Latest update: 5 AUG 2021 PM2021/SA/2.

TERMS OF SERVICE FOR SELLER

Welcome to PGMALL ecommerce platform (“the Platform”). This is our Terms of Service for Seller (“TOS”)
governing your use and access to the Platform (“the Services”) as a seller (“Seller”) on the Platform provided
by PG Mall Sdn. Bhd. (Company No.: 836625-K) and its affiliates and subsidiaries (individually and
collectively referred to as “PGMALL”). Every Seller who registers to use PGMALL Platform agrees to be
bound by this TOS.

1 Seller Account

1.1 Every Seller who register to use the Platform will be given a Seller Account upon approval by PGMALL
in accordance to the details, name and description as provided for in the registration form.

1.2 PGMALL reserves the right to reject any registration for a Seller Account by anyone without providing
any reason or whatsoever.

1.3 Any person who is under the legal age of 18 years old or the legal age of entering into a validly binding
contract shall not be allowed to register for a Seller Account.

1.4 The Seller is responsible for maintaining the confidentiality of the Seller’s respective Seller Account
and password and any other security information, for restricting unauthorized access to Seller's Seller
Account.

1.5 The Seller shall not, in the course of using the Platform,:-

(a) post inappropriate content or products in the categories or areas on the Platform;
(b) Violate any laws and infringe third party rights;
(c) Manipulate the price of other Sellers or interfere with other Seller's listings;
(e) Circumvent or manipulate the fee structure, the billing process, or fees owed to PGMALL;
(f) Post false, inaccurate, misleading, defamatory, or libellous content (including personal
information);
(g) Transfer the Seller Account to another party without PGMALL's written consent;
(h) Distribute or post spam, chain letters, or pyramid schemes;
(i) Distribute viruses or any other technologies that may harm PGMALL Platform, or the interests or
property of PGMALL and any user PGMALL Platform;
(j) Copy, modify, or distribute PGMALL’s contents from the Platform and PGMALL's copyrights and
trademarks;
(k) Harvest or otherwise collect information about any user of the Platform, including but not limited
to email addresses, without their consent;
(l) Use existing Seller Account or create new Seller Account with the purpose of circumventing or
avoiding buying or selling limits, restrictions, or other policies as imposed by PGMALL from time
to time;
(m) Copy or distribute unauthorized contents from other third-party sources and post them into the
Platform.

1.6 If PGMALL is satisfied or has reasonable reason to suspect that the Seller has committed one or more
of the following actions:-

(a) breached any terms of this TOS;

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 (b) breached any policies implemented by PGMALL;
(c) infringed the Intellectual Property Rights of third parties;
(d) acted fraudulently;
(e) acted in a manner that is detrimental to the interest of PGMALL and any other users on the
Platform;

PGMALL shall, without prior notice to the Seller, have the right to, including but not limited to the
following actions:-
(a) suspend or terminate any Seller Account without notice;
(b) limit access of to the Seller Account’s features;
(c) product listing cancellation;
(d) forfeit Sales Payment;
(e) place limit on Seller Account privileges;
(f) report to authorities to procure criminal charges;
(g) initiate civil actions to claim for damages and all other relevant relifes;

2 - Transaction Fee

2.1 PGMALL will charge the Seller a transaction fee for every completed transaction done by the Seller
as reflected on the Platform (“Transaction Fee”).

2.2 Transaction Fee rate by product category shall be as per Appendix 1.

2.3 All Transaction Fee shall be exclusive of any sales tax, service tax, and any other duty or taxes that
may be imposed by the government (“Tax”).

2.4 Any such Tax imposed upon the Transaction Fee shall be paid by the Seller to PGMALL over and above
the Transaction Fee provided always that PG MALL has complied with the all prevailing and existing
tax laws at the material time.

2.5 For the avoidance of doubt, Clause 2.3 and 2.4 above shall not be applicable if the Transaction Fee
charged by PGMALL do not attract sales tax by virtue of an exemption pursuant to Section 35 of the
Sales Tax Act 2018 and/or service tax by virtue of an exemption pursuant to Section 34 of the Service
Tax Act 2018 which shall include any of its latest and updated versions.

3 Seller’s Obligations

3.1 Seller shall properly manage and ensure that relevant information such as the price and the details
of products, inventory amount and terms and conditions for sale is updated through the Seller
Account page and shall not post inaccurate information.

3.2 The price of Products for sale will be determined by Seller at its own discretion. Seller may wish to
take into consideration all relevant factors, including but not limited to, Transaction Fee, shipping fee
and other fees that may apply. The price of a Product and shipping fee shall include the entire amount
to be charged to Shoppers such as Tax, tariffs, etc., if any, and Seller shall not charge Shoppers such
amount additionally and separately.

3.3 Seller shall pay the shipping cost (if any) to PMALL for the order shipped by PG MALL’s preferred
delivery company by using PGMALL’s corporate account. The Seller acknowledges that the estimated
shipping costs prior to shipment are not binding. Seller agrees that it will be liable for the actual
shipping costs determined by the delivery company.

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3.4 Seller shall allow PG MALL, at its discretion, engage in promotional activities for and on behalf of the
Seller to induce transactions between Shoppers and Seller by reducing, discounting or refunding the
Transaction Fee; by giving free gifts or in any other ways. In no event, such adjustment or discount to
Transaction Fee will affect the originally determined Settlement Amount payable to Seller. For the
purpose of promoting the sales of Products listed by Seller, PGMALL may, subject to the Seller’s
consent, post such products, at an adjusted price, on third-party websites, such as portal sites and
price comparison sites, and other websites, operated by PG MALL and / or its affiliates. For avoidance
of doubt, Seller shall be paid in accordance to price given by the Seller with no deductions or set off
on any promotions, discount or refunding by PG MALL on the price and Seller shall first approve the
contents and artwork of any usage of Seller's Products, brand, image, business and related
identification.

4 PGMALL’s obligations

4.1 PGMALL shall ensure that all legal provisions and requirements for providing the Platform be
complied with.

4.2 PGMALL shall on best effort basis take steps to avoid delay in transaction or any disruption to the
Platform that may prevent the Shoppers from being able purchase the Products from the Seller.

5- Intellectual Property Rights

5.1 Seller shall ensure that all contents including listings, information, specifications, photographs, and
products for sale, as supplied or provided by Seller on the Platform do not infringe or violate trade
mark rights, patent rights, copyrights, trade names, domain names, portrait rights, design rights,
utility models, trade secrets, know-how, confidential information, database rights, software rights,
semiconductor and / or circuit layout rights and all various other intellectual property rights subsisting
in any part of the world belonging to third parties.

5.2 Seller shall also ensure that the use of such Intellectual Property Rights is with the prior, approval or
consent of Intellectual Property Rights’ owner. Should there be any proven claims of infringement or
violation of Intellectual Property Rights made by any third-party against the Seller’s use of Intellectual
Property Rights on the Platform, PGMALL may at its sole discretion take down the listing, information,
specification, photograph of the claimed products and/or any such infringing materials.

5.3 For purposes of promoting the Seller’s products or services, information regarding products and
services provided by Seller on the Platform may be disclosed to PGMALL 's affiliated third parties,
including any platform owned by and / or affiliated to such third party, as well as blogs belonging to
other Users of the Platform where disclosure of information is by another User on their blog, provided
that such disclosure could only be done after Seller has consented to such disclosure and has
approved the contents, artwork and information of such disclosure prior to its disclosure.

5.4 Seller shall indemnify and hold harmless of PGMALL from all actions, claims and demands which may
be instituted or made against the PGMALL arising from the Seller’s unauthorised use of Intellectual
Property Rights or violation of any applicable intellectual property laws.

5.5 Seller shall notify PGMALL as soon as practicable of any complaints or alleged claims of infringement
of Intellectual Property Rights by any third party. All losses and costs to PGMALL arising from the
infringement of any Intellectual Property Rights by the Seller shall be fully compensated by the Seller.

5.6 Parties shall not, during or after the expiry or termination of this TOS, use the other Party’s name (a)
in or as the whole or part of its own trademarks, domain names and / or trade names; (b) in a manner
which may be confusing, misleading and / or deceptive; and (c) in a manner that disparages the other
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 Party.

5.7 Parties agree that this TOS does not give rise to one Party having any legal or beneficial rights, title,
interest or claim to Intellectual Property Rights of the other Party. At all times, the Intellectual
Property Rights and in particular, brand names of each Party remain the sole properties of that Party.

6 Product

6.1 Seller shall submit all new Product for PGMALL’s Product Verification Panel (“Panel”) to review and
approve for online display on the Platform. After Seller has submitted the new Product, the Panel
shall respond to the Seller within two (2) business days. If the submission has been approved by the
Panel, PGMALL shall display the Seller’s Product and to publish on the Platform as directed by Seller.
If the request is rejected by the Panel, Seller has to make the necessary amendments or adjustments
and resubmit the same for approval.

