BRAND PORTFOLIO

A BRAND DESIGNER A BUSINESS A HOTEL OPERATOR

PROVIDER & FRANCHISOR
HOTELS & RESORTS
SALES, DISTRIBUTION ACCOR 360° SOLUTIONS
FOOTPRINT
AND LOYALTY
LUXURY PREMIUM MIDSCALE ECONOMY
BRANDS BRANDS BRANDS BRANDS
ALL
Raffles Mantis Mantra Breakfree
Orient Express Mgallery Novotel ibis
Banyan Tree Art Series Mercure ibis Styles BUSINESS
Sofitel Legend Pullman Greet ACCELERATORS
Fairmont Swissôtel ibis budget
Emblems Angsana hotel F1
D-EDGE
Sofitel Mövenpick
Gekko Group
Rixos Grand Mercure
VeryChic
Onefinestay Peppers
Resdiary
The Sebel
John Paul
Astore
ALL-INCLUSIVE COLLECTION

RESIDENTIAL ENNISMORE
EXTENDED BRANDED PRIVATE
STAY HOTELS RESIDENCES 21C Museum Hotel Mondrian
25Hours Hotel Morgans Original
Adagio
Delano SLS
Gleneagles SO/
WORKSPACES FOOD & BEVERAGE Hyde The Hoxton
Jo & Joe Tribe
MEETINGS & EVENTS F&B CONTENT
Mama Shelter Working From_
Wojo Potel & Chabot
Paris Society

ENTERTAINMENT WELLNESS

INTRODUCTION / BRAND PORTFOLIO *Click on titles to access the section 2

June 30th 2022 figures
SEBASTIEN BAZIN
CHAIRMAN & CEO

“Today, we are more than a hotel group —

we are a holistic ecosystem of brands,
talents, platforms and solutions, ready to
continue creating the conscious hospitality
of tomorrow.

Accor has the expertize to bring new life to

the way you travel, live, work, play and do
business.”

INTRODUCTION / SEBASTIEN BAZIN 3

ABOUT ACCOR
A WORLD LEADING
AUGMENTED
HOSPITALITY
GROUP
We are more than 230,000 hospitality experts placing people at
the heart of what we do, creating emotion for our guests, and
nurturing passion for service and achievement beyond limits.
Building on the strength of our teams and of our holistic ecosystem
of leading brands, personalized services and expert solutions, we
break new ground to reimagine and shape hospitality and inspire
new ways to experience the world.

We offer the most diversified and best performing integrated

hospitality ecosystem.

We foster human connections, empowerment and meaningful

impact.

We bring our unique expertize and solutions to drive performance

and value for our business partners.

We are pioneering the hospitality of tomorrow, fostering innovation

and creating new experiences.

INTRODUCTION / ABOUT ACCOR 4

PEOPLE
OUR HEARTISTS® TEAM
ARE OUR GREATEST
STRENGTH
Hospitality is fundamentally about people – welcoming them, connecting people and cultures, sparking
emotion – and Accor’s success relies on our Heartists® to deliver the best service, and welcome and care
for our guests. Their passion, creativity, individual personalities and differences are what make the Group
truly unique and that’s why we always place people at the heart of everything we do.
The Accor recruitment platform (Careers.accor.com) allows hotels to broaden their access to a wider
candidate pool.

504,400 applicants per year on Careers.accor.com

We are empowering talent We are inclusive, and we We are caring.

with unique opportunities welcome everyone with Solidarity is at the
for growth & learning. openness. heart of Accor.

2.7M hours of training in Diversity is at the heart of our
2021 DNA. We foster an open and
inclusive culture that
welcomes all personalities.
Our ambition is to prevent
inequalities and discrimination
at work and give everyone
unrestricted opportunities.
The Group created a €70M ALL
Heartist Fund in April 2020 to
support its team members and
partners affected by the
pandemic and facing dire
financial difficulties.
31.4M euros allocated*

*
2019 year-end figures

INTRODUCTION / PEOPLE 5
SUSTAINABILITY
STRIVING
TOWARDS NET
POSITIVE
HOSPITALITY
We are convinced that the hospitality of tomorrow rests on the
sustainable foundations we create today. We are striving to make a
positive impact, contributing back more than we take, both globally
and locally. And at Accor we believe it’s our role to shape a more
sustainable future of travel — together, with all our stakeholders:
owners, partners, Heartists®, guests, and communities.

2022 2030 2050

Elimination of all -46% Net zero carbon
guest-related emissions
carbon emissions
single-use plastic

Fight against food waste

430+ projects supported by
700+ hotels in 17 countries Accor Heartist Solidarity
partnered with Too Good To Go

INTRODUCTION / SUSTAINABILITY 6
 A BRAND
DESIGNER
AN UNMATCHED
PLAYER ACROSS
BRAND SEGMENTS
Accor offers the most diverse brand portfolio in the industry,
with 40+ hotel brands across all segments, from luxury to
economy. Our strong ecosystem also includes brands for the
All-Inclusive Collection, Extended Stays, private residences, as
well as entertainment and working solutions.

HOTELS & RESORTS \ ALL-INCLUSIVE COLLECTION \ RESIDENTIAL \ F&B

\ ENTERTAINMENT \ WELLNESS

A BRAND DESIGNER PU LLM AN JU M EIRAH LAK ES TOW ERS HOTEL AND RESID ENCE - D U BAI, U .A.E 7
HOTELS
& RESORTS

A BRAND DESIGNER / HOTELS & RESORTS RAFFLES THE PALM D U BAI - U .A.E. 8
FOOTPRINT 21%*
NORTHERN EUROPE
NETWORK 5,300 Hotels 777,900 Rooms
PIPELINE 1,230 Hotels 212,000 Rooms
1,150 163,800
250 39,900

14%*
GREATER CHINA

4 %*
520
280
91,600
49,400

NORTH &
CENTRAL AMERICA 20%*
SOUTHERN EUROPE
13%*
SOUTH EAST ASIA
130 37,400
30 4,300
1,900 180,500
150 15,300
380 85,400
170 38,800

8%*
SOUTH AMERICA
14%*
7% *
MIDDLE EAST
& AFRICA

PACIFIC
410 64,700
80 10,600
420 94,200
210 45,100
390 60,300
60 8,600
HOTELS ROOMS *As a percentage of the total number of
Network Network rooms of Accor managed and franchised
hotels and pipeline, as of end of June, 2022.
Pipeline Pipeline

A BRAND DESIGNER / HOTELS & RESORTS 9

LUXURY

A GLOBAL LEADER
IN LUXURY

Accor has curated one of the most extraordinary luxury

portfolios in the world. Counting iconic names such as Raffles,
Fairmont and Sofitel, the Group’s luxury brands consistently
surpass the expectations of guests, providing transformative
experiences and thoughtful, high-touch service.

RAFFLES \ ORIENT EXPRESS \ BANYAN TREE \ SOFITEL LEGEND

\ FAIRMONT \ EMBLEMS \ SOFITEL \ RIXOS \ ONEFINESTAY

10
A BRAND DESIGNER / HOTELS & RESORTS
 IBIS OW
THE STYLES
O W ROCLOW CENTRU M – POLAND

OASIS FOR THE

WELL-TRAVELLED RAFFLES U D AIPU R IBIS STYLES
RAFFLES WAPORE
SING ROCLOW CENTRU M – POLAND

GRACIOUS · INTUITIVE · SUMPTUOUSLY PAMPERED · PERFECTLY 35 hotels open and in the pipeline.
UNDERSTOOD
NETWORK NORTHERN EUROPE MIDDLE EAST & AFRICA SOUTH EAST ASIA
A true pioneer of worldly elegance and hospitality. An iconic brand 20 hotels
1 hotel / 106 rooms 7 hotels / 1,333 rooms 8 hotels / 794 rooms
where each Raffles hotel offers gracious, warm and discreet service, SOUTHERN EUROPE GREATER CHINA
delivering emotional luxury to the well-traveled guests. Legendary 2,935 rooms
2 hotels / 213 rooms 2 hotels / 489 rooms
service since 1887. 14 countries

PIPELINE
15 hotels
2,545 rooms
12 countries

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 RAFFLES.COM 11
 WHERE
TRAVEL BEGINS
UNEXPECTED · CAPTIVATING · AVANT-GARDIST ·
CULTURED

A myth for over 130 years, Orient Express remains the symbol of luxury
travel and timeless refinement. The multicultural heritage of the
legendary train will soon be transported to a collection of Orient
Express hotels, taking travelers on a captivating journey to elsewhere.

