9 C Business Studies-7115/01

Beaconhouse School System

End of Year Examination May 2010

Name: ____________________ Subject: Business Studies 7115

Class: IX-C, Sec: ___________ Total Marks: 100
Date: _____________________
Time: 1 hour 45 minutes

Paper 1
Candidates answer on the Question Paper.
No Additional Materials are required.

Instructions:
 Write name on all the work you hand in.
 Write in dark blue or black pen in the spaces provided on the Question Paper.
 Do not use staples, paper clips, highlighters, and glue or correction fluid.
 Answer all questions.
 At the end of the examination, fasten all your work securely together.
 The number of marks is given in brackets [ ] at the end of each question or part question.
 The businesses described in this question paper are entirely fictitious.

For Examiner’s Use

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This question paper consists of 10 printed pages and 1 cover page.

[Turn
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1. Jason Lee works for Colliers plc, which makes and sells chocolates. His friend, Alison Stone
works in the Education Department of Marston Borough Council.
i. Which person works in the public sector and which works in the private sector?
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ii. State two possible objectives for Colliers plc and two possible objectives for Marston
Education Department.
Colliers plc
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iii. Explain how and why the objectives of a business might change over time.
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(b) i. Explain what is meant by a ‘Stakeholder’.

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ii. Suggest two possible stakeholders in Colliers plc.
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(c) The diagram shows the typical stages of production for Colliers plc.
Retail
Outlets

Chocolate Making Molding Packaging

Factory
Outlets
Using examples from the diagram, explain how the primary, secondary and tertiary sector rely on
each other.
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[Total Marks: 22]

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2. Ahmed Mubeen has worked for Ball Top plc for several years. Ball Top plc both
manufactures and sells sweets and candies. Ahmed is thinking of opening a new shop
selling sweets and candies.
i. State four features of a franchise.
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ii. Should he open the shop as a franchise or as an independent shop? Justify your
answer.
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(b) Some retail businesses are small independent sole traders. Other retailers are large public
limited companies. Suggest why both forms of business organization exist in the retail trade.
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[Total Marks: 20]

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[Turnover]
3. The following is the organization chart for Carlton Press Ltd, a book publisher.
Board of Directors (4)

Managing Director

Administration Production Editor Sales

Manager Manager Manager

Administration
Officers Typesetters Sub Editors Salespersons

(a) Describe the main features of the internal organization of Carlton Press Ltd.
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(b) State and explain two advantages of having a formal organization structure like this.
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(c) What are the benefits to Carlton Press Ltd of having a specialist sales manager?
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[Total Marks 18]
4. General Plastics is a multinational company that has recently set up a factory in Country J. This
General Plastics factory imports some of the raw materials that it uses and assembles them at the
factory. The finished products are then exported from Country J. General Plastics expected to
reduce its costs when it opened its new factory in country J. Identify and explain three ways
by which the company hoped that its costs might be reduced.
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(b) The management of General Plastics pays all its employees the same wage per week. It
believes that motivation is best achieved by non-financial methods such as praising [thanking]
employees for ‘good performances’. Do you think that this would be an effective method of
motivation? State your reasons.

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(c) The Human Resource Manager at company G believes that it is important to train employees.
The company currently uses internal methods of training, such as ‘on the job training’.
Why do you think that company G trains its employees?
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(d) Would you advise the Human Resource Manager to use external training methods?
Justify your recommendation.
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[Total Marks 22]

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4 Denton Engineering Ltd produces low-bake spray ovens for spraying cars and drying the
paint. The Personnel Department is responsible for training the workers at Denton
engineering Ltd. some training is delivered on-the-job whilst some is off-the-job. The
firm employs both production workers and office staff.
(a) Explain the difference between on-the-job and off-the-job training.
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(b) What are the advantages of on-the-job training for Denton Engineering Ltd?
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(c) Describe the problems on-the-job training may cause for Denton Engineering Ltd.
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(d) Explain the benefits that Denton Engineering Ltd may gain from staff appraisal programs
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[Total Marks: 18]

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