Brick & Mortar Set Up

The Next 2 Days

1. Sign back in at www.afnicareers.com to accept your offer and initiate the background check process. If
you are having issues signing in, please contact us at the number on your offer letter.
2. Send your high school diploma or GED to hired@afni.com.
3. Read through this website and, if you have any questions, please contact us by text, email, or phone
for clarification.

Here's a list of items you'll need to bring with you on your first day.

1. Banking Account information with account and routing number to set up your direct deposit. If you do
not wish to use direct deposit, Afni does provide a pay card option. More details on Afni’s payment
options and set up will be provided during your New Hire Orientation.
2. A designated “In case of emergency” contact. We will need to have their name and phone number on
file.
3. Supporting Documentation for your I9. A list of acceptable documents can be found at this link.

Safety and Security Requirements

Keeping our workplaces safe and secure is important to us. It protects our employees, visitors, clients, and
clients’ customers. We’ll cover safety and security in depth when you arrive. In the meantime, here’s a
preview.

Secure Workspaces (SWS) and Security Stations

Most of our contact center production floors (the spaces where you’ll do your best work) are secure
workspaces (SWS). This means they’re locked down, safe, and secure. Our operations environments are secure
to keep you safe at work, prevent unauthorized entry from people who don’t belong, and safeguard customer
information.
On your first day, you’ll be handed an Afni photo ID and security swipe card. Both are important items to keep
with you at all times while you’re at work. You’ll need to display your photo ID when you move throughout the
building and your swipe card will unlock doors to the rooms and areas where you’ll go, including:
• Employee entrances from outside
• Training rooms
• Contact center production floor
• Admin/HR areas

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 Your Locker
You’ll be issued a personal locker
and an Afni padlock. You can keep
your personal belongings secure in
your locker while you’re at work.
Bags & Purses
Bags and purses larger than quart
size should be kept in your locker
while you’re at work. Smaller items
and medications can be kept with
you throughout the day.
We’ll cover all the details and more when you arrive for your first week at Afni.
Security Stations
Security stations monitor entry into
the SWS. Each time you enter,
you’ll be greeted by a security
guard and use your swipe card to
enter and exit.
Food & Beverage
Hard work can make you snacky
(and thirsty)! Your snacks and clear,
closed-lid personal-sized beverage
cups are a-okay with us.
Smart Solutions. Beyond Expectations.
afni.com | solutions@afni.com | 866-377-8844
Paper & Pens
Paper, pens, markers, chalk,
crayons, and pencils can be kept
in your locker (they’re not allowed
in the SWS). This pretty much
includes anything you can write
on or with.
Personal Electronic Devices
Tablets, laptops, cameras, MP4
players, gaming devices, and other
personal electronic devices can be
kept in your locker during your
work day.