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www.worldsleaders.com Vol.

03 | Issue 20 | MARCH 2023

World’s

VISIONARY
LEADERS
Making an Impact in 2023

CEO
Viollis Group Interna onal

Paul Viollis
Leading a Global Consultancy Centered on Validating
Integrity and Eradicating Challenging Situations
World’s Visionary Leaders
Making an Impact in 2023

www.worldsleaders.com Vol. 03 | Issue 20 | MARCH 2023

World’s

VISIONARY
LEADERS
Making an Impact in 2023

Ability to Inspire and


Motivate Others

CEO
Leadership that creates a significant impact is distinguished Viollis Group Interna onal

by the leader's ability to inspire and motivate team members


towards a shared goal or vision. This requires effective
communication skills to convey their vision in a clear and
concise manner, while also instilling a sense of purpose and
Paul Viollis
Leading a Global Consultancy Centered on Validating
Integrity and Eradicating Challenging Situations

direction within the team or organization.

Impactful leaders possess a variety of traits, including a


strong sense of vision, empathy for team members, strategic
thinking, and the ability to collaborate and adjust their plans Throughout his career in law enforcement and security,
in response to challenges or changes in the environment. Paul gained a wide range of skills and experiences. He
Above all, impactful leadership involves the ability to worked as a supervisor for the Criminal Court Unit of the
inspire and motivate others to work towards achieving a New York County District Attorney's Office, a Security
common goal, driving success and growth for the team or Specialist/Supervisor for the United States Space
organization. Command, and CO of a Florida State Police Academy. He
is also a renowned public speaker and an expert in various
World's Leaders latest edition “World’s Visionary Leaders areas, including private client security, workplace violence,
Making an Impact in 2023” features leaders who shared behavioral analysis, workplace security, and counter-
insights and strategies that are enabling them to making an terrorism threat assessment.
impact despite the challenging business environment.
In this special edition, let us share similar, inspirational
The cover has Paul Viollis has an impressive professional tales and interviews with many such dedicated leaders in
background, having held various leadership positions prior order to raise awareness about their contributions to making
to becoming Chief Executive of Viollis Group International. the world a better place.
He served as CEO of Risk Control Strategies, President &
CEO of Corporate Risk Consulting, Senior Managing
Director for Citigate Global Intelligence & Security, and Have a lovely read!
Vice President at Kroll, where he was part of their post-
September 11th Threat Assessment Team.
CREDIT PAGE

Editor-in-Chief Steve Sanchez


Managing Editor Jagdish Chincholikar
Executive Editor Nicole Williams
Assistant Editor Gayatri Bhujbal

Art & Design Director Jack Anderson


Business Development Manager Mia Oliver
Business Development Executive Natalie, Jerrey
Associate Designer Kevin Rust

Digital Marketing Manager Victor Clarke


Sales Manager Casey Simpson, Irfan Shekh
Marketing Manager Tom Swann
Technical Specialist Barry Jones
Circulation Manager Danny Parker

FEBRUARY 2023

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08
Cover
Story
Paul Leading a Global Consultancy
Centered on Validating Integrity
and Eradicating Challenging Situations

Viollis
18 Charlyn Asher

24 David Meltzer

28 Deke Welling

34 Gavin Quinnies

38 Iris Santiago

44 Malik Mcintyre

48 Meha Lahiri

54 Ran Rachlin

58 Sarah Barnes-Humphrey
Cover
Story

08 | MARCH 2023
Paul
Viollis
Leading a Global Consultancy
Centered on Validating Integrity
and Eradicating Challenging
Situations

worldsleaders.com | 09
Viollis Group International
Government service at the city, state and federal
government level poured the VGI slab allowing for its
blueprint to mirror the capabilities of the most sophisticated
government law enforcement agency imaginable nestled
within the private sector. Specifically, Viollis Group
Paul Viollis has an impressive International is a global consultancy centered on validating
professional background, having integrity and eradicating challenging situations,
held various leadership positions expeditiously. With unfettered access to information in 245
countries and dependent territories, VGI can identify and
prior to becoming Chief Executive of mitigate human, cyber, integrity, operational, financial,
Viollis Group International. He served environmental, social, and governance risks. VGI's
as CEO of Risk Control Strategies, intelligence contains information on countries and regions,
President & CEO of Corporate Risk individuals, companies and banks, state-owned entities,
Consulting, Senior Managing criminal and terrorist groups, ports and airports, aircraft,
vessels, international organizations, as well as other entities
Director for Citigate Global enabling it to protect the human, physical and financial
Intelligence & Security, and Vice assets of clients, worldwide.
President at Kroll, where he was part
of their post-September 11th Threat Career Transition and Growth
Assessment Team. Paul attributes his career success to the JJC internship
program and the invaluable opportunity provided by Robert
Throughout his career in law Morgatheau. Beginning his journey at the Manhattan
enforcement and security, Paul District Attorney's Office at the age of 20, Paul quickly rose
gained a wide range of skills and to the position of supervisor in the Criminal Court Unit.
This position allowed Paul to gain a comprehensive
experiences. He worked as a
understanding of every aspect of the criminal justice
supervisor for the Criminal Court Unit system, as well as national and international security
of the New York County District concerns. This foundational knowledge proved instrumental
Attorney's Ofce, a Security in his subsequent appointment to a national security role
Specialist/Supervisor for the United under the Department of Defense during the Desert
Shield/Desert Storm era. After concluding his service to the
States Space Command, and CO of
country as the CO of a state Police Academy in Florida, the
a Florida State Police Academy. He events of 9/11 changed the course of Paul's career. Drawing
is also a renowned public speaker on the skills and experience gained in government service,
and an expert in various areas, including at Ground Zero, he transitioned to private
including private client security, practice.
workplace violence, behavioral
A Multi-faceted Professional
analysis, workplace security, and Paul is a highly accomplished author and editor, having
counter-terrorism threat assessment. written and edited several books for Jane's Publishing,
Additionally, he is certied as a including "Workplace Security," "School Safety
Master Anti-Terrorism Specialist by Handbook," "Teachers Safety Guide," "Crisis
the Anti-Terrorism Accreditation Communications Handbook," and co-authoring "Silent
Safety: Best Practices for Protecting the Affluent." He is
Board. also a sought-after public speaker and presents on a wide
range of topics related to national security, private client
security, and cyber-terrorism at various events each year.
In addition to his work as an author and speaker, Paul has
also worked as a law enforcement and security analyst for
CBS News and has been a regular contributor to FOX