6.2 Seller warrants as follows:

a) that the Product listed on the Platform is genuine, authorized, legitimate, does not infringe the
Intellectual Property Rights of any third party, and does not violate any applicable and
prevailing laws. Seller shall furnish evidence upon request to prove that Seller is the owner and
/ or is allowed , permitted and / or authorized to use Intellectual Property Rights embedded in
or used in conjunction with the Product listed on the Platform.

b) that the postings of the Products sold on the Platform are in compliance with all applicable
Malaysian laws, including and not limited to the Consumer Protection Act 1999, Food Act 1983
and the Sale of Drugs Act 1952. Seller shall upon request, furnish evidence such as a copy of
the relevant certificate or license issued under Malaysian laws, given that Seller possesses the
requisite certificate or license.

c) that the postings of the Products sold on the Platform are in compliance with applicable
advertising standards in Malaysia. Seller shall, where required by applicable laws and
regulations, immediately furnish evidence that it has complied with the relevant requirements,
such as a copy of the relevant certificate or license issued by the standards body.

6.3 If the Seller violates any of its warranty as provided herein and such violation is not remedied within
thirty (30) days of Seller’s receipt of written notice thereof from PGMALL, PGMALL may cease all kinds
of advertisement listing, information, specifications, photographs, and / or announcement with
regards to Seller along with the Product related to Seller's Seller Account and exercise any of the
rights provided in Clause 1.6.

Article 7 - Delivery

7.1 Upon receipt of the payment from the Shoppers, Seller will receive an auto generated email
notification to process the order(s). Seller shall take necessary actions to ensure delivery within Days
to Ship. Should the Seller failed to do so without prior written approval from PGMALL, PGMALL shall
be entitled to cancel the order on behalf Seller after seven (7) days from the day payment is received
from the Shoppers. PGMALL shall impose a penalty in the amount equivalent to 5% of the transaction
amount excluding shipping fees on the Seller for every transaction cancelled by PGMALL pursuant to
this clause.

7.2 Seller shall ship and enter delivery information including the name of the delivery company, the
tracking number, and other particulars pertaining to the order through the Platform within Days to

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 Ship (DTS), excluding pre-order and cross border orders. Before the Product is shipped, Shopper is
given the chance to cancel order with Seller’s approval. If the Seller fails to ship out the Product after
Days to Ship (DTS), PGMALL may cancel the transaction before the Product has been shipped.
PGMALL shall not be responsible or liable for any losses or damages to the corresponding Seller due
to such cancellation, provided that PG MALL, its representatives or related personnel has not
contributed to such delay.

7.3 Seller shall take all reasonable actions to ensure the Shopper receives the Product within the time
period (Shipment Estimated Time Arrival) specified on the Product detail page. If Seller fails to deliver
the Product within such period or the Product was not received by the Shopper due to, reasons not
attributable to the Shopper but due to the Seller’s negligence, act or omission, such as delivering to
wrong address, the Seller shall bear all liabilities relating thereto.

8 Cancellation, Exchange, Return, and Refund

8.1 Shoppers may cancel the purchase at any time before the Product shows “Shipped” status. Once the
purchased Product shows "Shipped" status, cancellation will be subjected to Seller’s and PGMALL’s
approval. In the event there is conflict as to the decision to allow or reject such cancellation,
PGMALL’s decision shall prevail. Shoppers may report non-arrival, request for the return, or exchange
of the Product at any time within Order Finalization Period (OFP). Order Finalization Period (OFP)
ends at 24 hours after Shipment Estimated Time Arrival, which is determined by Seller.

8.2 With respect to a return-related matters, Seller is required to provide goods return address and
contact on any Product sold. Seller agrees to handle all goods return issue and PGMALL shall not serve
as handling agent.

8.3 After receiving returns-exchange requests from Shoppers, Seller must respond with either approval
or rejection within two (2) business days. Should the Seller failed to do so, PGMALL may assume that
the Seller has accepted the Shopper’s request and shall automatically proceed with the refunds. Once
the request for returns-exchange has been followed up by the Seller and the Seller has received the
Products returned by the Shopper, Seller shall verify the conditions of returned goods and confirm
the returns-exchange is successful. However, in the case where the Seller wishes to dispute Shopper’s
return of the Products and request for refunds, or exchange, PGMALL may postpone the refunds
upon the Seller’s requests with evidence on reasonable reason.

8.4 Returns costs shall be borne by the party attributable to the returns request, such as:
a. Shopper, where the return is due to his / her action, omission and/or change of mind; and
b. Seller, where the return is due to the defects in the Product, delivery delay by Seller, and / or
delivery of the wrong or different product.

8.5 For exchange of the Product(s) due to defects in the Product or delivery of wrong Product, the
Shopper must return the Product to the Seller. The Seller will deliver the replacement Product to the
Shopper after the Seller receives the returned Product. Seller is obligated to use delivery company
that provides tracking system and Seller must inform the new tracking number to the Shopper. For
exchange of the Product(s) due to the Shopper's change of his / her mind, the exchange must be pre-
approved by the Seller and re-delivery charges will be completely borne by the Shopper. The re-
delivery payment charges must be paid by the Shopper to the Seller after the Seller agrees to
exchange the Product(s) and Seller has received the return Product(s) from the Shopper.

9 Settlement

9.1 Seller shall submit the Seller’s business identification information such as a copy of business licenses

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 or company documents, business representative’s identity document (My Kad/Passport), and any
other required supporting documents by PG MALL, evidencing that the bank account is owned by and
in the name of the Seller.

9.2 The amount payable by PG MALL to the Seller for successful sale on the Platform (“Settlement
Amount”) shall be calculated and directly transferred to Seller's registered Bank Account within ten
(10) business days after the Order Finalization Period ends.

9.3 The Settlement Amount shall be paid in the following manner:

a) For all orders where the status have been updated to “Shipment Received” between 6th day to
the 20th day of the same calendar month, the Settlement Amount shall be paid to the Seller on
the 1st day of the following calendar month;

(b) For all others where the status have been updated to “Shipment Received” between the 21st
day of a calendar month to the 5th day of the next calendar month, the Settlement Amount
shall be paid to the Seller on immediate following the 16th day of the calendar month.

10 Privacy or Personal Data Protection

10.1 PGMALL views protection of Shoppers’ and Sellers’ privacy as a very important community principle.
User information is stored and processed on computers protected by physical as well as technological
security devices.

10.2 PGMALL does not sell or lease-out Seller's personal information to third parties for marketing or
business reviews purposes without consent from the Seller. Usage of Seller information will be limited
to purposes as described herein. Seller can access and modify the information provided to PGMALL
and choose not to receive certain communications by signing-in to Seller's account in the Platform.

10.3 If PGMALL has reason to believe that any Seller is in breach of any of the terms of this TOS, PG MALL
reserves the right to cooperate fully with governmental authorities in the investigation of any
potential or ongoing criminal or civil wrongdoing. Further, PG MALL may disclose the Seller's identity
and contact information, or such other transaction-related data if requested by a government or law
enforcement body as a result of a subpoena or other legal action. PGMALL shall not be liable for
damages or results arising from such disclosure, and the Seller(s) agrees not to bring an action or
claim against PGMALL for such disclosure.

10.4 By agreeing to this TOS, the Seller consents that the personal information collected will be processed
in accordance with the privacy policy and the data protection laws of Malaysia.

10.5 PGMALL hereby represents, warrants and undertakes to fully comply with the provisions of the
Personal Data Protection Act 2010 of Malaysia (“the Act”) and any other laws applicable to the
processing (as defined in the Act) of any information in respect of commercial transaction, that relates
directly or indirectly to an individual who is identified or identifiable from that information or from
that and any other information in the possession of PGMALL in connection with this TOS, including
any sensitive personal data and expression of opinion about such individual (“Personal Data”).

