I look forward to hearing from you.
Sincerely,
Hope you're doing well. I'm Miranda Lawson, Director of Marketing at Mass Airlines, and I
wanted to share some marketing ideas with you that could benefit both of our companies.
E. Evaluation
A. Direction: Identify the parts of a business letter. Pick your answer inside the box and write
it on the blank before the number. (STRICTLY NO ERASURES)
12. ___(_________)___
I look forward to speaking with you soon.
________________
14.____(_________)____
James Smith
XYZ Corporation
Big Town, USA 12346
__________________
Dear Mr. James:
15.___(__________)____
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
16.___(__________)____
__________________
17.__(__________)__
_______________
_______________
_______________
V. Assignment
Direction: Do some research on the three formats of writing a business letter as well as
its guidelines. Write your assignment on one whole piece of yellow paper.