Complaint Register-New

Sl.No.
Complaint Date Time Emp Name Department

System Complaint / Works Details
Complaint Details
Category Completion Date Completion Time Attended By
Call Status
Sl.No. Complaint Date Time Emp Name Department
1-Sep-17 10.00 Varaprasad C&S
1-Sep-17 11.00 Uday HR&Admin
1-Sep-17 11.00 Venigalla HR&Admin
4-Sep-17 10.30 Anil Electrical
4-Sep-17 11.00 P&C team P&C
4-Sep-17 11.00 Manish C&S
5-Sep-17 12.30 Vimlesh Noida
6-Sep-17 12.30 Murugadasan CCP
7-Sep-17 4.20 Ravi kiran C&S
7-Sep-17 11.00 K Dhanasekharan Mechanical
7-Sep-17 11.00 Haribabu Electrical
11-Sep-17 11.00 Hariprasad Thermal Div.
12-Sep-17 11.30 Finance team Finance
12-Sep-17 3.00 Ravindra Electrical
12-Sep-17 11.20 Mallikarjun Electrical
12-Sep-17 3.00 Abdul Mechanical
13-Sep-17 4.30 N Suresh C&S
14-Sep-17 3.00 Rohit Field
15-Sep-17 4.30 Dama C&S
15-Sep-17 3.00 B Ramchander Mechanical
18-Sep-17 4.00 Subbarao C&S
18-Sep-17 10.30 Sumanjeet Noida
18-Sep-17 11.00 Ohno Guest
19-Sep-17 11.30 Kishore Reddy C&S
19-Sep-17 4.00 Hanish PJMT
20-Sep-17 4.30 Vishwanath QA&QC
20-Sep-17 3.00 Kiran Mavilla C&S
20-Sep-17 10.00 Mahender Mechanical
20-Sep-17 11.00 Shankar CCP
20-Sep-17 12.00 Muralikrishna Mechanical
21-Sep-17 2.30 Shivaprasad C&S
21-Sep-17 11.00 Civil team C&S
22-Sep-17 2.30 Chidanand Mechanical
22-Sep-17 3.00 PMB P&C
22-Sep-17 4.00 Thysen guest P&C
25-Sep-17 3.30 Patrudu Mechanical
26-Sep-17 10.00 Balkishan QA&QC
26-Sep-17 11.00 Phanikiran PJMT
26-Sep-17 4.00 naresh HR&Admin

27-Sep-17 9.30 Kiran Mavilla C&S
27-Sep-17 10.00 Aswathy P&C
27-Sep-17 11.00 O S Babu Electrical
27-Sep-17 10.00 Haneesh PJMT
27-Sep-17 11.00 Abhiram Finance
29-Sep-17 2.20 Balkishan QA&QC
29-Sep-17 7.00 Satya Finance
Complaint Details
Rectified the display problem for the PC of Mr.Vara Prasad.
Rerouted the PR's as per the requests received.
Rectified the Routing problems in the VPN connection between Hyderabad office & Meja office internet
Arranged another PC as the existing PC hinges are failed for Mr.Anil varanasi.
Configured the guest PC's to guest network as per the requests received from procurement group.
Configured and given a laptop to Mr.Manish for his business trip to japan.
Resetted the logins of ERP as per the requests received.
Created the email id for Mr.Vimlesh Mishra.
rectified the server access problems for the finance team at Noida office.
PO_Data report mapped to the procurement users in ERP application.
Rectified the space problem caused by the size of log files in ERP database server.
Updated the permissions for the TPSC Way folder for Mr.Murugadasan, Mr.A Srikanth
Arranged another Laptop and swapped the HDD as the existing laptop display is failed for Mr.VaraPrasa
Rectified the network connectivity for the PC of Mr.Ravi Kiran.
Rectified the MS Office activation problems on the PC of Mr.Dhanasekaran.
Configured the ETAP application on the PC of Mr.R.Hari Babu
Raised the PR for the balance payment for the activities carried out for 2nd floor renovation works
Coordinated with HCL for the CSMC contract renewals.
Raised the PR for Laptop locks for Meja office.
Given reply to E&Y audit team queries related to ERP application.
Rectified the email downloading problem for Mr.Hari prasad.
Configured the required Java versions as per the requirements of EPF,Commercial tax websites for fina
Upgraded the RAM to 12GB for the PC of Mr.Ravindra K.
Created the ERP ID, email id for the new joinees 2 numbers.
Arranged a external monitor for the PC of Mr.Mallikarjun.
Rectified the intercom not working problem for Mr.Abdul.
Mapped the milestone activity for finance user role in ERP application.
Rectified the ansys opening problem for Mr.N Suresh.
rerouted the PR's as per the requests received.
Restted the erp login passwords as per the request received.
Started the laptop, Desktop physical verification for the FY 2016-17
Mapped the users to COMOS project in 'ERP application.
Rectified the DMS login problems for Mr.Chidanand, Mr.Rohit.
Updated the tpscfinance,kinye group id's as per the requests received.
Rectified the Ansys opening problem for Mr.Dama Suresh.
Configured the Navisworks simulation for the PC of Mr.B Ramchander.
Upgraded the AutoCAD to version 2017 on the PC of Mr.T Subba rao.
Rectified the erp login issue for Mr.Sumanjeet kumar.
Configured the server drive access, printers for Mr.Ohno Laptop
Coordinated with BSNL and rectified the lanline telephone problems.
Configured the Staadpro to Mr.Kishor reddi as per the instructions from HOG C&S
Rectified the mail downloading problems caused by the PST file limit in outlook for Mr.Hanish.
Configured and given a VPN dongle, internet access card for Mr.Viswanath.
Upgraded the Staadpro on the PC of Mr.Kiran Mavilla.
Configured and given a laptop for Mr.Mahender for his business trip.
Rectified the network connectivity problem for Mr.Shankar PC.
Coordinated with Pipe Flo and received the temp license and configured the same on Mr.Murali Krishna
Configured the tekla structures on the PC of Mr.Shiva Prasad.
ReRouted the PR's as per the requests received.
Configured the VPN test environment at Darlipali as per the request received from TJPS.
Updated the WiFi drivers for the PC of Mr.Vara Prasad.
Given assistance to C&S team to access the PC of Mr.AV Sreekanth.
Replaced the failed UPS for the PC's of Mr.Chidanand, Mr.Aluvala Raghu.
Updated the printers configurations for the PC of Mr.PMB.
Given the guest network access for M/S Thysen employees came for meeting.
Updated the printers configuration for the PC of Mr.Patrudu.
Configured the Finance audit role, user id for the finance audit team.
Upgraded the Primavera license on the server.
Rectified the outlook pst errors for the PC's of Mr.V Elangovan, Mr.Balkishan.
Rectified the cursor display problem in MS Word for Mr.PhaniKiran
Involved in the routine maintenance activities of the Servers.
Found a Disk failure in the Kudgi server and trying to get the spare diskas the Server is out of warranty
and no support from the manufacturer.
Rectified the staadpro opening problem on the PC of Mr.Kiran Mavilla.
Rectified the outlook opening problem for Ms.Aswathy
Updated the ETAP on the PC of Mr.OS babu
Created the PR;s for Server room AC, Redundant internet line, Toshiba Printers ACSMC,
Rectified the outlook pst error for Mr.Haneesh.
Rectified the power on problem for the PC of Mr.Abhiram
Rectified the outlook pst error for Mr.Balkishan
Configured and sent a PC to daripali site
Rectified the outlook opening problem for Mr.Satyanarayana.
Given assistance for the TIET training
Medium 1-Sep-17 3.30 Naresh
Minor 1-Sep-17 11.20 Uday
Minor 1-Sep-17 12.30 Venigalla
Minor 4-Sep-17 12.00 Naresh
Medium 7-Sep-17 11.50 Venigalla
Medium 12-Sep-17 3.00 Uday
Medium 26-Sep-17 5.00 Naresh

Call Status
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
1-Aug-17 11.00 K Dhanasekharan Mechanical
1-Aug-17 11.00 Haribabu Electrical
1-Aug-17 2.30 Uday HR&Admin
2-Aug-17 11.00 Hariprasad Thermal Div.
2-Aug-17 11.30 Finance team Finance
3-Aug-17 3.00 Ravindra Electrical
3-Aug-17 11.00 Venigalla HR&Admin
3-Aug-17 11.20 Mallikarjun Electrical
3-Aug-17 3.00 Abdul Mechanical
4-Aug-17 4.30 N Suresh C&S
8-Aug-17 3.00 Rohit Field
8-Aug-17 4.30 Dama C&S
8-Aug-17 3.00 B Ramchander Mechanical
8-Aug-17 4.00 Subbarao C&S
8-Aug-17 10.30 Sumanjeet Noida
9-Aug-17 11.00 Ohno Guest
9-Aug-17 11.30 Kishore Reddy C&S
9-Aug-17 4.00 Hanish PJMT
9-Aug-17 4.30 Vishwanath QA&QC
10-Aug-17 3.00 Kiran Mavilla C&S
10-Aug-17 10.00 Mahender Mechanical
11-Aug-17 11.00 Shankar CCP
11-Aug-17 12.00 Muralikrishna Mechanical
11-Aug-17 2.30 Shivaprasad C&S
16-Aug-17 12.15 Varaprasad C&S
16-Aug-17 11.00 Civil team C&S
16-Aug-17 2.30 Chidanand Mechanical
17-Aug-17 3.00 PMB P&C
17-Aug-17 4.00 Thysen guest P&C
17-Aug-17 3.30 Patrudu Mechanical
18-Aug-17 10.00 Balkishan QA&QC
21-Aug-17 11.00 Phanikiran PJMT
21-Aug-17 4.00 naresh HR&Admin

21-Aug-17 9.30 Kiran Mavilla C&S
22-Aug-17 10.00 Aswathy P&C
22-Aug-17 11.00 O S Babu Electrical
22-Aug-17 10.00 Haneesh PJMT
23-Aug-17 11.00 Abhiram Finance
23-Aug-17 2.20 Balkishan QA&QC
23-Aug-17 7.00 Satya Finance
24-Aug-17 10.00 Varaprasad C&S
28-Aug-17 10.30 Anil Electrical
28-Aug-17 11.00 P&C team P&C
29-Aug-17 11.00 Manish C&S
31-Aug-17 12.30 Vimlesh Noida
Complaint Details
Medium 1-Aug-17 11.50 Venigalla
Minor 1-Aug-17 1.00 Venigalla
Minor 1-Aug-17 3.40 Uday
Medium 2-Aug-17 3.00 Uday
Minor 3-Aug-17 11.40 Naresh
Medium 21-Aug-17 5.00 Naresh