Over 10 hotels and trains in the pipeline.

PIPELINE
3 hotels
218 rooms
6 trains
2 countries

Figures by end of June 2022

A BRAND DESIGNER / HOTELS & RESORTS ORIENT-EXPRESS.COM 12

 A SANCTUARY
FOR THE SENSES IBIS STYLES W ROCLOW CENTRU M – POLAND BANYAN TREE SAM U I – THAILAND

ROMANCE · AWE-INSPIRING · SANCTUARY · SUSTAINABILITY Over 80 * hotels open and in the pipeline.

Rediscover the romance of travel as you journey to iconic cities or NETWORK NORTH & CENTRAL AMERICA GREATER CHINA *Also includes hotels
far-flung destinations where authentic, memorable experiences await 39 hotels
4 hotels / 771 rooms 16 hotels / 2,087 rooms for which Accor only
and give a true appreciation of where you are in the world. has a distribution &
5,080 rooms MIDDLE EAST & AFRICA SOUTH EAST ASIA loyalty agreement.
3 hotels / 433 rooms 16 hotels / 1,789 rooms
12 countries

PIPELINE
42 hotels
4,554 rooms
16 countries

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 BANYANTREE.COM 13
 LIVE THE
LEGEND
TIMELESS · ELEGANT · LEGENDARY · AWE-INSPIRING

Legendary addresses where heritage is infused with the French art de

vivre (art of living). Think legendary architecture, culturally rich
destinations, and luxurious experiences for the ultimate in indulgence.
Every stay is a part of a timeless story that is still unfolding.

Over 5 hotels open and in the pipeline.

NETWORK SOUTH AMERICA GREATER CHINA
1 hotel / 124 rooms 1 hotel / 71 rooms & suites
5 hotels
874 rooms NORTHERN EUROPE MIDDLE EAST & AFRICA
1 hotel / 177 rooms 1 hotel / 138 rooms
5 countries
SOUTH EAST ASIA
1 hotel / 364 rooms & suites

PIPELINE
1 hotel
159 rooms
1 country

Figures by end of June 2022

A BRAND DESIGNER / HOTELS & RESORTS SOFITEL LEG END SANTA CLARA CARTAG ENA – COLOM BIA SOFITEL.COM 14
 GRAND
SINCE 1907 IBIS STYLES W ROCLOW CENTRU M – POLAND THE PLAZA, NEW YORK – U SA

CHARISMATIC · THOUGHTFUL · CHERISHED · EXCEPTIONAL Over 110 hotels open and in the pipeline.
At Fairmont, our passion is to connect our guests to the very best of NETWORK NORTH & CENTRAL AMERICA NORTHERN EUROPE MIDDLE EAST & AFRICA SOUTH EAST ASIA
our destinations. From the beaches of Hawaii to the deserts of the 84 hotels
43 hotels / 19,478 rooms 9 hotels / 2,257 rooms 17 hotels / 5,319 rooms 5 hotels / 1,974 rooms
United Arab Emirates to the heart of London, our hotels offer guests
32,591 rooms SOUTH AMERICA SOUTHERN EUROPE GREATER CHINA
extraordinary places, created by combining unique architecture, 1 hotel / 375 rooms 2 hotels / 1,028 rooms 7 hotels / 2,160 rooms
expressive decor and artistry, and magnificent features. Add engaging 29 countries
service, and the result is an unforgettable guest experience.

PIPELINE
27 hotels
7,185 rooms
15 countries

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 FAIRMONT.COM 15
 THE MOST SELECT
COLLECTION OF
EMBLEMATIC LUXURY
HOTELS IBIS STYLES W ROCLOW CENTRU M – POLAND G U IYANG ART CENTER HOTEL - EM BLEM S COLLECTION

ICONS · SYMBOLS OF LUXURY LOVED BY EMBLEMATIC CROWDS 60 properties by 2030.

Some hotels are not just hotels. They are true flagships, icons, the pride
of a nation. Emblems was created to bring together these jewels of the PIPELINE UPCOMING OPENINGS 3 KINDS OF EMBLEMS
crown. No matter the destination, staying at Emblems offers the 2 hotels
Huagang Wangjing Hangzhou Heritage
unique feeling of being part of the most exclusive and select club. Hotel, China Retreat
189 rooms 125 rooms & suites - Signature
opening January 2024
1 country
Guiyang Art Centre Hotel, China
64 rooms & suites -
opening March 2025

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 EMBLEMS 16
 HOTELS & RESORTS

IBIS STYLES
SOFITEL W ROCLOW
M EXICO CENTRU
CITY REFORM AM- M–EXICO
POLAND

LIVE THE
FRENCH WAY SOFITEL LOND ON ST JAM ES - U NITED K ING D OM IBIS STYLES
SOFITEL SEOUWLROCLOW CENTRU
AM BASSAD M – POLAND
OR - SOU TH K OREA

CHIC · PASSIONATE · INDULGENT · SPECIAL Almost 145 hotels open and in the pipeline.

Imagine modern luxury hotels where the essence of each destination NETWORK NORTH & CENTRAL AMERICA NORTHERN EUROPE MIDDLE EAST & AFRICA SOUTH EAST ASIA
is artfully blended with French art de vivre, creating chic experiences 120 hotels
7 hotels / 2,182 rooms 12 hotels / 3,268 rooms 27 hotels / 7,234 rooms 15 hotels / 4,146 rooms
for modern voyageurs to indulge in and celebrate life’s pleasures, the
31,229 rooms SOUTH AMERICA SOUTHERN EUROPE GREATER CHINA PACIFIC
French way. 9 hotels / 1,404 rooms 13 hotels / 2,033 rooms 22 hotels / 7,497 rooms 15 hotels / 3,465 rooms
47 countries

PIPELINE
24 hotels
6,720 rooms
12 countries

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 SOFITEL.COM 17
 UNLIMITED
WONDERS
RESORTS · ENTERTAINMENT · GOURMET · FAMILY FUN

Dedicated to the art of traditional Turkish hospitality, Rixos offers a

unique spa experience in the finest surroundings and a luxurious
ambience. An outstanding resort experience with professional
entertainment and sports – at Rixos, the all-inclusive is all-exclusive.

Over 40 hotels open and in the pipeline.

