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A. LESSON PREVIEW/REVIEW
1) Introduction (2 mins)
Strategic Management is a business function that helps determine long-term performance of an
organization. It is previously known as business policy. Seeing the word “management” with it, we can
expect its function to be performed: planning, organizing, leading, and of course, controlling.
2.What is policy?
B.MAIN LESSON
Strategic management is a set of managerial activities and decisions that help determine the long-term
outcome of an organization. These activities and decisions decide the direction that the organization
might take. The process takes into account factors from internal and external environments to come up
with decisions for the organization. In conclusion, it becomes a framework that shapes the destiny of an
organization.
You might have understand already what strategic management is all about, but you might be
wondering “How will strategic management help an organization?”. The most obvious benefit of
strategic management is a better sense of organizational direction. Others are:
5.Operational efficiency
Since strategic planning emphasizes focus, efficiency becomes higher due to prioritizing
activities that create better or strategic impact for the organization. It helps you avoid doing
unnecessary activities. This results to a higher efficiency rate and minimizes unnecessary expenses.
Terms to remember!
Strategy – elaborate plan to achieve a certain organizational goal. It is a comprehensive plan that
tells how an organization can attain its objectives. For example, Samsung trying to lead the market
by being available as for many markets as possible. When Samsung developed smartphones, they
produce different phones for the different levels of market. Galaxy S, A and J models all cater to
different markets of socio-economic levels.
Policy - a broad guideline for decision making of an organization. These guidelines make sure that
actions are aligned to make sure that strategies are implemented right, and that organizational
objectives are met. For example, Samsung being a market leader, should have a policy that when
making a product, market studies should always be a part of proposals, and products should
always have a different version for each target market. Another example is, Starbucks is pushing for
a fair practice employment. One of their policies is to make sure that the raw materials they buy
comes from an organization that is recognized by Rainforest Alliance, an organization that grants
certificates to nature and labor friendly organizations.
Tactic – day to day operational business activities that support strategies. As example, Samsung
can get information from time to time via surveys or digital info in order to make products that are
fit for the market.
2) Activity 3: Skill-building Activities (with answer key) (18 mins + 2 mins checking)
Exercise 1. From the lesson that you have read and learned, list down 5 1-liner sentences about what
strategic management is all about.
1.
2.
3.
4.
5.
Exercise 2. Tell whether the action being taken is either a strategy, a policy, or a tactic. Write down S for
Strategy, P for policy, and T for tactic.
____1. Coca-Cola plans to create more profit by introducing new products to the market.
____2. PHINMA Education Network making sure that all activities are environmental – friendly.
____3. Facebook expanding its media reach by buying out its competitors such as Instagram.
____4. New products were to be sold along old products as a freebie.
____5. First In First Out to make sure products will not be spoiled.
C. LESSON WRAP-UP
1) Activity 6: Thinking about Learning (5 mins)
A. Work Tracker
You are done with this session! Let’s track your progress. Shade the session number you just
completed.
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2. Which parts of the lesson do you have difficulty understanding? Do you have questions about the
lesson? List them down.
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FAQs
1. Can strategic management only be practiced by big companies or organizations?
No, it can also be practiced by smaller organizations. Strategic planning is scalable. You can use it even if you
are a micro-business. You will just have to revise it according to your need.
KEY TO CORRECTIONS
Activity 3. Exercise 1. Suggested outputs
1. It is about putting the organization in a competitive position.
2. It is about sustaining competitive position.
3. It is about monitoring and responding to stakeholders’ interests.
4. It is about meeting the organization’s long term goals.
5. It is about directing the direction of an organization.
Exercise 2.
1. S 2. P 3. S 4. T 5. P
Activity 5.
1. True 2. False 3. True 4. True 5. False
Since you are trying to learn at home on your own, use your own workspace for better concentration! Have
fun!
A. LESSON PREVIEW/REVIEW
1) Introduction (2 mins)
Hey there! Now that you have learned what strategic management is all about, are you ready to
discover more of its exciting process?
We move next to the basic model of strategic management and the different phases we need to go
through in order to finish the process of strategic planning. To start, we have four (4) phases in strategic
planning. In this module, we will have a brief discussion of each strategic management phase. Each of
the phase will have concepts and tools that we will need to learn in order to finish each. More of the
details about each phase will be discussed separately and chronologically in the modules to follow.