10 | MARCH 2023
Business and FOX News. He has
appeared in various media outlets,
including CNN, INSIDE EDITION,
MSNBC, Reuters, ABC, CNBC, CBS,
ESPN, Wall Street Journal, The New
York Times, Entrepreneur Magazine,
Wall Street Journal Radio, National
Public Radio, CSO, Forbes, Robb
Report, Worth, Business Insurance, and
CFO magazine.

Paul's most recent book, "Safeguarding


America: - Blueprint to Protecting the
American Family," was released in
March 2021. He is affiliated with
several professional organizations,
including the Anti-Terrorism
Accreditation Board, Overseas
Security Advisory Council, Florida
Police Chiefs Association, lnfraGard,
and Business Executives for National
Security. Additionally, he holds the
distinction of Honorary Assistant
Attorney General for the State of
Louisiana and has earned a bachelor's
degree in Criminal Justice, a Master of
Public Administration, and a Ph.D. in
Philosophy.

Making Client Satisfaction the


Primary Goal
For Paul, leadership is not about
conforming to industry standards, but
about setting new benchmarks. He
believes that in any vertical market, the
key to success is understanding the
unique needs of clients based on
current global events and personal
circumstances. This is particularly
important when serving the affluent
community, as they face a multitude of
complex issues that require a high level
of insight and attention. Armed with
this understanding, Paul takes on the
responsibility of ensuring his company
is fully equipped to deliver effective
solutions, utilizing both human and
technological resources as required.

Proficiency in Resolving Challenges


Intelligence gathering is essential for

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any successful security consulting firm,
as it helps validate information and
mitigate potential risks. With the most
current technology and data access,
firms can gather critical intelligence on
global threats and potential risks to
their clients. This information can then
be used to develop proactive strategies
to address and mitigate potential
threats before they occur. Without
reliable and up-to-date intelligence,
firms are unable to make informed
decisions and are at risk of missing
critical information that could impact
the safety and security of their clients.
Therefore, intelligence gathering is
indeed a cornerstone of any successful
global security consulting firm.

Viollis Group's commitment to


investing in both human and
technological assets is unwavering,
ensuring that every problem is
approached with the resources
necessary to achieve success.
Additionally, Paul's role as a national
security and law enforcement TV/radio
personality allows him to provide the
public with accurate, fact-based
analysis while establishing Viollis the global community through Keeping Integrity Align with
Group's professionalism to the objective analysis of breaking news via Leadership
viewing/listening audience, thereby their media presence. The company For Paul, being a leader means setting
setting the standard for the industry. will stay ahead of the curve through the tone and maintaining his faith in
The company's unique skill set, innovation and pre-emptive threat God as the cornerstone of all decision-
combined with cutting-edge mitigation, ensuring that their services making processes. He understands that
technology and intelligence platforms, reflect the current global threat leadership is demonstrated through
enables them to provide a wide range trajectory. Additionally, Viollis Group action, and his actions must align with
of services, including Technical will work to identify and designate the his beliefs. At times, this may require
Surveillance Countermeasures, Cyber next generation of leaders in their making difficult decisions, such as
Crime forensics, covert surveillance, respective fields, recognizing the walking away from financial gain if it
clandestine intelligence gathering, and importance of passing on knowledge means compromising his values. When
various human protection deliverables. and experience to those who will shape mistakes occur, as they inevitably will,
With such extensive resources and the future. As true leaders, it is Paul believes in taking ownership of
capabilities, the team can confidently essential to leave the future in better them and handling them with integrity,
assert that they are fully equipped to hands than those we inherited it from. as this is what ultimately builds
handle any challenge that comes their Viollis Group will lead by example, character.
way. demonstrating that unpreparedness is
not an option when it comes to global Paul believes in executing a direct
Working to Educate, Innovate, and security. involvement with delegation protocol,
Designate overseeing everything from intake to
Looking ahead to the future, Paul's execution, while also allowing his
vision for Viollis Group is to educate
worldsleaders.com | 13
establish a culture of integrity that sets
them apart from other firms in the
industry.

Paul's favorite part of the day is


bringing peace of mind to clients,
knowing that he has made a difference
in their lives. This is the ultimate goal
of Viollis Group, and Paul takes great
pride in being able to achieve this
objective for his clients.

Leadership Insights
According to Paul, true leadership is
earned through actions, and success
can be measured by whether the client
is better off for having engaged with
you, not just financial benchmarks. He
feels inspired to take ownership of the
process, as he trusts himself to get the
job done with the help of his world-
class team. Paul pays close attention to
global trends, listens to his team
leaders, and trusts the intelligence
provided by their global assets. He
believes in always speaking the truth,
even if it's politically incorrect.
Paul places a high value on integrity
and credibility in his team members.
He also values experience and skill sets
professionals to do their jobs without that are directly relevant to the work
unnecessary micromanagement. He Ÿ Providing viable solution options to being done at Viollis Group.
recognizes that his team possesses a the client, rather than attempting to
wealth of knowledge and expertise in sell them on a specific product or Additionally, prompt communication is
their respective fields, and thus trusts service. If a client needs convincing a key factor in his decision-making
them to handle their responsibilities to protect themselves, they are process when considering potential
effectively. better off speaking to another firm. team members.

