1.

AI, power BI, machine learning, and big data analysis

big data
not always structured

machine learning
big data sets to train

AI

microsoft power BI:

one of many platforms
mainly for visualization
can be cloud based

should be data driven

IT helps both efficiency and responsiveness

2. how SC enhances trade margin

trade margin
sales price - cost or
sales price / cost

minimize cost = profit

facilities cost: number, size, placement
transportation cost: mode, size, route
inventory cost: forecast, picking
sourcing: direct, bulk, competitive
pricing: promotion
information: demand forecast, waste minimize, trends

maximize value = profit

facilities: convenience
transportation: proximity, home delivery
inventory: availability, variety
sourcing: fresh, quality
pricing: convenience, bulk
information: customer centric
others: up-sell, cross-sell

3. grocery retail SC, implement 3 major techniques

retail is supply chain based

grocery is FMCG

3 major techniques
refine grocery replenishment: availability (stockout, lost sales), waste,
freshness, efficiency
ecommerce
DDMRP - data driven forecasting
4. purchase, how I add value

direct purchase - fresh, lower cost, protect rights of the farmers from middleman

make or buy option - already producing organic & herbal products, dairy items with
fresh foods and vegetables
strategic purchase - vs tactical
blanket purchase - blanket PO is used for recurring orders over a longer period of
time with a concrete contractual start and end date

private label branding: manufactured by a contract or third-party manufacturer and

sold under a retailer's brand name

how I add value

5. SC strategy during recession

still connected globally

still people will consume - but at a different pattern - need to predict that
pattern

ever changing, VUCA

compete with
ecommerce (small and large)
regular grocery retailers
food service industry

strategy
remain competitive by maximizing customer value
maximize the overall value

rethink
strategy and activities at each stage
capacity of each location

need
planning
info, data
team effort
total SC as a whole

6. how SCM creates high performance culture

info sharing
more transparency and visibility
more trust
fast and accurate decision making
good KPIs
aligned values
work towards shared goals

7. is SCM a cost center or value adding dept?

both
just like any other dept (purchase, production, distribution etc)

we keep track for justification and performance evaluation

values
cash cycle management/ minimization
end to end SC visibility
lean operation, less wastage, better flow
order fill rate and less stockout
brand promotion and protection
responsiveness, efficiency, adaptability

8. is innovation inevitable in SCM?

customers demand
faster
cheaper
better
flexible

so innovation in
product: CAD/CAM, robotic process automation, 3D printing
info: social media, ERP, IoT/RFID/GPS, big data, analytics, AI and machine learning
funds: EFT, blockchain