10.6 PGMALL agrees to process the Personal Data to which this TOS applies in accordance with the terms
and conditions set out in this TOS, and in particular PGMALL agrees that it shall:

(a) collect Personal Data from individuals and/or third parties pursuant to its obligations under this
TOS, PGMALL undertakes and warrants that it shall, as far as practicable, ensure that appropriate

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consents in accordance with all applicable laws, including without limitation the Act, have been
obtained from the individuals and/or third parties, and that proof of such consents shall be produced
by PGMALL upon reasonable request by the Seller;

(b) process the Personal Data at all times in accordance with the Act and solely for the purposes of
fulfilling its obligations under this TOS and in the manner specified from time to time by the Seller in
writing and for no other purpose or in any manner except with the express prior written consent of
the Seller;

(c) in a manner consistent with the Act and with any guidance issued by the Personal Data Protection
Commissioner, put appropriate technical and operational processes and procedures in place to
safeguard against unauthorised or unlawful processing of the Personal Data and protect the security,
integrity, confidentiality of the Personal Data and will not permit any unauthorised access to, or use,
disclosure, publication or dissemination of, the Personal Data, PGMALL will use the same degree of
care and scrutiny as PGMALL use and to protect and secure its own Personal Data, but in no event
will PGMALL use less than a commercially reasonable degree of care;

(d) ensure that PGMALL’s personnel (namely employees, representatives, agents and/or
subcontractors) are made aware of and are trained in, its obligations under this TOS with regard to
the security, handling and protection of the Personal Data and PG MALL shall warrant that all its
personnel comply with the Act and prevent any collections, uses or disclosures of Personal Data that
may cause PGMALL, directly or indirectly, to violate its obligations under the Act;

(e) except in response to a valid court order, to the extent legally required in response to a request
from a law enforcement agency or in order to comply with applicable laws or strictly for the purposes
of executing its obligations under this TOS, PGMALL shall not, without the written authority of the
Seller and in any such cases only to the minimum extent required, disclose to any third party any
Personal Data which has been obtained by it in accordance with the terms and conditions of this TOS.
PGMALL shall immediately notify the Seller when it becomes aware that a disclosure of Personal Data
may be required in order to comply with applicable laws;

(f) to the extent that PGMALL transfers Personal Data out of Malaysia in accordance with the terms
and conditions of this TOS, such transfer shall not be effected without prior written approval of the
Seller and subject to any further terms and conditions which the Seller may choose to impose upon
PGMALL at the Seller’s sole discretion;

(g) if PGMALL receives any complaint, notice or communication which relates directly or indirectly to
the processing of Personal Data or to either Party’s compliance with the Act, PGMALL shall
immediately notify the Seller and it shall provide the Seller with full co-operation and assistance in
relation to any complaints, notice and communications;

(h) in the event of the exercise by Data Subject (as defined in the Act) of any of their rights under the
Act in relation to the Personal Data, PGMALL to inform the Seller as soon as possible, and PGMALL
further agrees to assist the Seller with all the Data Subject information requests which may be
received from any Data Subject in relation to any Personal Data;

(i) in the event of breach of the security of PGMALL’s system, servers and/or facilities, or any
unauthorised access to, or use and/or disclosure of, the Personal Data (“Security Breach”), while in
PGMALL’s possession, PGMALL will promptly notify the Seller after PGMALL first learn of or discover
the Security Breach.

(j) in the event of a Security Breach, PGMALL will:

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 i. use its best efforts to mitigate any harmful effect(s) of the Security Breach;
ii. use commercially reasonable efforts to make available sufficient resources and data for the Seller
to determine the full impact and root cause of the Security Breach;
iii. fully co-operate with the Seller in investigating the cause(s) of the Security Breach and in providing
notice to affected individuals and/or appropriate legal and/or regulatory agencies, as required by the
laws; and

(k) allow its data processing facilities, procedures and documentation to be submitted for scrutiny
by the Seller or its representatives in order to ascertain compliance with the terms of this TOS.

10.7 PG MALL shall only retain Personal Data for as long as is reasonably necessary for the purposes for
which it is disclosed to PG MALL. Following such time, PG MALL shall return or destroy any Personal
Data that it has received from the Seller. At the Seller’s request, PG MALL shall forthwith provide the
Seller with a statutory declaration, sworn by an officer or director of PG MALL, certifying whether its
obligations under this clause have been fulfilled.

10.8 Notwithstanding any term in this TOS, both Parties hereto agree to submit and adhere to the privacy
laws of Malaysia governed by the Act and any other relevant statute or regulation and this shall
accordingly extend to any re-enactment, modification or amendment thereto.

11 Content

11.1 Seller may post reviews, comments, photos and other content; and also submit suggestions, ideas,
comments, questions, or other information, so long as the content is not illegal, obscene, threatening,
defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to
third parties or objectionable and does not consist of or contain software viruses, political
campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam." Seller may
not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin
or other content. PGMALL reserves the right, but not the obligation, to remove or edit reviews of
such content, but does not regularly review posted content.

11.2 Subject to the Seller’s consent, PGMALL is granted a non- exclusive, royalty-free, and fully sub-
licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from,
distribute, and display such content posted by the Sellers throughout the world in any media for the
purpose of this TOS. PGMALL is granted the right to use the name that the Seller submitted in
connection with such content, provided that the Seller has approved such content, artwork and
information prior to its public display by PGMALL. Seller warrants that the Seller owns or otherwise
controls all of the rights to the corresponding contents posted in the Platform; that the content is
accurate; and that use of the content supplied does not violate any of the terms of this TOS or such
other policies implemented by PGMALL on the Platform and will not cause injury to any person or
entity. PGMALL has the right but not the obligation to monitor and edit any activity or content.

12 Other Businesses

12.1 PGMALL and Seller's engagement herein is on a non-exclusive basis. Parties other than PGMALL may,
operate stores, provide services, sell products or list advertisement on the Platform and the Platform
may link to any other platform of affiliated companies and on certain other companies. PGMALL is
not responsible for examining or evaluating, and also does not provide any representations or
warranties on the Products or businesses or individuals or the contents of their platform. PGMALL
does not assume any responsibility or liability for the actions, Product and contents of any such
affiliated companies and any other third parties.

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12.2 PGMALL is allowed at its own cost participate in digital advertisement at all Seller’s retail outlet
nationwide in Malaysia as approved by Seller. Parties shall properly manage and ensure that relevant
information such as the price and the details of products, and terms and conditions for sales is
updated. Seller shall approve the outlet, the designated area in the outlet, the art work and all
relevant contents of the advertisement prior to its publication. PGMALL shall furnish Seller with all
valid licenses, approvals, consents and relevant documentations pertaining to the advertisement and
PGMALL shall adhere to all of Seller’s policies and rules towards the installation, maintenance,
removal, transfer and all relevant matters concerning the advertisement.

13 Access and Interference

The Platform may contain robot exclusion headers. Much of the information on the sites is updated on a
real-time basis and is proprietary or is licensed to PGMALL by the Platform Users or third parties. Seller
agrees not to use any robot, spider, scraper or other automated means to access the Platform for any
purpose without the prior written permission from PGMALL. Additionally, Seller agrees that it will not:

a) take any action that imposes or may impose, an unreasonable or disproportionately large load on the
Platform's infrastructure;
b) copy, reproduce, modify, create derivative works from, distribute, or publicly display any content,
except for Seller's own information, from the Platform without the prior written permission of
PGMALL;
c) Interfere or attempt to interfere with the proper working of the Platform or any activities conducted
on the Platform; or
d) Bypass PGMALL robot exclusion headers or other measures PG MALL may use to prevent or restrict
access to the Platform.

14 Indemnity

14.1 Seller shall indemnify, defend and hold PGMALL and its shareholders, directors, officers, employees,
agents, affiliates, employees, agents, officers and representatives harmless from any costs, claims,
losses, fines, penalties, settlement, damages (either to property or body injury) and/or expenses
(including but not limited to all dispute resolution expenses, attorney fees) incurred or suffered by
PGMALL attributed by the Seller and/or arising out of any transaction made on the Platform, use or
misuse of the Platform, breach of any laws or infringement of any third party rights, any breach by
the Seller its obligations under this TOS, provided that the breach is not contributed by the PG MALL,
its representatives or its related personnel.

15 Disclaimer

15.1 PGMALL shall not be responsible for other Users' content, actions or inactions, or Product listed by
other sellers, including content posted by such seller. Seller acknowledges that PGMALL and the
Platform are not a traditional online shopping service provider or auctioneer. Instead, PGMALL and
the Platform provide an electronic marketplace for Shoppers and Seller to carry out transactions
between Shoppers and Seller. PGMALL is only responsible for operating and managing the Platform
and making reasonable efforts in order to maintain efficient services on the Platform. PGMALL and
the Platform are not involved in the actual transaction between Shoppers and Seller.

15.2 PGMALL shall not be responsible for :-

(a) unauthorized access to or alteration of Seller’s transmissions or data, any material or data sent or

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 received or not sent or received, or any transactions entered into through the Platform
(b) any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party
or any infringement of another right, including Intellectual Property Rights.
(c)any content sent using the communication services and / or included in the Platform by any third
party.

15.3 PGMALL and the Platform have no control over and do not guarantee the quality, safety or legality of
products advertised, the truth or accuracy of Users' content or listings, the ability of Seller to sell
products to Shoppers, the ability of Shoppers to pay for Product, or that a Shopper or Seller will
actually complete a transaction. PGMALL and the Platform do not transfer legal ownership of
products from Seller to the Shopper. Unless Shoppers and Seller agree otherwise, the Shopper will
become the Product's lawful owner upon physical receipt of the Product from the Seller. PG MALL
cannot guarantee continuous or secured access to its services, and operation of the Platform may be
interfered with by numerous factors out of PGMALL's control and PGMALL shall not be liable for any
delay in transaction, any disruption to the Platform that is capable of preventing the Shoppers to
purchase the Products.