Medium 24-Aug-17 3.30 Naresh
Call Status
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
3-Jul-17 3.30 Patrudu Mechanical
3-Jul-17 3.50 Uday HR&Admin
3-Jul-17 10.00 Balkishan QA&QC
4-Jul-17 11.00 Phanikiran PJMT
4-Jul-17 4.00 naresh HR&Admin

4-Jul-17 9.30 Kiran Mavilla C&S
4-Jul-17 10.00 Aswathy P&C
4-Jul-17 11.00 O S Babu Electrical
5-Jul-17 10.00 Haneesh PJMT
5-Jul-17 11.00 Abhiram Finance
5-Jul-17 2.20 Balkishan QA&QC
5-Jul-17 3.50 Venigalla HR&Admin
5-Jul-17 7.00 Satya Finance
6-Jul-17 4.20 Ravi kiran C&S
6-Jul-17 11.00 K Dhanasekharan Mechanical
6-Jul-17 11.00 Haribabu Electrical
7-Jul-17 11.00 Hariprasad Thermal Div.
11-Jul-17 11.30 Finance team Finance
11-Jul-17 10.00 Varaprasad C&S
12-Jul-17 10.30 Anil Electrical
12-Jul-17 11.00 P&C team P&C
12-Jul-17 11.00 Manish C&S
12-Jul-17 12.30 Vimlesh Noida
13-Jul-17 12.30 Murugadasan CCP
14-Jul-17 3.00 Ravindra Electrical
14-Jul-17 11.20 Mallikarjun Electrical
14-Jul-17 3.00 Abdul Mechanical
17-Jul-17 4.30 N Suresh C&S
18-Jul-17 3.00 Rohit Field
19-Jul-17 4.30 Dama C&S
19-Jul-17 3.00 B Ramchander Mechanical
19-Jul-17 4.00 Subbarao C&S
20-Jul-17 10.30 Sumanjeet Noida
20-Jul-17 11.00 Ohno Guest
20-Jul-17 11.30 Kishore Reddy C&S
21-Jul-17 4.00 Hanish PJMT
21-Jul-17 4.30 Vishwanath QA&QC
21-Jul-17 3.00 Kiran Mavilla C&S
24-Jul-17 10.00 Mahender Mechanical
24-Jul-17 11.00 Shankar CCP
25-Jul-17 12.00 Muralikrishna Mechanical
25-Jul-17 2.30 Shivaprasad C&S
28-Jul-17 11.00 Civil team C&S
31-Jul-17 2.30 Chidanand Mechanical
31-Jul-17 3.00 PMB P&C
31-Jul-17 4.00 Thysen guest P&C
Complaint Details
Minor 3-Jul-17 3.40 Venigalla
Medium 3-Jul-17 5.00 Uday
Minor 3-Jul-17 5.30 Uday
Medium 3-Jul-17 4.30 Venigalla
Medium 4-Jul-17 5.00 Naresh

Minor 5-Jul-17 11.20 Naresh
Medium 11-Jul-17 3.30 Naresh
Call Status
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
1-Jun-17 12.30 Murugadasan CCP
1-Jun-17 4.15 Varaprasad C&S
1-Jun-17 4.20 Ravi kiran C&S
1-Jun-17 11.00 K Dhanasekharan Mechanical
2-Jun-17 11.00 Haribabu Electrical
2-Jun-17 2.30 Uday HR&Admin
6-Jun-17 11.00 Hariprasad Thermal Div.
6-Jun-17 11.30 Finance team Finance
6-Jun-17 3.00 Ravindra Electrical
7-Jun-17 11.00 Venigalla HR&Admin
7-Jun-17 10.30 Anil Electrical
7-Jun-17 11.00 P&C team P&C
7-Jun-17 11.00 Manish C&S
7-Jun-17 12.30 Vimlesh Noida
9-Jun-17 11.20 Mallikarjun Electrical
9-Jun-17 3.00 Abdul Mechanical
12-Jun-17 4.30 N Suresh C&S
13-Jun-17 3.00 Rohit Field
14-Jun-17 4.30 Dama C&S
14-Jun-17 3.00 B Ramchander Mechanical
14-Jun-17 4.00 Subbarao C&S
14-Jun-17 10.30 Sumanjeet Noida
14-Jun-17 11.00 Ohno Guest
15-Jun-17 11.30 Kishore Reddy C&S
15-Jun-17 4.00 Hanish PJMT
16-Jun-17 4.30 Vishwanath QA&QC
16-Jun-17 3.00 Kiran Mavilla C&S
16-Jun-17 10.00 Mahender Mechanical
19-Jun-17 11.00 Shankar CCP
19-Jun-17 12.00 Muralikrishna Mechanical
19-Jun-17 2.30 Shivaprasad C&S
19-Jun-17 11.00 Civil team C&S
20-Jun-17 2.30 Chidanand Mechanical
20-Jun-17 3.00 PMB P&C
20-Jun-17 4.00 Thysen guest P&C
20-Jun-17 3.30 Patrudu Mechanical
21-Jun-17 10.00 Balkishan QA&QC
21-Jun-17 11.00 Phanikiran PJMT
23-Jun-17 4.00 naresh HR&Admin

23-Jun-17 9.30 Kiran Mavilla C&S
23-Jun-17 10.00 Aswathy P&C
23-Jun-17 11.00 O S Babu Electrical
27-Jun-17 10.00 Haneesh PJMT
28-Jun-17 11.00 Abhiram Finance
28-Jun-17 2.20 Balkishan QA&QC
Complaint Details
Minor 1-Jun-17 2.30 Uday
Minor 1-Jun-17 5.00 Venigalla
Minor 1-Jun-17 4.40 Naresh
Medium 1-Jun-17 11.50 Venigalla
Medium 6-Jun-17 3.00 Uday
Medium 6-Jun-17 3.30 Naresh
Medium 23-Jun-17 5.00 Naresh

Call Status
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
11.00 Haribabu Electrical
2.30 Uday HR&Admin
4.00 Uday HR&Admin
4.30 Uday HR&Admin
9.00 Uday HR&Admin
11.00 Hariprasad Thermal Div.
11.30 Finance team Finance
3.00 Ravindra Electrical
10.00 Varaprasad C&S
11.00 Uday HR&Admin
11.00 Venigalla HR&Admin
10.30 Anil Electrical
11.00 P&C team P&C
11.00 Manish C&S
10.15 Uday HR&Admin
12.30 Vimlesh Noida
3.30 Uday HR&Admin
10.00 Uday HR&Admin
12.30 Murugadasan CCP
4.15 Varaprasad C&S
4.20 Ravi kiran C&S
11.00 K Dhanasekharan Mechanical
11.20 Mallikarjun Electrical
3.00 Abdul Mechanical
4.00 Uday HR&Admin
4.30 N Suresh C&S
5.00 Uday HR&Admin
5.30 Uday HR&Admin
11.00 Uday HR&Admin
3.00 Rohit Field
3.20 Uday HR&Admin
4.30 Dama C&S
3.00 B Ramchander Mechanical
4.00 Subbarao C&S
10.30 Sumanjeet Noida
11.00 Ohno Guest
11.00 Uday HR&Admin
11.30 Kishore Reddy C&S
2.30 Uday HR&Admin
4.00 Hanish PJMT
4.30 Vishwanath QA&QC
3.00 Kiran Mavilla C&S
10.00 Mahender Mechanical
11.00 Shankar CCP
12.00 Muralikrishna Mechanical
2.30 Shivaprasad C&S
4.00 Uday HR&Admin
11.00 Civil team C&S
2.30 Chidanand Mechanical
3.00 PMB P&C
4.00 Thysen guest P&C
3.30 Patrudu Mechanical
3.50 Uday HR&Admin
5.00 Uday HR&Admin
11.00 Uday HR&Admin
10.00 Balkishan QA&QC
11.00 Phanikiran PJMT
2.30 Uday HR&Admin
4.00 naresh HR&Admin

10.00 Aswathy P&C
11.00 O S Babu Electrical
2.45 Uday HR&Admin
10.00 Haneesh PJMT
11.00 Abhiram Finance
7.00 Satya Finance
Complaint Details
Minor 1.00 Venigalla
Minor 3.40 Uday
Minor 4.30 Uday
Minor 5.00 Uday
Minor 11.00 Uday
Medium 3.00 Uday
Minor 4.00 Uday
Medium 3.30 Naresh
Minor 11.20 Uday
Minor 12.00 Naresh
Minor 11.30 Naresh
Minor 10.30 Uday
Minor 4.00 Uday
Minor 11.00 Uday
Minor 2.30 Uday
Minor 4.40 Naresh
Medium 11.50 Venigalla
Minor 11.40 Naresh
Minor 4.40 Uday
Minor 5.30 Uday
Minor 5.50 Uday
Minor 12.00 Uday
Minor 3.45 Naresh
Minor 3.50 Uday
Minor 5.00 Naresh
Minor 11.00 Uday
Minor 11.30 Naresh
Minor 12.00 Uday
Minor 4.00 Uday
Minor 11.20 Naresh
Minor 12.50 Uday
Minor 4.30 Uday
Minor 3.00 Naresh
Minor 3.30 Uday
Minor 4.30 Naresh
Medium 5.00 Uday
Minor 5.30 Uday
Medium 4.00 Uday
Medium 5.00 Naresh

Minor 3.30 Uday
Minor 11.20 Naresh
Call Status
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
11.00 Uday HR&Admin
11.00 P&C team P&C
11.00 Manish C&S
10.15 Uday HR&Admin
12.30 Vimlesh Noida
3.30 Uday HR&Admin
10.00 Uday HR&Admin
4.15 Varaprasad C&S
4.20 Ravi kiran C&S
2.30 Uday HR&Admin
4.00 Uday HR&Admin
4.30 Uday HR&Admin
9.00 Uday HR&Admin
4.00 Uday HR&Admin
4.30 N Suresh C&S
5.00 Uday HR&Admin
5.30 Uday HR&Admin
11.00 Uday HR&Admin
3.00 Rohit Field
3.20 Uday HR&Admin
4.30 Dama C&S
4.00 Subbarao C&S
11.00 Ohno Guest
11.00 Uday HR&Admin
2.30 Uday HR&Admin
4.00 Hanish PJMT
11.00 Shankar CCP
4.00 Uday HR&Admin
3.00 PMB P&C
3.50 Uday HR&Admin
5.00 Uday HR&Admin
11.00 Uday HR&Admin
2.30 Uday HR&Admin