B.MAIN LESSON
This is the phase of strategic planning where the environmental factors are taken into consideration. It involves
identifying, monitoring, evaluating, and communicating pieces of information for the internal and external
environment to key people in the organization. The key purpose of environmental scanning is to identify key
factors that are critical to creating strategies. The internal environment is the environment that exists within the
organization and is controllable by the organization itself. The external environment is where the organization
interacts, is outside of the organization, and is also uncontrollable by the organization. For example, the
government. The organization has to follow government policies and it has no control over what the
government sets as a rule. In order to find out these key factors, a SWOT analysis is usually conducted. SWOT
stands for STRENGTH, WEAKNESS, OPPORTUNITY AND THREAT. STRENGTH and WEAKNESS are factors that
can be observed in the internal environment, while OPPORTUNITY and THREAT are commonly observed in the
external environment. Tools such as the PESTLE analysis and Porter’s 5 Forces are also used in order to have a
better understanding of the different environmental factors.
Figure 2. The external and internal environment (source: Strategic Management by Wheelen and Hunger)
2nd Phase: Strategy Formulation
External
environment
Natural
Environment
This is the phase where you set strategic objectives and formulate strategies to achieve organizational and
strategic objectives. Information gathered during environmental scanning phase is taken into consideration in
order to come up with long term plans of how the organization will achieve its goals and objectives.
Organizations need to understand how to use what they have in order achieve organizational goals. Activities
included in the phase are defining or refining corporate vision and mission, identifying organizational or
strategic objectives, developing strategies, and creating policies in order to enforce strategies. Formulation of
strategies are usually done by top-level management.
In order to better formulate strategies, an organization should understand the relationship of strategy to the
different environmental factors. It is easier to come up with sound strategies an organization knows how to
deal with specific environmental factors.
Strength
UTILIZE
EXPLOIT AVOID
Opportunity Strategy Threat
MINIMIZE
Looking at the diagram, you can already get an idea of what strategy means to each factor. For instance,
strategies are particularly more doable when you utilize the organization’s strength. Take an organization that
has a lot of money for instance. The easiest way it can lessen its competition is to use its money to buy off
competitors. SM used the same concept to enter the banking industry. SM bought Banco de Oro in order to
enter the industry, then merged with Equitable PCI to further expand its banking business.
With weaknesses, they key is to at least try to minimize the weakness, or much better, eliminate the weakness
itself. Weaknesses can expose organizations. It can make the impact of threats much greater. They can impose
a hurdle for organizations to exploit opportunities. SnR had no milk tea offering which is popular and in
demand in the Philippines. Since they have no prior expertise with the product, it they can miss out on the
opportunity to make money from the said product. However, since it has a large network and high level of
assets, SnR was able to ride the wave for the milk tea demand by offering 3 milk tea products that they do not
have to manufacture themselves, but rather buy ingredients using their network, and make the product in
house.
Opportunities are reward gaining. Strategies to be should focus on how to capitalize on these opportunities to
profit from them in the long-run. The strategies should help exploit these opportunities. Think of opportunities
as way of making new income streams for an organization. Take for example, the crisis of Covid-19. Businesses
had to close and cease temporarily their operations, and once they were allowed to open, there were
limitations on the capacity of businesses, particularly for the food industry. One way of coping was to
strengthen delivery options for restaurants and food establishments. The courier industry saw this as an
opportunity. Many couriers opened more local based operations to serve the sudden increase in the demand
of food couriers.
Threats, on the other hand, are external factors that can negatively impact the organization. They are events
that can make it difficult for the organization to operate. The inherent weaknesses of an organization make the
organization more vulnerable to threats. Strategies should work to negate or mitigate the impact of threats. For
example, Covid-19 has made it difficult for other businesses to survive. Some have cope with the pandemic, but
many businesses struggled and were not able to continue, particularly, businesses that involve contact between
people.
2) Activity 3: Skill-building Activities (with answer key) (18 mins + 2 mins checking)
Exercise 1.
1.List down the phases of strategic management according to their step in the process.
Write them down on the upper portion of each box.