NETWORK NORTHERN EUROPE
8 hotels / 1,843 rooms
29 hotels
9,709 rooms MIDDLE EAST & AFRICA
21 hotels / 7,866 rooms
6 countries

PIPELINE
12 hotels
5,597 rooms
6 countries

Figures by end of June 2022

A BRAND DESIGNER / HOTELS & RESORTS CLU B PRIVE BY RIXOS BELEK - ANTALYA - TU RK EY RIXOS.COM 18
 IBIS STYLES W -ROCLOW
ONEFINESTAY CENTRU M – POLAND
IBIZA , SPAIN

ENJOY THE
FINEST STAYS ONEFINESTAY - OCEAN VIEW AVENU E - M AR VISTA, U SA IBIS STYLES W -ROCLOW
ONEFINESTAY BELSIZE CENTRU M – POLAND
PARK G ARD ENS - LOND ON, U K

VETTED HOMES · VILLAS · CHALETS · TAILORED EXPERIENCES Over 4,500 homes. villas & chalets
3 collections: home, villa, chalet
We are onefinestay - a personal service for discerning guests who 50 global destinations
value exceptional quality homes, villas & chalets and experiences in the
most desirable global destinations. We help our guests find their ideal
home-from-home, whilst every stay is professionally managed to THE ART OF CURATION
ensure an effortless and enjoyable rental experience. This includes a From beachside estates to chic apartments and cosy ski chalets, the leading hospitality brand’s 5000 homes, villas
personal welcome, 24/7 guest support, extensive housekeeping and and chalets are hand-picked for location, space, character, and comfort.
dedicated concierge services.

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 ONEFINESTAY.COM 19
PREMIUM

DIVERSE GUEST
EXPERIENCES
FOR EVERY TYPE
OF TRAVELER
Our premium brands are known for their distinctiveness and
unique character. From the storied portfolio of MGallery Hotel
Collection to the culinary brilliance of Mövenpick, from
Pullman’s energy to Swissôtel’s vitality, each brand provides a
custom-made guest experience unlike any other.

MANTIS \ MGALLERY \ ART SERIES \ PULLMAN \ SWISSÔTEL \ ANGSANA

\ MÖVENPICK \ GRAND MERCURE \ PEPPERS \ THE SEBEL

A BRAND DESIGNER / HOTELS & RESORTS PU LLM AN SYD NEY HYD E PARK 20
 AN EXCEPTIONAL
PLACE TO FIND
YOURSELF IBIS STYLES W ROCLOW CENTRU M – POLAND ORIG INS LOD G E BY M ANTIS - COSTA RICA

DIVERSE · INTIMATE · EXPERIENTIAL · UNEXPECTED 35 hotels open and in the pipeline.

Mantis is a leading, conservation-focused hotel group with curated NETWORK NORTH & CENTRAL AMERICA MIDDLE EAST & AFRICA
hotels, eco-lodges and waterways located all over the world. 23 hotels
2 hotels / 19 rooms 17 hotels / 517 rooms
Sustainable travelers have been enjoying eco-tourism, safaris and
654 rooms NORTHERN EUROPE PACIFIC
adventure travel with Mantis since 2000. 3 hotels / 114 rooms 1 hotel / 4 rooms
10 countries

PIPELINE
2 hotels
427 rooms
8 countries

A BRAND DESIGNER / HOTELS & RESORTS 2021 year-end figures MANTISCOLLECTION.COM 21

 STORIES
THAT STAY
DELIGHTFUL · SINGULAR · ENRICHING · INSPIRING

MGallery selects unique properties with passion, gathering them into

a unique collection of hotels where captivating stories are lived and
shared. With more than 100 hotels around the world, each Mgallery
tells a unique story inspired by the location. From bespoke design and
sensorial mixology to dedicated wellbeing, MGallery hotels are places
where guests can enjoy a lavish travel experience.

170 hotels and open and in the pipeline.

NETWORK NORTH & CENTRAL AMERICA MIDDLE EAST & AFRICA
2 hotels / 162 rooms 10 hotels / 1,718 rooms
114 hotels
12,258 rooms SOUTH AMERICA GREATER CHINA
5 hotels / 389 rooms 4 hotels / 552 rooms
36 countries
NORTHERN EUROPE SOUTH EAST ASIA
18 hotels / 1,917 rooms 23 hotels / 2,748 rooms

SOUTHERN EUROPE PACIFIC

42 hotels / 3,482 rooms 10 hotels / 1,290 rooms

PIPELINE
56 hotels
7,121 rooms
37 countries

Figures by end of June 2022

A BRAND DESIGNER / HOTELS & RESORTS M G ALLERY HAI PHONG - VIETNAM MGALLERY.COM 22
 CREATING
UNIQUE AND
INSPIRED
EXPERIENCES
REFINED · CONTEMPORARY · ENGAGING

Inspired by and dedicated to Australian contemporary artists, Art

Series offers an extraordinary boutique hotel experience. Located in
the hottest art and cultural hubs, the boutique hotels are currently
found in Melbourne, Brisbane and Adelaide. Each hotel takes design
inspiration from the namesake artist.

With original artworks and editions adorning the walls and halls, the
multifaceted art-inspired experience is complete with dedicated art
channels, art libraries, art tours and art utensils on supply.

Boasting personalized service and sophisticated style, all suites

showcase up-to-the-minute comforts and technology – with Art Series
signature bedding to ensure the sweetest of sleeps. Experience an
extraordinary stay with Art Series Hotels.

Almost 10 hotels open and in the pipeline.

NETWORK
8 hotels
2,000 rooms
1 country

PIPELINE
1 country
2021 year-end figures

A BRAND DESIGNER / HOTELS & RESORTS ART SERIES - THE JOHNSON - SPRING HILL - AU STRALIA ARTSERIESHOTELS.COM.AU 23
 IBIS
PU STYLES
LLM W ROCLOW
AN LOND CENTRU M
ON ST PANCRAS - U– KPOLAND

OUR WORLD IS
YOUR PLAYGROUND PU LLM AN LOND ON ST PANCRAS - U K IBIS
PU STYLES
LLM W ROCLOW
AN BERLIN SCHWCENTRU M –- POLAND
EIZERHOF G ERM ANY

PIONEERING · STYLISH · ACCOMPLISHED · INVIGORATED Around 200 hotels open and in the pipeline.
Hotels and resorts blending peak performance and personal well- NETWORK NORTH & CENTRAL AMERICA NORTHERN EUROPE MIDDLE EAST & AFRICA SOUTH EAST ASIA
being. A vibrant place where global nomads can feel at their very best, 146 hotels
2 hotels / 841 rooms 14 hotels / 3,516 rooms 16 hotels / 5,582 rooms 28 hotels / 8,579 rooms
whether on business or at leisure.
42,317 rooms SOUTH AMERICA SOUTHERN EUROPE GREATER CHINA PACIFIC
10 hotels / 2,672 rooms 13 hotels / 3,836 rooms 44 hotels / 13,873 rooms 19 hotels / 3,418 rooms
41 countries

PIPELINE
53 hotels
13,651 rooms
22 countries

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 PULLMANHOTELS.COM 24
 IBIS STYLES W ROCLOW CENTRU M – POLAND

LIFE IS A JOURNEY.
LIVE IT WELL. IBIS STYLES W ROCLOW CENTRU M – POLAND SW ISSÔTEL THE BOSPHORU S - ISTANBU L - TU RK EY

FULL OF VITALITY · RELIABLE · RECHARGED · AT EASE Over 60 hotels open and in the pipeline.
Swissôtel’s claim reinforces our belief that time and travel are true gifts NETWORK NORTH & CENTRAL AMERICA NORTHERN EUROPE GREATER CHINA PACIFIC
in life and that we should use our time — wherever we are in the world 33 hotels
1 hotel / 662 rooms 7 hotels / 1,402 rooms 6 hotels / 2,281 rooms 1 hotel / 369 rooms
— well and wisely. Our Swiss hospitality, synonymous with excellence,
13,824 rooms SOUTH AMERICA MIDDLE EAST & AFRICA SOUTH EAST ASIA
efficiency and care, takes care of everything, so guests can use their 3 hotels / 758 rooms 10 hotels / 5,363 rooms 5 hotels / 2,989 rooms
time doing the things they love. Quality time, pure and simple. 20 countries

