Test Cases for E-Commerce Website in Exce

Example 01: E-Commerce Product Description

Module Product Description Test Data Input

Test Verification of the details on product specification Tester
Scenario

ID Test Case Requirements Test Step

1. Keep Scrolling
Verify that images of 1. Browser opened the home page
TC_1a product are displayed 2. Internet connection 2. Click on a
correctly. 3. URL entered product from the
home page

1. Keep Scrolling
Verification of Product 1. Browser opened the home page
TC_2a 2. Site URL entered 2. Click on a
Price 3. User logged in product from the
home page

Checking Product deals 1. Browser opened

TC_3a 2. Site URL entered Click on a product
calculation
3. User logged in
1. Browser opened
Verification of Product
TC_4a Specification 2. Site URL entered Click on a product
3. User logged in

Checking Stock 1. Browser opened Press on any

TC_5a 2. Site URL entered product from the
Information 3. User logged in home page

Checking of Seller Rating 1. Browser opened Click on a product

TC_6a display 2. Site URL entered from the home
3. User logged in page
1. Browser opened
Checking of product Click on a product
TC_7a comments 2. Site URL entered on home page
3. User logged in
 1. Browser opened
Checking display of all Click on a product
TC_8a variation of a product 2. Site URL entered on home page
3. User logged in

Verification of Product 1. Browser opened Click on any

TC_9a 2. Site URL entered
shipping information 3. User logged in product

Verification of product 1. Browser opened

TC_10a suggestions related to 2. Site URL entered Click on a product
product are displayed 3. User logged in

Example 02: E-Commerce Customer Care

Module Customer Care Test Data Input

Test
Scenario
Verification of the details on Customer Care Tester

ID Test Case Pre-requisites Test Step

1. Browser Installed and

Verification of the
display of the customer Opened Scroll to the
TC_1b 2. Stable Internet bottom of the
care service at the Connection home page
bottom of the site
3. Website URL entered

1. Browser Installed and

Checking different Opened
modes of customer care 2. Stable Internet Click on Customer
TC_2b
service are displayed Connection Care button
correctly 3. Website URL entered
4. User logged in
 1. Browser Installed and
1. Click on
Verification of the Opened Customer care
display of waiting time to 2. Stable Internet
TC_3b connect to customer Connection 2. Pick any
customer care
care 3. Website URL entered mode
4. User logged in

1. Browser Installed and

Opened
Checking available
TC_4b languages for customer 2. Stable Internet Click on Customer
Connection Care button
care
3. Website URL entered
4. User logged in

1. Browser Installed and

Opened
Verification of display of
TC_5b customer care service 2. Stable Internet Click on Customer
Connection Care button
probable timings 3. Website URL entered
4. User logged in
E-Commerce Website in Excel

User ID & Password

Raphael

Expected Outcome Actual Outcome Status Comments

1. Product images should

be shown correctly Images shown but zoom-in Fail
2. Images will be enlarged effect not working
on mouse hover

Product price should be

As expected Pass
displayed correctly

If there is any discount, Discount is not properly

then product price will be Fail
calculated
adjusted

Specification about that

product will be shown As expected Pass

Production stock
information (In Stock, Out Quantity is not showing, else
Fail
of Stock, Upcoming, and its as expected
Quantity) will be shown

Seller Rating is displayed As expected Pass

Customer comments
should be displayed As expected Pass
 1. Product details will be
shown Additional sizes are not
2. All variations (color, size, shown, additional colors are Fail
etc.) of the product will be displayed
shown

User will get the product

specification and shipping
information will be As expected Pass
displayed under the
product image

Product suggestions should

be displayed N/A Skip

User ID & Password Testing Date 11-Dec

Jacob Authorized by Raphael

Expected Result Actual Result Status Comments

Customer care service is

displayed correctly on the As expected Pass
bottom of the site

Different modes of
customer care service
As expected Pass
(Email, Chat or Call) are
shown
1. Customer care page is
shown
2. Waiting time is Not showing Fail
displayed

Display of customer care

page with all possible
languages (Spanish, Spanish missing Fail
English, Norwegian,
German, and Portuguese)

Timings for different

modes of customer care As expected Pass
are shown
 Test Cases for E-Commerce Website in Excel

E-Commerce Product Description

Module Test Data Input

Test Scenario Tester

ID Test Case Requirements Test Step

Example 02: E-Commerce Customer Care

Module Test Data Input

Test Scenario Tester

ID Test Case Pre-requisites Test Step

site in Excel

Expected Outcome Actual Outcome Status Comments

Testing Date
Authorized by

Expected Result Actual Result Status Comments