1.

Quality improvement is reactive approach

True
False

False

2.Continuous quality improvement (CQI) is based on which cycle

FMEA
PDSA ok
Fishbone

3.Risk is the chance or probability that a person will be harmed or experience

an adverse health effect if not exposed to a hazard
True
False ok

4.Risk management is a formal process to

Identify hazards
Analyzing risks associated with those hazards
Actions not required to eliminate the hazards
All of the above
Both A & B ok

5.Patient medical records are secondary source of information

True
False ok

6.Utilization review is a critical evaluation of healthcare services provided to

the patients, especially for the purpose of unlimited costs and monitoring
quality of care
False ok
True

.The credentialing process assures that

 Correct person ok
Correct knowledge
Correct position
All of the above

8.In STEEEP, one "E" stands for equity, which means treat all the patients
equally, irrespective of their financial status
True ok
False

Patient centered care is "Providing care that is respectful of, and responsive to,
care provider preferences, needs and values, and ensuring that patient values
guide all clinical decisions.”
True ok
False

Patient centered care is "Providing care that is respectful of, and

responsive to, care provider preferences, needs and values, and
ensuring that patient values guide all clinical decisions.

Risk management focuses on boosting monetary loss by eliminating negative

outcomes
True
False ok