To construct a culture of integrity, Paul Viollis Group's core values are Paul sees a lack of certain qualities
focuses on three main tasks: centered around providing undivided among emerging leaders today, such as
attention to the client from intake to being more concerned with keeping
Ÿ Assigning the right people to each execution, ensuring that their needs their job than doing it, lacking
specific project, who are intimately and wants are fulfilled. The company decisiveness, and prioritizing saying
familiar with the "in country" firmly believes in the "Under Promise what they think others want to hear
expectations and adhere to valid and Over Deliver" mantra at the start over the truth.
and reliable Rules of Engagement. of each engagement, communicating
accurately and frequently throughout
Ÿ Embracing the mantra that "Cheap the process, and working diligently
IS Expensive" in everything they until a successful conclusion is
do, they thus cement the philosophy reached. By focusing on these core
of doing it right or not at all. values, Viollis Group strives to

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worldsleaders.com | 15
Epitome of Perseverance, Describe your background and
what did you do before you
started/joined the company?
Dedication, and Commitment Before starting Antione Fulfillment, I
had a diverse professional
background that began at the age of
18 as a child care provider. My
journey then led me to work in
Charlyn Asher is the president and experience, lacking immigration warehouses, starting as a helper on a
CEO of Colt Paper and Antoine papers, only holding a high school production line and working my way
Fulfillment, divisions of Asher diploma, and having a distinct up to becoming an order picker and
Industries Inc. Her impressive dialect, Charlyn remained steadfast packer. In my early twenties, I
achievements throughout her 23-year in her pursuit of becoming a decided to transition from working in
career are a testament to her successful entrepreneur. warehouses to working in offices. My
perseverance, dedication, and first office role was as a logistics
unwavering commitment. Charlyn's Her ability to overcome adversity clerk, and then I held positions as a
success is especially noteworthy as and break down barriers has enabled customer service representative,
she is the first and only Black female her to reach unparalleled heights in Warehouse supervisor, and logistics,
president in Canada's corrugated and her career. Charlyn is a true warehouse, and purchasing manager
shipping supplies industry, which is inspiration to many, and her for an international company.
male-dominated. accomplishments serve as a Through these experiences, I
testament to the power of developed a range of skills and self-
Charlyn was born in Windsor Forest, determination and hard work. discipline. Each position was a
a peaceful village in Grenada, and stepping stone towards my ultimate
had humble beginnings. She moved Below are highlights of the interview goal of becoming the president of
to Canada at 18 years old, conducted between World's Leaders two companies.
determined to transform her life into and Charlyn Asher:
something remarkable. Despite Tell us about the inception of the
facing various challenges, such as company. How did it all start?
having no Canadian work In 2017, I purchased Colt Paper, an
87-year-old custom box and
packaging supplies company in
Toronto, Ontario, Canada. Having a
background in warehousing, supply
chain, and logistics, it was a logical
decision to venture into that world.
This was not a job to me; it was a
passion; I loved it, and I'm
knowledgeable about all aspects of
the supply chain. It made sense to
use this transferable knowledge to
offer a hybrid version to potential
customers and set ourselves apart
from the competition. The overflow
warehouse space gave birth to
Antoine Fulfillment in 2017.

18 | MARCH 2023
Charlyn Asher
President & CEO
Colt Paper &
Antoine Ful llment

worldsleaders.com | 19
credibility and a positive reputation
in the industry.

Which are the major services of


the company and how do they help
the company to get ahead in the
competition? What value-added
services does the company
provide?
Antoine Fulfillment was established
in 2017 to bridge the gap between the
international supply chain, giving its
customers a space for brand
recognition in the Canadian market.
Today, Antoine Fulfillment is one of
the leading full-service supply chain
management companies in Toronto,
Canada, focusing on warehousing,
logistics, fulfillment, and
distribution. By facilitating business
transactions between companies,
their customers, and end users. We
can help our clients keep the
promises they make to their
customers. serving both domestic and
international markets. We pick, pack,
and prepare orders using our clients'
exact specifications. Our services and
processing times surpass those of our
competitors, leaving our customers
speechless. Our business model
strives to be detail-oriented and
efficient and keeps our customers'
needs at the forefront.
What has made you successful? customer service. We can fulfill each
What do you value? customer's needs through flexibility, What are the most important
Success can be measured from one availability, and a commitment to aspects of a company's culture?
human being to another; one of the growth at every service level. What principles do you believe in
two things that have made me To me, Integrity is the most and how do you build this culture?
successful is adapting and evolving important value in business. In a Ÿ Recognition: At Antoine
to the many changing complexities of world where money influences Fulfillment, we like to create a
our business world. Over the past behavior, it can be challenging to culture of recognition to retain
five years, I have discovered ways to make ethical decisions and remain our employees and encourage
pivot and secure steady growth for true to oneself. Establishing a high employee performance while
both Colt Paper and Antoine foundation of integrity and honesty keeping them engaged. Our
Fulfillment. The second is wowing with employees, customers, and employees' well-being and
our customers with exceptional colleagues helps to establish ensuring they are fairly

20 | MARCH 2023
compensated and recognized for
their hard work are of the utmost
importance.
Ÿ Leadership: At the helm of any
great company is its leader. Our
leadership is dependably strong,
creates a positive work
environment, and has empathy.

I believe in recognition, as our


employees are the heart and soul of
our company, and rewarding them
for going above and beyond to
satisfy our customers' needs is no
brainer.

