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  • Firm Infrastructure (General Management, Accounting, Finance, Planning) Human Resource Management (Recruitment, Training, Development)

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    5 views1 page

    Firm Infrastructure (General Management, Accounting, Finance, Planning) Human Resource Management (Recruitment, Training, Development)

    Uploaded by

    DessyGrozeva
    . 'l'm';m';m';

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    FIRM S VALUE CHAIN

    Firm Infrastructure
    (general management, accounting, finance, planning)
    Support
    Activities Human Resource Management
    (recruitment, training, development) Profit
    Margin
    Technology Development
    (R&D, process & product development)

    Procurement
    (purchasing of raw materials, machines, supplies)

    Inbound Operations Out bound Marketing Services


    Logistics (machining, Logistics & Sales (Installation,
    (raw assembly, (distribution) (advertisement, repair)
    materials) testing) promo)

    Primary Activities
    Source:Michael E Porter: Competitive Advantage: Creating and Sustaining Superior Performance, Freeman Press, 1985, p. 37

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