10.00 Aswathy P&C
2.45 Uday HR&Admin
10.00 Haneesh PJMT
7.00 Satya Finance
Complaint Details
Medium 3.30 Naresh
Minor 11.20 Uday
Minor 12.00 Naresh
Minor 11.30 Naresh
Minor 10.30 Uday
Minor 4.00 Uday
Minor 11.00 Uday
Minor 2.30 Uday
Minor 4.40 Naresh
Minor 3.40 Uday
Minor 4.30 Uday
Minor 5.00 Uday
Minor 11.00 Uday
Medium 3.00 Uday
Minor 4.00 Uday
Minor 11.40 Naresh
Minor 4.40 Uday
Minor 5.30 Uday
Minor 5.50 Uday
Minor 12.00 Uday
Minor 3.45 Naresh
Minor 3.50 Uday
Minor 5.00 Naresh
Minor 11.00 Uday
Minor 11.30 Naresh
Minor 12.00 Uday
Minor 4.00 Uday
Minor 11.20 Naresh
Minor 12.50 Uday
Minor 4.30 Uday
Minor 3.00 Naresh
Minor 3.30 Uday
Minor 4.30 Naresh
Medium 5.00 Uday
Minor 5.30 Uday
Medium 4.00 Uday
Medium 5.00 Naresh

Minor 3.30 Uday
Minor 11.20 Naresh
Call Status
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
10.00 Haneesh PJMT
7.00 Satya Finance
11.00 Uday HR&Admin
11.00 P&C team P&C
11.00 Manish C&S
10.15 Uday HR&Admin
12.30 Vimlesh Noida
3.30 Uday HR&Admin
10.00 Uday HR&Admin
4.15 Varaprasad C&S
4.20 Ravi kiran C&S
2.30 Uday HR&Admin
4.00 Uday HR&Admin
4.30 Uday HR&Admin
9.00 Uday HR&Admin
4.00 Uday HR&Admin
4.30 N Suresh C&S
5.00 Uday HR&Admin
5.30 Uday HR&Admin
11.00 Uday HR&Admin
3.00 Rohit Field
3.20 Uday HR&Admin
4.30 Dama C&S
4.00 Subbarao C&S
11.00 Ohno Guest
11.00 Uday HR&Admin
2.30 Uday HR&Admin
4.00 Hanish PJMT
11.00 Shankar CCP
4.00 Uday HR&Admin
3.00 PMB P&C
3.50 Uday HR&Admin
5.00 Uday HR&Admin
11.00 Uday HR&Admin
2.30 Uday HR&Admin

10.00 Aswathy P&C
2.45 Uday HR&Admin
Complaint Details
Minor 11.20 Naresh
Medium 3.30 Naresh
Minor 11.20 Uday
Minor 12.00 Naresh
Minor 11.30 Naresh
Minor 10.30 Uday
Minor 4.00 Uday
Minor 11.00 Uday
Minor 2.30 Uday
Minor 4.40 Naresh
Minor 3.40 Uday
Minor 4.30 Uday
Minor 5.00 Uday
Minor 11.00 Uday
Medium 3.00 Uday
Minor 4.00 Uday
Minor 11.40 Naresh
Minor 4.40 Uday
Minor 5.30 Uday
Minor 5.50 Uday
Minor 12.00 Uday
Minor 3.45 Naresh
Minor 3.50 Uday
Minor 5.00 Naresh
Minor 11.00 Uday
Minor 11.30 Naresh
Minor 12.00 Uday
Minor 4.00 Uday
Minor 11.20 Naresh
Minor 12.50 Uday
Minor 4.30 Uday
Minor 3.00 Naresh
Minor 3.30 Uday
Minor 4.30 Naresh
Medium 5.00 Uday
Minor 5.30 Uday
Medium 4.00 Uday
Medium 5.00 Naresh

Minor 3.30 Uday
Call Status
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
1-Feb-17 10.00 Varaprasad C&S
1-Feb-17 11.00 Uday HR&Admin
1-Feb-17 11.00 Venigalla HR&Admin
2-Feb-17 10.30 Anil Electrical
2-Feb-17 11.00 P&C team P&C
2-Feb-17 11.00 Manish C&S
3-Feb-17 12.30 Vimlesh Noida
6-Feb-17 12.30 Murugadasan CCP
6-Feb-17 4.20 Ravi kiran C&S
7-Feb-17 11.00 K Dhanasekharan Mechanical
7-Feb-17 11.00 Haribabu Electrical
8-Feb-17 11.00 Hariprasad Thermal Div.
8-Feb-17 11.30 Finance team Finance
8-Feb-17 3.00 Ravindra Electrical
9-Feb-17 11.20 Mallikarjun Electrical
9-Feb-17 3.00 Abdul Mechanical
9-Feb-17 4.30 N Suresh C&S
10-Feb-17 3.00 Rohit Field
10-Feb-17 4.30 Dama C&S
10-Feb-17 3.00 B Ramchander Mechanical
10-Feb-17 4.00 Subbarao C&S
20-Feb-17 10.30 Sumanjeet Noida
20-Feb-17 11.00 Ohno Guest
20-Feb-17 11.30 Kishore Reddy C&S
20-Feb-17 4.00 Hanish PJMT
20-Feb-17 4.30 Vishwanath QA&QC
20-Feb-17 3.00 Kiran Mavilla C&S
21-Feb-17 10.00 Mahender Mechanical
21-Feb-17 11.00 Shankar CCP
21-Feb-17 12.00 Muralikrishna Mechanical
21-Feb-17 2.30 Shivaprasad C&S
22-Feb-17 11.00 Civil team C&S
22-Feb-17 2.30 Chidanand Mechanical
22-Feb-17 3.00 PMB P&C
22-Feb-17 4.00 Thysen guest P&C
22-Feb-17 3.30 Patrudu Mechanical
23-Feb-17 10.00 Balkishan QA&QC
23-Feb-17 11.00 Phanikiran PJMT
23-Feb-17 4.00 naresh HR&Admin

27-Feb-17 9.30 Kiran Mavilla C&S
27-Feb-17 10.00 Aswathy P&C
27-Feb-17 11.00 O S Babu Electrical
27-Feb-17 10.00 Haneesh PJMT
28-Feb-17 11.00 Abhiram Finance
28-Feb-17 2.20 Balkishan QA&QC
28-Feb-17 7.00 Satya Finance
Complaint Details
Medium 1-Feb-17 3.30 Naresh
Minor 1-Feb-17 11.20 Uday
Minor 1-Feb-17 12.30 Venigalla
Minor 2-Feb-17 12.00 Naresh
Medium 7-Feb-17 11.50 Venigalla
Medium 8-Feb-17 3.00 Uday
Medium 23-Feb-17 5.00 Naresh

Call Status
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
2-Jan-17 6.30 IT team HR&Admin
2-Jan-17 10.00 Naresh HR&Admin
2-Jan-17 10.45 Shankar M Thermal Div
2-Jan-17 11.20 Raghavendra Das C&I
2-Jan-17 12.00 Uday HR&Admin
2-Jan-17 3.00 Paul Mechanical
2-Jan-17 3.00 Arvind Mechanical
2-Jan-17 3.30 Thyagarajan P&C
2-Jan-17 4.00 Kiran Mavilla C&S
3-Jan-17 10.00 Tirupathi Naidu Electrical
3-Jan-17 10.30 B N V Prasad PJMT
3-Jan-17 11.35 Kankana Mechanical
3-Jan-17 2.40 K Dhanasekhar Mechanical
3-Jan-17 12.00 K Santosh C&S
4-Jan-17 9.30 N V N Murthy C&S
4-Jan-17 10.40 B Ramchander Mechanical
4-Jan-17 4.30 Rajitha Mechanical
4-Jan-17 5.00 Tirupathi Naidu Electrical
4-Jan-17 4.00 Nazir Finance
4-Jan-17 4.30 I S Raju PJMT
5-Jan-17 9.30 HQ MGMT
5-Jan-17 11.00 Field Field
5-Jan-17 12.10 Saikumar C&I
5-Jan-17 2.30 Senthil Mechanical
5-Jan-17 3.00 Subbarao C&S
5-Jan-17 3.15 P M Roa C&S
6-Jan-17 3.20 Nagin P&C
6-Jan-17 3.30 PJMT PJMT
6-Jan-17 3.45 Soma Electrical
6-Jan-17 4.00 Subbarao C&S
6-Jan-17 10.30 Neelgangi C&I
16-Jan-17 9.45 Jagadeesh C&S
16-Jan-17 10.50 Saritha CCP
16-Jan-17 2.50 vijayarao P&C
17-Jan-17 10.00 Raghavan Thermal Div
17-Jan-17 11.50 Ramchander Mechanical
17-Jan-17 2.30 naveen jose C&S
17-Jan-17 3.00 S Ganesh CCP
18-Jan-17 10.30 Noida office Noida
18-Jan-17 11.00 Sandeep C&I
18-Jan-17 4.00 Ramakrishna C&S
19-Jan-17 10.00 P&C P&C
19-Jan-17 2.20 Ramakrishna C&S
19-Jan-17 11.00 Darli PJ HR&Admin
20-Jan-17 9.00 Venigalla HR&Admin
20-Jan-17 12.00 K S Prabu PJMT
20-Jan-17 3.00 Surya kumar QA&QC
23-Jan-17 11.30 Hariprasad Thermal Div
24-Jan-17 11.00 Sumit QA&QC
24-Jan-17 3.00 Manjeed QA&QC
24-Jan-17 4.00 Sesanka Mechanical
24-Jan-17 4.30 Dama Suresh C&S