PIPELINE
30 hotels
6,963 rooms
22 countries

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 SWISSOTEL.COM 25
 IBIS SANA
ANG STYLES W ROCLOW
LANG CENTRU M – POLAND
CO – VIETNAM

SENSING
THE MOMENT ANG SANA CORFU – G REECE IBIS STYLES
ANG W ROCLOW
SANA VELAVARU –MCENTRU M – POLAND
ALD IVES

BONDING • VIBRANT • LOCAL CHIC • ADVENTURE Over 40 * hotels open and in the pipeline.
Angsana brings the adventure back to travel, whatever your age or NETWORK NORTH & CENTRAL AMERICA MIDDLE EAST & AFRICA SOUTH EAST ASIA *Also includes hotels
reason to visit. Intertwining the local chic and a vibrant fun-filled 18 hotels
2 hotels / 270 rooms 2 hotels / 92 rooms 8 hotels / 1,209 rooms for which Accor only
atmosphere, Angsana offers amazing destination playgrounds across has a distribution &
2,874 rooms SOUTHERN EUROPE GREATER CHINA loyalty agreement.
the world. Each hotel is uniquely designed to provide spacious, stylish 1 hotel / 196 rooms 5 hotels / 1,107 rooms
rooms and suites that are perfect for couples, families and groups of 12 countries
friends.

PIPELINE
24 hotels
4,373 rooms
9 countries

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 ANGSANA.COM 26
 THE PLACE TO
SAVOUR LIFE
INTUITIVE · GENIUNE · HUMAN · WARM

We believe true hospitality is about turning small gestures into

heartwarming moments. We enable our guests to savor the flavor of
life, balancing little indulgences with what’s good for them – and good
for the world.

Over 170 hotels and open and in the pipeline.

NETWORK NORTHERN EUROPE SOUTH EATH ASIA
115 hotels 22 hotels / 4,770 rooms 18 hotels / 4,467 rooms

27,129 rooms MIDDLE EAST & AFRICA PACIFIC

32 countries 70 hotels / 16,939 rooms 4 hotels / 715 rooms
GREATER CHINA
1 hotel / 238 rooms

PIPELINE
58 hotels
12,018 rooms
31 countries

Figures by end of June 2022

A BRAND DESIGNER / HOTELS & RESORTS M ÖV ENPICK G RAND PLAZA D UBAI - U.A.E MOVENPICK.COM 27
 PROUDLY
LOCAL
DISCERNING · CULTURED · LOCAL

At Grand Mercure, world-class standards are entwined with a uniquely

local spirit. We set out to harness the mind, heart and soul of our
locations, brought to life through a blend of rituals, customs, culture
and sensations. We invite you to experience deeper, discover the
unexpected and gain a fresh perspective of your world.

Over 90 hotels open and in the pipeline.

NETWORK SOUTH AMERICA SOUTH EAST ASIA
55 hotels 8 hotels / 1,801 rooms 15 hotels / 4,668 rooms

12,312 rooms MIDDLE EAST & AFRICA PACIFIC

12 countries 8 hotels / 1,590 rooms 8 hotels / 274 rooms
GREATER CHINA
16 hotels / 3,979 rooms

PIPELINE
36 hotels
9,077 rooms
7 countries

Figures by end of June 2022

A BRAND DESIGNER / HOTELS & RESORTS G RAND M ERCURE PUKA PARK RESORT - PAUANUI BEACH - NEW ZEALAND GRANDMERCURE.COM 28
 IBIS STYLES W ROCLOW CENTRU M – POLAND

REMEMBER
WHEN IBIS STYLES W ROCLOW CENTRU M – POLAND PEPPERS D OCK LAND S - AU STRALIA

INDULGENT · REJUVENATING · EXPERIENTIAL · MEMORABLE Over 25 hotels open and in the pipeline.
The Peppers brand has become synonymous with a sense of refined NETWORK
indulgence, attention to detail and excellent personal service. Explore 28 hotels
an irresistible and intriguing range of escapades selectively located in
some of the most spectacular destinations of Australia, New Zealand 4,769 rooms
and Indonesia. 3 countries

From country estates to relaxing beachside resorts, world-class golf

resorts to romantic vineyard retreats, Peppers combines personal and PIPELINE
friendly services with exceptional food and wine. 2 hotels
343 rooms
2 countries

A BRAND DESIGNER / HOTELS & RESORTS 2021 year-end figures PEPPERS.COM.AU 29

 IBIS SEBEL
THE STYLESTW
W IN
ROCLOW CENTRU
W ATERS M – POLAND
- AU STRALIA

THE LUXURY OF
PERSONAL SPACE THE SEBEL M ELBOU RNE M ALVERN - AU STRALIA IBIS SEBEL
THE STYLESSU
WITES
ROCLOW
AU CKCENTRU M – POLAND
LAND - NEW ZEALAND

EFFORTLESS SOPHISTICATED · TRAVELED · UPGRADING LIVING · Over 30 hotels open and in the pipeline.
FREEDOM
NETWORK
A high level of autonomy in elegant surroundings? The Sebel is THE 32 hotels
upscale apartment brand in Australia and New Zealand, offering the
warm experience of an unforgettable stay – with the feel of being at 2,163 rooms
home. 3 countries

PIPELINE
3 hotels
365 rooms
2 countries

A BRAND DESIGNER / HOTELS & RESORTS 2021 year-end figures THESEBEL.COM 30

MIDSCALE

A VANT-GARDE
OF POWER BRANDS

Accor’s 50-year-plus history began in France with leading-edge

concepts in hospitality, bringing leisure travel and hotel stays to
the broader public. With innovative brands such as Novotel and
Mercure, Accor is a global leader in the midscale segment.

MANTRA \ NOVOTEL \ MERCURE

A BRAND DESIGNER / HOTELS & RESORTS M ERCU RE K RAK OW FABRYCZNA CITY - POLAND 31
 IBIS
M STYLES
ANTRA AQUWEU
ROCLOW CENTRU
S ON PORT, MD
PORT – OU
POLAND
G LAS – AU STRALIA

ROOM FOR
EVERYONE M ANTRA ON THE QU AY, BRISBANE - AU STRALIA IBIS
M STYLES
ANTRA W ROCLOW
ZANZIBAR, CENTRU M –- POLAND
M OOLOOLABA AU STRALIA

PERSONAL · FLEXIBLE · TRUSTWORTHY · RELAXED Over 80 hotels open and in the pipeline.
Offering premium accommodation with a warm welcome in bustling NETWORK
cities and favorite vacation destinations, Mantra has all bases covered. 79 hotels
With hotels, resorts and self-contained apartments on the coast and in 15,619 rooms
the city, you will always find the perfect space in the ideal place. Across 3 countries
Australia, New Zealand and Indonesia, whether you want less hassle
on business trips or more good times on vacation, Mantra makes it
easy. PIPELINE
3 hotels
250 rooms
2 countries

A BRAND DESIGNER / HOTELS & RESORTS 2021 year-end figures MANTRA.COM.AU 32

 TIME IS ON
YOUR SIDE
RELAXED · LIVELY · COMFORTED · ENERGIZED

At Novotel, we believe that quality time is about making everyday

moments matter. Everything has been thought out to enhance
guests’ life balance, well-being, and enjoyment.

Featuring intuitive and modern design, plus a wide range of rewarding

experiences, Novotel offers the opportunity to disconnect from a busy
life or make time to connect with family, friends or colleagues. The
perfect spot for travelers and locals to have a drink, a bite to eat, to
work, play or relax.

Over 715 hotels and open and in the pipeline.