15.4 Accordingly, to the extent that is legally permitted, PGMALL is not liable for any loss of money,
goodwill, or reputation, or any special, indirect, or consequential damages arising out of Seller’s
negligent use of the Platform. All materials, information, software and other content on the Platform
is on “as is” basis without warranty or conditions of any kind, express or whether implied, including,
but not limited to, the implied warranties or conditions of merchantability and fitness for a particular
purpose, title, non-infringement, security or accuracy. PGMALL has made reasonable efforts to post
current and accurate information on the Platform; however, PGMALL assumes no responsibility for
any errors, inaccuracies or omissions whatsoever in the information provided by the Seller on the
Platform. Under no circumstances will PGMALL be liable for any loss or damage to the Shoppers
caused by reliance on information provided by the Seller and obtained through the Platform.

15.5 In furtherance to the above, PGMALL shall not, to the full extent permitted by the law and in the
absence of any gross negligent and/or wilful act PGMALL, be liable to the Seller in contract, tort or
otherwise for any loss of revenue, opportunity, goodwill, reputation or any type of special indirect or
consequential loss.

15.6 In no event shall PGMALL be liable for any consequential damages of any kind, including those
resulting from: (1) Reliance on the materials presented, (2) Costs of replacement Products, (3) Loss
of use, data or profits, (4) Delays or business interruptions, and (5) The use of, or inability to use the
Platform, whether or not PGMALL has been advised of the possibility of such damages, provided that
PGMALL, its representatives or related personnel has not contributed to such damages.

16 Limitation of Liability

16.1 Nothwithstanding Clause 15 above, if PGMALL is nevertheless found liable to the Seller to the extent
permitted by applicable laws, the aggregate liability of PGMALL and its affiliates and its shareholders,
directors, officers, employees, agents, affiliates, employees, agents, officers and representatives
towards the Seller or anyone claiming through the Seller for all claims arising from contract, tort or
equity or any other causes of action shall not exceed RINGGIT MALAYSIA THREE HUNDRED
(RM300.00) ONLY.

17 Termination

17.1 The Services provided by PGMALL pursuant to this TOS may be terminated forthwith by either Party
by giving written notice in any of following events:

Page 10 of 36
 a) If Seller's Seller Account is terminated by PGMALL for whatever reason;
b) If the other Party is in breach of any of the Terms and Conditions of this TOS and/or the related
Policies imposed by PGMALL from time to time and fails to remedy the same within 60 (sixty)
calendar days from the other Party’s notice in writing; or
c) If either Party is unable to pay its debts or a petition for winding up is presented or it goes into
liquidation or judicial management or compounds with its creditors or a receiver generally is
appointed over all or any part of its assets or suffers any execution over such assets; or
d) If either Party unable comply with, or obtain or maintain any necessary authorizations, licenses
or registrations required from the authorities for the performance of its duties as stipulated
hereunder.

17.2 Notwithstanding anything stated herein, Seller may terminate the Services provided by PGMALL
pursuant to this TOS by providing at least thirty (30) days’ prior written notice of termination to PG
Mall without assigning any reasons.

17.3 Upon termination:

a) Within twenty-four (24) hours from the termination date, PGMALL shall remove all listings,
Goods and Intellectual Property Rights of the Seller from the Platform;
b) Within seven (7) calendar days of the termination date, PGMALL shall provide the Seller with a
final summary of the total value of Settlement Amount transacted together with the
outstanding Settlement Amount. All orders that have yet to be processed by the Seller and that
such Product has not been be shipped out by the Seller shall be cancelled and any payments
received from Shoppers shall be refunded accordingly;
c) Within seven (7) calendar days of the termination date as instructed by the Seller, PGMALL
shall delete, destroy or purge all photographs and information provided by the Seller pursuant
to this TOS

17.4 Notwithstanding any termination for any reason, Parties shall remain responsible for the fulfilment
of any claims, payment, debts or matters that by its nature is meant to survive the term of
termination.

18 Anti Corruption

18.1 Either Party shall not receive or agree to receive from the other Party or offer or give or agree to give
to the other Party and/or any public officials any gift or consideration of any kind as an inducement
or reward for doing or forbearing to do or for having done or forborne to do any act in relation to the
execution of this TOS. A breach of this condition by either Party or by anyone employed by it or acting
on its behalf which it has reason to believe has or has attempted to commit an act which is an offence
under the Malaysian Anti-Corruption Commission Act 2009 shall entitle the other Party to forthwith
terminate the Services at any time by giving immediate written notice to that effect and recover the
amount of any loss resulting from such termination.

18.2 Either Party shall comply at all times with the applicable laws in Malaysia including, without limitation
to Malaysian Anti-Corruption Commission Act 2009, which shall include any of its latest and updated
versions and/or those pertaining to anti-corruption and shall inform the other Party in reasonable
manner if it learns, or has any reason to know of any violation of such applicable laws that occurred
or may have occurred in performing its obligations under this TOS.

19 Miscellaneous

19.1 If any provision of this TOS is declared void, invalid illegal or unenforceable by any competent Court
of jurisdiction or arbitration, such provision shall be deemed severable and the remaining provisions

Page 11 of 36
 contained herein shall not in any way be affected or impaired thereby.

19.2 Headings are for reference purposes only and do not limit the scope or extent of the relevant section.

19.3 Failure to exercise, or any delay in exercising, at any time, any right or remedy provided under this
TOS shall not constitute a waiver of that or any other right to enforce the breach of such provision or
any of the provision in this TOS or as a waiver of any continuing, succeeding or subsequent breach of
any provision or other provision of this TOS and it shall not preclude or restrict any further exercise
of that or any other right or remedy. No single or partial exercise of any right or remedy provided
under this TOS or by law shall preclude or restrict the further exercise of that or any other right or
remedy.

19.4 Any dispute, difference or claim between the Parties hereto, arising out of or in any way relating to
this TOS, or any breach or alleged breach thereof, shall be settled between the Parties by mutual
discussion, negotiation and amicable solution, within 30 (thirty) business days (“Dispute Resolution
Period”) of such dispute being brought to the notice of the Parties.

19.5 Failure to resolve the dispute within the Dispute Resolution Period will be referred to arbitration, in
accordance with the arbitration rules of the Asian International Arbitration Centre, by a sole
arbitrator. The arbitration proceedings shall be held in Malaysia. The proceedings of the arbitration
are to be held in English.

19.6 The non-prevailing Party, as determined by the arbitrator, shall pay all reasonable out-of-pocket
expenses (including, without limitation, reasonable attorneys’ fees) incurred by the prevailing Party,
as determined by the arbitrator, in connection with any dispute unless the arbitrator directs
otherwise.

19.7 Nothing shall preclude a Party from seeking interim or permanent equitable or injunctive relief, or
both, from any court having jurisdiction to grant the same. The pursuit of equitable or injunctive relief
shall not be a waiver of the duty of the Parties to pursue any remedy for all claims through the
arbitration described in this Clause.

19.8 Each Party may only assign any rights or obligations to its affiliates, subject to the terms of this TOS
with prior written consent of the other Party.

19.9 Neither Party shall be liable for any loss, damage or penalty resulting from delays or failures in the
performance of their obligations under this TOS if the delay or failure results from any act of God,
war, riot, strike, lockout, industrial action, fire, flood, drought, storm, epidemic, pandemic, technical
or system failure, governmental laws or regulations, or any other event beyond the reasonable
control of the Parties (“Force Majeure Event(s)”), provided that the Party affected by Force Majeure
Event(s) has complied with its obligation under Clause 19.11 below.

19.10 The Parties hereto agree to notify the other Party promptly of any such circumstances delaying its
performance and to resume performance as soon thereafter as is reasonably practicable. If any Force
Majeure Event shall continue for a period exceeding fourteen (14) days, then either Party may at any
time thereafter, upon giving notice to the other, elect to terminate the Services.

19.11 For the avoidance of doubt, the Parties shall for the duration of such Force Majeure Event(s), be
relieved of any obligation under this TOS as is affected by the Force Majeure Event(s) except that the
provisions of the TOS shall remain in force with regard to all other obligations under this TOS which
are not affected thereby.

Page 12 of 36
19.12 The Parties shall, during the term of this TOS and at any time after its termination, not exploit or
disclose to any third party any Confidential Information concerning the relations between the Parties,
or any confidential information concerning the business and the operating procedures of the Seller
or other confidential information which has been obtained as a result of entering into this TOS,
except to the extent that such information is in the public domain otherwise than as a result of
breach of the provisions of this Clause, provided always that this Clause shall not prevent disclosure
of Confidential Information in compliance with any orders from the authorities or to the Party’s
professional service provider such as lawyers, auditors and consultants.

