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2022 – 2026

Nursing Strategic Plan

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2022 – 2026 Nursing Strategic Plan
Best People & Practice
Environment
Our work and practice environment
attract and retains the best people

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FOCUS
Strengthen structural empowerment through advancing our
professional governance and nursing professional practice.

Tactics Outcomes
• Recognize and celebrate council • Highlight the work of the councils at Nursing Science and
accomplishments Professional Governance Conference, NPC All Here Days,
UCD Nurse, and professional conferences and publications
• Broaden representation and
engagement for ambulatory, • Incorporate NPPM language into our everyday way of
Cancer Center, emergency being
department, and peri-op across
PCS Councils and Committees • Experiences that showcase NPPM tenets are routinely
identified and called out
• Enhance nursing staff
understanding the nursing • NPPM explicit in New Graduate Nurse Residency Program
professional practice model (NGRP), Onboarding and Preceptor Development
(NPPM) • Improve employee engagement relevant to
• Explore continued development empowerment:
of professional governance to be o My ideas and suggestions are seriously considered
inclusive across disciplines and o I am involved in decisions that affect my work
practice areas o I have the opportunity to influence nursing practice in
• Conduct annual evaluation of the this organization
NPPM and professional • Increase number of EBP educational programming
governance structure attendees
• Identify NPPM tenets exemplars • Increase percentage of initiatives presented at NSPG
with frontline nursing staff utilizing the ARCC EBP process
• Continue Nursing Science and • Council infrastructure expansion across practice areas and
Professional Governance disciplines
Conference

• Leverage NPC All Here Days to


strengthen professional
Best People & Practice

governance and elucidate council


actions

• Conscientiously integrate
evidence-based practice (EBP)
and nursing research into clinical
and operational processes via the
ARCC Model and Fuld Institute
collaboration

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FOCUS
Focus on issues and support of valuing diversity, equity, and inclusion
as integral to the care to our colleagues, patients and their families.

Tactics Outcomes
• Promote professional • Increase completion of trainings in the areas of diversity,
development in the areas of equity, and inclusion
diversity, equity, and inclusion
(DEI) • Greater proportion of hires are from local communities
• Identify, attract and retain a • Workforce more closely aligns with that of California and
diverse staff the local Sacramento region
• Call upon nurses as patient • Human Rights Campaign Health Equity Index
advocates to embrace DEI to
address social determinants of • Metrics related to DEI initiatives
health
• Implement an initiative to • Celebrate Principles of Community (POC) within nursing
improve care among throughout the year
underrepresented patient
• Increased staff participation in DEI events
populations
• Maintain HRC Healthcare Equity • Increased staff participation in ERG
Index (HEI)
• Performance appraisals include individual DEI goals
• Raise awareness and
accountability in support of • Development of current workforce
cultural inclusivity
• Increased staff participation in community events serving
• Promote dedicated diversity and the underserved
inclusivity resources
• Increase our understanding of our patients individual
• Increase departmental
needs through engagement in Cipher Health Manager tool
participation in DEI events
with added DEI questions
• Liaison with Health, Equity,
Diversity, and Inclusion (HEDI) • Increased access of healthcare education to patient’s who
office to disseminate DEI events have a preferred language other than English through
and resources Marti, Interprepters and written translsation Best People & Practice
• Collaborate with HEDI and
BIMSON to advance DEI
• Support participation in
employee resource groups (ERG)
• Promote staff participation in
community events serving the
underserved

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• Support staff participation in • Improve employee engagement relevant to inclusion:
volunteer events serving the local
anchor institution mission (AIM) o I care for all patients/clients equally even when it is
communities difficult
• Embrace multilingualism in o This organization values employees from different
nursing backgrounds.
o This organization demonstrates a commitment to
• Provide Anti-Racism and Cultural workforce diversity
Humility (ARC) training within o My coworkers value individuals with different
nursing backgrounds
o The person I report to treats all employees equally
regardless of their background

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FOCUS
Recognize all members of the interprofessional team for their
collegiality and contributions to their work, the team, the patient, the
hospital, and the community.

