Practical Management for Career

Readiness
Fundamentals of Management
Module 2

with Dave Nagy

Module 2: Objectives
You will be able to..
• Cite the required skills for a new
manager’s success
Module 2: Objectives
You will be able to..
• Cite the required skills for a new
manager’s success
• Describe the Five Functions of
Management
Module 2: Objectives
You will be able to..
• Cite the required skills for a new
manager’s success
• Describe the Five Functions of
Management
• Explain the new model management
operating philosophy
Major Success Skills for Today’s
Supervisor/Manager
The 21st Century Supervisor: Nine Essential
Skills for Developing Frontline Leaders
by Brad Humphrey and Jeff Stokes
Jossey-Bass, 2000 , p.5

• More than 500 hiring managers were surveyed

• They were asked to rank the success skills for a new
supervisor/manager
• A list of job skills were presented
Top Nine Success Skills for
a Supervisor/Manager
• Business Analysis Skills
• Writing Skills
• Continuous Improvement Skills
• Computer Skills
• Team Skills
• Communication Skills
• Coaching Skills
• Resource Management Skills
• Project Management Skills
Pause the video and rank
the Nine Essential Skills
1 indicates the highest priority
9 indicates the lowest priority
Responses to Survey
Survey results from the 500 hiring managers.
1. Communication Skills (83%)
2. Coaching Skills (81%)
3. Team Skills (80%)
4. Project Management Skills (78%)
5. Computer Skills (75%)
6. Continuous Improvement skills (73%)
7. Writing Skills (71%)
8. Business Analysis Skills (68%)
9. Resource Management Skills (66%)
Major Skill Areas for Today’s Supervisor

How did your ranking compare?

Responses to Survey
People Skills
Communication (1)
Coaching (2)
Team (3)

Technical Skills
Computer (5)
Continuous Improvement (6)
Business Analysis (8)

Administrative Skills
Project Management (4)
Writing (7)
Resource Management (9)