27-Jan-17 3.20 N Uday P&C
27-Jan-17 5.00 Xerox 7328 HR&Admin

30-Jan-17 10.50 Bhadar Electrical
30-Jan-17 2.30 chilka PJMT
31-Jan-17 12.30 Balkishan QA&QC
31-Jan-17 4.00 satwik C&S
31-Jan-17 5.00 Narasimha C&S
Complaint Details
Disposed e-waste materil
Configured the login id's, PC for Mr.G.Vijaya Sekhar.
Rectified the power on problem for the PC of Mr.ShankarM.
Rectified the network login problem for the PC of Mr.Raghavendra das.
Worked out for the pending payment issues of M/S KDDI
Updated the printers configuration for the PC of Mr.paul.
Recovered the data from the corrupted pst file of outlook for Mr.Arvind D.
Updated the printers configuration for the PC of Mr.Thyagarajan, Configured the Adobe Acrobat.
Arranged temporary PC for Mr.Kiran Mavilla as he forgot the encryption password of the allotted PC.
Done the general maintenance for the PC of Mr.Tirupati naidu.
Configured the AutoCAD LT version on the PC of Mr.BNV Prasad.
Rectified the PC restarting problem of Ms.kanakanaM.
Activated the MS Office, rectified the memory dump errors on the PC of Mr.k Dhanasekaran.
Configured the virtual Pc on the PC of Mr.K Santosh.
Activated the AutoCAD on the PC of Mr.NVN Murthy.
Configured the navisworks simulator on the PC of Mr.B.Ramchander.
Rectified the fonts copying problem in AutoCAD for the PC of Ms.Rajitha.
Configured the graphic card for the PC of Mr.Tirupati naidu.
Given assistance to finance team for registering the digital signatures with the EPF website.
Rectified the PDMS license obtaining problem for the PC of Mr.IS Raju.
Coordination with HQ team for the PDMS database updations for Kinyerzi Project.
Rerouted the PR's as per the requests received from the PR initiators.
Rectified the file opening problem from DMs for Mr.AK sai kumar.
Checked the server logs for non receipt of emails for Mr.Senthil, but not found any issues regarding the
Configured the navisworks simulator on the PC of Mr.Subba Rao
Updated the DMS network configuration for the PC of Mr.PM rao.
Unlocked the erp login accounts of Mr.Nagendra, Mr.Naginuddin
Scheduled the webex sessions as per the requests received from employees.
Upgraded the Ram on the PC of Mr.Soma Srikanth.
Configured the PDMS fix on the PDMS server, PC's of r.Mahdender, Mr.Subba rao
Rectified the outlook pst errors for Mr.RS Neelganti PC.
Checked out the staadpro on the PC of Mr.Jagadeesh.
Completed the domain registration renewals for tpscindia.com, mitsuihyd.com for a period of one year.
Given assistance to change the domain login passwords, encryption login passwords for Ms.Saritha, Mr.
Coordinated with PDMS HQ team and rectified the database connectivity errors for Mr.T Subba rao in P
Rectified the wifi connectivity problem for the PC of Ms.Vijaya Rao, Mr.Murali Krishna.
Received the IT Security self audit request and started answering the same.
Rectified the mail downloading problems to outlook due to the size limitation for the PC of Mr. Raghava
Activated AutoCAD on the PC of Mr.B Ramchander.
Rectified the memory dump problems on the PC of Mr.NaveenJose.
Rectified the OS hanging problem for the PC of Mr.S Ganesh.
Updated the tpscdp group email id as per the request received from Darlipali team members.
Submitted the required documents to E&Y audit team as per the questionnaire received from the audit
Created the group email id's hydroproc,hydrosales as per the request from Noida office.
Rectified the mails receiving problem for Mr.Sandeep Singh from a particular email id
Attended the COMOS training session.
Rectified the booting problem for the PC of Mr.Rama Krishna after the windows updates.
Unlocked the locked ERP accounts as per the requests received
Submitted the application for the new user creation in COMOS to HQ IT team.
Configured the Autocad, Staadpro on the PC of Mr.Rama krishna.
Updated the mailing list of permanent & contract employees.
Completed the printer installation at Darlipali project office.
Coordinated with Skynet for the installation of the Antenna, Modem for secondary internet connection at
Submitted the Vista OS PC's usage status to HQ
Added the repaired pst file in to outlook to Mr.KS Prabu
Unlocked the locked ERP account of Mr.Surya Kumar.
Carried out the users expunge in PDMS as per the instructions from the PDMS admin.
Rerouted the PR's as per the requests received from users in ERP,
Done the resource mappings to the projects as per the list received from HR.
Rectified the mail downloading problem for the PC of Mr.Hari Prasad.
Rectified the network connectivity problem for the PC of Mr. Uday Kumar of Ascon travels.
Updated the permanent & contract employees mailing list.
Updated the printers configuration for the PC of Mr.Sumit G.
Done the general maintenance for the PC of Mr.Majeed.
Configured the citrx receiver, comos access for Ms.Sesanka PC.
Configured the windows virtual PC for the laptop of Mr.Dama Suresh.
Started coordinating with HCL, Toshiba India for the CSMC renewal issues for the Toshiba Printers at
Hyderabad office as for 5 machines HCL is asking for advance payment for providing the services..
Rectified the ministry of corporate affairs website access problems for Finance team.
Configured the Secondary internet line at Darlipali site office for the internet link received from the ser
Completed answering the major part of the IT self audit
Unlocked the locked ERP accounts as per the requests received.
Configured the SSL VPN configurations for the PC's of Mr.N Uday Kumar, Mr.D Arvind.
Prepared and submitted the GRN's for the Ramco Support person services availed at Noida office.
Carried out preventive maintenance activity for the printer Xerox 7328
PR's rerouted as per the requests received.
Configured the new IP addresses received from the Internet Service provider M/S Greentech at Meja
office now the upgraded line Is started using at Meja office.
Prepared and submitted the monthly firewall check report to TPSC IT team.
Transferred the data from temporary PC to the regular working PC for Mr.Veera Bhadra Rao
Rectified the outlook pst file errors for Mr.Chilka Chandra sekhar PC.
Configured the test environment LAN IP pool as per the request received from TJPS for darlipali site offi
Carried out the PST file repairs for Mr.BalkishanD.
Upgraded thr Ansys to version 18 on the PC of Mr.Sathwik.
Given assistance to transfer the data from Mr.Narasimha Murthy PC to Server as per the request from
Created the PR's for IS Codes renewal Hyderabad office, CCTV,Printer for darlipali site office.
Configured the guest PC's to guest network as per the requests received.
Prepared and submitted the PDMS usage statistics to management.
Minor 2-Jan-17 8.00 IT team
Minor 2-Jan-17 12.30 Naresh
Minor 2-Jan-17 11.00 Uday
Minor 2-Jan-17 3.25 Venigalla
Medium 2-Jan-17 6.50 Naresh
Medium 3-Jan-17 5.00 Venigalla
Medium 4-Jan-17 12.30 Venigalla
Medium 4-Jan-17 5.50 Naresh
Medium 4-Jan-17 5.50 Uday