2. Define each phase meaningfully. Write down your answers on the lower portion of the box.
1st Phase
4th Phase
3rd Phase
2nd Phase
Exercise 2.
Discuss in a meaningful and concise manner the relationship of strategy to:
1. Strength 3. Opportunity
2.
Weakness 4. Threat
C. LESSON WRAP-UP
1) Activity 6: Thinking about Learning (5 mins)
A. Work Tracker
You are done with this session! Let’s track your progress. Shade the session number you just
completed.
FAQs
1. Is it necessary to perform all activities under each phase?
Yes. The activities under each phase translate the whole strategy into realistic and doable plans.
with all these internal and external variables. An organization needs to prioritize when strategizing since
it has limited resources. There are also variables that can be neglected if it has very minimal impact.
There is also an issue of relevance. Not all identified threats and opportunities are relevant to the
organization. In that case, one should identify whether variables are relevant to ensure that actions will
not waste any resources.
KEY TO CORRECTIONS
Exercise 1
1st Phase: Environmental Scanning – phase where environmental factors are taken into consideration. It
involves identifying environmental and evaluating environmental variables.
2nd Phase: Strategy Formulation – phase where you set organizational objectives and devise strategies
in order to achieve said goals.
3rd Phase: Strategy Implementation – phase where strategies are executed and policies are put in
motion. This is done by devising actionable plans with programs, budgets and procedures.
4th Phase: Evaluation and control – phase where results and outputs are monitored in order to check
whether the strategies are able to achieve wanted results.
Exercise 2
1. Strength – Strategies should utilize strength. This can help to achieve results in an effective manner.
2. Weaknesses – Strategies should minimize weaknesses. Weaknesses make an organization vulnerable,
thus minimizing them makes the organization more defense-capable.
3. Opportunities – Strategies should exploit opportunities. Opportunities when exploited can become a
profit-making activity.
4. Threats – Strategies should help avoid threats. By avoiding threats, firms can lessen negative effects
to it.
Activity 5
1. + 2.+ 3. 4. 5. 6. 7. 8. + 9. 10. +
Productivity Tip:
“It’s not always that we need to do more but rather that we need to focus on less.” = Nathan Morris
A. LESSON PREVIEW/REVIEW
1) Introduction (2 mins)
What’s up, Ketchup?! Before we fully tackle the phases of strategic management in a deeper level, there
are a few more concepts we have to understand.
For this lesson, we will focus on the levels of strategy, also known as the hierarchy of strategy. We will
define each one of them, and try to differentiate the three levels of strategy from one another. Shall we
begin?
3.What is a function?
B.MAIN LESSON
1) Activity 2: Content Notes (13 mins)
In Module 1, we defined strategy as an elaborate plan to achieve organizational or strategic goals. It is
how an organization will make sure it would be able to reach its mission and objectives. There are three
(3) levels in the hierarchy. Each level also represents the level of management involved in the strategy
itself. These are: (1) Corporate level strategy, (2) Business level strategy, and (3) Functional level strategy.
Focus: Competitive
position of a brand or
product
Focus: utilization of
resources
Development of
competencies
1. Corporate level strategy – at this level, the main concern is the overall direction of the organization.
Top level managers like the CEO and the Board of Directors need to plan on how they want the
organization to move forward. Whatever is planned here will become the guide of the whole
organization to which steps it will take towards the future. Mission and vision is particularly discussed or
reviewed at this level. Strategic objectives are also specified by top level managers. Three main
categories of strategy in this level is stability, growth, and retrenchment.
Growth pertains to expanding the business. An organization might want to enter new industries, put up
new businesses and business models, or add new products to its existing portfolio, or create better
market share.
Stability refers to sustaining current business. Businesses might want to focus on enhancing their
product offering. They can also look into improving level of assets by cost cutting techniques,
increasing operational efficiency and such.
Retrenchment strategies are more conservative. This approach could mean cutting off expenses,
decreasing production, divesting money from business, or ultimately, an exit strategy.
1. Business level strategy – strategies on the business unit level. At this level, the main concern is the
competitive position of a certain business unit in a specific industry. For example, Jollibee Foods
Corporation has different business units, all under the fastfood restaurant category, such as Jollibee,
Greenwhich, Mang Inasal, Red Ribbon, Chowking, and added to their lineup is Burger King. Each brand
is considered a business unit. The concern here is how each business unit can attain or sustain a
competitive position against competitors. Let’s take a single business unit as an example. When Mang
Inasal, entered the market, it offered unli-rice with its meals. The concept of “lutong-bahay” fast food
style brought out this idea, and gave it its competitive position ever since.
