Persona Products

Customer Scenario: IT professionals Veeam® Backup Essentials™

Veeam Backup for Microsoft 365

Small businesses have unique IT challenges — they have evolving infrastructures,
Standalone cloud solutions
are prone to ransomware attacks, have fewer resources and shrinking budgets.

Scenario overview Trigger words/events Hurt

Small businesses face many of the same IT challenges that larger Trigger words Current state questions: How do they do it today?
organizations face, but with fewer resources. Their backup systems
are becoming increasingly obsolete and are not suitable for • Failed backup jobs • Is your data protection/disaster recovery plan complex/costly/unproven?
the composite IT hybrid-cloud landscape. As new systems, apps
• Failed restore Microsoft 365 • Can you ensure that every backup is recoverable and verifiable?
and software-as-a-service platforms are introduced, there is very
low confidence that sprawling or fragmented data will be fully • Can you consistently meet backup recovery objectives (RTOs/RPOs)?
• Compliance/GDPR/CCPA
available and protected — specifically from ransomware attacks.
They also need to support complex and evolving IT environments, • Multi-cloud deployments • Can you recover a file/application item (email, AS user, SQL table) quickly?
including the adoption of public cloud (such as Azure, Amazon Web
• Are you required to run specialized hardware to meet your solution’s needs?
Services (AWS) and Google) and any “as-a-service” offerings. • Ransomware/Malware
• Are you able to protect all your business-critical workloads, on-premise or in the cloud?
• Cloud security compliance
Credibility questions:
• Cyberthreat encryption
• Can you reliably back up any workload, achieve shorter backup times and reduce
• Endpoint protection programs
Key selling points operational costs?
• 100% recoverability • Can you achieve lightning-fast restores for files, virtual machines (VMs), NAS and
Veeam’s backup and recovery solution is the market leader,
applications?
providing your customers the confidence they need to ensure • Recovery time/point objectives
their business remains available. They will never lose access to (RTOs/RPOs) • Can you achieve desirable service level agreements and business recovery objectives
their data — even when ransomware attacks occur. using turnkey solutions?
• Incident response process/service
• Backup and recover any data, anywhere, any time — Protect level agreements (SLAs)
your data wherever it resides — be it cloud, virtual and
physical, including support for all major storage vendors.
Trigger events
File shares, servers and network-attached storage (NAS) are
protected with Veeam’s all-in-one backup solution. • Storage/hardware refresh/upgrade
• Confidence in business availability — Verified backups and • Contract renewal
Rescue
instant recovery ensure that downtime is minimized and Impact questions:
recovery is quick and free of infections and malicious content. • Cloud strategy (AWS, Azure, Google
Cloud, IBM, Salesforce) • How much does it cost/impact the business if you are not able to recover quickly?
• Simple to use — It Just Works — Our intuitive solutions work for
companies of any size, providing a single platform to manage your • Governance & compliance • Do you encounter situations where backups take longer than desired?
workloads with confidence and ease. Additionally, we offer a full
online onboarding process to enable a quicker implementation. • Natural disasters &human errors • Can you recover quickly with minimum data loss, including your Microsoft 365 data?

© 2022 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners. 07142022