Tactics Outcomes
• DAISY Awards • DAISY Awards

• Josie King Hero Awards o Individual


o Team Award
• Patient Safety Awards o Nurse Leader Award
• BEST Program o Patient Safety Award

• Nurses Week Programming • Josie King Hero Awards

o Team Award
• Advanced Practice Provider (APP)
Recognition Week o Individual Award

• Diversity Awards • APP Awards

• Specialty Certification Day o APP Fellowship preceptor of the year


recognition o APP of the year award
o APP excellence award
• Thank Goodness for Staff Awards
• Patient Safety Awards provided for innovation and
• Good Catch Awards milestones

• UCD Nurse Newsletter • BEST Awards

• UCD Nurse Annual Report • Star Preceptor awards

• Advance Practice News • Awards, recognitions, accomplishments shared through


social media platforms
• Celebrate top-scoring project
abstracts at Nursing Science and • Point of Pride Award (POP)
Professional Governance
Conference • Divisional and departmental newsletter dissemination Best People & Practice

• Always Nurse

• Long Length of Stay Care


Excellence Awards

• Leader Recognition

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FOCUS
Elevate nursing practices related to patient and family centered care
and staff engagement leading to a patient centered experience.

Tactics Outcomes
• Include patient and family in • Improve/sustain handoff processes including
bedside report and plan of care
o Bedside handoff
• Sustain NPC All Here Day o Interdepartmental handoff

• Enhance role of patients and • Patient and family engagement with


families in decision making
o Digital Front Door
• Leader rounding with staff and o MyChart Bedside
patients o Bedside Report
o Telehealth/Virtual Care
• Design environments that
promote a joyful patient- • Improve employee engagement outcomes relevant to
centered aesthetic Fundamentals of Quality Nursing Care:

• Encourage patients and family o My work unit demonstrates a commitment to patient


engagement and family centered care

• Promote integrative and • Increased/sustained scores in patient experience metrics


complementary therapy
programs o Communication with Nurses
o Quietness of Hospital Environment
• Improve patient experience o Hospital Cleanliness

Best Patient
relative to o Time to referral
o MyChart response times
o Care coordination o Cancer Center access
o Careful listening
o Courtesy and respect • Number of patients and/or families
o Pain
o Patient education o Hosted to share their experience at department
o Patient-centered care meetings
o Responsiveness o Included in specific PCS and unit activities regarding
o Safety planning, design and evaluation
o Service recovery o Involved in Relationship-based care programs

• Involve patients and families in • Increase the number and type of complementary therapy
programs utilized
o Care delivery design and
evaluation • Increase utilization of Creative Arts & Recreation program
o Evidence-Based Practice offerings
o Research
o Innovation

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FOCUS
Maximize continued professional development and collaboration among
disciplines.

Tactics Outcomes
• Maintain resources supporting • Maintain percentage of eligible nursing staff with specialty
national certification certifications at or above 51%
• Preferentially hire nurses with • Percentage of BSN-prepared RNs maintained at or above
BSN or higher educational 90%
preparation
• Decreased/sustained level of staff turnover below
• Hire APPs with national board benchmarks
certification aligned with clinical
• Leadership capacity developed
practice
o In collaboration with Learning and Development
• Maintain resources for nurses
seeking additional educational o Considering diverse disciplines across practice areas
preparation o Leveraging mentoring and succession planning
resources for nurses at all levels
• Develop leadership capacity at all
• Competency management program implemented
levels
• Practice Transition Accreditation Program (PTAP)
• Engage staff in competency
management design process o APP Fellowship programs is obtained,
o New Graduate Nurse Residency Program
• Strive for PTAP accreditation
§ Is maintained
• Leverage APP peer review as a § Impact on retention is greater than benchmarks