Minor 27-Jan-17 5.30 HCL

Call Status
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
System Complaint
Complaint Details
Category Completion Date Completion Time Actual Time Spent for Cl
Attended By Call Status Remarks/Action taken/Repeated Complaint.
Feedback from the employee
1 1-Nov-16 10.25 R V N Murthy Mechanical
2 1-Nov-16 11.00 Samiraju C&I
3 1-Nov-16 11.10 Samiraju C&I
4 1-Nov-16 12.00 Kiran Mavill C&S
5 2-Nov-16 11.30 Shimada GA&M
6 2-Nov-16 14.20 IT engineer kudgi
7 2-Nov-16 10.00 Venigalla HR&Admin
8 2-Nov-16 16.15 Uday HR&Admin
9 6-Nov-16 10.30 Kichise guest
12 7-Nov-16 15.00 Lakshminarayana Mechanical
13 7-Nov-16 11.00 K Dhanasekar Mechanical
14 7-Nov-16 9.20 Phani kiran PJMT
15 8-Nov-16 10.00 Arvindh Mechanical
17 9-Nov-16 12.20 BNV Prasad PJMT
20 9-Nov-16 15.10 N Rajesh Finance
21 9-Nov-16 16.30 VLV Prasad C&S
22 9-Nov-16 10.15 Patrudu Mechanical
24 12-Nov-16 11.10 Koike guest
25 12-Nov-16 16.00 Patrudu Mechanical
26 12-Nov-16 10.05 Lakshminarayana Mechanical
27 12-Nov-16 11.00 Kitajima guest
28 12-Nov-16 11.30 Jagadeesh C&S
29 12-Nov-16 14.30 Ashoka Reddy PJMT
30 12-Nov-16 15.10 Ananth kudgi
31 13-Nov-16 15.20 Dubasi Suresh C&S
33 13-Nov-16 10.00 K Santosh P&C
34 13-Nov-16 17.50 Vinay C&I
35 13-Nov-16 14.50 Aravindh Mechanical
36 13-Nov-16 9.15 Lenin HR&Admin
37 13-Nov-16 11.10 Srikumar Field
38 15-Nov-16 12.00 Shiva Kumar Field
40 15-Nov-16 15.00 Vinay C&I
41 16-Nov-16 15.10 Kishor Kumar Mechanical
45 16-Nov-16 11.10 Vijayarao P&C
46 20-Nov-16 12.00 KIP HR&Admin
47 20-Nov-16 11.30 Vinay Kumar C&I
48 20-Nov-16 14.20 G Murali C&S
53 21-Nov-16 14.10 Muralikrishna Mechanical
55 22-Nov-16 11.00 Kalimuthu C&I
56 22-Nov-16 9.20 Vinay C&I
57 22-Nov-16 10.00 Sandeep C&I
58 22-Nov-16 11.00 Ramco erp HR&Admin
59 22-Nov-16 12.20 Anudeep Electrical
60 23-Nov-16 14.50 Dhanasekaran Mechanical
61 23-Nov-16 15.40 Naresh HR&Admin
62 23-Nov-16 15.10 OS Babu HR&Admin
63 23-Nov-16 16.30 Printer 201 HR&Admin
64 26-Nov-16 10.15 santosh P&C
66 26-Nov-16 11.10 vinay C&I
67 27-Nov-16 16.00 Dama Suresh C&S
68 27-Nov-16 10.05 Vinay C&I
69 27-Nov-16 11.00 V ChandarSekar Mechanical
71 27-Nov-16 14.30 A Srikanth C&I
74 27-Nov-16 9.30 Vinay C&I
75 27-Sep-16 10.00 A V S Kiran Electrical
76 28-Nov-16 17.50 Dubasi Suresh C&S
77 28-Nov-16 14.50 Soma Electrical
78 28-Nov-16 9.15 Abdul Mechanical
79 28-Nov-16 11.10 Soma Electrical
80 28-Nov-16 12.00 Ramkalyan PJMT
81 28-Nov-16 14.30 Anand Field
82 30-Nov-16 15.00 Ronagali P&C
83 30-Nov-16 15.10 Chamarthy PJMT
Complaint Details
Configured Adobe acrobat for the PC of Mr.RVN Murthy.
Updated the access permissions for the logins of Mr.Nehru, Mr.Vinay, Mr.Sami raju for the Projectwise explo
Configured the Acrobat for the PC of Mr.Sami raju.
Given the access of Mr.Kiran Mavill data to C&S team.
Configured the User Id's for Mr.Shimoda.
Given induction to the new IT engineer for Kudgi office.
Configured the server, firewall , wifi access points at darlipali site.
Coordinated with HQ team for the SAI SP interface and completed the configuration for the members importi
Configured Mr.Kichise Laptop to LAN resources.
Coordination and mapping file updation for the SAISP module in PDMS with the help of TPSC PDMS admin t
Coordinated with tata communications and rectified the internet browsing errors(Intermittent) happened for
Updated the VPN configuration, AutoCAD LT installation for the PC of Mr.Lakshmi Narayana.
Configured and given a laptop PC to Mr.K Dhana Sekharan.
Configured and given a laptop PC to Mr.Phani Kiran.
Started configuring new PC' to Mr.Arvindh, Mr.Selvin Leo raj.
Completed the IP Sec VPN configuration with darlipali project office and hyderabad office.
Replaced the failed CD Drive for the laptop of Mr.BNV prasad.
Completed the repair activity for the E556 printer near Rakesh San cabin.
Completed the mapping file specifications updation in PDMS with the help of TPSC PDMS admin team.
Configured the forticlient on the PC of Mr.N Rajesh.
Assisted to Mr.VLV prasad to over come the spam mails problem.
Completed the navisworks freedom configuration for the PC of Mr.Patrudu.
Given assistance for the meetings held at office conference rooms.
Given access to the server share folder for Mr.Koike.
Rectified the network connectivity problem for the PC of Mr.Patrudu.
Updated the policy to access the USB drives for the PC of Mr.Lakshmi narayana.
Given assistance to Mr.kitajima to update the insurance file on the DMS server.
Started the data transfer / backup for the PC of Mr.jagadeesh
Rectified the power on problem for the PC of Mr.Ashoka Reddy.
Given assistance to Mr.Ananth at kugi site for the IT coordination activities.
Rectified the display problem for the PC of Mr.Dubasi Suresh.
Completed the data transfer from old PC to new PC for Mr.K Dhana Sekharan.
Rectified the IP conflict error for the PC of Mr.K.Santhosh.
Configured and given a new laptop to Mr.Vinay kumar, started data transfer from old PC to new PC.
Configured and given a new laptop to Mr.A Arvindh, started data transfer from old PC to new PC.
Rectified the outlook pst problem for the PC of Mr.SD Lenin.
Arranged a standby PC for Mr.Srikumar as the existing PC OS is corrupted and not able to boot the OS.
Given assistance to Mr. Shiva Kumar P for the primavera application database problems and data recovery.
Coordinated with BSNL for the network connectivity at darlipali and rectified the same.
Completed the data transfer from Old PC to new PC for Mr.Vinay Kumar, Mr.A Arvindh
Updated the printers configurations for the PC's of Mr.A Arvindh, Mr.Kishor Kumar
Coordination with HCL, Xerox for the printers repairs at 9th floor for E455,E556,7328.
Given assistance to ERP team for the CU Upgrades data transfer to Server.
Coordination with TPSC Japan for the PDMS Specification updations.
Recovered the data from the corrupted pst file in outlook for Ms.Vijaya Rao
Carried out the repair activity for the printer offline problem for the KIP Plotter.
Completed the PC replacement and data transfer from old PC to new PC for Mr.Vinay kumar.
Rectified the domain trust relation problem for the PC of Mr.G Murali.
Given assistance to employees to login to the ERP application after the CU18 upgrade.
Completed the wirelock check for PC's
Coordination and assistance for the TPRIDE training.
Configured the etds new version for finance team.
Configured the ETAP application on the PC of Mr.Mallikarjun.
Attended the TPRIDE meeting for the inputs required for ERP integration.
Completed the PC replacement and transfer of data from old PC to new PC for Mr.Kali Muthu.
Completed the repair of PST in outlook for Mr.Vinay Kumar.
Rectified the excel not opening problem for Mr.Sandeep.
Resolved the login issues for RAMCO team, ERP users for the ERP application.
Completed the PC replacement and transfer of data from old PC to new PC for Mr.Anudeep
Completed the data transfer from old PC to new PC for Mr.Dhanasekharan.
Arranged the RJ-45 Connectors with Boots needed for "CAT-6/23AWG/Grey" LAN Cable- for C&I team.
Arranged a mouse for the PC of Mr.OS babu.
Completed the repair activity for the MFD5540c at 2nd Floor and e556 MFD at 9th floor.
PC replaced for Mr.Santosh
Internet fallowup for darlipally site
RAM installed for Mr.Vinay PC,new outlook pst created and old pst disconnected
Acrobat std 12 configured for Mr.Dama Suresh
Outlook pst repaired for Mr.Vinay
Temporarly arranged laptop for Mr.V Chandrasekhar
emails sending error rectified for Mr.Srikumar
Datacard configured for Mr.A Srikanth
Acrobat configured for Mr.Srikumar
Acrobat configured for Mr.K Dhanasekar
Printer configured to Mr. Vinay
File minimize and maximize problem rectified for Mr. A V S Kiran
IS codes configured for Mr.Dubasi Suresh
old pc data transfer to new pc for Mr.Soma
Printer configured to Mr.Abdul
VPN client configured to Mr.Soma
PC replaced to Mr.Ramkalyan
Search not working in Anand PC
SDE,ITAM configured on Rogali pc
LAN patch cable replaced to Mr.Chamarthy
Black toner booked for es(209)
Minor 1-Nov-16 10.40 Venigalla
Minor 1-Nov-16 11.30 Naresh
Minor 1-Nov-16 13.00 Uday
Medium 2-Nov-16 17.40 Uday
Medium 7-Nov-16 17.30 Venigalla
Medium 13-Nov-16 12.30 Naresh
Call Status
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
1 3-Oct-16 10.25 Anand P Field
2 3-Oct-16 11.00 Chandra Mohan C&S
3 3-Oct-16 11.10 Phani Kiran PJMT
4 3-Oct-16 12.00 Uday HR&Admin
5 3-Oct-16 11.30 Abhiram Finance
6 4-Oct-16 14.20 P&C team P&C
8 4-Oct-16 16.15 PJMT team PJMT
9 4-Oct-16 10.30 Ramkalyan PJMT
11 5-Oct-16 14.10 S N Kumar Electrical
12 5-Oct-16 15.00 Raghaven C&I
13 5-Oct-16 11.00 Selvin Field
14 6-Oct-16 9.20 Santosh P&C
15 6-Oct-16 10.00 Naresh HR&Admin
16 6-Oct-16 11.00 Senthil Field