What is the significance of


innovative ideas in the company?
One of the main challenges that building.No single person or persons
warehousing faces today is having can keep a company from reaching What advice would you give
the capacity and flexibility to adapt its full potential. It takes a team of someone going into a leadership
to customers' ever-changing needs. committed individuals to achieve an position for the first time?
We have seen a sharp increase in e- organization's success. As a leader, it's essential to
commerce and online shopping, understand the individuality of each
igniting the demand for fulfillment What are your responsibilities as team member to manage them
and warehousing. It's more cost- the CEO of the company? What is effectively. A great leader focuses on
effective to keep up with this the happiest part of your daily teamwork rather than micromanaging
demand. Several innovative routine? and is fearless when working
processes were implemented, As a hands-on CEO, I am involved in alongside their team. Actively listen
including a new, more modern cloud- various aspects of our business, to your employees, address their
based warehouse management including loading and unloading concerns, and show them that their
system with shipping integrations to trucks, picking and packing, input is valued in the organization. A
all the major courier providers in managing inventory, assembling good leader should possess
Canada. With the implementation of packaging, reworking loads during knowledge about their job, be
faster picking, packing, and delivery transit, dispatching, and using humble, have confidence, lead by
times, we can efficiently pick up warehouse equipment such as example, and strive to make their
orders within one hour of receipt for electric pump trucks. I believe in team successful.
same-day or next-day delivery. being a well-versed leader and
providing direction to my team. I am
Give us your opinion on; do capable of excelling at multitasking,
organizations rely heavily on and I do not let my gender limit what
individual heroics or team I can accomplish in a male-
processes? dominated industry.
There is no place in an organization The most fulfilling part of my daily
for heroic individuals. A company routine is successfully managing all
must emphasize the value of aspects of the supply chain with the
teamwork processes and team satisfaction of our customers in
mind.
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DEKE Co-founder & CEO
CLS Sustainable

WELLING
A Renewable Energy Industry Expert

28 | MARCH 2023
D
I then made a transition into the directly with the end-user. It was
renewable energy space in 2014, through this process that we
working with a local solar identified reasons why a facility's
company in Fort Worth, and consumption levels were high, or
started my first solar company in higher than what they should be.
2016. That company was So, we started taking a more
primarily focused on the holistic approach to a company's
residential marketplace, and I sold energy usage and implemented
that company in 2021 to focus on strategies that would compliment
CLS Sustainable. renewable generation by also
finding energy-efficient solutions
Deke Welling, Co-founder and The challenges that I had to face to also help reduce their
CEO of CLS Sustainable, is a in the renewable energy industry consumption. We also started to
seasoned leader in the energy were not as vast as those implement energy storage
business with 16 years of experienced in oil and gas. solutions and cogeneration
experience. He saw the need to However, the biggest challenge technologies that would also
shift existing practices. He looked we faced as a company, and also reduce their demand costs from
into the renewable energy field as a nation, was the COVID their utility, which also alleviated
for sustainable solutions and to pandemic. For residential solar, stress on the power grid.
turn fresh modern concepts into people did not want others to visit
reality. them in person for fear of the Enlighten us on how you have
unknown. The country was shut made an impact in this industry
Below are the highlights of the down and we were not allowed to through your expertise in the
interview conducted between visit families in their houses. We industry.
World's Ledaers and Deke overcame this by immediately
Welling: pivoting our sales team to I think it is through our holistic
perform online and over the approach. My partner, Kevin, and
Brief our audience about your phone presentations to show I both look at a facility or
journey as a business leader. homeowners exactly what solar property as a whole. Our
What challenges did you have could do for them. The families approach is to first identify areas
to face to get where you are we worked with appreciated this where we can make a significant
today? process, and we actually improvement that positively
outperformed our sales during affects a company's bottom line.
My journey as a business leader this shutdown compared to what both from an environmental
started at the age of 26 (18 years we did the previous year. perspective and from a financial
ago). I started an oil and gas perspective. Our primary goal is
exploration and production Describe CLS offerings that to facilitate the goals and needs of
company at the height of the address the needs of your our clients and also help educate
natural gas boom in shale gas customers. them on what these improvements
fields, where fracking was a huge do, how they're cost effective, and
part of extracting natural gas from CLS started out as primarily an how it will decrease operating
tight formations. I did this as a EPC for commercial solar expenditures.
transition from an oil and gas projects. We worked directly with
company I was working for, project developers to construct Most of our competition is only
where I served as a Vice their projects. We then became focused on solar as a service, but
President. developers ourselves, where we rarely looks at the complete
would architect the solar projects picture to best benefit the client.

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What are the challenges you I took this advice and got into resources that God has given us.
and your team at CLS sales, which I believe has helped Our goal as a company is not to
Sustainable come across in your prepare me to be a business necessarily be the biggest, but to
day-to-day operations? owner. As in sales, you get be the most impactful and
rewarded (paid) for your time, effective at what we do. This
Some challenges we incur on a effort, and ability to help others. means we look to expand upon
day-to-day basis are more centred Sales and sales management have our current foundation to include
around having the manpower to given us invaluable tools and project ownership and
enable our growth. We have been assets that translate well into acquisitions in the very near
very fortunate with the partners entrepreneurship. future.
we have that hire us to assist in
development, installations, or to Describe in detail the values What would be your advice to
take over a project with our and the work culture that drive budding business leaders?
resources and expertise, and we CLS Sustainable.
pride ourselves on giving each My advice for up-and-coming
one of these partners our Our values are simple. We have business leaders would be to lean
undivided attention. These two primary values under which into everything you do with a
relationships have been key to our everything else falls under. purpose. As a business leader, do
growth, and we value them not waste your time, effort, or
tremendously. With that, we get Our first value is integrity. To us, resources on tasks, projects, or
referred to new work that, at integrity means what we do when people who do not help you
times, we have to turn away due no one is looking.Are we always accomplish your primary business
to current commitments. We have, looking out for our clients' best goals. However, invest your time,
and are currently hiring to help interests first, before anything effort, and resources into things
fill these roles with individuals else. that will have a significant
who are right for our team and positive impact on your business
have an aligned mindset and Our second value is and on the audience that your
goals that fit our culture. accountability. Our clients expect business serves, and do this with
us, as they should, to be purpose.
What people, what books, what responsible and justify any
life factors have influenced and recommendations we make to
impacted you? assist them in their sustainability
efforts and goals.
The person who has had the
greatest influence on me was my Where do you envision yourself
dad. When I was younger, I being in the long run and what
thought I knew more than what I are your future goals for CLS
did, and I made some of the Sustainable?
wisest decisions. One of them
was to drop out of high school. My vision is to continue to serve
When I told my dad about my businesses and organizations that
decision, he was, of course, have a desire to do their part in
disappointed, but gave me life making this a better place; now
advice and encouraged me to get and in the future. This means
into sales if I truly felt school was being outspoken and educating
not for me. others to take responsibility and
do our part to conserve the

