Scribd Logo
Upload

Welcome to Scribd!

  • Designfinal

    Uploaded by

    Huzaifa Awan
    3 views1 page
    The document describes a ticket management system with categories for different customer issues that can be assigned. It includes categories for HR, IT, sales, marketing, and product replacement. Each category has a corresponding team that can be assigned to process the ticket. The ticket includes customer details and a summary. Processes are defined for handling each category.

    Original Description:

    design patterns

    Original Title

    designfinal

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document describes a ticket management system with categories for different customer issues that can be assigned. It includes categories for HR, IT, sales, marketing, and product replacement. Each category has a corresponding team that can be assigned to process the ticket. The ticket includes customer details and a summary. Processes are defined for handling each category.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    3 views1 page

    Designfinal

    Uploaded by

    Huzaifa Awan
    The document describes a ticket management system with categories for different customer issues that can be assigned. It includes categories for HR, IT, sales, marketing, and product replacement. Each category has a corresponding team that can be assigned to process the ticket. The ticket includes customer details and a summary. Processes are defined for handling each category.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    ticket catagories

    customer
    summery :string +HR():void:callprocess:void
    -description:strng +IT():void:callprocess:void
    +Name: string -data_of_creation:datatime +Marketing();void;vcallprocess:void
    +Id: int +product_replacement():void:callprocess
    +Contactid:int +catagory.HR() void
    +address:string +catagory.IT()
    +catagory.Sales()
    +category.Marketing()
    +category.product_replacement()

    IT team

    +ITTeam:Names
    +callprocess()

    Sales Team

    process +salesteam:name
    +callprocess()

    +predefined_process()

    PR team

    +PRteam:names
    +callprocesses()

    Marketing

    +marketingteam:name
    +callprocesses()

    HR team

    +team:name
    +callprocesses()

    You might also like