17 6-Oct-16 12.20 K S Uday Mechanical
18 6-Oct-16 14.50 Anudeep Electrical
19 6-Oct-16 15.40 KIP HR&Admin
20 10-Oct-16 15.10 Chamarthy PJMT
21 10-Oct-16 16.30 Dipak Sahu PJMT
22 10-Oct-16 10.15 A Raghu C&S
23 10-Oct-16 12.00 Jagadeesh C&S
24 10-Oct-16 11.10 Raja C&S
26 12-Oct-16 10.05 Kankana Mechanical
27 12-Oct-16 11.00 Varaprasad C&S
28 12-Oct-16 11.30 O S Babu Electrical
29 12-Oct-16 14.30 Venigalla HR&Admin
30 12-Oct-16 15.10 Madhu Field
31 13-Oct-16 15.20 Karthik Mechanical
32 13-Oct-16 9.30 Solleti Naveen C&S
34 13-Oct-16 17.50 Shimada GA&M
35 13-Oct-16 14.50 Sesanka Mechanical
36 14-Oct-16 9.15 Naresh HR&Admin
38 14-Oct-16 12.00 Abhiram Finance
39 14-Oct-16 14.30 Dubasi Suresh C&S
40 14-Oct-16 15.00 Kiran Mavilla C&S
41 14-Oct-16 15.10 Hari Prasad Thermal Div.
42 14-Oct-16 10.15 Varaprasad C&S
43 17-Oct-16 10.10 Hashimoto guest
44 17-Oct-16 11.00 RVN Murthy Mechanical
45 17-Oct-16 10.30 Vijayarao P&C
46 18-Oct-16 6.00 Mail server HR&Admin
47 18-Oct-16 9.50 Bhadra Electrical
48 18-Oct-16 11.30 P Mallikarjun Electrical
50 19-Oct-16 11.50 Anudeep Electrical
51 19-Oct-16 12.00 KIP printer HR&Admin
52 19-Oct-16 14.00 Prasad Raju Thermal Div.
System Complaint
Complaint Details
Rectified the windows explorer problem for the PC of Mr.Anand.P
Rectified the attachments display problem in outlook for Mr.Chandra Mohan
Configured the adobe acrobat of the PC of Mr.Phani Kiran.
Coordination with HQ PDMS team for the database updations of PDMS.
Rectified the internet browsing problems for the Finance team.
Given assistance for the P&C team relocation.
Updated the firewall configuration after the subscription renewal.
Configured the tpride application access on the PC of Mr.Chamarthy,Mr.D Suresh, Mr.Ravikiran.
Configured and given a new PC to Mr.Ramkalyan.
Uploaded the 2016 A MI projects in to the MI web site.
Configured the ETAP application on the PC of Mr.SN Kumar.
Rectified the DMS login problem for the PC of Mr.Raghavan
Configured and given a new PC to Mr.Selvin Leo raj.
Configured and given a new PC to Mr.Santosh.
Completed the data transfer from old PC to new PC for Mr.Santosh, Mr.Selvin Leo raj
Configured and given a new PC to Mr.G .Senthil Kumar.
Rectified the power on problem for the PC of Mr.KS Uday Kumar
Configured the dialux application for the PC of Mr.Anudeep.
Rectified the printer offline problem in KIP plotter
Uninstalled the MS project on the PC of Mr.Chamarthy
Configured the MS Project on the PC of Mr.Deepak Sahu.
Transferred the data from laptop to desktop for Mr.A Raghu.
Taken the data back up for the PC of Mr.jagadeesh and started configuring the new hdd.
Configured and given a laptop to Mr.Raja duraisamy for his business trip to balingasag site.
Given assistance for the users after the CU upgrade of the ERP application.
Rectified the PC booting problem for Ms.Kankana.
Replaced the failed mouse for Mr.VaraPrasad PC.
Rectified the mail indexing problem in outlook for Mr.OS babu.
Updated the Asset list(PC's data cards)
Rectified the booting problem for the PC of Mr.Madhusudhan Rao.
Rectified the booting problem for the PC of Mr.Karthik after the updates.
Rectified the booting problem for the PC of Mr.Solleti Naveen after the updates.
Coordinated with Airtel to identify the cable routing the for the PRI voice line.
Configured the VPN for the PC of Mr.Shimada
Updated the printers configuration for Ms.Sesanka PC.
Configured and sent two laptops to Meja Site as per the request from Site management.
Rectified the network access problems for the PC of Mr.Maruti, Mr.Uday-Ascon.
Rectified the PC booting problem for Mr.Abhiram.
Rectified the mail sending problem for Mr.Dubasi Suresh
Reconfigured Mr.Kiran Mavilla PC to office LAN resources.
Updated the printers configuration for Mr.Hari Prasad PC.
Rectified the PC hanging problems for Mr.vara Prasad
Mobile phone required
Outlook problem
ERP not working
email not working
AutoCAD not opening
etap configuration required
power adapter replaced for access door 9th floor
Install aditional RAM
fuser assembley error
Data card not working
Minor 3-Oct-16 10.40
Medium 4-Oct-16 17.40
Minor 10-Oct-16 17.00
Minor 10-Oct-16 17.30
Minor 10-Oct-16 11.55
Minor 10-Oct-16 16.00
Minor 12-Oct-16 11.00
Minor 12-Oct-16 11.15
Minor 12-Oct-16 15.30
Minor 12-Oct-16 15.30
Minor 13-Oct-16 16.00
Minor 13-Oct-16 10.00
Minor 13-Oct-16 18.30
Minor 13-Oct-16 15.30
Minor 14-Oct-16 11.45
Minor 14-Oct-16 12.40
Minor 14-Oct-16 15.45
Minor 14-Oct-16 15.20
Minor 14-Oct-16 11.00
Minor 17-Oct-16 10.30
Minor 17-Oct-16 11.00
Minor 18-Oct-16 14.50
Minor 19-Oct-16 14.20
Venigalla Closed
Naresh Closed
Venigalla Closed
Uday Closed
Naresh Closed
Venigalla Closed
Uday Closed
Uday Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Naresh Closed
Uday Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Uday Closed
Naresh Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Naresh Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Uday Closed
Naresh Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Repographic Closed
Venigalla Closed
1 1-Oct-16 10.25 R V N Murthy Mechanical
2 1-Oct-16 11.00 Samiraju C&I
3 1-Oct-16 11.10 Samiraju C&I
4 1-Oct-16 12.00 Kiran Mavill C&S
5 2-Oct-16 11.30 Shimada GA&M
6 2-Oct-16 14.20 IT engineer kudgi
7 2-Oct-16 10.00 Venigalla HR&Admin
9 6-Sep-16 10.30 Kichise guest
10 6-Sep-16 11.00 Uday HR&Admin
12 7-Sep-16 15.00 Lakshminarayana Mechanical
13 7-Sep-16 11.00 K Dhanasekar Mechanical
14 7-Sep-16 9.20 Phani kiran PJMT
15 8-Sep-16 10.00 Arvindh Mechanical
16 8-Sep-16 11.00 Venigalla HR&Admin
17 9-Sep-16 12.20 BNV Prasad PJMT
20 9-Sep-16 15.10 N Rajesh Finance
21 9-Sep-16 16.30 VLV Prasad C&S
22 9-Sep-16 10.15 Patrudu Mechanical
24 12-Sep-16 11.10 Koike guest
25 12-Sep-16 16.00 Patrudu Mechanical
26 12-Sep-16 10.05 Lakshminarayana Mechanical
27 12-Sep-16 11.00 Kitajima guest
28 12-Sep-16 11.30 Jagadeesh C&S
29 12-Sep-16 14.30 Ashoka Reddy PJMT
30 12-Sep-16 15.10 Ananth kudgi
31 13-Sep-16 15.20 Dubasi Suresh C&S
33 13-Sep-16 10.00 K Santosh P&C
34 13-Sep-16 17.50 Vinay C&I
35 14-Sep-16 14.50 Aravindh Mechanical
36 14-Sep-16 9.15 Lenin HR&Admin
37 14-Sep-16 11.10 Srikumar Field
38 15-Sep-16 12.00 Shiva Kumar Field
40 15-Sep-16 15.00 Vinay C&I
41 16-Sep-16 15.10 Kishor Kumar Mechanical
45 16-Sep-16 11.10 Vijayarao P&C
46 20-Sep-16 12.00 KIP HR&Admin
47 20-Sep-16 11.30 Vinay Kumar C&I
48 20-Sep-16 14.20 G Murali C&S
53 21-Sep-16 14.10 Muralikrishna Mechanical
55 22-Sep-16 11.00 Kalimuthu C&I
56 22-Sep-16 9.20 Vinay C&I
57 22-Sep-16 10.00 Sandeep C&I
58 22-Sep-16 11.00 Ramco erp HR&Admin
59 22-Sep-16 12.20 Anudeep Electrical
60 23-Sep-16 14.50 Dhanasekaran Mechanical
61 23-Sep-16 15.40 Naresh HR&Admin
62 23-Sep-16 15.10 OS Babu HR&Admin
63 23-Sep-16 16.30 Printer 201 HR&Admin
64 26-Sep-16 10.15 santosh P&C
66 26-Sep-16 11.10 vinay C&I
67 27-Sep-16 16.00 Dama Suresh C&S
68 27-Sep-16 10.05 Vinay C&I
69 27-Sep-16 11.00 V ChandarSekar Mechanical
71 27-Sep-16 14.30 A Srikanth C&I
74 27-Sep-16 9.30 Vinay C&I
75 27-Sep-16 10.00 A V S Kiran Electrical
76 28-Sep-16 17.50 Dubasi Suresh C&S
77 28-Sep-16 14.50 Soma Electrical
78 28-Sep-16 9.15 Abdul Mechanical
79 28-Sep-16 11.10 Soma Electrical
80 29-Sep-16 12.00 Ramkalyan PJMT
81 29-Sep-16 14.30 Anand Field
82 30-Sep-16 15.00 Ronagali P&C
83 30-Sep-16 15.10 Chamarthy PJMT
System Complaint
Complaint Details
Completed the data transfer from old PC to new PC for Mr.K Dhana Sekharan.
Rectified the IP conflict error for the PC of Mr.K.Santhosh.
Configured and given a new laptop to Mr.Vinay kumar, started data transfer from old PC to new PC.
Configured and given a new laptop to Mr.A Arvindh, started data transfer from old PC to new PC.
Rectified the outlook pst problem for the PC of Mr.SD Lenin.
Arranged a standby PC for Mr.Srikumar as the existing PC OS is corrupted and not able to boot the OS.
Given assistance to Mr. Shiva Kumar P for the primavera application database problems and data recovery.
Coordinated with BSNL for the network connectivity at darlipali and rectified the same.
Completed the data transfer from Old PC to new PC for Mr.Vinay Kumar, Mr.A Arvindh
Updated the printers configurations for the PC's of Mr.A Arvindh, Mr.Kishor Kumar
Coordination with HCL, Xerox for the printers repairs at 9th floor for E455,E556,7328.
Given assistance to ERP team for the CU Upgrades data transfer to Server.
Coordination with TPSC Japan for the PDMS Specification updations.
Recovered the data from the corrupted pst file in outlook for Ms.Vijaya Rao
Completed the wirelock check for PC's
Coordination and assistance for the TPRIDE training.
Configured the etds new version for finance team.
Configured the ETAP application on the PC of Mr.Mallikarjun.