worldsleaders.com | 31
GAVIN
QUINNIES
An Expert in Healthcare
Risk Management

Early Learning of Hard Work and Dedication

Gavin shared that his parents were the single largest influencers in his life and career. He
states that they not only taught him but showed him how to work hard and smart and if one
does the right thing, right things will be done in return.

Gavin also refers to his college professors that taught him constraint theory through the book
“The Goal” and pushed to make it through aerospace and packaging engineering coursework.
“They took chances on me in running an entrepreneurial lab, one of the very first
manufacturing university to industry technology transfer projects in the US,” says Gavin.

34 | MARCH 2023
G
Gavin Quinnies is the CEO and
co-founder at US HealthCenter,
Inc. Mr. Quinnies has
collaborated with organizations to
discover health and productivity-
related possibilities for over 25
years. He first established health
risk management systems at his
manufacturing firm in the early
'90s, producing a return of 4:1,
and subsequently brought his CEO and co-founder | US HealthCenter, Inc.
knowledge to other organizations
such as IBM Life Sciences.

Since its inception in 2003, the


US HealthCenter Inc's team has
focused on process and people to
support the mission of industry-
leading science, technology and
advocacy to prevent and manage
disease. Gavin says, “As such the
quality and consistency of our
TEAMates is of my utmost
concern. We have had 100%
three distinct third-party validations; for its predictive modelling, care
employee retention since our
navigation and population health management. The management expects
founding, which has made the
another validation of the company's cost predictive model later this year.
TEAM highly productive and our
processes mature and ever- An Advanced Health Monitoring System
improving.” He further adds that
this is uncommon in the post- The PredictiMed™ health management system is comprised of a
2000 tech bubble for a self- Personal Health Dashboard™ (PHD), Health Coach Tracker, Corporate
funded health care startup. Health Profile, Health Counts™ engagement and rewards engine,
Because of this, the company has Sweeper™ medical and pharmacy claims analytics tool, HealtheMall™
accomplished some feats such as marketplace and content management system. The PHD is a dynamic

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worldsleaders.com | 41
Designing to Create Something New and Enticing

M alik Mcintyre began his career as a designer in


2014 under the moniker Kass Kouture.
However, juggling the business and his studies
proved to be a difficult task, and he soon realized that he
couldn't finance his passion. To overcome this challenge, he
military right after graduation and saved enough to release
my first collection at 19 years old.

Tell us about the inception of Mcintyre. How did it all


start?
joined the military in 2015 with the aim of earning enough I actually just rebranded to McIntyre last year; prior to that,
money to relaunch his design business. Despite the the brand was called Kash Kouture. I started KK when I
demanding schedule, he persevered and continued to design was 18, and it appealed to the audience that I grew up
while serving as a full-time sailor, which was quite around (Chicago).
challenging due to his unpredictable work schedule. After a
seven-month deployment, he found that his brand had lost After leaving the city and spending time to truly find myself
much of its momentum. Recognizing the need to rekindle and my style, I realized that I was tailoring my designs to fit
interest, Malik designed his most popular piece, the chaos an image that I didn't embody. I wanted my brand to reflect
puffer, which went viral in 2019. me and my art, so I created McIntyre. The designs are out
of the box, colorful, and fun, but not for everybody. After
Below are highlights of the interview conducted between years of creating for everybody else, I decided it was time
World's Leaders and Malik Mcintyre: to start just creating for myself.

Describe who you are as a person, inside and outside of I feel like true artists don't create for other people; their art
the workplace. comes from them, and they simply wait for like-minded
I'm the same person everywhere! The military has definitely people who love and respect their craft to tune in.
instilled discipline and leadership in me, but I've always
maintained a fun and charismatic energy. I can be very A perfect example of a true artist is Lady Gaga. When she
serious when it's crunch time, but I'm still very easygoing made her debut, many people were confused. Who is she?
and approachable. What is this sound?

I never want to make people feel like they're working FOR Nobody had ever seen anything like it; she brought drama
me, but WITH me. It's very important for me that all of my and art back into music. To me, that's a true artist. Artists
assistants, models, photographers, etc. feel like they're a don't just make songs with a catchy hook that they know
part of my team. people will like; they put their soul into their work.

Describe your background and what did you do before What has made you successful? What do you value?
you started Mcintyre? Persistence. I will never quit; I'll exhaust every option
I've had a job ever since I was legally allowed to work. I before I give up on my craft.
started off bagging groceries at Jewel-Osco when I was 16,
and then I picked up a second job tutoring kids after school. Which are the major services of the company and how
I discovered my love for design when I was 17 and quickly does Mcintyre get ahead in the competition? What
discovered how expensive the craft can be. I joined the value-added services do you provide?

44 | MARCH 2023
worldsleaders.com | 45
time that I couldn't do any of this without her hard work, I
say her name in all of my interviews, and I take her with me
to every red carpet event. A win for McIntyre is a win for
everyone involved.

What is the significance of innovative ideas in Mcintyre?


McIntyre wouldn't be where it is now without my creativity.
There are so many brands in the "fast fashion" era that
we're in, you really have to provide something that people
can't get anywhere else.

