Fidel Alejandro Morales Sánchez

Computer Systems Engineer

Im System Engineer with 4 years of experience in
Software configuration and testing, 1 year 4 months of
experience on ticket and incident management. 2 years
of experience on Unix/Linux and Windows servers
backups and Decommissions.

ACADEMIC

Universidad de Guadalajara
Master’s in Information Technology. | 2008 - 2010 CONTACT
2020202020Actualidad +33 189 358 39
Tec.NM campus Colima
Computer Systems Engineering.| 2002 - 2007 fidel.moraless@hotmail.com
Harmon hall Guadalajara, jalisco, Mexico
English Toefl, Guadalajara, Jalisco | 2008
https://www.linkedin.com/in/fidelmoraless
WORK EXPERIENCE

SOFTTEK, Jalisco | 2016 - 2023 LENGUAJES

Incident Manager | HP
oct. 2021 –mar. 2023
In charge of dealing with all incidents and configuration Spanish: Native
requirements that arise from the UAT (User aceptance testing) English: Intermediate-advance
environment to the production environment.
IT support engineer | DXC French: Basic
mar. 2019 - sept. 2021
Provide server backup support. Decommission physical and
virtual servers from HPI, HPE, DXC and Microfocus.
Configuration Services Software Engineer | HP
mar. 2016 - sept. 2019
SKILLS
Develop, Test and deploy Custom Images.
 Testing ISTQB
Kelly Services, Jalisco | 2015 - 2016
 Windows, Linux and Unix
Test Analyser| IBM
Feb. 2016 - mar. 2016  Java (fresher)
Testing of Hardware and Software on IBM with Power
 MySQL
Systems Team. Manual Tests, Automatic Tests, Updating and
installation of flashing code levels on systems.  Visual Studio
VPG Validation Engineer| Intel
Ene. 2015 - Dic. 2016  Microsoft Office
Test graphics driver with the operating systems, regression tests, follow
up to defects found, defect live cycle.
CRMSA S.A de C.V. | 2011 - 2015
Industrial and enviromental safety| PEMEX
2012 - mar. 2015 Safety, Occupational Health and Environmental SOFT SKILLS
Protection. Knowledge of SSPA..
Technicial Assistan | PEMEX
2011 – 2012 Supporting work control, physical progress survey  Initiative
and estimates.
 Creativity
CERTIFICATIONS  Problem solving
Certified Tester,ISTQB Foundation Level | 2023  Adaptability
Certified ITester
ASTQB - ISTQB in the U.S. - Official PageASTQB - ISTQB in the U.S. - Official  Comunication.
PageExpedición: ene. 2023Expedición: ene. 2023ID de la credencial 23-CTFL-00089-
USA  Analysis
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