19.13 Parties’ engagement under this TOS is on a non-exclusivity basis and the Seller may at any time as it
deems fit appoint or engage other entities to provide similar services at its absolute discretion and
nothing in this TOS shall create any partnership, joint venture, agency, franchise or sales
representative relationship between the Parties.

19.14 All schedules and/or appendixes hereto shall be taken, read and construed as an integral part of this
TOS. In the event of inconsistency between the Terms and Conditions of this TOS and the schedules
and/or appendixes, the Terms and Conditions of this TOS shall prevail.

19.15 This TOS and any updated version of this TOS duly communicated contains the entire agreement
between the Parties and supersedes all previous agreements, arrangements and/or understanding
between the Parties, and may not be modified or amended except by an instrument in writing signed
by the duly authorized representatives of the Parties.

19.16 Time, whenever mentioned in this TOS, shall be of the essence.

19.17 Unless the context otherwise requires, words importing the singular number shall include the plural
and vice versa.

19.18 Notices, request or demands.

(a) Any notice required to be served by either Party hereto on the other Party shall be in writing and
shall be deemed sufficiently served if sent by registered post addressed to such other Party at its
respective address stated herein or at its last known address in Malaysia or sent by email to the last
known email address provided by the Party

(b) Any notice, demand or request delivered personally shall be delivered to the relevant address
specified herein or such other addresses subsequently discovered thereof and shall be deemed to be
given at the time of such delivery.

(c) Any notice, demand or request dispatched by post shall be deemed to have been given forty eight
(48) hours after posting .

19.19Any reference in this TOS to “writing” or cognate expressions includes a reference to facsimile
transmission, letter, email or comparable means of communication.

19.20 Each Party acknowledges that, in entering into this TOS, it does not do so on the basis of, and does
not rely on, any representation, warranty or other provision except as expressly provided herein, and
all conditions, warranties or other terms implied by statute or common law are hereby excluded to
the fullest extent permitted by law.

Page 13 of 36
20 Definition

Confidential - means any information which is disclosed by a Party to the other Party pursuant to or in
Information connection with this TOS or obtained or received by a Party as a result of entering into
or performing its obligations under this TOS and the negotiations relating to, or the
provisions or subject matter of this TOS, whether orally or in writing, and whether or
not such information is expressly stated to be confidential or marked as such, and shall
exclude information that is readily available from public domain or received from a third
party prior to the disclosure by the Party

Days to Ship - means three (3) working days after the date of order payment receipt.

Intellectual - all trade mark rights, patent rights, copyrights, trade names, domain names, portrait
Property rights, design rights, utility models, trade secrets, know-how, confidential information,
Rights - database rights, software rights, semiconductor and / or circuit layout rights and all
various other intellectual property rights

Platform - means PGMALL mobile applications and PGMALL website where the advertising and
business activities, including selling and buying of Seller’s Products, are being conducted

Product - means the Seller’s product for sale as posted on the Platform

Settlement - refers to the amount payable to Seller after deducting Transaction Fee and Tax (if
Amount applicable)

Shipment - means the estimated time for delivery of the Product to the Shopper by the assigned
Estimated delivery company.
Time Arrival
Shoppers - means the purchasers of the Products who make the purchase through the Platform

User - means any party using the Platform

Page 14 of 36
APPENDIX 1
PGMall’s Transaction Fee by product:
Main category: (1.0) JEWELLERY
Sub-category Product Transaction fee (%)
Gold Earrings 5
Necklaces & Chokers 5
Bracelets 5
Anklets 5
Rings 5
Bangle 5
Silver Earrings 5
Necklaces & Chokers 5
Bracelets 5
Anklets 5
Rings 5
Bangle 5
Main category: (2.0) WOMEN'S FASHION
Sub-category Product Transaction fee (%)
Tops Blouse 5
Casual Shirts 5
Shirts 5
Camisoles, Tank 5
Sleeveless, Off-Shoulder 5
Knitwear’s 5
Couple Wear 5
Dresses Mini, Midi & Maxi Dresses 5
Bodycon, Bandage Dresses 5
Cocktail Dresses 5
Summer Dresses 5
Skirts Mini, Midi & Maxi Skirts 5
Pencil Skirts 5
Denim Skirts 5
Pants & Leggings Short Pants 5
Three Quarter Pants 5
Long Pants, Leggings 5
Jeans 5
Socks & Tights 5
Jumpsuits & Playsuits One Piece Ou􀆞it 5

Main category: (2.0) WOMEN'S FASHION

Sub-category Product Transaction fee (%)
Outerwear & Cardigans Sweatshirt 5
Blazers, Coats 5
Denim Jackets 5
Winter Jackets & Coats 5
Women Traditional Wear Cheongsam 5
Kurti 5
Sarees 5
Page 15 of 36
Maternity Wear Clothing 5
Nursing 5
Maternity Lingerie 5
Plus Size Tops 5
Dresses 5
Pants 5
Skirts 5
Lingerie 5
Beachwear Bikinis, Swimsuits 5
Beachwear 5
Accessories 5
Women Sportwear Tops 5
Bo􀆞oms 5
Accessories 5
Lingeries, Sleep & Lounge Bras 5
Pan􀆞es 5
Shapewear 5
Sexy Lingeries 5
Women Bags & Purses Tote Bags 5
Shoulder Bags 5
Crossbody Bags 5
Satchels 5
Tote Bags 5
Shoulder Bags 5
Leather Bags 5
Wallets & Purses 5
Clutches & Wristles 5
Coin Purses & Pouches 5
Luxury Bags 5
Bag's Accessories, Cosmetic Pouch 5
Backpack 5

Main category: (2.0) WOMEN'S FASHION

Sub-category Product Transaction fee (%)
Women Shoes Flats, Slips-Ons 5
Sandals, Flips Flops 5
Heels, Wedges 5
Boots 5
Sneakers, Sport Shoes 5
Shoes Accessories 5
Luxury Watches Casual, Fashion & Sport Watches 5
Women Watches 5
Couple Watch 5
Watches Accessories 5
Women Eyewears Glasses 5
Contact Lens 5
Women Fashion Jewellery Earrings 5
Necklaces & Chokers 5

Page 16 of 36
 Bracelets 5
Anklets 5
Rings 5% 5
Gold, Silver Jewellery 5
Diamond 5
Bangle 5
Jewellery Box 5
Women Accessories Belts 5
Brooches 5
Hats & Caps 5
Scarves & Shawls 5
Gloves 5
Hair Accessories 5
Muslimah Wears Hijabs, Perlengkapan Shalat 5
Jubahs, Kafans 5
Baju Kurung 5
Tops 5
Bottom 5
Dresses 5
Jumpsuits 5
Swimwear 5

Main category: (3.0) MEN'S FASHION

Sub-category Product Transaction fee (%)
Tops Casual Shirts 5
Shirts 5
Formal Shirts 5
Tanks 5
Pants & Shorts Short Pants 5
Three Quarter Pants 5
Long Pants 5
Formal Pants 5
Jeans 5
Joggers & Sweatpants 5
Chinos 5
Outerwear & Jackets Blazers, Coats 5
Sweatshirt 5
Denim Jackets 5
Winter Jackets & Coats 5
Blazers, Coats 5
Men Traditional Wear Tops & Shirts 5
Bottoms 5
Beachwear Boardshorts 5
Swimsuits & Trunks 5
Men Sportwear Tops 5
Bottoms 5
Accessories 5
Underwear & Socks Briefs 5
Page 17 of 36
 Boxers 5
Sleepwear 5
Sexy Underwear 5
Socks 5
Men Bags Totes, Shoulder Bags 5
Sling, Messenger Bags 5
Backpacks 5
Wallets 5
Money Clips 5
Card Cases & Holders 5
Waist Bag 5
Men Shoes Loafers & Slip-ons 5
Sandals, Flip Flops 5
Sneakers, Sport Shoes 5
Boots 5
Formal Shoes 5

Main category: (3.0) MEN'S FASHION

Sub-category Product Transaction fee (%)
Watches Casual, Fashion & Sport Watches 5

Luxury Watches 5
Watches Accessories 5
Eyewears Glasses 5
Men Jewellery Earrings 5
Necklaces 5
Bracelets 5
Anklets 5
Rings 5
Men Accessories Hats & Caps 5
Scarves & Shawls 5
Ties & Bow Ties 5
Belts 5
Cufflinks 5
Other Accessories 5
Muslim Wear Baju Melayu 5
Jubah 5
Tops & Shirts 5
Bottom 5
Accessories 5