When you're an upcoming designer, you can't rely on your


name to make the sale. So I make sure that everything I
release is something unique to the brand that people can't
get anywhere else.

Give us your opinion on; do organizations rely heavily


on individual heroics or team processes?
Being in the military, commands rely on individual heroics.
Working in the navy is not like most jobs because when you
underperform, they can't fire you. You would think the right
solution to that would be to hold them accountable and
force them to change, but sadly, this isn't true most of the
time. Commands will assign the most responsibility to
those they believe are capable, while underperformers will
be given little to no responsibility. Is it fair? Absolutely not,
but normally it doesn't change until your achiever finally
cracks due to all the pressure.

What are your responsibilities as the Founder / Director


of the brand? What is the happiest part of your daily
Customer service is something I take the most pride in. I routine?
make sure everything that comes with the brand is on par My job is to provide creative direction for the designing
with high-end labels, from the packaging to the customer portion of the brand and oversight for the business aspect.
service to the quality of the clothes. Creative direction is my favorite because it doesn't feel like
work at all; it's just me providing ideas and pulling designs
When customers order something from me for the first time, from my chaotic mind.
they're always surprised at how high the quality is.
What advice would you give someone going into a
What are the most important aspects of a company's leadership position for the first time?
culture? What principles do you believe in and how do Be kind but also firm. You want the people who work under
you build this culture? you to feel like they can approach you but also respect you
Creating a work environment that everyone can thrive in I at the same time.
still have a very small team. I have one intern and one
assistant, but I make sure that they get a lot out of working Don't ask someone to do something that you couldn't or
for me, not just money. I truly feel like if you want people wouldn't do yourself.
to be excited to work for you, you have to make them feel
as important as they are. And lastly, treat people like people. People make mistakes,
people need time off, people have feelings. Always take that
Everyone should be treated with the same amount of into consideration when you make authoritative decisions.
respect, from the top to the bottom. I tell my intern all the

46 | MARCH 2023
worldsleaders.com | 47
W ith over two decades of
experience building brands
and driving powerful
narratives across various sectors, Meha
Lahiri is instrumental in leading Recity
on the ground, and is building a culture
of inclusion, equality, and respect at
the heart of the organization. Before
this, Meha was in charge of marketing
at Jasubhai Media, where she oversaw
large brands such as AEC World Expo,
361 Degree Conference, Notions of
Nation, and India 2047. Meha began
her career at Bennett, Coleman & Co.
(Times Group), India's largest media
organization, after earning her MBA
from the University of Pune.

Below are highlights of the interview


conducted between World's Leaders
and Meha Lahiri:

Describe who you are as a person,


inside and outside of the workplace.
I am a very creative, curious and
practical person who wants to discover
new opportunities each day. Even
when I started my career and
introduced my own branding agency, I
wanted to contribute to the
environment. In 2017, I translated my the face of any city or town and the What are the company's primary
dream by co-founding Recity. I am picture wasn't too pleasant. I always services and solutions?
usually the same person even outside thought and read about building Recity focuses on maximizing the
of the workplace. My day starts with sustainable cities, but it wasn't until value of plastics with purposeful
problem-solving on various fronts, and 2017 when I met Suraj, the co-founder brands and entrepreneurs to fix the
it mostly ends at 7 in the evening, but of Recity, that I could visualize the global waste systems. We do this by
my mind is endlessly churning with possibility of translating our thoughts digitizing the journey of plastics and
purpose-driven ideas to make a into reality. And then began the fueling purposeful cross-value chain
meaningful impact! journey of Recity, after which there collaborations and profitable supply
was no looking back. chain partnerships in the ecosystem,
Describe your background and what globally. Our solutions include -
did you do before you started/joined Today, 6 years later, Recity is one of Ÿ Circular Cities - where we focus on
the Company? the few organizations recognized by catalyzing city-wide collaborations
I started my career in brand various government bodies like NITI to streamline waste management
communications after completing my Aayog and the Ministry of and enable quality sourcing of
MBA in finance and later embarked on Environment (MOEFCC) as well as plastics,
my entrepreneurial journey to build international organizations such as Ÿ Circular Packaging - where we are
creative communication. But if I go DBS and Viva Technology for creating accelerating a brand's journey to a
further down the memory lane, I a tech-enabled circular economy of circular economy with our ethically
remember that growing up, I have plastics across more than 22 cities in sourced, traceable, high-quality
witnessed how urbanization changes India. plastic recyclates,

48 | MARCH 2023
Building Brands and Driving Powerful
Narratives Across Various Sectors