NETWORK NORTH & CENTRAL AMERICA MIDDLE EAST & AFRICA
11 hotels / 2,230 rooms 64 hotels / 12,730 rooms
554 hotels
106,370 rooms SOUTH AMERICA GREATER CHINA
38 hotels / 6,909 rooms 38 hotels / 10,838 rooms
65 countries
NORTHERN EUROPE SOUTH EAST ASIA
135 hotels / 25,751 rooms 65 hotels / 15,933 rooms

SOUTHERN EUROPE PACIFIC

162 hotels / 22,794 rooms 41 hotels / 9,185 rooms

PIPELINE
162 hotels
32,886 rooms
49 countries

Figures by end of June 2022

A BRAND DESIGNER / HOTELS & RESORTS NOV OTEL SING APORE ON STEV ENS - SING APORE NOVOTEL.COM 33
 IBIS
M STYLES
ERCU W ROCLOW
RE BOU RNEM OUCENTRU M – POLAND
TH QU EENS HOTEL & SPA – U .K .

LOCALLY
INSPIRED HOTELS
FOR EVERYONE M ERCU RE AM STERD AM NORTH STATION - THE NETHERLAND S IBIS
M STYLES
ERCU W ROCLOW
RE M ALD CENTRU
IVES K OOD D OO M – POLAND
RESORT

CHARMING · DYNAMIC · LOCAL 1115 hotels open and in the pipeline.

Every Mercure is a portal to a destination. Every detail of the decor tells NETWORK SOUTH AMERICA SOUTHERN EUROPE GREATER CHINA PACIFIC
a story about the location and its cultural heritage, and our teams are 904 hotels
60 hotels / 7,958 rooms 310 hotels / 30,345 rooms 115 hotels / 20,291 rooms 49 hotels / 5,866 rooms
genuinely knowledgeable about the city. While every Mercure hotel is
119,591 rooms NORTHERN EUROPE MIDDLE EAST & AFRICA SOUTH EAST ASIA
unique, all share the same passion for high-quality services. 279 hotels / 36,844 rooms 29 hotels / 5,353 rooms 62 hotels / 12,934 rooms
59 countries
From the moment our guests step inside a Mercure – be it in Paris, Rio
or Bangkok – they are immersed in their destination. Mercure: locally
inspired hotels. PIPELINE
211 hotels
35,324 rooms
43 countries

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 MERCURE.COM 34
ECONOMY

EASY-GOING STYLE
AND EXCELLENT
VALUE

Our economy brands provide spirited, easy-going and fun

travel experiences with great value guaranteed. The hotels
are as popular with traveling guests as they are with locals,
due to their strong brand markers, welcoming styles and
strong ties to local communities. Accor is a market leader in
the economy segment.

BREAKFREE \ IBIS \ IBIS STYLES \ GREET \ IBIS BUDGET \ HOTEL F1

A BRAND DESIGNER / HOTELS & RESORTS IBIS STYLES TOU LOU SE G ARE CENTRE M ATABIAU - FRANCE 35
 IBIS STYLES W ROCLOW CENTRU M – POLAND

GIVE ME
A BREAK IBIS STYLES W ROCLOW CENTRU M – POLAND BREAK FREE G REAT SAND Y STRAITS - U RANG AN – NEW ZEALAND

GREAT VALUE · GREAT LOCATIONS · GREAT BREAKS Over 20 hotels open and in the pipeline.
Spacious self-contained apartments and hotel-style accommodations NETWORK
combine value with the best beaches, city highlights and vacation 22 hotels
attractions.
3,288 rooms
Families, groups, couples — from Australia and worldwide — recognize 2 countries
the style and promise of a BreakFree offer. For them, their stay is all
about the experience of the location and the comfortable,
unpretentious accommodation with relaxed service. PIPELINE
2 hotels
152 rooms

A BRAND DESIGNER / HOTELS & RESORTS 2021 year-end figures BREAKFREE.COM.AU 36

 IBISBARCELONA
IBIS STYLES W ROCLOW CENTRU
PZA G LORIES 22M- –SPAIN
POLAND

WE ARE
OPEN IBIS LOND ON SU TTON POINT - U K IBISSAO
IBIS STYLES
PAUW ROCLOW
LO CENTRU
BARRA FU ND A -M – POLAND
BRASIL

VIBRANT SOCIAL SPACES · OPEN TO EVERYONE 1390 hotels open and in the pipeline.
Hello to those who say hi rather than goodbye, those who keep an NETWORK NORTH & CENTRAL AMERICA NORTHERN EUROPE MIDDLE EAST & AFRICA SOUTH EAST ASIA
open mind and trust what their eyes might find, those who love an 1,247 hotels
20 hotels / 2,686 rooms 284 hotels / 39,984 rooms 80 hotels / 14,377 rooms 43 hotels / 10,056 rooms
unexpected encounter…those who see nothing strange in being a
157,267 rooms SOUTH AMERICA SOUTHERN EUROPE GREATER CHINA PACIFIC
stranger. Hello to you, to her, to him…to those who love it when life and 159 hotels / 23,677 rooms 443 hotels / 40,940 rooms 199 hotels / 22,193 rooms 19 hotels / 3,354 rooms
fun just happen...and always keep their heart and eyes wide open. 68 countries

PIPELINE
143 hotels
17,462 rooms
33 countries

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 IBIS.COM 37
 OPEN TO
CREATIVITY
TRENDY · PLAYFUL · SURPRISING · JOYFUL

Hello to those who give curiosity a taste, those who prefer open spaces
and a world embraced, those who are never hostile... to style. Hello to
the makers, the thinkers; hello to the dreamers. Hello to the beauty
hunters who see the wonder of design as on- of-a-kind and always
keep an open mind.

755 hotels and open and in the pipeline.

NETWORK NORTH & CENTRAL AMERICA MIDDLE EAST & AFRICA
2 hotels / 219 rooms 15 hotels / 2,798 rooms
607 hotels
64,765 rooms SOUTH AMERICA GREATER CHINA
48 hotels / 6,417 rooms 63 hotels / 7,046 rooms
50 countries
NORTHERN EUROPE SOUTH EAST ASIA
139 hotels / 15,163 rooms 50 hotels / 10,328 rooms

SOUTHERN EUROPE PACIFIC

271 hotels / 20,579 rooms 19 hotels / 2,215 rooms

PIPELINE
148 hotels
20,491 rooms
44 countries

Figures by end of June 2022

A BRAND DESIGNER / HOTELS & RESORTS IBIS STYLES ED INBURG H CENTRE ST AND REW SQUARE - UK IBIS.COM 38
 GIBIS
REETSTYLES
BEAUWNEROCLOW CENTRU M – POLAND
- FRANCE

DO GOOD FEEL
GOOD HOTELS G REET BORD EAU X AÉROPORT, M ÉRIG NAC - FRANCE GIBIS
REETSTYLES W ROCLOW
CASTRES, CENTRU M – POLAND
SAIX - FRANCE

NATURAL · SINCERE · OPTIMISTIC Over 35 hotels open and in the pipeline.

