What is the Company Business?

Hospital Management at University of Colorado Health Care system, Colorado Springs

Current Concerns
Decision making has been a real concern as of late.
Its has been hard to track inventories of supplies, even basic ones.
Financial data are flawed which has led to bad decision making
When patients ask for the copy of their records, employees have to scramble at different location
to fetch the records.
Due to broken accounting system, it has led to generating financial statements full of errors.

What system you would implement?

1. Enterprise Resource Planning (ERP): Because of the increased accessibility to real-time
data provided by an ERP system, managers are able to make decisions that are both faster and
more informed. Customer satisfaction increases as a result of the ease with which ERP makes it
possible to keep track of medical supply levels and ensure that patients always have what they
require. According to the Health Care Management Review, positive patient experiences are
associated with increased profitability.

Which modules of the system you would implement?

Finance: Financial management requires financial data from all departments to make decisions.
Managers need integrated ERP systems to create accurate budgets, allocate costs, and manage
payments.

Inventory management: An integrated ERP system tracks inventory and resource consumption
across departments. This increased visibility aids managers in reducing resource waste.

Accounting: An ERP system with accounting modules, such as an integrated general ledger,
allows you to catch errors sooner and close financial statements faster.

Electronic Health Record (EHR): ERP software that integrates with your EHR improves
supply chain management and predicts patient and provider needs.
Use the five-steps of the systems development life cycle (SDLC) to show the design process.
Define Deliverables on each step.
1) System Definition: Better business intelligence can help make better decisions. ERP can
assess a hospital's operational performance. It includes budgeting, requisitions, and patient
visitation data. Also, doctors consider ERP a valuable tool to ensure that the right patient gets the
right care.
2) Requirement Analysis: Determine the scope and level of ERP integration into Hospital
Management. We will conduct users interviews and evaluate existing system and make note of
the tools and features needed.
3) Component Design: Work with Hospital Management board and System Engineers to
optimize ERP System design. It will include hardware and software specifications, database
design and more.
4) Implementation: Deploy the ERP System to a staging environment where it can be used
without interfering with daily Hospital operations. We will conduct testing of the new system
and then integrate into the production environment. After that we will Collect feedback through
surgery and emails, make necessary changes and then implement into production environment.
5) System Maintenance: Conduct split testing with multiple users (schedulers, nurses, billing
departments and others): collect feedback. Make sure design scale fits the need of the hospital.
Make changes based on feedback and system performance and implement continuous
monitoring.
The General overview of the SDLC process