Attended the TPRIDE meeting for the inputs required for ERP integration.
Completed the PC replacement and transfer of data from old PC to new PC for Mr.Kali Muthu.
Completed the repair of PST in outlook for Mr.Vinay Kumar.
Rectified the excel not opening problem for Mr.Sandeep.
Resolved the login issues for RAMCO team, ERP users for the ERP application.
Completed the PC replacement and transfer of data from old PC to new PC for Mr.Anudeep
PC replaced for Mr.Santosh
Internet fallowup for darlipally site
RAM installed for Mr.Vinay PC,new outlook pst created and old pst disconnected
Acrobat std 12 configured for Mr.Dama Suresh
Outlook pst repaired for Mr.Vinay
Temporarly arranged laptop for Mr.V Chandrasekhar
emails sending error rectified for Mr.Srikumar
Datacard configured for Mr.A Srikanth
Acrobat configured for Mr.Srikumar
Acrobat configured for Mr.K Dhanasekar
Printer configured to Mr. Vinay
File minimize and maximize problem rectified for Mr. A V S Kiran
IS codes configured for Mr.Dubasi Suresh
old pc data transfer to new pc for Mr.Soma
Printer configured to Mr.Abdul
VPN client configured to Mr.Soma
PC replaced to Mr.Ramkalyan
Search not working in Anand PC
SDE,ITAM configured on Rogali pc
LAN patch cable replaced to Mr.Chamarthy
Black toner booked for es(209)
Minor 6-Sep-16 15.00
Medium 6-Sep-16 13.00
Minor 12-Sep-16 18.50
Minor 12-Sep-16 16.00
Minor 12-Sep-16 11.00
Minor 12-Sep-16 11.15
Minor 12-Sep-16 15.30
Minor 12-Sep-16 15.30
Minor 13-Sep-16 16.00
Minor 13-Sep-16 10.00
Minor 13-Sep-16 18.30
Minor 14-Sep-16 15.30
Minor 14-Sep-16 11.45
Minor 15-Sep-16 12.40
Minor 15-Sep-16 15.45
Minor 15-Sep-16 15.20
Minor 16-Sep-16 15.40
Minor 16-Sep-16 11.00
Minor 16-Sep-16 10.40
Minor 16-Sep-16 11.30
Minor 16-Sep-16 12.00
Minor 20-Sep-16 13.00
Minor 20-Sep-16 11.45
Minor 20-Sep-16 15.00
Minor 20-Sep-16 10.15
Minor 21-Sep-16 15.00
Minor 21-Sep-16 15.30
Minor 22-Sep-16 15.30
Minor 22-Sep-16 12.45
Minor 22-Sep-16 12.50
Minor 22-Sep-16 15.45
Minor 22-Sep-16 12.35
Minor 23-Sep-16 15.50
Minor 23-Sep-16 17.00
Minor 23-Sep-16 17.30
Minor 26-Sep-16 11.55
Minor 26-Sep-16 18.50
Minor 26-Sep-16 16.00
Minor 27-Sep-16 11.00
Minor 27-Sep-16 11.15
Minor 27-Sep-16 15.30
Minor 27-Sep-16 15.30
Minor 27-Sep-16 16.00
Minor 27-Sep-16 10.00
Minor 28-Sep-16 18.30
Minor 28-Sep-16 15.30
Minor 28-Sep-16 11.45
Minor 29-Sep-16 12.40
Minor 29-Sep-16 15.45
Minor 30-Sep-16 15.20
Minor 30-Sep-16 15.40
Minor 30-Sep-16 10.25
Venigalla Closed
Naresh Closed
Venigalla Closed
Uday Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Uday Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Venigalla Closed
Uday Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Naresh Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Uday Closed
Naresh Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Uday Closed
Uday Closed
Venigalla Closed
Uday Closed
Naresh Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Uday Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Naresh Closed
Uday Closed
Venigalla Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Uday Closed
Naresh Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Naresh Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Uday Closed
Naresh Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Venigalla Closed
1 1-Aug-16 10.25 Dama Suresh C&S
2 1-Aug-16 11.00 QA/QC team QA&QC
3 1-Aug-16 11.10 Venkataramana C&S
4 2-Aug-16 12.00 new joinee Field
5 2-Aug-16 11.30 Raghaven C&I
6 3-Aug-16 14.20 Koike guest
7 3-Aug-16 10.00 Sivaram Field
8 4-Aug-16 16.15 Ohno guest
9 5-Aug-16 10.30 Subbarao C&S
10 8-Aug-16 11.00 Arvindh Mechanical
11 8-Aug-16 14.10 Venigalla HR&Admin
12 9-Aug-16 15.00 BNV Prasad PJMT
13 9-Aug-16 11.00 Uday HR&Admin
15 9-Aug-16 10.00 N Rajesh Finance
16 9-Aug-16 11.00 VLV Prasad C&S
17 9-Aug-16 12.20 Patrudu Mechanical
18 10-Aug-16 14.50 R V N Murthy Mechanical
19 10-Aug-16 15.40 Samiraju C&I
20 10-Aug-16 15.10 Samiraju C&I
21 10-Aug-16 16.30 Kiran Mavill C&S
22 10-Aug-16 10.15 Shimada GA&M
23 11-Aug-16 12.00 Shimada GA&M
24 11-Aug-16 11.10 IT engineer kudgi
27 12-Aug-16 11.00 new joinee Mechanical
28 16-Aug-16 11.30 Dhanasekaran Mechanical
29 16-Aug-16 14.30 Naresh HR&Admin
30 16-Aug-16 15.10 OS Babu HR&Admin
31 16-Aug-16 15.20 Printer 201 HR&Admin
32 17-Aug-16 9.30 Mallikarjun P Electrical
33 17-Aug-16 10.00 R Ramesh Mechanical
34 18-Aug-16 17.50 Borra Mechanical
36 19-Aug-16 9.15 KIP HR&Admin
37 19-Aug-16 11.10 Vinay Kumar C&I
38 19-Aug-16 12.00 G Murali C&S
40 22-Aug-16 15.00 P Mallikarjun Electrical
41 22-Aug-16 15.10 Soma Electrical
42 23-Aug-16 10.15 Jagadeesh C&S
43 23-Aug-16 10.25 Bhaskararrao Finance
49 26-Aug-16 10.00 PMRao C&S
50 26-Aug-16 16.15 Sravan QA&QC
51 29-Aug-16 10.30 Bhadra Electrical
52 29-Aug-16 11.00 Ramakrishna C&S
55 30-Aug-16 11.00 Subbaiah Mechanical
57 31-Aug-16 10.00 Raghavendra Das C&I
System Complaint
Complaint Details
Ansys configuration required
net work not coming
Word to Pdf conversion not working
MSP cofiguration required
ERP not opening
printer configuration
Primavera configuration required
Mobie required
Staad Pro configuration required
pc configuration and issue
PC replacement
PC replacement
PC hanging
UPS replaced for Mr.Narasimha & Ramanaraju
Configured and given a PC and completed the data transferfrom old PC for Mr.P Mallikarjun
Configured and given a PC and completed the data transfer from old PC for Mr.P Soma Srikanth
Rectified the Mail downloading problem for the PC of Mr.Jagadeesh.
Configured and given a PC to Mr.Bhaskara Rao and completed the data transfer from Old PC.
Coordinated with TPSC for the TIETapplication configurations
Started configuring the PC's to Mr. A Suresh, Mr.Phani Kiran,Mr.Raghavendra Das
Coordinated with BSNL for the IP address configurations for Darlipali Site internet connection
Completed the configuration of SAI-SP interface for the AMATA PDMS project
Updated the Configuration of the Meja Site office internet firewall to support the secondary internet line.
Recovered the data from the corrupted pst file for Mr.PM rao
Rectified the Mail PST downloading problem for the PC of Mr.Sravan kumar goud
Configured and given a PC to Mr.Veera Bhadra for his business trip to Delhi.
Rectified the XP virtual machine loading problem for the PC of Mr.Rama Krishna.
Identified a HDD failure in the (RAID) of the Bladecentre storage and replaced the same and rebuilt the RAID
Replaced the failed HDD in the Domain controller Server.
Rectified the erp application opening problem for Mr.Subbaiah PC.
Updated the Fireall configuration at Meja with the Vodafone internet line.
Configured and given a PC to Mr.Raghavendra das, transferred the data from Old PC to new PC.
Minor 1-Aug-16 11.45
Medium 1-Aug-16 11.30
Minor 10-Aug-16 15.50
Minor 10-Aug-16 17.00
Minor 10-Aug-16 17.30
Minor 10-Aug-16 11.55
Minor 11-Aug-16 18.50
Minor 11-Aug-16 16.00
Minor 11-Aug-16 11.00
Minor 12-Aug-16 15.30
Minor 16-Aug-16 15.30
Minor 16-Aug-16 15.30
Minor 16-Aug-16 16.00
Minor 17-Aug-16 17.50
Minor 18-Aug-16 18.30
Minor 18-Aug-16 15.30
Minor 19-Aug-16 11.45
Minor 19-Aug-16 12.40
Minor 19-Aug-16 15.45
Minor 22-Aug-16 15.20
Minor 22-Aug-16 15.40
Minor 23-Aug-16 11.00
Minor 23-Aug-16 10.40
Minor 23-Aug-16 11.30
Minor 23-Aug-16 12.00
Minor 24-Aug-16 13.00
Minor 25-Aug-16 11.45
Minor 26-Aug-16 15.00
Minor 26-Aug-16 10.15
Minor 29-Aug-16 15.00
Minor 29-Aug-16 15.30
Minor 30-Aug-16 15.30
Minor 31-Aug-16 12.45
Minor 31-Aug-16 12.50
Venigalla Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Uday Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Venigalla Closed
Uday Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Naresh Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Uday Closed
Naresh Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
1 1-Jul-16 10.30 Kichise guest
2 1-Jul-16 11.00 Uday HR&Admin
4 4-Jul-16 15.00 Lakshminarayana Mechanical
5 4-Jul-16 11.00 K Dhanasekar Mechanical
6 4-Jul-16 9.20 Phani kiran PJMT
7 5-Jul-16 10.00 Arvindh Mechanical
8 5-Jul-16 11.00 Venigalla HR&Admin
9 7-Jul-16 12.20 BNV Prasad PJMT
12 7-Jul-16 15.10 N Rajesh Finance
13 7-Jul-16 16.30 VLV Prasad C&S
14 7-Jul-16 10.15 Patrudu Mechanical
16 8-Jul-16 11.10 Koike guest
19 8-Jul-16 11.00 Kitajima guest
20 8-Jul-16 11.30 Jagadeesh C&S
21 8-Jul-16 14.30 Ashoka Reddy PJMT
22 8-Jul-16 15.10 Ananth kudgi
23 11-Jul-16 15.20 Dubasi Suresh C&S
24 12-Jul-16 10.25 R V N Murthy Mechanical
25 12-Jul-16 11.00 Samiraju C&I
27 12-Jul-16 12.00 Kiran Mavill C&S
28 13-Jul-16 11.30 Shimada GA&M
29 13-Jul-16 14.20 IT engineer kudgi
32 14-Jul-16 10.30 Kichise guest
36 15-Jul-16 11.00 K Dhanasekar Mechanical
37 15-Jul-16 9.20 Phani kiran PJMT
38 18-Jul-16 10.00 Arvindh Mechanical
