Remya Ramachandran

4021, Prestige Silverdale, Sarjapur Main Road, Bangalore-35

Ph: 91-9886750490
Email: remyar2006@gmail.com

Senior Technical Program Manager with ample experience in managing complex programs from inception to completion. My core
competencies cover a broad range of Mobile applications, Performance tools, Automation tools and Project Management techniques. My
strong focus areas include customer collaboration, continuous process and project improvements, stakeholder management, risk
management and decision making. Domain expertise in Telecom, Healthcare (Audiology) and Banking verticals (eCommerce platform).
Completely responsible for project delivery on time under constraints of planned cost and good quality. Lead transformations and
continuous improvements to drive efficiency and effectiveness across the projects.

Current Position
Senior Technical Program Manager with British Telecom

Summary of Skills
 Proven success in delivering projects in a high growth environment. Strong analytical and quantitative skills; ability to use hard
data and metrics to back up assumptions, recommendations, and drive actions.
 Coordinate and lead the activities of multiple cross-functional scrum teams to complete programs in support of BT’s business
strategy and objectives.
 Demonstrated up-to-date expertise in Scrum/Agile practice and applies this to the development, execution, and improvement of
action plans.
 Aligned teams to common business/end-customer/release goals, works cross-functionally to achieve them and ensures
accountability to deliver them.
 Resolved issues and makes recommendations for improvements to existing processes.
 Interacted with key Business Stakeholders, Engineering/Product Leaders, and Executive sponsors.
 Ensured ongoing communication of progress against program objectives.
 Provided and supports the implementation of business solutions.
 Developed Agile/Scrum best practice to enhance the collaboration among scrum teams in the organization
 Proficient in handling end to end activities such as strategy, planning, estimations, design, execution, monitoring and
controlling for Complex Apps.
 Well versed with change control board activities, preparation process compliance documents
 People management activities such as mentoring, work allocation, estimation and ensuring minimum defect slippage..
 Expertise in various project management and automation tools such as MS Project, QTP, Quality Center (HP ALM ) ,
Selenium web Driver-Python, Rational Clear Quest, Microsoft Team Foundation Server and Microsoft Test Manager
(MTM)
 Excellent Knowledge on HealthCare ,Banking/Finance &Telecom Domain
 Familiar with Bluetooth Classic and LE and designing strategies to crack implementation flaws.
 Certified Scrum Master with in-depth understanding of agile methodology and process.
 Proficient in Performance tools Load Runner and JMeter in identifying critical performance bottlenecks
 Excellent People management and conflict resolution skills
 Familiar with mobile automation tools Appium and understanding of Data driven automation framework.
 Worked closely with the cloud computing team and understanding of Cloud concepts.
 Strong understanding of software development life cycle and software test life cycle in Agile and waterfall development model.
 Worked closely with clients from different geographical regions, experienced in client interaction with excellent inter personal
skills

Rewards and Recognitions

 Receiver of Siemens Excellence Award for exemplary Team Lead of Mobile Apps
 Recipient of Best Of IBM award for delivering high quality artifacts in Performance testing
 Recipient of Gold Certificate in 2008(Highest Keane Certificate for Individual
 Performance) for extraordinary performance.
 Recipient of Red Certificate in 2007(Highest Keane Certificate for Team Performance)
Professional Experience

British Telecom Bangalore,India

Program Manager Dec2018- Till Date

 Leading the program delivery of BT voice products across UK and Global teams.
 Managed complex projects/programs in networking technology involving cross functional teams such as Hardware, Software,
Test etc.
 Developed complete and well thought out execution plans that incorporate sound contingency planning and risk assessments.
 Track multiple project tasks to proactively anticipate problems, while always maintaining a solution orientation and a well-
balanced perspective around risks and escalations.
 Communicated effectively, using tools and processes to ensure transparency and collaboration across global teams.
 Maintain an up-to-date project plan that can be referenced at any time.
 Manage program budget and finance forecasting
 Manage a release build & release activities not limited to Branch planning, scheduling builds, posting releases.
 Lead meetings to resolve conflicts, facilitate decision making, and drive timely execution.
 Collaboratively interface with external teams to obtain mutual wins.
 Managing a team of more than 50 members in a cross portfolio programme across various geographical locations