Main category: (4.0) ELECTRONIC DEVICES

Sub-category Product Transaction fee (%)
Mobiles & Tablets Smartphones 5
Tablets 5
Feature Phones 5
Mobile Broadband 5
Landline Phones 5
Computers & Laptops Laptop, Desktop Computers 5

Page 18 of 36
 Monitors 5
Printers 5
Scanners 5
Projectors 5
Office Machine & Equipment 5
Ink & Toners 5
Memory Storage 5
Network Equipments 5
Software 5

Main category: (4.0) ELECTRONIC DEVICES

Sub-category Product Transaction fee (%)
Camera DSLR 5
Mirrorless Cameras 5
Bridge (advanced point & shoot) 5
Digital Camera 5
Point & Shoot 5
Polaroid & Instant Camera 5
Video & Camcorders 5
CCTV 5
Sports & Ac􀆞on Cameras 5
Drones & Aerial Imaging 5
Binoculars & Telescopes 5
Smartwatches & Wearables Smartwatches 5% 5
Gadgets Electronic Cigarettes 5% 5
Gadgets E-Liquid 5% 5
Walkie Talkie 5% 5
Others 5% 5

Main category: (5.0) ELECTRONIC ACCESSORIES

Sub-category Product Transaction fee (%)
Mobile Accessories Phone Cases, Screen Protectors 5
Cables & Converters 5
Parts & Tools 5
Power Banks 5
Phone Batteries 5
Wall Chargers 5
Car Mounts 5
Docks & Stands 5
Memory Cards 5
Wireless Charger 5
Others 5
Tablet Accessories Cases, Covers & Screen Protectors 5
Keyboards 5
Stylus Pens 5

Page 19 of 36
Main category: (5.0) ELECTRONIC ACCESSORIES
Sub-category Product Transaction fee (%)
Computer/Laptop Accessories Keyboards 5
PC Audio 5
Adapters & Cables 5
Cooling Pads/Cooling Stands 5
Laptops Batteries 5
Mouse, mousepads 5
Internal, External Hard Drives 5
Laptop Bag 5
Others 5
Computer Components Graphic Cards 5
Motherboards 5
Desktop Casings 5
RAM 5
Fans & Heatsinks 5
Processors 5
Power Supply Units 5
Water Cooling System 5
Sound Cards 5
Front Bay Devices 5
Others 5
Camera Accessories Memory Cards 5
Camera Lens 5
Tripods & Monopods 5
Sports & Action Cameras Accessories 5
Lighting & Studio Equipment 5
Camera Covers, Cases 5
Camera Bags 5
Flashes 5
Batteries, Battery Charges 5
Instant Camera Films 5
Drone Camera Accessories 5
Others 5
Smartwatch Accessories Smartwatch Bands 5
Smartwatch Docks & Charges 5
Smartwatch Cases, Screen Protectors 5
Smartwatch Cable 5
Others 5

Main category: (5.0) ELECTRONIC ACCESSORIES

Sub-category Product Transaction fee (%)
Gaming Accessories Audio / Video Cable 5
Cases & Covers 5
Controllers 5
Console Set 5

Page 20 of 36
 Gaming Eyewear 5
Gaming Headset 5
Gaming Software 5
Memory Cards 5
Others 5
Main category: (6.0) HOME APPLIANCES
Sub-category Product Transaction fee (%)
Small Kitchen Appliances Blender & Grinder 5
Mixers & Attachments 5
Cooker 5
Cooktops & Ranges 5
Electric Kettle & Thermo Pot 5
Bread, Toaster, Waffle & Sandwich Maker 5
Ice Cream Makers 5
Juicer & Fruit Extraction 5
Air Fryer & Deep Fryer 5
Coffee Machine 5
Electric Food Steamer 5
Microware & Oven 5
Electric Grill 5
Special Cooking Devices 5
Large Appliances Hoods & Hobs 5% 5
Built-In Oven 5% 5
Refrigerators, Freezers 5% 5
Wine Chillers 5% 5
Dish Washers 5% 5
Dish Dryers 5% 5
Parts & Accessories 5% 5
House Keeping Vacuum Cleaner 5% 5
Electric Blower 5% 5
Electric Broom 5% 5
Floor Polisher 5% 5
Steam Mop 5% 5
Parts & Accessories 5

Main category: (6.0) HOME APPLIANCES

Sub-category Product Transaction fee (%)
Laundry Appliances Washing Machine, Dryer Machine 5
Parts & Accessories 5
Garment Care Iron 5
Garment Steamer 5
Sewing Machine 5
Parts & Accessories 5
Cooling and Heating Air Conditioners 5
Air Coolers 5
Air Purifiers, Air Humidifiers 5
Fans 5
Water Heaters 5

Page 21 of 36
 Fan Heaters 5
Water System, Filter & Purifier 5
Parts & Accessories 5
TV LED & LCD TVs 5% 5
Smart TV 5% 5
QLED 5% 5
Others 5
Video Blu-ray & DVD Players / Recorders 5% 5
Projectors 5
TV & Video Accessories TV Accessories 5
Video Accessories 5
TV Box / Streaming Media Players 5
Audio Headphones & Earphones 5
Home Theater System 5
Portable Speakers 5
Speakers & Soundbars 5
MP3 & MP4 players 5
AM / FM Radio 5
Voice Recorders 5
Parts & Accessories 5

Main category: (7.0) KITCHEN & DINING

Sub-category Product Transaction fee (%)
Serve ware Cake & Tiered Stands 5
Serving Platters, Trays 5
Serving Utensils 5
Serving Bowls 5
Food Warmers 5
Saucers, Cruets & Condiment Sets 5
Others Trash Can 5
Kitchen Accessories 5
Bakeware & Baking tools Bakeware Sets 5
Baking Dishes 5
Baking & Cookies Sheets 5
Baking & Decorating Tools 5
Measuring Tools 5
Cake Pans 5
Coffee & Tea Teapots & Coffee Servers 5
Tea Making Accessories 5
Milk Frother 5
Coffee, Tea & Expresso 5
Cookware Pots & Pans 5
Woks & Stir-Fry Pans 5
Cookware Set 5
Specialty Cookware 5
Stovetop Pressure Cookers 5
Casserole Pots 5

Page 22 of 36
Dinnerware Bowls, Plates 5

Cutlery 5
Others 5
Drinkware Cups & Mugs 5
Bar & Wine Tools 5
Home Specialty Glassware 5
Everyday Glassware 5
Jugs & Pitchers 5
Gravity Water Dispenser 5
Water Tumbler 5
Thermo Flask 5
Wine & Champagne Glasses 5
Others 5

Main category: (7.0) KITCHEN & DINING

Sub-category Product Transaction fee (%)
Kitchen Linens Kitchen Towel 5
Kitchen Rugs & Mats 5
Kitchen Aprons 5
Pot Holders & Oven Matts 5
Kitchen Tools Cooking Utensils 5
Fruit & Vegetable Tools 5
Meat & Poultry Tools 5
Thermometers & Timers 5
Measuring Tools & Scales 5
Knife Sharpeners & Blocks 5
Cruets & Condiment Sets 5
Oil Sprayers & Dispensers 5
Specialty Kitchen Tools 5
Food Storage Food Storage Containers 5
Lunch Bags & On-The-Go 5
Canning & Jars 5
Sink Organization Sink Organization & Storage 5

Main category: (8.0) HOME & LIFESTYLE

Sub-category Product Transaction fee (%)
Bedroom Furniture Beds & Bedroom Set 5
Wardrobes 5
Mattresses & Ensembles 5
Dressers & Chest & Bedside Table 5
Bed Accessories 5
Dining Furniture Table 5
Kitchen Furniture Cabinet 5
Bar Stools 5
Living Room Furniture Sofas & Sectionals 5
Media & Entertainment Cabinet 5
O􀆞omans & Bean Bags 5
Tables 5

Page 23 of 36
 Shelves 5
Kids & Baby Furniture Kids & Baby Bed 5
Tables & Chair 5
Toys Boxes & Storage 5
Playroom Furniture 5
Hallways & Entry Furniture Accent & Storage Benches 5% 5
Hall Stand & Shelving 5% 5
Shoe Storage & Cabinets 5% 5
Coat Racks & Hanger & Umbrella Stand 5

Main category: (8.0) HOME & LIFESTYLE

Sub-category Product Transaction fee (%)
Gaming Furniture Gaming Chairs 5
Office Furniture Home Office Desks 5
Home Office Chairs 5
Home Office Cabinets 5
Office whiteboard 5
Outdoor & Gardens Gardening Tools 5
Plants, Seeds & Trees 5
Watering System & Garden Hoses 5
Pots, Planters & Urns 5
Garden Soil & Fertilizers 5
Garden Decor & Ornaments 5
Outdoor Power Tools 5
Weeds & Pets Control 5
Bath Accessories Bath Mats 5
Bath Towels 5
Bathrobes 5
Bathroom Counter Storage, Shelving 5
Bathroom Mirror 5
Shower Head 5
Shower Curtains 5
Shower Hooks & Rods 5
Bath Window Curtains 5
Towel Rails 5
Shower & Bath Accessories 5
Toilet Cover 5
Toilet Roll & holder 5
Bedding Accessories Bed Pillows, Pillowcases 5
Comforters Sets 5
Mattress Pads & Toppers 5
Kid Bedding 5
Sheet Sets 5
Quilts & Coverlets 5

