THE ROLE OF MOTIVATION ON EMPLOYEE PERFORMANCE IN THE

PUBLIC

BACHELOR OF BUSINESS ADMINSTRATION

FROM
BENGALURU CITY UNIVERSITY

Submitted by

Mr. FAISAL ALI

Register Number- B2012620

Under the guidance of

PROF. SUMA B R

Associated Professor

KARNATAKA COLLEGE OF MANAGEMEN & SCIENCE

Department of management
No.32/2 Thirumanhalli, Hegde Nagar Main Road, Bangalore 560064

2020-23
 GUIDE CERTIFICATE

This is to certify that Mr. FAISAL ALI Bearing Register No. B2012620 respectively of the
Project titled “THE ROLE OF MOTIVATION ON EMPLOYEE PERFORMANCE
IN THE PUBLIC SECTOR” is prepared under the guidance in partial fulfilment of
the requirement for the award of Degree in “Bachelor Of Business
Administration” from Bengaluru City University. The matter presented in this
report has not formed a basis for the award of any Degree/Diploma by Bengaluru
City University or any other university as per our knowledge.

Place: Bangalore PROF. SUMA B R

Date: Associate
Professor
Dept. Of
Management

Karnataka College of
Management & science
 DECLARATION BY STUDENT

I hereby declare that the entire work embodied in this project

work “” has been carried out by me during the fifth semester of
“BACHELOR OF BUSINESS ADMINSTRATION” at Karnataka
College of Management & Science, Bangalore is
submitted to Bengaluru City University, under the guidance of PROF.
SUMA B R, Associate Professor of KARNATAKA COLLEGE OF
MANAGEMENT & SCIENCE, BANGALORE. The work embodied in
this project work is original and it has not been submitted in
part or full-time completion for any other degree in any other
university.

Place: Bengaluru

Date:

Mr. FAISAL ALI (B2012620)

 ACKNOWLEDGEMENT
I would like to express my deepest appreciation to all those who provided
us the possibility to complete this project.

First of all, I would take this opportunity to express my greatfulness to

PROF. BASAVARAJ RAMNAL M.Sc (Secretary) of KARNATAKA COLLEGE
OF MANAGEMENT & SCIENCE, for providing us with such a healthy
environment for successful completion of this project work.

I express my sincere gratitude to Mr. Mohamed Noor Amhed Principal,

CEO for his encouragement and support which inspired us towards the
attainment of knowledge.

I wish to acknowledge the guidance and contributions of PROF. SUMA B

R, HOD, for constant assistance, support, patience, endurance and
constructive suggestions, manifestations in great depths and helped us to
complete the project on time.

Finally, I thank Almighty, all teaching and non-teaching staff of the

Department of Management and Science our members for their valuable
guidance and cooperation throughout dissertation.

Mr. FAISAL ALI [B2012620]

 TABLE OF CONTENT
Chapter Number Content No. of Pages
Chapter No. 1 Introduction 3-14
 Background
 Problem Statement
 Objective of the study
 Research question
 Scope of the study
 Justification / relevance of the study
 Limitations of the study
 Organization of the study

Chapter No. 2 Review of Literature and Research Design

 Introduction
 The Concept of Public Employee
 The Concept of Motivation
 The Nature of Motivation in the Public Service
 Theories of Motivation
 Abraham Maslow : Hierarchy of Need
 Douglas McGregor : Theory X/ Theory Y
 Frederick Herzberg : Motivation-Hygiene
 Rensis Likert
 Contemporary Theories of Motivation
15-36
 Motivation and Job Performance
 Levels of Employee Motivation
 The Role of Motivation

Chapter No. 3 Company Profile

 Company Introduction
 Company Profile 37-59
 Respective Company Details

Chapter No. 4 Data Analysis and Interpretation

 Introduction
 Characteristic of Respondents 61-79
 Type of Incentive Received By Workers In The
Institution
  Factor That Motivate Respondents At Work
 Factor That Influence Employee Performance
 Recognition For Work Done
 Preference For Monetary Reward
 Non-Monetary Reward
 Importance of Motivation
 Relationship Between Motivation And Work
Performance .
 Motivational Factors Affecting Workers
Performance .

Chapter No.5 Summary Of Finding, Conclusion and Suggestion 79-98

 Introduction
 Summary of Findings
 Conclusion
 Recommendation

TOTAL 98
Bibliography and Web Links Annexures

CHAPTER-I
INTRODUCTION
Company
Profile

Karnataka College of Management & Science 8

 LITERATURE REVIEW

Karnataka College of Management & Science 9

 RESEARCH METHODOLOGY

Karnataka College of Management & Science 10

Bibliography:

• http://www.oppapers.com/subjects/tata motors-page1.html
• Wikipedia
• Economic Times
• www.Scribd.com
• http://www.tatamotors.com/sustainability/CS R-11/pdf/defining-priorities.pdf

• www.citehr.com

Karnataka College of Management & Science 11