Siemens Technology and Services Ltd. Bangalore,India

Project Lead July 2015- July 2018

 Experienced in Team management as the Project Lead for Mobile Apps

 Set up a highly professional and competent team of 9 members
 Proficient in Plan, Strategy, Design, Estimation and Defect Management. Released more than 12 Remote Control Apps for high
end hearing aids into Stores.
 Automation of regression testcases for web application using Selenium -Python on Hybrid framework.
 Played a major role in troubleshooting application related issues. Created Review Check list for peer review. Streamlined the
entire process to ensure quick and efficient delivery of parallel App releases.
 Providing valid information regarding process flow to Business Analysts to help them understand the application
functionalities.
 Involved in contributing ideas to the team for coming up with Quality Standards for defect tracking and test case execution.
 Experience in Agile Methodologies and Waterfall model.
 Certified Scrum Master responsible for conducting daily scrums, updating sprint tracker with accurate information to identify
the risk and issues.
 Extensively involved in Mobile App, Cloud Service, Usability and Functional Testing.
 Worked closely with requirement engineers and domain experts as this was first of its kind of application in organization.
 Proficient in Metrics data and excellent understanding of quality gates during and after the releases.
 Familiar with App submission guidelines and the final decision maker for App releases into market.
 The applications have the highest market rating and the most downloaded applications in its segment(Remote Control
Applications

https://play.google.com/store/apps/details?id=com.signia.mycontrol
https://play.google.com/store/apps/details?id=com.hearing.healthcare.siemens.touchcontrol
https://play.google.com/store/apps/details?id=com.signia.myhearing
https://play.google.com/store/apps/details?id=com.signia.mobilefitting
https://play.google.com/store/apps/details?id=com.hearing.healthcare.siemens.easyTekApp

 Conducts CCB and responsible for bug analysis and bug tracking to closure
 Always worked with a vision and foreseen issues/ Risks and demonstrated excellent risk mitigation techniques.
 Proficient with TFS and MTM Tools for Management and Reporting.

IBM India PVT Ltd Bangalore, India

Performance Test Specialist Oct 2009 - July2015

Project Name: Marketing Apps

 Client: NetApp

 Performance Testing using Load Runner and Performance Center

 Mobile Testing with Manymo Emulator
 Performance test designing, creation / execution of performance test scripts using Load Runner for the web applications
 Mobile Compatibility testing using Manymo emulator
 Automation of regression test cases using Selenium.
 Maintenance/Migration of previous scripts.
 Develop a Test Case Suite for the product
 Knowledge of ETL process and shell scripting
 Preparation of Test Approach, Test Plan and Test execution reports
 Provide valid information regarding application behavior to Business Analysts helping them to refine requirements.

Keane Inc/ NTT Data Bangalore, India

Senior Software Engineer Nov 2006 - Sep 2009

Project Name: ForeSite

Client: Goldman Sachs

 Performance Testing using Load Runner and Performance Center

 Performance test designing, creation / execution of performance test scripts using Load Runner for the client –server
application
 Develop a Test Case Suite for the product
 Preparation of Test Approach, Test Plan and Test execution reports
 System testing ,Regression Testing
 UAT support on the production environment.
 Status reporting to Client as part of the daily and weekly status calls.

Project Name: Info Image

Client: Unisys

 Performance Testing using Load Runner

 Performance test designing, creation / execution of performance test scripts using Load Runner for the client –server
application
 Manual Test Designing (High Level scenarios, Use Case to Test Case scenarios building) using Mind Map tool known as
Freemind. Preparing Functional Specification
 Preparation of Test Approach, Test Plan and Test execution reports
 Writing System and Regression Test Cases
 System Testing and Regression Testing
 UCF Testing and Performance Testing
 Defect reporting and Closure.
 Maintaining and creating various documents and metrics to ensure project is in accordance with laws & regulations and quality
is maintained.
 Have managed the entire testing for the two major releases.
 Have successfully delivered different versions of patches within short duration of time.
 Status reporting to Client as part of the daily and weekly status calls.

EDUCATION
College of Engineering Perumon. Kollam, Kerala
BTech in Electrical and Electronics Engineering 2002-2006