worldsleaders.com | 49
50 | MARCH 2023
Ÿ Waste Intelligence - where we digitize the What is the happiest part of your daily
journey of plastic from a city's waste routine? How do you balance work and
ecosystem to a brand's packaging, professional life?
enabling end-to-end traceability. My mornings begin with my happiest
moment of the day as my daughter shares
What has made you successful? What do anecdotes from her school at the breakfast
you value? table before I head for my first meeting at 9
When we started our first project in Ambala a.m. On some mornings, I am pitching new
City, it was a leap of faith. With no related ideas to the clients, and on others, I am
experience or expertise regarding the waste problem-solving across projects. Every single
management domain, it was a huge personal day is a unique example of how my
and professional risk to step into the impact champions across the organization are
sector, especially in a subject matter as vast passionately building it bit by bit. I am
and complex as waste management and as fortunate to be in a position in my life and
niche as the circular economy. On a personal career where I can mindfully nurture a
front, managing family expectations, raising a gender-neutral culture every day and build a
daughter, and venturing into completely new resilient team of dreamers.
and unknown professional territory was quite
a change to adopt initially. With the support What are the most important attributes of
of my husband, family, and co-founder, Suraj successful leaders?
Nandakumar, I have successfully aced this According to me, a successful leader is one
role, and I am very proud of being a part of who builds a relationship with colleagues
the transformational journey of Recity and the rooted in trust and empathy. When a leader is
waste management ecosystem in India. also a good listener, it helps to navigate
challenges together. To develop long term
What has been the most significant barrier relationships, leaders must embrace proactive
in your career? listening. Along with it, they must also
While historically men have been building empower their team by communicating with
their careers and working as providers of the them and responding strategically. Leaders
family, women have often had various other who back their teams and stand with them at
motivations to work beyond family all times tend to expand their growth rapidly.
responsibilities. For me, climbing the ranks to
a leadership position in the last 20 years has What advice would you give to the next
been a boon because my daughter sees me as generation of leaders?
more than just her mom. She looks at me as a My advice to the next generation of leaders is
competent professional, is inspired to choose to 'focus on your people, invest in their
financial growth and independence for growth, and listen mindfully'. Investing in
herself, and is also building her world view people helps them grow and improve. When
accordingly. But on the flip side, being always leaders try to empower and guide those
available for my colleagues has been working with them, the teams in turn work
consistently challenging in managing my harder to ensure the company succeeds. This
personal and professional lives, much like for close contact we develop with colleagues in
many other women leaders in the country. the workplace often builds relationships and
Deciding when, where, and how to be connections that are invaluable. In the last 10
accessible for work is an ongoing challenge years working across leadership positions,
that is strikingly hard to manage for not only whether in Recity or before, I have learned
me but also many others who are on their that investing in and building trust with team
own entrepreneurial journeys. members is something that only the very best
leaders do, and it's something that's unique to
each leader and impossible to replicate.

worldsleaders.com | 51
Co-Founder & CEO | Ubertesters

RAN
RACHLIN
A Successful Business Leader with
Extensive Experience in Brand Building

54 | MARCH 2023
F
" rom a very young age, I
trained myself to become an
effective leader with a global
view," says Ran Rachlin. He is
Ubertesters' Co-Founder and CEO,
as well as an accomplished, well-
rounded senior executive with
substantial global expertise in a
variety of sectors.

Ran's first job was a sales position in


a Hi-tech Israeli company that sold
products globally. launching them. The holistic solution the recent graduates to get their first
includes: (1) a SaaS product—a testing experience by working for us
He moved to the USA so he could robust platform to manage the entire as freelance testers. It allows them to
live and study in the 'center' of where mobile beta testing process and earn money during their free time,
things actually happen. He advanced teams; (2) a crowd testing service of but more importantly, it allows them
in roles, holding several high-profile global, professional testers for hire to gain the needed testing experience
management positions, doing with devices (like 'LYFT' but for QA and put this experience on their
business in all 6 continents and experts) for the most flexible and cost resume while looking for their first
different industries, and with several effective global testing under real-life job opportunity in the IT world.
large companies. conditions; and (3) offshore
outsourcing services of remote QA What people, what books, what life
In 2013, Ran decided to leave the experts on a full-time basis based in factors have influenced and
"safety" of corporate life and co- the company's East European impacted you?
founded Ubertesters, a startup in the facilities.
field of software testing. He says, My favourite book is still a book I
"The challenge was how to 'create Thus, any organisation with a need read early on when I was in
something from nothing' with no for software testing can find the right undergraduate school. It's called How
initial funding, no immediate salary solution with us to help them launch to Win Friends & Influence People
to support my family, and no future their product with confidence. by Dale Carnegie. It really shaped
guarantees. It all started with an idea my life and helped me to better
based on a true "pain" I had, and a Enlighten us on how you have understand people and human nature
few years later, that dream became a made an impact in this industry in general. I strongly believe that it
reality with hundreds of clients, many through your expertise in the made me a better sales person and
employees, and a profitable company. industry? relate to people throughout my
“ career.
I'm a great believer in the "sharing
Below are the highlights of the economy" (or gig economy) term that As for people, I must name two
interview conducted between World's allows companies to use available people that have impacted me the
Leaders and Ran Rachlin. resources to benefit clients, while most: Steve Jobs and Richard
allowing the resources to earn Branson. Steve Jobs changed the
Describe Ubertesters' offerings that money. I helped implement this entire electronics world. From
address the needs of your within the software testing segment. inventing the apple back in the '70s
customers. One of the major changes we do is to introducing the Apple iPhone in
providing the opportunity for young, 2007, no one has changed the game
Ubertesters offers a complete, end-to- inexperienced QA people who just more than Steve Jobs has. And
end, software testing solution for finished their QA education, to gain Richard Branson is a passionate
digital products to help organisations experience in the QA and testing serial entrepreneur that truly inspired
beta test their digital products prior to world. We work with many QA me.
schools around the world and allow

worldsleaders.com | 55
‘ ‘
We help our clients sleep
better knowing they can
launch their digital product
with confidence, convinced
it was well tested by real
users, in their actual target
market and it's bug-free

56 | MARCH 2023
Taking into consideration, the Describe in detail the values and As for Ubertesters, we aspire to
current pandemic, and its impact the work culture that drive become the #1 global player in the
on global economies, how are you Ubertesters. field of crowdsourced testing within
driving your organisation to the next 3 years.
sustain operations and ensure the We believe that our core values shape
safety of your employees at the our work culture, and inspire our What would be your advice to
same time? employees to do more for our budding entrepreneurs?
customers, and as a result, they are
There are two main aspects of better motivated. Our work culture The most important advice is "take
change. The human aspect and the puts the customer, and superior Care of Your Team". Have conviction
technology/logistics aspect. From the customer service at the true center. in your team and let them shine, but
technology aspect, we needed to This is our DNA as a company and it also be prepared to accept
improve our automation of processes starts with me as the CEO. Further, responsibility when things don't go as
and digitalization, improve our we believe in accountability and planned. Help your employees
virtual meetings capabilities (better recognition. All employees must be advance their careers and always
tools, adapt to new ways of accountable for achieving their goals respect them.
communications), add body and the company goals. As the
temperature measurement equipment leader, I follow their work and either As a leader, maintain the 'personal
at the office entrance, allow online hold them accountable when touch' and speak often to your team.
access to products and services, etc. underperforming or recognise a job Especially with the global shift to
However, the human and leadership well done. remote work, it's easy for them to
aspects are even more challenging. lose the sense of loyalty and
Our team needs to adjust to working What do you envision yourself commitment to the organization.
remotely from home. This means a being in the long run and what are Make sure you keep strong ties with
different (and more difficult) work your future goals for Ubertesters? your team, otherwise they will leave
environment, but also more when offered just a bit more by
flexibility because employees are As for my own personal plans, I see others.
now available almost 24/7. myself continuing to develop my
company, Ubertesters, and making
sure it continues to grow.

