Customer

Scenario Card

Persona Scenario Overview Rescue Frequently Asked Questions

Technical Decision Maker Increased remote workforce leaving end-point Usage Scenario How quickly can Veeam Agents be deployed
data unprotected and protect an end-point device?
Feature/Product • If you could deploy
Many current and potential Veeam customers use end-point devices to In 10 mins or less you can download, install
Veeam Agent for Microsoft Windows some sort of remote worker technology in place, remote workers without and begin backing up the endpoint: either
however with the recent coronavirus pandemic the the concern of leaving standalone, or centrally managed by IT
percentage of remote workers has skyrocketed data unprotected, Admin from a VBR Server.
quickly and with little time for advanced would it help you Can backups from Veeam Agents be
preparation. This brings with it a new threat – be more flexible to integrated with Veeam Backup &
Hurt unprotected laptops carrying critical business data. make rapid workforce Replication (VBR)?
In the case where employees don’t have or cannot decisions?
Broad Questions — How do they do it today? access corporates shares or collaboration tools, Yes, a standalone agent can fully utilize a
they may be saving critical data and documents • If you could enable VBR Target repository or VBR console for
• How do you protect your remote worker remote workers with
locally. restores. Agents managed with VBR offer
data? end-point devices fully integrated backups, restores and
• What is your process to recover a single while not sacrificing the reporting via the VBR console.
file from an end-point device? ability recover a single
file anywhere with a What steps do remote workers need to take
• What is your process to recover data from
Benefits few clicks, would it to ensure their data is protected?
a lost or stolen laptop?
help you keep expected 1. Determine what needs protected entire
Ways customers use workstation and end-point
Credibility Questions SLAs in extreme
device backup: system image or just critical files.
circumstances?
• Have you had to quickly distribute a
• Entire computer backup — backup the whole 2. Choose location backups need to be
quantity of end-point devices because • If you could quickly and
image or particular files/folders sent: USB drive, network drive or VBR
increased remote workforce? easily protect an entire repository.
• File-level restore — quickly restore specific laptop or workstation,
• Do you have concerns there are remote
files or folders in case of corruption or backup would it help 3. Deploy Veeam Agent.
workers that may not be taking steps to
deletion you feel confident
adequately protect locally stored data? 4. Configure job per step 1 and 2’s needs and
• Bootable image recovery — create recovery that all of your critical Run Backup
• Would you struggle to recover a single
images, so you can easily restore the whole PC business data is
file from a remotely deployed end-point
if needed recoverable? 5. Back to work
device?

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