2. Functional level strategy – this level pertains to strategies in the different functional areas of an
organization such as marketing, human resource, operations, finance, accounting, research and
development, and so on. The different departments can be universal amongst businesses but there are
occasions where a business might have a different of set functions it performs. Strategies in this level
contribute to achieving to business level and corporate level strategies. It is mainly concerned in
creating or gaining competencies that will set up a competitive advantage for a business unit or a
corporation. A very good example for this is 7-Eleven’s ability to judge to locations for potential
businesses. 7-Eleven has become very keen in understanding which locations can be very viable for
their expansion. Together with the products that they carry, this has given them a great competitive
advantage against Mini-Stop and AlfaMart.
These levels of strategy do not work individually. It is a scaling process, both downward and upward.
This means that whatever is decided on a corporate level is communicated to the business unit and
functional levels, and is interpreted to each level accordingly. In return, whatever happens at the
functional level will dictate whether an organization can achieve its business level and corporate level
strategies and objectives.
As an example, let’s take McDonald’s who wants to expand its market by offering healthy alternatives to
its consumers as a corporate level strategy. This would mean that on a business level, it has to expand
its menu in order to accommodate vegetarian and vegan consumers. What McDonald’s did was to offer
salads that does not shy away too much from the products that they are already using such as lettuce
and tomatoes. On a functional level, Purchasing department now made sure to avail more raw materials
to provide the planned products, marketing would now need to advertise their new products on
appropriate channels, and operations will now customize their work stations in order to prepare for
serving vegetable based products.
Terms to remember!
1. SBU (strategic business unit or more commonly known as business unit) – these are commonly
independently operating unit of business that is under a large organization. Although independent, it
plays an important role in achieving organizational goals. For smaller businesses, business units could
mean their product lines/categories.
2. Function – these are business activities/departments that are interdependent on one another in
order to run a business unit. Different functions existing in an organization can differ from one another,
according to their structure. Most common functions are management, marketing, human resource,
finance, purchasing, logistics, production, and research and development.
2) Activity 3: Skill-building Activities (with answer key) (18 mins + 2 mins checking)
Exercise 1. Identify which level of strategy the activity belongs to. Write TL for top level, BL for business
level, and FL for functional level.
_____1. Communicating the vision of the company.
_____2. Hiring of employees.
_____3. Choosing a positioning strategy.
_____4. Setting organizational goals.
_____5. Developing competencies.
_____6. Investing in business ventures.
_____7. Gathering marketing intel.
_____8. Establishing a mission statement.
_____9. Developing brand image.
_____10. Looking for brand partnerships.
Exercise 2. Define the different strategic corporate options listed below in a brief and concise manner.
1. Growth
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2.Stability
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3. Retrench
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C. LESSON WRAP-UP
1) Activity 6: Thinking about Learning (5 mins)
A. Work Tracker
You are done with this session! Let’s track your progress. Shade the session number you just
completed.
2. Which parts of the lesson do you have difficulty understanding? Do you have questions about the
lesson? List them down.
______________________________________________________________________________________________________________
______________________________________________________________________________________________________________
______________________________________________________________________________________________________________
______________________________________________________________________________
FAQs
1. Do business units exist in every organization?
No, not necessarily. If a business is small, then it can be a single unit on its own. It can, however,
consider its different product lines to be separate business units.
2. Are growth, sustainability, and retrenchment the only corporate strategies available?
No. there are several strategic options available for any organization, but they will be categorized
among the three, in one way or another. These three strategies all general in nature. Corporate
strategies will become much more detailed when performing strategic planning.
KEY TO CORRECTIONS
Exercise 1.
1. TL 2. BL 3. FL 4. TL 5. FL 6. TL 7. FL 8. TL 9. BL 10. BL
Exercise 2.
1. Growth – corporate strategy that focuses on expansion. Businesses can enter new industries, enter
new markets, develop new products, or improve market share.
