NATIONAL BANK of PAKISTAN

Kotwali Raod Branch (0744)

Name of Internee: Muhammad Waseem

Student ID: mc190400420
Session: Spring 2023
Submission date of internship report: 07-07-2023
Name of University: Virtual University of Pakistan
 DEDICATION

I dedicate this internship report to my beloved Mother and (Late) Father.

Because of her prayers and encouragement, I have been able to complete this report.
Praise is to ALLAH, most Gracious and Merciful, who blessed me with the
knowledge and wisdom and enabled me to overcome this task. Heartiest gratitude to
my mother without their continuous encouragement and love I could not have
accomplished this task.
 ACKNOWLEDGEMENT

All praise to Allah, the most merciful, kind and beneficent, and the
source of all knowledge, wisdom within and beyond my comprehension. He is the
only God, who can help us in every field of life. All respect and possible tributes goes
to my Holy Prophet Mohammad (SAW), who is forever guidance and knowledge for
all human beings on this earth. I am very grateful to my Project supervisor at Virtual
University of Pakistan. He guided and helped me through timely suggestions,
valuable advices and specially the sympathetic attitude, which always inspired me for
hard work. I am proud to say that I am very grateful to my family whose kind prayers
and cooperation helped us at every step of my work. I am really very thankful to Mr.
Muhammad Imran Branch Manager, National Bank Kotwali Road Branch
Faisalabad for his cooperative attitude during the completion of my project work. He
helped and supported me during gathering and analyzing information. I am really very
thankful to my mentor Mr. Waqas Virtual University Campus Samundri for his
cooperative attitude during the completion of my project work. He helped and
supported us during gathering and analyzing information.
 EXECUTIVE SUMMARY

Executive summary to interrupt my skills and educational knowledge

of Information Technology I done my internship in National Bank of Pakistan,
Kotwali Road Branch District Faisalabad and to know how I will work in financial
institutions and among various types of people have different attitude. The objective
of this Internship was to explore the issues relating to Information Technology and to
find out problems regarding the theoretical concepts with practical experience
working in an organization during the internship and study the system of National
Bank of Pakistan. There are many possible improvements, which we can make
positive changes in the system. There is shortage of employees in the organization.
With development of online banking system the load of work can be decreased. All
the staffs do not know about computer. There is almost one or two employees are
trained to operate the system in every branch. Especially, the cash department is not
fully familiar with computer and information system. It is not easy for it to implement
a new system immediately it takes a lot of time to replace systems. Once implemented
its testing takes more time. So it is important for the Bank to develop a research
department for redesigning the operations of the Bank. The Information Technology
system of the bank is experienced but not adequate with the changing environment of
Information Technology system. I observed that seniors are illiterate of computer and
not technical hands. New comers have more knowledge about business administration
and skilled in information technology. To update the skills, it is suggested to develop
human resources training program and refresher courses.