Page 24 of 36
Main category: (8.0) HOME & LIFESTYLE
Sub-category Product Transaction fee (%)
Home Décor Clocks 5
Mirrors 5
Curtain, Blinds & Shade 5
Wall Deco & Wall Stickers 5
Rugs & Carpets 5
Cushions & Covers 5
Artificial Flower & Plants 5
Home Fragrances & Scented Candles 5
Others 5
Electrical Electrical Accessories 5
Lighting Creative Lightings 5
Ceiling Lights, Downlights 5
Chandelier Lights 5
Pendant Lights 5
Spot Lights 5
Lamps 5
Eyeball 5
Bulb 5
Track Lights 5
Outdoor Light 5
Hand Tools Measuring & Levels 5
Ratchets & Sockets 5
Screw & Nuts Drivers 5
Wrenches, tools sets 5
Hammers & Pliers 5
Saw, Scissor & Snip 5
Clamps 5
Chisel & Punches & Pins 5
Fastening & Gluing & Soldering 5
Inspection & Prying Tools 5
Knives & Multi Tools 5
Torchlight 5
Others 5
Power Tools Power Drills & Rotary Hammer 5
Power Saw, Jigsaw & Mitre Saw 5
Power Vacuum & Water Pressure 5
Grinders, Sanders, Planers & Routers 5
Welding Equipment 5
Power Tools Accessories 5
Others 5

Main category: (8.0) HOME & LIFESTYLE

Sub-category Product Transaction fee (%)
Safety & Security Work Safety Equipment 5
Tool Belts & Workware 5
Page 25 of 36
 Household Sensor & Alarm 5
Safes & Locks 5
Hardwares & Components Adhesive & Sealer 5
Screws & Fasteners 5
Paints & Accessories 5
Door Hardware & Accessories 5
Furniture Hardware 5
Plumbing & Flooring Plumbing Fixture Parts and Component 5
Hoses & Pipes 5
Traps & Drains 5
Valves 5
Laminated Flooring 5
Vinyl Flooring 5
Hardwood Flooring 5
Floor & Wall Mosaic 5
Floor & Wall Tiles 5
Water Tank 5
Shelving & Garage Storage Hand Truck, Trolley & Wheelbarrow 5
Slatwall & Hooks & Holders 5
Storage System & Units 5
Others 5
Sewing Knitting & Crochet 5
Needlework 5
Materials & Accessories 5
Stationary Desk Organisers 5
Pencil Cases & Boxes 5
School Sets 5
Filing & Document Presentation 5
Boards & Flipcharts 5
Calculators 5
Tapes & Dispensers 5
Staplers & Punches 5
Scissors & Cutters 5
Pens, pencils 5
Highlighters & Markers 5
Inks & Refills 5
Correction Tape & Liquid Paper 5

Main category: (8.0) HOME & LIFESTYLE

Sub-category Product Transaction fee (%)
Stationary Glue 5
Envelope & Mailer Supplies 5
Tab Divider 5
Others 5
Art & Craft Supplies Art Sets 5
Artist Brushers & Tools 5
Drawing & Drafting 5

Page 26 of 36
 Colouring & Copic Art Range 5
Scrapbooking 5
Gift & Wrapping Gift Wrapping & Bags 5
Packaging & Cartons 5
Gift Cards & Tags 5
Party Decor 5
Balloons 5
Photo Albums 5
Novelty Gifts 5
Flower Bouquet 5
Souvenir, collectibles 5
Paper Products Printer Paper 5
Note Books & Pads 5
Books & Media Calendar 5
Books 5
Magazines 5
Other Reading Materials 5
Malaysia Handicraft Batik & Songket 5
Crafts 5
Others 5
Music & Instruments Band & Orchestra 5
Bass Guitars 5
DJ, Karaoke & Electronic Music 5
Drums & Percussion 5
Guitars 5
Instrument Accessories 5
Keyboards & Pianos 5
Music 5
Traditional Instruments 5
Woodwind 5
CDs 5

Main category: (9.0) SPORTS & TRAVEL

Sub-category Product Transaction fee (%)
Exercise & Fitness Gym Weights 5
Cardio Machines 5
Exercise Mats 5
Yoga 5
Treadmills 5
Training equipment 5
Exercise 5
Accessories
Others 5
Indoor Recreation Darts 5
Pool 5
Card Game 5
Board & Tiles Game 5

Page 27 of 36
 Others 5 5
Outdoor Cycling 5
Recreation
Camping & Hiking 5
Fishing 5
Others 5
Water Sports Life Jackets 5
Diving & Snorkelling 5
Swimming 5
Rowing 5
Other Sports 5
Racket Sports Badminton 5
Table Tennis 5
Tennis 5
Squash 5
Others 5
Other Sports Football 5
Golf 5
Sport Accessories 5
Others 5
Luggage Travel Bags 5
Backpacks 5
Laptops Bags 5
Suitcases 5
Luggage Sets 5
Kids Luggage 5

Main category: (9.0) SPORTS & TRAVEL

Sub-category Product Transaction fee (%)
Travel Luggage Straps & Tags 5
Accessories
Travel Adapters & Converters 5
Travel Pillows & Eye Masks 5
Travel Size Bottle & Container 5
Passport Casing 5
Travel Wallets 5
Luggage scale 5
Main category: (10.0) HEALTH & BEAUTY
Sub-category Product Transaction fee (%)
Personal Care Adult Diapers & Incon􀆞nence 5
Deodarants 5
Personal Safety & Security 5
Feminine Care Feminine Wash 5
Sanitary Napkins 5
Sexual Wellness Condoms 5

Lubricants 5

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 Sensual Toys 5
Eye Care Contact Lens Care 5

Eye Drops 5
Accessories 5
Oral Care Toothbrushes, electric toothbrushes 5
Toothpastes 5
Mouthwash 5
Dental Flosses & Sticks 5
Teeth Whitening 5
Oral Care Accessories 5
Hair Care Hair Treatments 5
Shampoo 5
Hair Conditioner 5
Hair Brushes & Combs 5
Hair Colouring 5
Hair Styling 5
Hair Accessories 5
Wig & Hair Extensions & Pads 5
Gifts & Value Sets 5

Main category: (10.0) HEALTH & BEAUTY

Sub-category Product Transaction fee (%)
Bath & Body Breast Care 5
Body & Massage Oils 5
Body Moisturizers, Lotion & Cream 5
Body Scrubs 5
Body Soap & Shower Gel 5
Footcare 5
Hand Washes & Sanitizers 5
Bath & Body Accessories 5
Fragrances Men Fragrance 5
Women Fragrance 5
Unisex Fragrance 5
Skincare Facial Cleansers, Face Mask 5
Toners & Mists 5
Moisturizers & Creams 5
Serum & Essence 5
Face Scrubs & Exfoliators 5
Sunscreen & After sun 5
Lip Balm & Treatment 5
Gift & Value Sets 5
Makeup Makeup Brushes & Sets 5
Eyeliners, Eyebrows 5
Eye Lashes, Mascaras 5
Lipsticks, Lip glosses & Lip Liners 5
Blushes 5
Concealer 5
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 Foundations 5
Primer, Balm & Conditioners 5
Makeup Removers 5
Compacts & Powder 5
Shimmer & Highlights 5
Eye Shadow 5
Palettes & Sets 5
Nail Colors 5
Manicure & Pedicure Kits 5
Makeup organizer 5

Main category: (10.0) HEALTH & BEAUTY

Sub-category Product Transaction fee (%)
Medical Supplies Injury Support & Braces 5
Medical Tests 5
Scale & Body Fat Analysers 5
Health Monitors and Tests 5
Health Accessories 5
First Aid Supplies 5
Ointments & Creams 5
Thermometers 5
Dietary Multivitamins 5
Supplements
Skin Nourishment 5
Fat Blockers & Burners 5
Immunity 5
Brain & Memory 5
Sports Nutrition 5
Detoxification 5
Heart & Blood Pressure 5
Meal Replacement 5
Mass Gainer 5
Whitening 5
Beauty Supplements 5
Men health 5
Women health 5
Nutritional Food & Drinks 5
Oil 5
Well Being 5
Beauty Tools Hair Dryers 5
Curling Irons & Wands 5
Body Slimming & Electric Massagers 5
Skin Care Tools 5
Foot Relieve Tools 5
Hair Removal Appliances 5
Hair Removal Accessories 5