40 19-Jul-16 12.20 BNV Prasad PJMT
43 19-Jul-16 15.10 N Rajesh Finance
44 20-Jul-16 16.30 VLV Prasad C&S
46 25-Jul-16 14.50 Dama Suresh C&S
47 25-Jul-16 15.40 S N Kumar Electrical
49 26-Jul-16 16.30 Thyagarajan P&C
50 26-Jul-16 10.15 Satya Finance
52 26-Jul-16 11.10 Roopa Finance
56 27-Jul-16 11.30 R Ramesh Mechanical
57 27-Jul-16 14.30 Mech group Mechanical
58 28-Jul-16 15.10 IT engineer HR&Admin
59 28-Jul-16 15.20 Vijayarao P&C
60 28-Jul-16 10.25 Naresh HR&Admin
62 28-Jul-16 11.10 Prasad Raju Thermal Div
63 29-Jul-16 12.00 Poorna Mechanical
64 29-Jul-16 11.30 Sakthi Das Mechanical
67 29-Jul-16 11.50 RVN Murthy Mechanical
System Complaint
Complaint Details
Activated the Staadpro application on the PC of Mr.Dama Suresh.
Rectified the network connectivity problem for Mr.S N Kumar PC.
Configured the new license of PDMS on the Server.
Rectified the domain login problems for Mr.Thyagarajan.
Configured the Cisco VPN on the PC of Mr.Satyanarayana.
Updated the mccttp1 group email id as per the request received.
Configured and given a PC,email for Ms.Roopa
Coordinated with engg teams for the AutoCAD subscription renewals.
Given the IT lay out information to TJPS and planed for the VC on 5th Aug 2016 for the Darlipali IT infrastructure.
Unlocked the erp accounts of e00176,e00150
Updated the printers configuration for the PC of Mr.R Ramesh.
Given assistance for workbook sharings for Mechanical group.
Carried out the server room cleaning activity.
Updated the permissions for the Procurement folder as per the request from Ms.Vijaya rao.
Given assistance for the webex sessions configured for P&C group, Engg group.
Received the queries on PC list from HQ and preparing the answers for the same.
Rectified the outlook pst file problems for Mr.Shakthi Das.
Configured the thermoflow for the PC of Mr.Prasad Raju.
Rectified the Toshiba DMS access problems for Mr.Poorna Chandra Rao
Cleared the mail server SMTP connectivity errors caused by the Database connectivity problem on the email server
Updated the configuration settings for the PC of Mr.Sami Raju
Temporarily rectified the cooling fan problem for the PC of Mr.RVN Murthy.
Minor 1-Jul-16 15.00
Medium 1-Jul-16 13.00
Minor 11-Jul-16 16.00
Minor 12-Jul-16 10.40
Minor 12-Jul-16 11.30
Minor 12-Jul-16 12.00
Minor 12-Jul-16 13.00
Minor 13-Jul-16 11.45
Minor 13-Jul-16 15.00
Minor 13-Jul-16 10.15
Minor 14-Jul-16 15.00
Minor 14-Jul-16 15.30
Minor 15-Jul-16 15.30
Minor 15-Jul-16 12.45
Minor 18-Jul-16 12.50
Minor 18-Jul-16 15.45
Minor 19-Jul-16 12.35
Minor 19-Jul-16 15.50
Minor 19-Jul-16 17.00
Minor 20-Jul-16 17.30
Minor 20-Jul-16 11.55
25-Jul-16 15.50
25-Jul-16 16.20
25-Jul-16 17.00
26-Jul-16 17.30
26-Jul-16 11.55
26-Jul-16 18.50
26-Jul-16 16.00
27-Jul-16 19.00
IT infrastructure. 27-Jul-16 11.00
27-Jul-16 11.15
27-Jul-16 12.30
27-Jul-16 15.30
28-Jul-16 15.30
28-Jul-16 16.00
28-Jul-16 10.40
28-Jul-16 11.30
28-Jul-16 12.00
29-Jul-16 13.00
29-Jul-16 11.45
on the email server 29-Jul-16 15.00
29-Jul-16 10.15
29-Jul-16 12.20
Venigalla Closed
Uday Closed
Uday Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Venigalla Closed
Uday Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Naresh Closed
Venigalla Closed
Naresh Closed
Venigalla Closed
Uday Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Uday Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Venigalla Closed
Uday Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Uday Closed
Uday Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Venigalla Closed
Uday Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
1 1-Jun-16 10.25 Dama Suresh C&S
2 1-Jun-16 11.00 QA/QC team QA&QC
3 1-Jun-16 11.10 Venkataramana C&S
4 2-Jun-16 12.00 new joinee Field
5 2-Jun-16 11.30 Raghaven C&I
6 3-Jun-16 14.20 Koike guest
7 3-Jun-16 10.00 Sivaram Field
8 4-Jun-16 16.15 Ohno guest
9 5-Jun-16 10.30 Subbarao C&S
10 8-Jun-16 11.00 Arvindh Mechanical
11 8-Jun-16 14.10 Venigalla HR&Admin
12 8-Jun-16 15.00 BNV Prasad PJMT
13 9-Jun-16 11.00 Uday HR&Admin
15 9-Jun-16 10.00 N Rajesh Finance
16 9-Jun-16 11.00 VLV Prasad C&S
17 9-Jun-16 12.20 Patrudu Mechanical
18 10-Jun-16 14.50 R V N Murthy Mechanical
19 10-Jun-16 15.40 Samiraju C&I
20 10-Jun-16 15.10 Samiraju C&I
21 10-Jun-16 16.30 Kiran Mavill C&S
22 10-Jun-16 10.15 Shimada GA&M
23 11-Jun-16 12.00 Shimada GA&M
24 11-Jun-16 11.10 IT engineer kudgi
27 12-Jun-16 11.00 new joinee Mechanical
28 16-Jun-16 11.30 Dhanasekaran Mechanical
29 16-Jun-16 14.30 Naresh HR&Admin
30 16-Jun-16 15.10 OS Babu HR&Admin
31 16-Jun-16 15.20 Printer 201 HR&Admin
32 17-Jun-16 9.30 Mallikarjun P Electrical
33 17-Jun-16 10.00 R Ramesh Mechanical
34 18-Jun-16 17.50 Borra Mechanical
36 19-Jun-16 9.15 KIP HR&Admin
37 19-Jun-16 11.10 Vinay Kumar C&I
38 19-Jun-16 12.00 G Murali C&S
40 22-Jun-16 15.00 P Mallikarjun Electrical
41 22-Jun-16 15.10 Soma Electrical
42 23-Jun-16 10.15 Jagadeesh C&S
43 23-Jun-16 10.25 Bhaskararrao Finance
49 26-Aug-16 10.00 PMRao C&S
50 26-Aug-16 16.15 Sravan QA&QC
51 29-Jun-16 10.30 Bhadra Electrical
52 29-Jun-16 11.00 Ramakrishna C&S
55 30-Jun-16 11.00 Subbaiah Mechanical
System Complaint
Complaint Details
Ansys configuration required
net work not coming
Word to Pdf conversion not working
MSP cofiguration required
ERP not opening
printer configuration
Primavera configuration required
Mobie required
Staad Pro configuration required
pc configuration and issue
PC replacement
PC replacement
PC hanging
UPS replaced for Mr.Narasimha & Ramanaraju
Configured and given a PC and completed the data transferfrom old PC for Mr.P Mallikarjun
Configured and given a PC and completed the data transfer from old PC for Mr.P Soma Srikanth
Rectified the Mail downloading problem for the PC of Mr.Jagadeesh.
Configured and given a PC to Mr.Bhaskara Rao and completed the data transfer from Old PC.
Coordinated with TPSC for the TIETapplication configurations
Started configuring the PC's to Mr. A Suresh, Mr.Phani Kiran,Mr.Raghavendra Das
Coordinated with BSNL for the IP address configurations for Darlipali Site internet connection
Completed the configuration of SAI-SP interface for the AMATA PDMS project
Updated the Configuration of the Meja Site office internet firewall to support the secondary internet line.
Recovered the data from the corrupted pst file for Mr.PM rao
Rectified the Mail PST downloading problem for the PC of Mr.Sravan kumar goud
Configured and given a PC to Mr.Veera Bhadra for his business trip to Delhi.
Rectified the XP virtual machine loading problem for the PC of Mr.Rama Krishna.
Identified a HDD failure in the (RAID) of the Bladecentre storage and replaced the same and rebuilt the RAID
Replaced the failed HDD in the Domain controller Server.
Rectified the erp application opening problem for Mr.Subbaiah PC.
Minor 1-Jun-16 11.45
Medium 1-Jun-16 11.30
Minor 10-Jun-16 15.50
Minor 10-Jun-16 17.00
Minor 10-Jun-16 17.30
Minor 10-Jun-16 11.55
Minor 11-Jun-16 18.50
Minor 11-Jun-16 16.00
Minor 11-Jun-16 11.00
Minor 12-Jun-16 15.30
Minor 16-Jun-16 15.30
Minor 16-Jun-16 15.30
Minor 16-Jun-16 16.00
Minor 17-Jun-16 17.50
Minor 18-Jun-16 18.30
Minor 18-Jun-16 15.30
Minor 19-Jun-16 11.45
Minor 19-Jun-16 12.40
Minor 19-Jun-16 15.45
Minor 22-Jun-16 15.20
Minor 22-Jun-16 15.40
Minor 23-Jun-16 11.00
Minor 23-Jun-16 10.40
Minor 23-Jun-16 11.30
Minor 23-Jun-16 12.00
Minor 24-Jun-16 13.00
Minor 24-Jun-16 11.45
Minor 26-Jun-16 15.00
Minor 26-Aug-16 10.15
Minor 29-Jun-16 15.00
Minor 29-Jun-16 15.30
Minor 30-Jun-16 15.30
Venigalla Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Uday Closed
Naresh Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Venigalla Closed
Uday Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Naresh Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Naresh Closed
Uday Closed
Naresh Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Venigalla Closed
Uday Closed
Uday Closed
Venigalla Closed
Venigalla Closed
Venigalla Closed

Complaint Register-New

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Complaint Register-New

Uploaded by

Copyright:

Available Formats

Sl.No.

Complaint Date Time Emp Name Department

26-Sep-17 4.00 naresh HR&Admin

Medium 26-Sep-17 5.00 Naresh

21-Aug-17 4.00 naresh HR&Admin

Medium 21-Aug-17 5.00 Naresh

4-Jul-17 4.00 naresh HR&Admin

Medium 4-Jul-17 5.00 Naresh

23-Jun-17 4.00 naresh HR&Admin

Medium 23-Jun-17 5.00 Naresh

4.00 naresh HR&Admin

Medium 5.00 Naresh

4.00 naresh HR&Admin

Medium 5.00 Naresh

4.00 naresh HR&Admin

Medium 5.00 Naresh

23-Feb-17 4.00 naresh HR&Admin

Medium 23-Feb-17 5.00 Naresh

25-Jan-17 9.20 Uday HR&Admin

27-Jan-17 2.30 Venigalla HR&Admin

Medium 25-Jan-17 10.30 Uday

Minor 27-Jan-17 4.00 Venigalla

You might also like