Part 1 Part 2

"Progress is impossible without change, and those who cannot

"Quality is not an act, it is a habit." -
change their minds cannot change anything." - George Bernard
Aristotle
Shaw

"In God we trust, all others must bring "Failure is simply the opportunity to begin again, this time
data." - W. Edwards Deming more intelligently." - Henry Ford

"The greatest danger in times of

"A good decision is based on knowledge and not on numbers."
turbulence is not the turbulence; it is to act
- Plato
with yesterday's logic." - Peter Drucker
"If you do not know how to ask the right
"It is not enough to do your best; you must know what to do
question, you discover nothing." - W.
and then do your best." - W. Edwards Deming
Edwards Deming
"The goal is not to do business with everyone who needs what
"Innovation is the ability to see change as
you have. The goal is to do business with people who believe
an opportunity, not a threat." - Steve Jobs
what you believe." - Simon Sinek

"The key to success is to focus on goals, "Innovation distinguishes between a leader and a follower." -
not obstacles." - Unknown Steve Jobs

"Continuous improvement is better than "The best way to predict the future is to create it." - Peter
delayed perfection." - Mark Twain Drucker

"It is not the strongest of the species that survives, nor the
"Quality is everyone's responsibility." - W.
most intelligent, but the one most responsive to change." -
Edwards Deming
Charles Darwin

"Without data, you're just another person "Quality means doing it right when no one is looking." - Henry
with an opinion." - W. Edwards Deming Ford

"The only limit to our realization of

"The price of inaction is far greater than the cost of making a
tomorrow will be our doubts of today." -
mistake." - Tony Robbins
Franklin D. Roosevelt