Summery of Monthly Maintenance - IT Technical

Software OS 5 10% 30% 27%

Software MRP/AS400 2 4%
Software Other 1 2% 25%
Hardware 9 18%
Network 5 10% 20% 18%
16%
Misc 7 14% 15% 14%
Printer/Scaner 14 27%
10% 10%
Mail 8 16% 10%

5% 4%
Total 51 2%
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Finance 1 2% ftw RP
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Outsource 2 4% So e
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Director's Ofc 2 4% ft w
PrOfc-Bl02 8 16% So
MSR & Workshop 1 2%
Stores 1 2% 25%
Logistics/Procument 2 4%
PDC 1 2% 22%
Dye House 5 10%
20%
IT 3 6%
QAD 1 2%
PrOfc-Bl01 5 10% 16%
Planning 3 6% 15%
Pallakele 1 2%
Merchandising 11 22%
10% 10%
PrOfc-Bl03 3 6% 10%

6% 6% 6%
5% 4% 4% 4%
2% 2% 2% 2% 2% 2%

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07/10/2023
prepared by Shameera
 Location Job Category ID Person Informed Problem
Director's Ofc Mail santhiyapillay santhiyapillay email issue
Director's Ofc Network MD Dilan wifi connection error
director's office Network MD shanker network changes to LAN from WIFI
Dye House Mail chandika chandika david mail backup
Dye House Printer/Scaner buddika buddika paper gets jam
Dye House Printer/Scaner buddika buddika inspect by ABC tech.
Dye House Printer/Scaner buddika buddika printer replaced- driver installed
Dye House Printer/Scaner buddika buddika printer repaired & re install drivers
Finance Software Other chamila chamila multifunction printer scan error
IT Misc Ewis Ewis prepair click printer count for ewis
IT Misc shanker shanker prepair purchases for IT dept
IT Misc shanker shanker prepair stock issue from IT dept
Logistics/Procument Misc nilukshi nilukshi excel fie not open
Logistics/Procument Software MRP/AS400 susith susuith AS400 not connecting issue
Merchandising Hardware aruni aruni pc can not power on
Merchandising Mail imesha imesha mail inbox issue
Merchandising Printer/Scaner maheshi maheshi installed netwrok printer
Merchandising Printer/Scaner rangika rangika installed netwrok printer
Merchandising Printer/Scaner sithum sithum printer not working properly
Merchandising Printer/Scaner buddika buddika pc gets slow
Merchandising Software OS lucian shanker configure one drive
Merchandising Software OS priyangi shanker configure one drive
Merchandising Software OS udani shanker configure one drive
Merchandising Software OS aruni shanker configure one drive
Merchandising Software OS pradeep shanker configure one drive
MSR & Workshop Misc Manoj Manoj Adobe flsh player installed
Outsource Printer/Scaner pathum pathum output not clear
Outsource Printer/Scaner augustine augustine print-out not clear
Pallakele Hardware damith damith new desktop pc send to pallakele
PDC Mail Sheoli sheyoli mail box currpted issue
Planning Misc Tharaka tharaka MRP installation
Planning Network shalika shalika network issue
Planning Printer/Scaner akila akila setup new user profile
PrOfc-Bl01 Hardware satheesh satheesh colour printer not working
PrOfc-Bl01 Hardware jeewantha jeewantha Desktop pc slow
PrOfc-Bl01 Mail bhagya bhagya email cant open
PrOfc-Bl01 Network Chamalka chamalka Network line not working
PrOfc-Bl01 Software MRP/AS400 nalak nalaka Fllowup istallation
PrOfc-Bl02 Hardware britony britony desktop pc notworking
PrOfc-Bl02 Hardware dilan dilan replaced win xp pc
PrOfc-Bl02 Hardware himaya himaya printer not detected
PrOfc-Bl02 Mail Sam Sam outmail not going error
PrOfc-Bl02 Mail imesha imesha add new email address
PrOfc-Bl02 Misc Rangika rangika Gerber software issue
PrOfc-Bl02 Network chamalka chamalka network connection changed
PrOfc-Bl02 Printer/Scaner dajitha Dajitha printer share not working
PrOfc-Bl03 Hardware chaminda chaminda monitor replaced
PrOfc-Bl03 Printer/Scaner inosha inosha installed netwrok printer
PrOfc-Bl03 Printer/Scaner dixiyana dixiyana install lex printer
Qad Mail pradeep dilan setup new email account
stores Hardware nadee nadee paper gets jamed in fuser cover

07/10/20232 prepared by Shameera