Greet hotels offer affordable, comfortable stays that feel positively NETWORK NORTHERN EUROPE
different. Greet hotels promote positive hospitality, by giving a second 16 hotels
2 hotels / 255 rooms
lease of life to places, objects and people.
1,161 rooms SOUTHERN EUROPE
14 hotels / 906 rooms
2 countries

PIPELINE
20 hotels
1,679 rooms
6 countries

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 GREET 39
 IBIS STYLES W ROCLOW CENTRU M – POLAND

OPEN TO
ADVENTURE IBIS STYLES W ROCLOW CENTRU M – POLAND IBIS BUD G ET ROUEN CENTRE RIV E G AUCHE – FRANCE

OPEN · SMART · SAVVY · DYNAMIC Over 690 hotels open and in the pipeline.
Hello to the go-getters, early-risers, the riders and the party lovers. NETWORK NORTH & CENTRAL AMERICA NORTHERN EUROPE MIDDLE EAST & AFRICA PACIFIC
Hello to the movers and shakers, to the great deal finders. Hello to the 648 hotels
1 hotel / 154 rooms 157 hotels / 18,257 rooms 4 hotels / 484 rooms 22 hotels / 2,302 rooms
young and the young-at-heart, the daring, the street-smart. To those
65,567 rooms SOUTH AMERICA SOUTHERN EUROPE SOUTH EAST ASIA
who can make anywhere their home, while embracing the unknown. 64 hotels / 11,427 rooms 374 hotels / 29,623 rooms 26 hotels / 3,320 rooms
Hello to those who find adventure in the everyday. And when the 25 countries
night comes, a sweet dream of their stay.

PIPELINE
44 hotels
5,375 rooms
14 countries

A BRAND DESIGNER / HOTELS & RESORTS Figures by end of June 2022 IBIS.COM 40
 #ON THE ROAD
LOW COST · DISTINCTIVE · FRIENDLY · TRUSTFUL

A French motel positioning with innovative, low-cost brand DNA,

hotelF1 is the smart accommodation choice for enjoying even more
experiences en route to your vacation destination.

Over 150 hotels and open and in the pipeline.

NETWORK
153 hotels
11,842 rooms
1 country

PIPELINE
1 hotel
62 rooms
1 country

2021 year-end figures

A BRAND DESIGNER / HOTELS & RESORTS HOTELF1 NANCY SUD - HEILLECOURT - FRANCE HOTELF1.ACCOR.COM 41
ALL-INCLUSIVE
COLLECTION

A BRAND DESIGNER / ALL-INCLUSIVE COLLECTION PU LLM AN M ALD IVES M AAM U TAA 42

GLOBAL
ALL-INCLUSIVE
COLLECTION
IBIS STYLES W ROCLOW CENTRU M – POLAND

IBIS STYLES W ROCLOW CENTRU M – POLAND RIXOS PREM IU M M AG AW ISH SU ITES AND VILLAS - EG YPT

The All-Inclusive Collection by Accor is a global, all-inclusive, LUXURY PREMIUM

multibranded platform offering experiences reflective of seven pillars:
premium and luxury resorts, high-quality entertainment, leisure
destinations, exceptional food and beverage, curated kids activities,
multiple sports activities, active outdoors and world-class wellness.

Over 45 All-Inclusive Resorts open and in the pipeline.

NETWORK PIPELINE INCLUSIVE DESTINATIONS HOTELS & RESORTS

26 All-Inclusive 20 All-Inclusive
All-Inclusive All-Exclusive
Resorts Resorts
Resort Experts
10,254 rooms 12,150 rooms* Business Model Profitability *
All figures by end of April 2022, based on Accor and consolidated figures.

A BRAND DESIGNER / ALL-INCLUSIVE COLLECTION 43

RESIDENTIAL

A BRAND DESIGNER / RESIDENTIAL FAIRM ONT RESID ENCES ROYAL PALM M ARRAK ECH - M OROCCO 44
EXTENDED
STAY HOTELS

IBIS STYLES W ROCLOW CENTRU M – POLAND

LARGEST PLAYER
OUTSIDE THE USA IBIS STYLES W ROCLOW CENTRU M – POLAND SOFITEL AM BASSAD OR SEOU L HOTEL & SERVICED RESID ENCES - K OREA

Accor is a global leader in serviced apartments and aparthotels, LUXURY PREMIUM MIDSCALE ECONOMY
offering innovative brand solutions across all segments.

Over 380 extended-stay hotels open and in the pipeline.

NETWORK PIPELINE Business model proves resilient

311 Extended 73 Extended “Meeting demand for self-catered travel”
Stay Hotels Stay Hotels
33,442 rooms 11,365 rooms5

Figures by end of April 2022

A BRAND DESIGNER / RESIDENTIAL 45

 IBIS
AD AGSTYLES W ROCLOW
IO - COLIVING CENTRU
PARIS BERCYM- –FRANCE
POLAND

THE SERVICES OF
HOTELS,THE FREEDOM
OF APARTMENTS AD AG IO ED INBU RG H ROYAL M ILE – U .K . IBIS
AD AGSTYLES W ROCLOW
IO PARIS NATION –CENTRU
FRANCEM – POLAND

URBAN · COMFORT · FLEXIBILITY Over 150 hotels open and in the pipeline.
How do you stay away from home and enjoy real at-home comfort NETWORK SOUTH AMERICA SOUTHERN EUROPE
while discovering a new city? 122 aparthotels
5 aparthotels / 518 apartments 83 aparthotels / 8,850 apartments
Adagio Aparthotels offer functional apartments with the advantage of
13,768 apartments NOTHERN EUROPE MIDDLE EAST & AFRICA
dedicated hotel services and natural hospitality. Located in the heart 25 aparthotels / 2,972 apartments 9 aparthotels / 1,428 apartments
of cities at over 100 addresses worldwide, the brand has three product 13 countries
ranges: Adagio, Adagio Access and Adagio Premium.

PIPELINE
30 aparthotels
4,858 apartments
15 countries

A BRAND DESIGNER / RESIDENTIAL Figures by end of June 2022 ADAGIO-CITY.COM 46

BRANDED PRIVATE
RESIDENCES

IBIS STYLES W ROCLOW CENTRU M – POLAND

INDUSTRY LEADER
OUTSIDE THE USA IBIS STYLES W ROCLOW CENTRU M – POLAND THE OW O RESID ENCES BY RAFFLES - LOND ON - U .K .

Accor offers unrivaled residential expertize, bringing iconic brands and LUXURY PREMIUM MIDSCALE
legendary service to private home ownership.

Over 120 branded private residences open and in the pipeline.

NETWORK PIPELINE 12B$ estimated Retail Value of

33 branded 90 branded network and pipeline5
private private
residences residences
6,008 units 16,700 units

Figures by end of April 2022

A BRAND DESIGNER / RESIDENTIAL 47

WORKSPACES

A BRAND DESIGNER / WORKSPACES 48

MEETINGS & EVENTS

MEETING
ALL NEEDS
FLEXIBLE WORKSPACES & SERVICES

3,200 of our hotels around the world feature state-of-the-art equipment to meet evolving needs in the
ways we work — coworking, office spaces, meeting spaces — for individual workers as well as for
companies. Supported by innovative solutions for planning professional events, we enable seamless
physical and virtual meetings, and provide instant online booking for groups. A unique combination that
ensures every business event is a success for our guests.

18,500+ meeting rooms

ALL MEETING PLANNER GROUPSYNC

a solution to enable Ioyalty program for event instant online booking

seamless physical & virtual organizers for groups in our hotels
meetings worldwide

2021 year-end figures

A BRAND DESIGNER / WORKSPACES 49

 THE FUTURE
OF WORK
STARTS HERE
WORK · SHARE · LIVE

Wojo is one of the key players in the European coworking market,

and part of the transformation process we see in today’s workplaces.
Wojo offers solutions for companies that seek to find inspiring and
attractive spaces that encourage creation, collaboration and social
exchange — and also a work-life balance.

Today, more than 600 companies have chosen to install their teams
and employees in private offices at Wojo. With a private office
(available for teams of 2 to 400 people) you have access to a
multitude of shared spaces and services such as meeting rooms,
coworking areas, reception and bar.