Best Patient
mechanism to sustain standards
• Achieved 90% completion rate for Relational Insights
for safe and quality care
peer feedback tool
• Advance career ladder
• Achieved 95% completion of OPPE for APPs
incorporating diverse practice
areas • Maintained 100% APP national board certification
• Advance Age Friendly Care & • Pipeline of qualified APPs in specialty settings established
Achieve NICHE desigantaion
• Increase number of Geriatric Resource Nurse Program
• Enhance communication champions
strategies
• Career ladder integration of
• Advance system-wide EBP and
o Ambulatory/ Cancer Center
research
o Diverse disciplines
• Expand the footprint of advanced • ANCC course planning consistently integrates all required
practice fellowships to support metrics
recruitment of a diverse APP
workforce

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Continued

Tactics Outcomes
• Embed mentoring and succession • Improved employee engagement relevant to resilience
planning for nurses at all levels and psychological safety
• Socialize peer support program - o I can enjoy my personal time without focusing on
Support U work matters
o I am able to disconnect from work communications
• Strengthen partnerships in
innovations, research, and EBP during my free time (email/phone)
within UC Davis Medical Center, o I rarely lose sleep over work issues
o I am able to free my mind from work when I am away
Schools of Nursing and Medicine,
fellow UC campuses, and from it
regional and national peer o I see every patient/client as an individual person with
specific needs
organizations
o I care for all patients/clients equally even when it is
• Invite interdisciplinary colleagues difficult
to participate in EBP Fellowship o My work is meaningful
o The work I do makes a real difference
• Conduct emergency
preparedness readiness drills • Improved employee engagement relevant to
Interprofessional Relationships, RN to RN Teamwork, and
Professional Development:

o Different work units work well together in this


organization
o Communication between physicians, nurses, and other
medical personnel is good in this organization

Best Patient
o We effectively use cross functional (interprofessional)
teams in this organization
o There is good collaboration between nursing and the
different ancillary services (i.e. pharmacy, lab,
radiology, nutrition, behavioral health, etc.)
o This organization provides career development
opportunities
o I have opportunities to learn and grow at this
organization
o My work unit works well together
o Nurses in my unit help others to accomplish their work
o Nurses in my work unit help others even when it’s not
part of their job
o I get the training I need to do a good job

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FOCUS
Develop and refine nursing’s strategic outreach with external partners.

Tactics Outcomes
• Extend nursing expertise with • Increased number of nursing and advanced practice
external partners relationships with external agencies

• Engage in professional • Participation in collaborative activities


organizations to network and
collaborate with external partners • Advancement of existing relationships and creation of
new relationships with
• Engage with community partners
to support people within these o community partners
communities o academic and training programs
o professional organizations

• Outreach and education to affiliate organizations provided

Best Patient

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2022 – 2026 Nursing Strategic Plan
Best Quality
We have exceptional clinical and performance outcomes

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FOCUS
Enrich exemplary professional practice by advancing our relationship-
based culture and culture of safety

Tactics Outcomes
• Advancement of therapeutic • Increase number/discipline of staff who have taken
competencies through
o See Me As A Person®
Relationship Based Culture
o Reigniting the Spirit of Caring®
workshops
o Leading an Empowered Organization®
• Advancement of a Just Culture o Anti-Racism Cultural Humility

• Embrace change leadership • Increase staff participation in Healing Circles


competencies • 90% of staff have completed their RI 360 each year

• Promote patient safety • Incidents of incivility are addressed with Tactics in mind
awareness activities • Maintained safety huddle, QI processes and GEMBA
• Advance professional practice by • Continued engagement in patient and staff safety
participating in nationally

