milagrosa.francis@gmail.com Francis Ramiro M.

Milagrosa
(918) 255-9269
Software Quality Assurance Tester
0864 Mars St. Prog.20-21 Molino1
Bacoor, Cavite

PROFILE WORK EXPERIENCE

 A Software Quality Assurance Tester with over 2 years 77 Global Services Inc. – Deployed in Mynt
of work experience and extensive hands-on experience (March 2021 – Present)
in mobile testing, test case creation, filing of the Software Quality Assurance Tester
 Creating test cases and upload in JIRA.
incident reports, on-call support, web applications
 Executing test cases in JIRA
testing, and deployments.  Filing bugs/defects encountered in testing through JIRA during test cycles and conducting
 Well-versed in various software project processes, fix verification.
 Involved in Creating Test Plan, Test Strategy, and Sprint Planning
implementations, and methodologies such as project
 Web Portal Testing
migration, (UAT) User Acceptance Test, Regression  Regression Testing
testing, Graphic User Interface Testing, Web Portal or  Functional Testing
 Test Data Preparation
Site Testing, Manual testing using different tools.
 Follow and execute company policy, ethics and standard
 Has experience in client management for over 1 year
Argus Screening Corp. – Muntinlupa, Alabang
and serves as a liaison between a business and its
(March 2019 – February 2021)
clients.
Client Manager

Personal Details
Degree holder of Bachelor of Science in Information
Technology in Arellano University
 Assisting client throughout the background screening process, through clear and
professional communication.
 Validating, creating, and submitting monthly Invoices.
 Responsible for escalating the mandatory requirements for the verification process to
Personal Details 
the client.
Making sure that reports are submitted on time.
Date of Birth  Responsible for documenting all background screening processes.
 Takes full ownership of all queries, providing a prompt resolution.
September 2, 1993  Preparing investigative reports and detailing information.
Nationality  Analyzing, Interpret data, and submit report/s to the client.
Filipino  Checking reports.
 Ensuring errors are corrected.
Marital Status  Acknowledging endorsements from the client.
Single  Managing 7 associates.
Languages
Tagalog Kforce Global Solutions Inc. – Deployed in Globe Telecom
English (March 2019 – February 2021)
Software Quality Assurance Tester

Technical Skills
Globe Telecom, Inc. is a major provider of telecommunications services in the Philippines. They have
built different projects to be deployed for their clients. The project may last up to months or years
that undergo in various types of testing before they deliver it on the market.
Programming Languages  Project: MVP Next - (GP/TM White SIMS)
Basic Knowledge in C++, HTML, VB.net and My January 2017 - March 2017
 Project: Chia (ABS-CBN Postpaid and Prepaid Sims)
SQL October 2016 - December 2016
 Project: Solutions (Globe Web Portal Testing)
Operating System October 2015 - October 2016
 Project: PPUAT 2.0 (Globe and TM Basic SIM Usages and Promo's)
Windows and MAC OS May 2015 – October 2015

Testing Tools
JIRA, CRM, and ICMS
Education
Bachelor of Science in Information Technology
Multimedia Applications Arellano University – Pasay City (June2011-March2015)
Adobe Photoshop, Dreamweaver, Flash Internship
AutoCAD, and Movie Maker PLDT Co. – Pasay City (Nov2014-March2015)

Other Software Character Reference

POSTMAN and JOOMLA
Upon Request