Over 500 addresses (coworking & private offices)

15 LARGE SITES 100,000 sqm in France, Spain, Brazil,

14 in France 8,000 members Germany & Austria
11 in the Paris area
2 in Lyon
1 in Lille
1 in Barcelona

PIPELINE Figures by end of June 2022

Wojo Paris 13 – Montparnasse
13,000 sqm: opening Q3 2022
Network expansion in South America

A BRAND DESIGNER / WORKSPACES W OJO LYON G RAND HÔTEL D IEU - FRANCE WOJO.COM 50
FOOD & BEVERAGE

A BRAND DESIGNER / FOOD & BEVERAGE 51

FOOD & BEVERAGE
SEEKING
EXCELLENCE
& AUTHENTICITY
Our ambition is to make food and beverage at the heart of the
guest experience by creating one-of-a-kind and authentic
experiences that attract locals and travelers alike. We build on a
locally-driven approach to bring the highest level of expertize
and excellence to serve delicious meals that are respectful of
the environment and the seasons, and to create stand-out
places that are rooted in their communities.

10,000+ 200M 100,000

restaurants & bars meals each year talented team
members in F&B

MORE THAN 10 F&B CONCEPTS

Beaufort B/Side Jamboree Sponta

Belga C Confidentiel Keepers Reign
Bökan fl.2 Stamford Clockwork

A BRAND DESIGNER / FOOD & BEVERAGE FAIRM ONT K EA LANI M AU I - U SA

2021 year-end figures 52
 POTEL ET
CHABOT
ENCHANTMENT · PASSION · EXCELLENCE

We do not merely respond to your desires – we awaken them.

We exercise our savoir-faire so precisely that we not only satisfy,
but surpass your strictest standards. We draw upon our two centuries
of history to render the present eternally exquisite. Our values align
wholly with your commitment to a better world. Today, we are
inventing your celebrations of tomorrow. Welcome to Potel et Chabot.

EXCLUSIVE VENUES
Pavillon Gabriel
Pavillon Cambon-Capucines
Hôtel d’Evreux
Pavillon Vendôme

SAINT CLAIR
AUTHENTICITY · INVENTION · GENEROUSITY

At Saint Clair, we believe in authentic and sincere relationships

because they are what allow us to build beautiful human and sensory
encounters. This is because they transform us, allow us to grow, move
or simply surprise us. At Saint Clair we are committed to creating
encounters.

EXCLUSIVE VENUES
Pavillon Dauphine

A BRAND DESIGNER / FOOD & BEVERAGE POTELETCHABOT.COM / SAINTCLAIR.COM 53

 IBIS STYLES W ROCLOW CENTRU M – POLAND

UNIQUE PLACES
TO CELEBRATE IBIS STYLES W ROCLOW CENTRU M – POLAND GIGI PARIS - FRANCE

ICONIC VENUES · FINE DINING · ENTERTAINMENT FLAGSHIPS

In just over 10 years, Paris Society has become a leader in events,

hospitality and entertainment in France.

Today, Paris Society is held up by four pillars: CLUBS, the heart and soul
of Parisian nightlife; TABLES, top-drawer restaurants in iconic venues;
PLACES, an unparaleled portfolio of event venues; and HOTELS, the
result of all this savoir-faire, transforming everyday escapades into
unforgettable moments.

More than 50 exceptional places

200 full-time employees
1200 employees in total
A BRAND DESIGNER / FOOD & BEVERAGE Figures by end of June 2022 PARIS-SOCIETY.COM 54
ENTERTAINMENT

A BRAND DESIGNER / ENTERTAINMENT 55

ENTERTAINMENT
MAKING NEW
MEMORIES
In unforgettable places all over the world – from rooftop venues
to underground clubs, breathtaking bars to remarkable
restaurants – Accor offers the very best in entertainment all
year round thanks to bespoke concepts and events launched
by our expert hotel brands. We continue to make every guest
experience the exceptional by creating new ways of making
memorable moments.

1,500 5,000+
Paris Society events visitors attend
organized every year Rixos events
annually

70+ 600
Sofitel La Nuit events Potel et Chabot
worldwide international
venues

A BRAND DESIGNER / ENTERTAINMENT LE ROYAL M ONCEAU RAFFLES PARIS - FRANCE 2021 year-end figures 56
WELLNESS

A BRAND DESIGNER / WELLNESS 57

WELLNESS
HOLISTIC
EXPERIENCES
Wellness has become a basic daily necessity, and the hospitality
sector has a major role to play in contributing to our clients’
physical, mental and spiritual wellbeing. With a dedicated
wellness division, Accor supports travelers to both maintain and
improve their health when they visit our spas, fitness clubs and
hotels.

We provide purpose-designed and innovative offers that foster

wellness – from inspired holistic treatments and active fitness
experiences to exceptional design. Wellness is a company
imperative for Accor.

600+ 1,000+ 14
hotel spas hotels with fitness Thalassa wellness
facilities resorts

2021 year-end figures

A BRAND DESIGNER / WELLNESS SO/ SOFITEL M AU RITIU S - BEL OM BRE 58

 A BUSINESS
PROVIDER
DRIVING
PERFORMANCE
AND VALUE FOR
OUR PARTNERS

Accor provides its business partners with ongoing support and

digital solutions that maximize distribution, optimize hotel
operations and enhance the customer experience. We bring
our expertize to boost performance and ensure the success of
our clients’ projects at every step of the way.

SALES, DISTRIBUTION & LOYALTY \ ALL \ BUSINESS ACCELERATORS \ D-EDGE

\ GEKKO GROUP \ VERYCHIC \ RESDIARY \ JOHN PAUL \ ASTORE

A BUSINESS PROVIDER IBIS STYLES PARIS ORLY TECH AIRPORT - PARAY VIEILLE POSTE - FRANCE 59
SALES, SALES
DEVELOP SALES REVENUE

DISTRIBUTION LOYALTY
Portfolio of B2B clients covering all
markets and most contributive segments

DRIVE INCREMENTAL
160K+ 300+
& LOYALTY STAYS AND RETAINS DEMAND
Global loyalty lifestyle program
Managed
accounts
Above property sellers
spread in 48 sales
offices
OTAs
NEGOTIATE ATTRACTIVE
95 68M+ COMMERCIAL CONDITIONS

Local & global Members At global & locals levels

partnerships (2021)

19 35M

Strong business development

ACCOR WEB
MAXIMIZE HOTEL
DIGITAL NET REVENUE
70%
CENTRAL
Partnerships
With major OTAS
Room Nights (2019)

and diversification Digital direct reservation platforms

BRAND REVENUE MANAGEMENT
DELIVERY
300M+ 18 46% LEVERAGE REVENUE MANAGEMENT
SYSTEMS POWER
Visits per year Brands.com International
An optimized rate architecture
(2019) websites Flows (2019)

+3% 1200
CONTACT CENTERS Incremental revenue Revenue Managers

DIGITAL MARKETING (Independent hotels

joining Accor, 2019)
experts around the world

ACCELERATE BUSINESS
ATTRACT & ENGAGE CUSTOMERS
AND IMPROVE CUSTOMER
Impactful marketing campaigns, SATISFACTION
events & partnerships
Automation of hotel overflow reservations

33% 1,8B 1100 19 6,5M

acquisition levers Emails sent to Languages over Requests
People covering
capturing demand in customers per 12 lovationsa (2019)
All time zones
web direct net year (2019)
revenue (2019)

A BUSINESS PROVIDER / SALES, DISTRIBUTION & LOYALTY 60

 LIFESTYLE LOYALTY
PROGRAM
ALL - Accor Live Limitless is a lifestyle loyalty program that goes
beyond hotels and offers, elevating hospitality to make life
extraordinary. Everywhere. Anytime.

ALL meets needs and desires for all budgets, reasons and locations,
with the most inspirational catalogue of international brands,
offers, services, rewards and experiences in sports, art, dining,
travel, wellness, shopping and entertainment with its one-stop
platform, all.com.