Best Quality
o Safe patient handling
recognized conferences that are
o Decrease in staff injury rates
patient and culture of safety
o Implement violence risk stratification
centric (i.e. IHI)
o Care planning in place on all high risk patients
• Collaborate with interprofessional • Improved employee engagement relevant to exemplary
colleagues on organization-wide professional practice:
workplace violence prevention
initiatives o Staff work well together
o Patient safety is a priority in this organization
• Advance behavioral management o This organization makes every effort to deliver safe,
error-free care to patients
• Sustain Primary Nursing model o We are actively doing things to improve patient safety
o In my work unit, we discuss ways to prevent errors
• Leverage and implement tools
from happening again
and resources to advance patient
o The organization cares about quality improvement
and staff safety
o The organization cares about employee safety
o I can report patient safety mistakes without fear
o I see every patient/client as an individual person with
specific needs
o I care for all patients equally even when it is difficult
o The work I do makes a real difference

• Support-U program expansion across practice areas

• Increase Schwartz Rounds participation by staff across


disciplines

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FOCUS
Build an evidence-based collaborative network designed to support
safe patient transitions throughout the care continuum.

Tactics Outcomes
• Leverage substance use • Increase patient participation in substance use navigator
navigator (SUN) program to program
facilitate care transitions for the
patient experiencing substance • Reduction in overall LOS
use • Increase in Palliative Care and Hospice service utilization
• Improve patient throughput • Reduction in overall 30-day readmission
• Support advanced practice • Reduction in overall mortality
programs
• Optimize care delivery and expand acute care capacity by
moving patients to more appropriate settings (SNF, LTAC,
IRU, home health, hospice, palliative care, psychiatric
care) as quickly as health status warrants

Best Quality
• Embed awareness of and integration into the entire care
continuum:

o Hospice and palliative care program


o Homelessness services and poverty awareness

• Improve employee engagement relevant to fundamentals


of quality nursing care:

o My work unit uses evidence-based practice in


providing patient care
o I am involved in quality improvement activities

• Maintain Baby Friendly USA accreditation

• Establish 3 Wishes End of Life Program

• Socialize advanced practice programs

o Transitions of care program


o In conjunction with AIM nursing to facilitate timely and
safe transition home to those requiring antimicrobial
treatment
o Acute pain service advanced practice team

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FOCUS
Achieve empirical quality outcomes by promoting a culture where data
and evidence are utilized to support decision making and drive
practice.

Tactics Outcomes
• Utilize data to • Redesignation of Magnet Recognition 2023

o Optimize patient outcomes at • Increase the number of departments with national award
point of care recognition
o Provide real-time nursing • Outperform national benchmarks of select nurse-sensitive
sensitive indicators and safety indicators
metrics data to guide
evidence-based care • Achieve greater than 94% compliance with hand hygiene
o Optimize medication safety • Reduction in medication administration errors
o Inform rounding tools and • Reduced Severe Sepsis Related Mortality
reports
• Reduced Surgical Site Infection Rates
• Utilized and interpret unit
• Improved BCMA scanning reporting and compliance
scorecards

Best Quality
• Integration of EBP across different programs
• Continue to deploy Epic upgrades
o Emerging innovations and practice changes
• Leverage novel and existing
o NGNRP
evidence resources
o RNL
• Prioritize use of evidence in the o EBP Fellowship
literature to inform practice o UBPC
o Clinical ladder
• Integrate evidence into resources o APP fellows
at the point of care
• Policy and evidence resources integrated into
• Digital Davis – Remote
Physiologic monitoring o Electronic health record
o Elsevier Clinical Skills
o OB-BP o UC Davis Health practice and workflow content
o HR-BP, weight
o Primary Care Health Apps • Ambulatory Dashboard

• Outperform national benchmark of select nurse-sensitive


indicators inpatient and ambulatory

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2022 – 2026 Nursing Strategic Plan
Best Financial
Performance
We have the resources to pursue the fulfillment
of our Mission and Vision

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FOCUS
Optimize evidence-based capacity management through a person-
centric approach to patient throughput.

