Timeline: DOCUMENT

December 16, 2021 Typhoon Rai/Odette

Adjuster from Crawford, Edgar Lim, visited PB and documented the

December 22, 2021 damage caused by the typhoon

Prelimenary meeting with Philinsure on the claims process and the

December 24, 2021 needed documentation (Atty. Lalaine, Aileen, Jackie and Prinky)

Meeting with Philinsure re: Insurance Claim Summary per Building

January 10, 2022 (Mr. Gonzalez, Atty. Lalaine, Aileen,

Sent our initial Offer letter to Philinsure for their comments before
February 9, 2022 (10:43A sending it to Standard Insurance

Received Philinsure's comment through a letter signed by Ms.

February 10, 2022 (5:25PMJackie Wenceslao

February 16, 2022 Meeting with Philinsure re: Offer Letter to Settle to Standard

February 24, 2022 Revised Offer Letter forwarded to Standard Insurance A

Standard Insurance confirmed receipt of the letter plus the B

February 28, 2022 supporting documentation
March 9, 2022
Received a letter from Standard Insurance through Philinsure, they
refused to accept our offer to settle due to various reasons and C
instead offered an interim payment in the amount of Php50,
000,000 under the payment on account clause of the policy

March 15, 2022 Submission of Final Claim D

Crawford Team visited PB to check damaged items from Machinery,

March 23, 2022 Furniture, and other hotel items and equipment

Letter from Standard Insurance denying the offer to settle and

E
May 4, 2022 offering Payment on Account amounting to Php80M was approved

May 10, 2022 Php80M was deposited to PBRS - BPI Peso Account

Breakfast meeting with the heads of Philinsure and Crawford, and

Standards Senior VP/Head Claims Ms. Edena, Senior VP/Chief
May 30, 2022 Underwriter Ms. Baby Mitra, and other personnel

Natureworks, Landscaping consultant visited Plantation Bay and

June 23, 2022 surveyed the area (First Visit)

June 28, 2022 Meeting with Philinsure - presentation of claims issues

June 29, 2022 Natureworks continued with their checking (Second Visit)
 Natureworks continued with their checking on the remaining areas
July 1, 2022 (Third Visit)

July 5, 2022 Plantation Bay submitted additional claim worth Php 35M F; F1

July 6, 2022 Meeting with Philinsure and Crawford - futher discussed the claims

Edgar requested for information needed to document our Business

July 6, 2022 Interruption (BI) Claim

July 11, 2022 Plantation Bay submitted the information needed for BI Claim G

Plantation Bay submitted official receipts covering the months of H

July 13, 2022 December 2021 and January to June 2022

Plantation Bay sent a letter to Philinsure requesting for a final

settlement from Standard Insurance, gave them deadline of July 29
or else we will not renew with them and will pursue other venues I
July 25, 2022 to compel them to pay

Received email from Crawford asking questions about the summary J

July 26, 2022 and receipts submitted

Responded to the email and told them that some doesn’t have OR J
July 27, 2022 yet but we issued Purchase Order
 August 4, 2022 Received offer letter from Standard for the PPE and others K

Responded to the offer letter and directly sent it Ms. Edena L

August 8, 2022 Enfestan, Head of Claims

August 9, 2022 Acknowledged the receipt of our email M

September 19, 2022 Received official response from Standard N

August 26, 2022 Divina Law sent formal demand letter to Standard O

Standard's full and final offer of settlement in the amount of

November 4, 2022 Php174,726.45 via letter of Crawford P
COMMENTS