CSAA Insurance Exchange

PO Box 24523
Oakland, CA 94623-1523

YOUR CLAIM INFORMATION

MANUEL ROMERO Claim number 1005-01-5531
9113 12TH AVE
HANFORD, CA 93230-2409 Policy number CAH3212935518
Policyholder MANUEL ROMERO
Date of incident January 23, 2023

Check your claim status online with MyPolicy

Go to csaa-insurance.aaa.com/MyPolicy

Jonathan Navarro
March 23, 2023 559.753.0400
Or 888.335.2722, Ext. 7530400
Regular Claims Center hours are
Dear MANUEL ROMERO:
Monday - Friday 8:00 AM - 7:00 PM,
Pacific Time
Thank you for trusting AAA with your insurance needs.

What you need to know I am in the process of reviewing your claim. However, I need some additional
information before I can make a final assessment.

What you need to do

Pending: Non-salvageable contents list.

How to contact us If you have any questions about this request, or would like an update on the
status of your claim, you can call me at 559.753.0400. I am committed to
resolving your claim efficiently, and I will be in touch again within 30 days
whether or not I have received the documents and/or information listed above.

You are a valued AAA customer and it is my pleasure to assist you with the claims process.

Sincerely,

Jonathan Navarro
Jonathan Navarro
Claims Representative

Please turn over

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How to submit documents

Please send all correspondence, documents and forms using one of the methods below, including your claim number on
each document to expedite the processing of your claim.

Online: csaa-insurance.aaa.com/MyPolicy

Sign into MyPolicy and go to Claims. Choose the claim and select See Claim Details. Go to the Submit Claims Documents
section and upload your documents.

Email: claimdocs@csaa.com

Include your claim number 1005-01-5531 in the subject line exactly as it is written in this letter to ensure proper delivery.

Fax: 877.548.1610

Provide a cover sheet and include your claim number 1005-01-5531.

Mail:
CSAA Insurance Exchange
PO Box 24523
Oakland, CA 94623-1523

Include your claim number 1005-01-5531.

AAA only keeps copies of submitted documents, therefore, please do not send us original documents as we cannot keep
or return them.

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