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Request for Change

Change Information
Project# BR00108
Installation DROGARIA Osasco - Sao Paulo
RfC# 22672
Keyword ILO UPDATE
Creation date 2018-05-02
Author Christian Forcher

Content
SR/SC Description
381298 On WCS APP Server 2 the status can not be determined correct from the iLO
Management interface.
In order to fix this, the server needs to be restarted, and afterwards the iLO
Version will be updated.

Details
Implementation procedure Test plan
- shut down of WCS APP Server 2 - KNAPP checks if the system-monitoring is able
- start up WCS APP Server 2 to get all information correct again
- update iLO
Rollback Risk
- A ”DOWNGRADE” of the firmware is basically - Firmware- respectively driver updates are a
possible, but not envisaged standard procedure
- Failed firmware updates could harm hardware
components
Implications of not carrying out the change
- the hardware status of WCS APP Server 2, can not be checked from the system-monitoring

Requirements to the warehouse


Conditions for implementation - WCS APP Server 2 needs to be in state secondary, then it
can be installed at any time
- at creation time of the RfC (02.05.18) WCS APP 2 is in
state secondary, which would be OK
Duration of implementation 60 min
Duration of rollback 0 min
Installable from
Customer contact
Installation production environment
Installation backup environment

The customer is responsible for saving a backup on tape after a change has been implemented
successfully. If it is in the interest of the customer that KNAPP is able to do a quick system recovery,
the customer is kindly asked to send a copy of the tape to the respective technician.

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