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 Hair Dryers 5
Curling Irons & Wands 5
Body Slimming & Electric Massagers 5

Main category: (11.0) KIDS & BABY

Sub-category Product Transaction fee (%)
Toys & Others Action Figures & Collectibles 5
Kid Toys, Dolls & Doll House 5
Reading & Writing 5
Arts & Craft 5
Play Vehicles & Remote Control 5
Pretend Play 5
Puzzle & Board Games 5
Others 5
Boy Clothing T-Shirts & Shirts 5
Jackets & Coats 5
Pants & Jeans 5
Swimwear 5
Sports Clothing 5
Sleepwear 5
School Uniforms 5
Muslim Wear 5
Socks 5
Boy Shoes Sneakers, School Shoes 5
Boy Shoes Slip-Ons 5
Sports & Outdoor Shoes 5
Sandals, Flip Flops 5
Boy Bags Shoulder Bags 5
Backpacks 5
Boy Sunglasses 5
Accessories
Watches 5
Accessories 5
Girl Clothing Shirts & Tops 5
Pants & Jeans 5
Dresses 5
Skirts 5
Jackets & Coats 5
Swimwear 5
Sports Clothing 5
Sleepwear 5
School Uniforms 5
Muslimah Wear 5
Socks 5

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Main category: (11.0) KIDS & BABY
Sub-category Product Transaction fee (%)
Girl Shoes Sneakers, School Shoes 5% 5
Lace-Ups 5% 5
Slip-Ons 5% 5
Ballerinas 5% 5
Girl Bags Shoulder Bags 5% 5
Backpacks 5% 5
Hand Bags 5% 5
Girl Accessories Hair Accessories 5% 5
Jewellery 5% 5
Accessories 5% 5
Maternity Care Breast Pads & Nipple Shield 5% 5
Pregnancy & Maternity Accessories 5% 5
Nursery Products Pillows, Protector & Cases 5% 5
Blankets & Wrappers 5% 5
Cradles 5% 5
Mattresses & Bedding 5% 5
Storage and Organiser 5% 5
Nursing Covers 5
Baby Clothing New-born Set 5
Infant 5
Toddler 5
Footwear/Socks 5
Nightwear 5
Feeding Milk Powder 5
Feeding Bottles 5
Bottle Nipples & Accessories 5
Breast Pumps, Accessories 5
Pacifiers 5
Food Storage 5
Baby Food, Cereal & Snack 5
Bowl, Fork & Spoon Sets 5
Warmers & Sterilizers 5
Bibs & Hankies 5
Bathing & Grooming Washcloth & Towels 5% 5
Bathing Toys 5% 5
Body Wash 5% 5
Hair Shampoo 5% 5
Lotions & Creams 5% 5
Bathing Tubs & Seats 5

Main category: (11.0) KIDS & BABY

Sub-category Product Transaction fee (%)
Diapering & Potty Disposable, Cloth Diapers 5
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 Diaper Bags 5
Wipes & Refills 5
Pads & Covers 5
Toilet & Potty Training 5
Diaper Creams & Ointments 5
Baby Gear Soft Carrier 5
Car Seats 5
Strollers, Walkers 5
Harnesses & Leashes 5
Shield & Netting 5
Baby Play yard and Playpens 5
Swings, Jumpers and Bouncers 5
Seat Back Kick Protectors 5
Safety & Health Gates & Doorways 5
Baby Monitors 5
First Aid 5
Teething & Oral Care 5
Cleansers 5

Main category: (12.0) GROCERIES & PETS

Sub-category Product Transaction fee (%)
Cereal & Confectionery Biscuits 5
Cookies 5
Oatmeals 5
Breakfast Bars 5
Breakfast Cereals 5
Instant Breakfast Drinks 5
Candy Assortments 5
Chocolate 5
Nuts 5
Dried & Canned Foods Canned Food 5
Condiment Dressing 5
Cooking Ingredients 5
Dried Good 5
Grain, Bean & Pulses 5
Home Baking & Sugar 5
Instant Foods 5
Rice 5
Noodles 5
Organic & Wholesome Food 5

Main category: (12.0) GROCERIES & PETS

Sub-category Product Transaction fee (%)
Dried & Canned Foods Organic & Wholesome Food 5
Jarred Food 5
Snacks and junk food 5
Fresh, Frozen and Chilled Fresh Products 5
Frozen Products 5
Chilled Products 5
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Laundry & Household Aircare 5

Cleaning 5
Dishwashing 5
Laundry 5
Pest Control 5
Paper, Plastic & Cotton 5
Dog Dog Food 5
Bowl & Feeders 5
Cages, Crates & Doors 5
Carriers & Travel 5
Fleas & Ticks 5
Bed, Mats & Houses 5
Grooming 5
Leashes, Collars & Muzzles 5
Toys, Treats 5
Supplement & Vitamins 5
Cat Cat Food 5
Bowl & Feeders 5
Cages, Crates & Doors 5
Carriers & Travel 5
Cat Litter & Toilet 5
Bed, Mats & Houses 5
Grooming 5
Tree, Condons & Scratches 5
Toys, Treats 5
Supplement & Vitamins 5
Fish Aquariums 5
Aquariums Air Pumps 5
Aquariums Cleaning Tools 5
Aquariums Decorations 5
Fish Aquariums Filters 5
Aquariums Lighting 5
Aquariums Temp Control 5
Aquariums Water Pumps 5

Main category: (12.0) GROCERIES & PETS

Sub-category Product Transaction fee (%)
Fish Foods 5
Starter Kits 5
Other Pet Supplies Others 5
Beverage Coffee 5
Tea 5
Water 5
Milk 5
Soft Drinks 5
Chocolate & Malt 5

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 Carbonated Drinks 5
Non-Carbonated Drinks 5
Organic & Wholesome Drinks 5
UHT Milk & Milk Powders 5
Flavouring Syrups 5
Juices 5
Main category: (13.0) AUTOMOTIVE & MOTORBIKE
Sub-category Product Transaction fee (%)
Automotive Auto Tools & Equipment 5
Car Camera 5
Auto Parts & Spares 5
Car Safety & Security 5
Car Electronics Accessories 5
Batteries & Accessories 5
Auto Oils & Fluids Engine Oil 5
Additives 5
Anti freezes & Coolants 5
Brake Fluids 5
Cleansers 5
Flushes 5
Greases & Lubricants 5
Transmission Fluids 5
Windshield Washer Fluids 5
Interior Accessories Air Fresheners 5
Gauges 5
Steering Wheels & Accessories 5
Consoles & Organizers 5
Covers 5
Electrical Appliances 5
Floor Mats & Cargo Liners 5
Pedals & Pedal Accessories 5

Main category: (13.0) AUTOMOTIVE & MOTORBIKE

Sub-category Product Transaction fee (%)
Interior Accessories Pedals & Pedal Accessories 5
Seat Covers & Accessories 5
Tinted Film 5
Car Dashboard Cover 5
Sun Protection 5
Exterior Accessories Car Number Plates 5
Deflectors & Shields 5
Grilles & Grille Guards 5
Running Boards & Steps 5
Bumpers & Bumper Accessories 5
Cargo Management 5
Chrome Trim & Accessories 5
Horns & Accessories 5
Car Audio Speakers, Subwoofers 5

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 Car Stereo Receivers, Digital Media Receiver 5
Auto Care Polishes & Waxes 5
Cleaners & Kits 5
Polishing & Rubbing Compounds 5
Glass Care 5
Tire & Wheel Care 5
Carpet Cleaners 5
Leather Care 5
Riding Gear Helmet, Gloves 5% 5
Jackets & Vests 5% 5
Rain Jackets, Rain Pants 5% 5
Footwear, Eyewear 5% 5
Chest & Back Protectors 5% 5
Other Accessories 5% 5
Moto Parts & Accessories Moto Oils & Fluids 5% 5
Moto Electronics 5% 5
Moto Exterior Accessories 5% 5
Moto Tools & Maintenance 5% 5
Moto Parts & Spares 5% 5
Moto Tires & Wheels 5% 5
Moto Batteries & Accessories 5% 5
Others Trucks Cargo Management 5% 5
In Car Entertainment & Security 5

Main category: (14.0) E-TICKETS/ VOUCHERS

Sub-category Product Transaction fee (%)
E-Vouchers & Top-up Foods & Beverages 10
Beauty/Wellness/Health 10
Mobile Top-up 10
Printed Vouchers 10
Services 10
Admission Tickets Theme Parks 10
Museums 10
Other Attractions 10
Travel Package Malaysia 10
International 10
Accommodations Hotels 10
Homestay 10
Transportation Malaysia 10
International 10

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