HOTELS, REWARDS & EXPERIENCES

ONLY ON ALL.COM

A BUSINESS PROVIDER / ALL ALL.COM 61

BUSINESS
ACCELERATORS

A BUSINESS PROVIDER / BUSINESS ACCELERATORS PU LLM AN ZHU HAI - CHINA 62

 MAXIMIZING HOTELS’
ONLINE REVENUES IBIS STYLES W ROCLOW CENTRU M – POLAND

D-EDGE is a SaaS company offering leading-edge cloud-based e-

commerce solutions that cover all stages of hotel distribution.
A 360° suite of solutions for independent hotels & chains

Its high-end technology — and unique connectivity — provide

independent hoteliers and chains with a smooth, transparent 360°
suite of solutions to optimize their online distribution.

17,000 hotels clients 150+ countries

1.9M rooms 550+ connected solutions

A BUSINESS PROVIDER / BUSINESS ACCELERATORS Figures by end of June 2022 D-EDGE.COM 63

 GEKKO GROUP
THE B2B SPECIALIST IN HOTEL DISTRIBUTION
PLATFORMS & LOYALTY PROGRAMS

Created in France in 2009, Gekko Group brings together experts and

technology to deliver renowned IT solutions for the leisure and
corporate tourism industry, plus its different actors.

Gekko has 6 different brands:

The B2B leader hotel booking tool The loyalty program for travel
dedicated to travel professionals professionals

The B2B leader hotel booking tool An innovative incentive solution that
dedicated to TMC’s and large companies combines change management and CSR

The next-generation hotel wholesaler The white label distribution and

loyalty solutions creator

KEY FIGURES
6 brands
100% proprietary technology based in France
2,000,000+ of accommodation properties all over the world,
from 1 to 5 stars, hotel chains and independent hotels, alternative
accommodations, private rentals…

Figures by end of June 2022

A BUSINESS PROVIDER / BUSINESS ACCELERATORS GEKKO-GROUP.COM 64

 VERYCHIC
EXCEPTIONAL HOTELS · EXCLUSIVE OFFERS

VeryChic proposes exclusive offers for extraordinary hotels to its

members, with up to 70 percent off. More than 7,000 partner hotels
optimize their distribution with VeryChic, and over 9 million members
have joined since its creation.

KEY FIGURES
9.1M members 30 experts
7,000+ partner hotels 2M app downloads
50 countries

FRANCE ITALY
25% 7%

GREECE UNITED ARAB EMIRATES

13% 6%

SPAIN REST OF WORLD

8% 4%

Figures by end of June 2022

A BUSINESS PROVIDER / BUSINESS ACCELERATORS VERYCHIC.COM 65

 IBIS STYLES W ROCLOW CENTRU M – POLAND

BUILT BY HOSPITALITY EXPERTS · FOR HOSPITALITY OPERATORS KEY FIGURES

59 countries
ResDiary is a world-class table and event booking system, built to enable hospitality 185+ million meals delivered
operators to deliver exceptional customer moments. 9,000+ venues
Figures by end of June 2022

Offering unrivaled smart table and booking channel management tools, hospitality
operators can accept commission-free reservations from anywhere around the 1 2 3 4
globe via their website, social media channels and Dish Cult, ResDiary’s diner- Smooth online Smart table Customized customer Increased diner loyalty
focused restaurant discovery platform. booking process management contact

Using clever integrations with EPOS, PMS, CRM, and marketing software providers,
ResDiary is at the heart of every operation, helping businesses maximize their profits
and their staff to thrive.

A BUSINESS PROVIDER / BUSINESS ACCELERATORS RESDIARY.COM 66

 CONCIERGERIE AND
LOYALTY PROGRAMS IBIS STYLES W ROCLOW CENTRU M – POLAND

ENCHANT YOUR CUSTOMER, VIP & EMPLOYEE RELATIONSHIPS Different areas of expertize to build loyalty among your VIPs:

Founded in 2008 as a fully owned subsidiary of the Accor group, John

Paul deploys the elegance of the French lifestyle on an international
scale.

Recognized worldwide for its premium concierge services and today 1 2 3 4 5

acclaimed for its tailor-made relationship marketing programs, John Premium concierge marketing “Money-can’t-buy” Luxury Digital
Paul supports the brands that entrust them with their best customers, service privileges experiences assistance services
in order to develop an emotional and engaging bond with them.

14 years of experience 6 hubs

+10 000 worldwide partners +550 collaborators

A BUSINESS PROVIDER / BUSINESS ACCELERATORS Figures by end of June 2022 JOHNPAUL.COM 67

 All your hospitality needs are delivered through innovative
digital solutions supported by our global and local team of
experts to secure and maximize your value.

Astore’s trademark — and the reason for its success — is its

knowledge and passion of hospitality. Today, with more than
7,500 customers worldwide, from economy to luxury, Astore is
the procurement partner of all hospitality establishments.
Bringing excellence and expertize across products and services
through 200 experts and innovative digital solutions, we
negotiate competitive prices and volumes for you to create the
value that enriches each guest’s experience.

Astore guarantees the ethical traceability of its products and

the security of supply-chains through regular compliance
checks for environmental and societal standards, ensuring the
best and most thoughtful products and services on the market.
Astore offers personalized and localized solutions that help its
partners realize their ambitions.

KEY FIGURES
Nearly 5000+ Suppliers / World
More than 7500+ Clients / World
2.6 Billion € spend / Worldwide
1 Innovative digital ecosystem
6 Families covering 100% of hotel needs
20+ Offices Worldwide and 200 Experts

Figures by end of June 2022

A BUSINESS PROVIDER / BUSINESS ACCELERATORS ASTORE 68

 A HOTEL
OPERATOR &
FRANCHISOR

HOTEL OPERATOR & FRANCHISOR 69

A HOTEL OPERATOR
& FRANCHISOR

IBIS STYLES W ROCLOW CENTRU M – POLAND

IBIS STYLES W ROCLOW CENTRU M – POLAND

ACCOR’S GLOBAL PRESENCE AND LOCALLY ROOTED OPERATIONS IN MANAGEMENT CONTRACT

8 HUBS PROVIDE OWNERS WITH SEAMLESS CONNECTIONS AND
REAL BENEFITS. By choosing Accor, you are joining forces with a global leading hotel operator running 2,800 hotels. We sell and
manage hotels' day-to-day operations, from budgets and accounting to performance and personnel — and
implement decisions made with you. We run effectively your hotel and boost your profits.
Powerful brands Strong local Proven Ongoing
and sales, operations, processes and financial returns FRANCHISE CONTRACT
distribution & expertize, and large economies
By joining us, you benefit from the strength of our global network of 2,500 locally run franchised hotels.
loyalty platform ongoing support of scale We stimulate hotels’ sales, increase your average room rate and generate additional revenue.
Our local experts help you at every step, from integrating your hotel into your brand to marketing your franchise,
year after year.

HOTEL OPERATOR & FRANCHISOR 70

ACCOR 360˚
SOLUTIONS PROVIDE
OPPORTUNITIES
FOR OWNERS
When you join Accor, we arm you with powerful brands plus a solid
foundation of services to ensure you a seamless path to performance.

To navigate even more effectively through today’s increasing

challenges, we’ve created Accor 360° Solutions, a powerful range of
specialized solutions to help you boost your revenue, optimize your
costs, and maximize your return on investment.

Whatever your goals, Accor can equip you from every angle, so you
can adapt, grow and achieve your true potential.

HOTEL OPERATOR & FRANCHISOR / ACCOR 360˚ SOLUTIONS 71

ENNISMORE 2021 year-end figures 72
ENNISMORE 73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93