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Description: The business classic, fully revised and updated for today's marketers
The second edition of Kellogg on Marketing provides a unique and highly regarded perspective on both the
basics of marketing and on new issues that are challenging businesses today.
- Includes more than 60% new material on both fundamental marketing concepts and hot topics such as
Product Innovation, Social Media, Marketing to Consumers at the Bottom of the Pyramid, and Internal
Branding
- With a foreword by Philip Kotler
- The Kellogg School of Management is recognized around the world as the leading MBA program in
Marketing
Along with the new material, the core concepts covered in the first edition have all been updated-including
targeting and positioning, segmentation, consumer insights, and more. This is a must-have marketing
reference.
Contents: Foreword.
Acknowledgments.
Chapter 1: Creating Customers and Shaping the Competitive Game (Gregory S. Carpenter).
Chapter 2: Identifying Market Segments and Selecting Targets (Alice M. Tybout and Kent Grayson).
Chapter 4: Developing a Compelling Brand Positioning (Alice M. Tybout and Brian Sternthal).
Chapter 5: Writing a Brand Positioning Statement and Translating It into Brand Design (Bobby J. Calder).
Chapter 6: Creating and Managing Brands (Alice M. Tybout and Gregory S. Carpenter).
Chapter 7: Making the Brand Come Alive within Your Organization (Lisa Fortini-Campbell).
Chapter 8: The Sandwich Strategy: Managing New Products and Services for Value Creation and Value
Capture (Dipak C. Jain).
Chapter 12: Building a Winning Sales Force (Andris A. Zoltners, Prabhakant Sinha, and Sally E. Lorimer).
Chapter 14: The New Influence of Social Media (Lakshman Krishnamurthi and Shyam Gopinath).
Chapter 15: From the Wheel to Twitter: Where Do Innovations Come From? (David Gal).
Chapter 17: Managing Product Assortments: Insights from Consumer Psychology (Ryan Hamilton and
Alexander Chernev
Chapter 18: Goal-Driven Marketing Research: The Answer to a Shrinking Budget (Angela Y. Lee).
Chapter 19: Aligning Sales and Marketing to Enhance Customer Value and Drive Company Results (Andris A.
Zoltners, Prabhakant Sinha, and Sally E. Lorimer).
Chapter 20: Creating Superior Value By Managing the Marketing–Operations Management Interface (Anne T.
Coughlan and Jeffrey D. Shulman).
Index.
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