Tactics Outcomes
• Optimize patient flow transitions • Timely & appropriate patient placement to meet care
across the health system needs:
o Anticipatory management of o Monitor with daily lost transfer report from Capacity
all transfer requests including Command Center
procedural, ambulatory and o Benchmark year-over-year monthly transfer report

Best Financial
research admissions o Review of outpatient/same-day admission
o Partner with service-line o Improved pt co-horting
leadership to optimize patient • Routine review of Epic metrics
care
o Build customized Epic o Placement metrics
information technology (IT) o Unit-based Epic IT reports to improve unit-based
monthly reports initiatives
o Increase all interfacility o To optimize patient care in the appropriate space
tertiary and quaternary • Increase tertiary & quaterinary interfacility transfers
transfers • Capture of reimbursable services performed by APPs
o Utilization of Discharge
Reception Area • Reduce the average Length of Stay
• Sustain optimal staffing • Maintain 84% of patients transferred within 1-hour of
resources orders and ready bed assignment
• Deploy innovations that • Increase percentage of patients
demonstrate a positive cost- o With discharge orders by 10 AM by APPs
value equation o Discharged by 2pm
• Prioritize capture of APP- • Increase utilization of Discharge Reception Area
performed reimbursable services
• Improved Expected Dischage Date conversion
among stakeholders
• Improved repatriation – focusing on returning patients to
• Promote transparency using a
their communities when medically stable
summary dashbbaord to evaluate
revenue generating work • APP-performed reimbursable services
• Provide dedicated provider o Routinely reviewed to confirm capture of services
(physician and APP) education to o Compared to national standard benchmarks
optimize the capture of APP- • Improve employee engagement relevant to adequacy of
performed reimbursable services resources and staffing:
• Multi-disciplinary rounds o I get the tools and resources I need to provide the
• Discharge Reception Area best care/service for our clients/patients
Dashboard available for staff o I have sufficient time to provide the best care/service
review QI for our clients/patients
o My work unit is adequately staffed

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FOCUS
Focus on sustainability by reducing waste via nursing workflow and
green materials-management practices.

Tactics Outcomes
• Engagement with the • Nursing integrates supply waste strategies into workflow
sustainability committee
• Reduction in solid waste and single use plastics to landfills
• Pilot a supply ambassador in key and incineration
areas across the organization
• Increase the number of reprocessed products for clinical
• Follow sustainable procurement use

Best Financial
guidelines
• Increase reprocessed device utilization
• Unit level supply reduction use
• Increase conversion rate of products reprocessed for
• Replace single use plastics with waste diversion
reusable products

• Replace single use plastics with


paper products: Lab collection
bays with envelopes or wax
paper

• Replace disinfected reusable


plastic products with aluminum
products

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FOCUS
Partner with Health Sciences Development to build a culture for
philanthropy, catalyzing gratitude as the key ingredient in financial support
for staff and programs improving patient health.

Tactics Outcomes
• Expand Gratitude Heals funds • Increase 1:1 consults with key nursing and hospital
impact, sustainably powered by leaders
philanthropy
• Weekly HSD updates on philanthropy successes,
o The CARE Project opportunities for Gratitude Heals funds
o Re-Igniting the Spirit of
Caring Endowment • Increase number of employee donors

Best Financial
o Patient Assistance Support • Increase staff participation in philanthropic events
Fund
o Child Life Support Fund • Increase in grateful patient/family referrals to HSD for
donor engagement
• Leverage fundraising knowledge,
training and practice • Increase in larger annual gifts, major gifts ($50k+) and
planned gifts to Gratitude Heals funds
• Expand Health Sciences
Development (HSD)’s system • Establish stewardship program for donors
impact via communication
• Establish a sustainable Creative Arts and Recreational
• Reinforce importance of Program
philanthropy by
• Increase staff awareness of ways of giving
o Encouraging participation in
employee giving
o Participating in ongoing
training, HSD consultation
o Advancing donor stewardship
at all levels of the
organization

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