2. Stability refers to sustaining current business. Businesses can focus on improving product quality to
sustain competitive position, apply cost cutting techniques to protect and increase profit margins.
3. Retrenchment refers to a defensive strategy. Businesses can cut cost, decrease production, or exit the
industry.
Activity 5.
1. Business level strategy
2. Growth
3. Stability
4. Business unit
5. Top level strategy
Productivity Tip:
Keep a study routine. This helps you be more productive and focused!
A. LESSON PREVIEW/REVIEW
1) Introduction (2 mins)
Hola! Are you enjoying learning Strategic Management? It sure is fun, isn’t it?
Today, we will learn about strategic types. Learning about different strategic types helps an organization
to predict what kind of actions competitors might take when you begin implementing strategies. It
helps an organization assess the level of competitive intensity within a specific industry.
2. What is a prospector?
3. What is a defender?
B.MAIN LESSON
1) Activity 2: Content Notes (13 mins)
Miles and Snow argued that competing firms within a specific industry can be classified into four (4)
strategic types. A strategic type is the firm’s general behavior when it comes to implementing
strategies. By categorizing organizations into the different strategic types, you would be able to
conclude or predict how different organizations will conduct themselves when facing the same
situation. The strategic types are:
1. Defenders – these are organizations who value efficiency. They have limited product lines or
categories, and does not usually push for innovation. Businesses under this type usually concerns itself
with employing and improving cost-efficient methods. Most defender type organizations have already
strong roots on specific markets and is keen on protecting their competitive positions within these
markets. They focus on markets they are already prosperous in. One could say that a defender type, is a
slow-and-steady type. Companies like ARC Refreshments, maker of RC Cola, are more likely to be
defenders. They don’t offer too much innovation, but rather focus on current products and lowering
cost.
2. Prospectors – competing firms that focus on innovation belong to this type. Prospectors have high
appetite for risk, and lean toward creativity. Prospectors are heavily invested in marketing and research
and development. Dynamic and competitive industries and market tend to have prospectors. This is due
to the ever-changing demand, thus organizations continuously moving from one product to another.
Companies like Samsung and Apple are obvious prospectors. They try to beat each other through
constant technological innovation, and trying to bring it to the market first.
3. Analyzers – companies that are known to belong to this type tend to create a balance between
innovation and efficiency. Quite difficult to attain, but when a firm is successful, it is easy for them to
gain and control leadership in a market or industry space. It is common for analyzers to operate in at
least two product-market areas, a stable one, and a dynamic one. In stable areas, they try to be efficient,
while in dynamic areas, they try to be innovative. It is also common for analyzers to be efficient and
innovative at the same time in a single product-market area. Analyzers avoid excessive risk but still
pursue new markets and products. Jollibee can be put under analyzer. The firm likes to take hold in the
restaurant industry, but also keeps exploring other industries such as infrastructure (i.e. CityMall).
4. Reactors – firms that lack structure and consistency belong under reactors. They lack understanding
in strategy and just keeps moving from one solution to another. It does not have consistency in its
operations. They are often ineffective in responding to environmental changes and cannot do things
efficiently. Reactors either go out of business or evolve into other strategic types.
There is no specific type that will dictate the success of an organization. Miles and Snow noted that a
company’s success can be attained realistically by establishing a systematic strategy that takes into
account environmental factors.
2) Activity 3: Skill-building Activities (with answer key) (18 mins + 2 mins checking)
Exercise 1. Below is box of word/s that describe the different strategic types. Fill the columns with
word/s that best describe each strategic type from the words below.
Innovative Conservative Balance Lack consistency Lacks structure
C. LESSON WRAP-UP
1) Activity 6: Thinking about Learning (5 mins)
A. Work Tracker
You are done with this session! Let’s track your progress. Shade the session number you just
completed.
FAQs
1. Can an organization belong to two strategic types?
No. An organization would usually stick with a distinct style, but it can also change from type to
another. It cannot, however, be classified into two types at once, since each type has a very distinct
feature. An organization who can balance creativity and efficiency is already an analyzer.
KEY TO CORRECTIONS
Exercise 1.
Defender Prospector Analyzer Reactor
Activity 5.
1. T 2. F 3. T 4. T 5. F 6. T 7. T 8. T 9. F 10. T