worldsleaders.com | 57
58 | MARCH 2023
Sarah Barnes-
Humphrey
Becoming an Emblem of Dedication, Enthusiasm, and Inspiration

S
arah Barnes-Humphrey devoted 20 years Below are highlights of the interview
conducted between World's Leaders and Sarah
of her life to her family's business,
Barnes-Humphrey:
helping to grow the business and
infusing it with vitality. Throughout her journey, Describe who you are as a person, inside
she took risks, experienced both success and and outside of the workplace.
failure, and gained invaluable knowledge and I am a warrior, a survivor, and a work in
progress. Outside of the company and inside
experience. However, when the family business from an early age, I had to learn how to
eventually dissolved, Sarah was left with resilient, and that has led me to always be able
nothing, and her lifelong plan was abruptly to pivot my business mindset.
halted.
When I'm not working, I'm an avid sports
player (and fan! ), dog-lover, and family
Nevertheless, Sarah refused to give up, and person. You can catch me at the baseball fields
instead, she charted a new course for herself. or spending time with my husband, Alan,
Despite facing bankruptcy, fear, and loneliness, eating good local food.
she persevered because quitting was simply
Describe your background and what did
not an option. Her unwavering determination you do before you started/joined the
paid off, and she achieved success once again. company?
Driven by her passion for supply chain and her It's a joke of mine, but I grew up talking about
belief in the power of collaboration, Sarah supply chain at the dinner table, not boys and
trends like your average teenager. After
launched "Let's Talk Supply Chain (LTSC)," graduating from high school, I went straight
which has become the most popular supply into the family business in logistics. Working
chain podcast in the market. Through this reception and taking night courses, I worked
venture, the Blended Podcast and her non- my way up through operations and sales to
my position as Director of Sales and
profit The Blended Pledge, Sarah has finally
Marketing. Through my education and hands-
found her true calling and is making a on experience, I was able to create Let's Talk
meaningful impact in the industry. Supply Chain in 2018.

worldsleaders.com | 59
What value-added services does the company
provide?
We focus on digital content that will make a difference
and make the daily lives of supply chain professionals
easier. From podcasts to live shows, we elevate voices in
the community.

What are the most important aspects of a company's


culture? What principles do you believe in and how
do you build this culture?
We are a team of freelancers from all over the world.
One principle I firmly believe in is not being a
Tell us about the inception of the company. micromanager. So, we encourage a culture of owning
How did it all start? your space and creating safe spaces. That way, everyone
While I was Director of Sales and Marketing, I decided feels comfortable reaching out with a challenge, an idea,
we needed to do something for our brand to stick out. I or an innovation. It fosters a culture of collaboration,
was listening to a lot of podcasts at the time, and I which is really important when we are all in different
thought, "Hell, if Lewis Howes can do that, why can't locations.
Sarah Barnes-Humphrey?" That's when I asked a peer
from the customs department to join me as a co-host. What is the significance of innovative ideas in the
Let's just say that marketing in the supply chain wasn't company?
very good at that time. so, tongue-in-cheek, we called the Super important! We really encourage that in everything
podcast 2 Babes Talk Supply Chain. That was in 2016, we do and in every team meeting we have.
and by November 2017 the company shut down, and I
was out on my own with guests paying to come on the Give us your opinion on; do organizations rely
show. heavily on individual heroics or team processes?
Organizations rely heavily on team processes. It is the
That's when I got serious, learned graphic design, social only way we can keep things running smoothly.
media, and website design. In January 2018, I started the
Women in Supply Chain Series, and by April 2018, no What are your responsibilities as the Founder/CEO
women would come on a show called 2 Babes Talk of the company? What is the happiest part of your
Supply Chain, so I rebranded to Let's Talk Supply Chain daily routine?
within a week, and the rest is history. My daily role as the founder includes the vision and
execution of new ideas, being the face of the brand, and
What has made you successful? What do you value? hosting a lot of our content. It's a lot of responsibility!
I think what has made us successful is that we My team is incredible, and they are the reason I can do it
consistently show up! We value the voices in our all. The best part of my daily routine is the connection! I
industry; if they take time out of their day to comment or truly enjoy speaking with people about their passions
send a message, we engage right back. We are and also hearing from the community when they reach
intentional in how we provide and create content for all out for feedback, and I know we have made a difference
members of the supply chain community. Here at Let's for one person.
Talk Supply Chain, we're innovative, always coming up
with ideas, and not afraid to fail. What advice would you give someone going into a
leadership position for the first time?
Which are the major services of the company and We are all works in progress, so take time to listen; learn,
how do the company to get ahead in the competition? and give grace to yourself and your team.

60 | MARCH 2023
worldsleaders.com | 61
www.worldsleaders.com Vol. 03 | Issue 20 | MARCH 2023

World’s

VISIONARY
LEADERS
Making an Impact in 2023

CEO
Viollis Group Interna onal

Paul Viollis
Leading a Global Consultancy Centered on Validating
Integrity and Eradicating Challenging Situations

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