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Table of contents:
About the FLEXMAP 3D
• FLEXMAP 3D Details
• Support for your FLEXMAP 3D
• Warranty for the FLEXMAP 3D
• Getting your final license keys for your software
• Warranty information for your Dell PC
• Upgrading software modules at a later date
• Service and training solutions for the FLEXMAP 3D
• Useful information sources
• FLEXMAP 3D quick guide
Luminex® | 1
About the FLEXMAP 3D
The FLEXMAP 3D is an enhancement of our current flow cytometric-based platform, the Luminex
100 and 200. The new system can acquire samples twice as fast as the Luminex 200 for High
Throughput Screening applications and can read a combination of 500 multiplexed microspheres. In
combination with your analytes of interest this translates into a 500 plex assay.
The FLEXMAP 3D also incorporates numerous usability enhancements:
• Automatic Adjusting Probe
• Probe height settings library maintained and loaded for each new batch
• Calibration Kits for weekly system calibration
• Color Coded caps and CDs containing importable target values
• Performance Verification Kits for daily system verification
• Color Coded caps and CDs containing importable target values
• Reagents for Classification, Reporter and Fluidics parameter verification
• xPONENT 4.0 software
• Simple, easy to navigate user interface
• Built in maintenance, calibration, verification and start-up routines
• Flexible, adaptable user interface options for lab specific customization
• Optional Security module allows Group and Individual permissions settings
• 21 CFR part 11 Compliant module upgrade available
• LIS and Automation Compatible upgrades available
• Intra-well Normalization, Quantitative, Qualitative, and Allele Call Analysis
• Built-in auto-start of Third Party Analysis Packages
• Extended System Performance Verification Reports
The FLEXMAP 3D system combines differentially dyed fluorescent microsphere sets with an innovative
instrument design to take bead-based multiplexing technology to the next dimension. Dual sampling
channels, increased injection rate and 384-well plate compatibility deliver faster read times, while other
features such as automated probe adjustment, straightforward routine maintenance operations and an
intuitive automation and LIS-compatible software interface simplifies operation.
The combination of these features make FLEXMAP 3D the platform of choice for flexible, simple
high-throughput multiplex testing.
Automation/LIS Compatibility
The new xPONENT 4.0 software controls the FLEXMAP 3D system and offers interfacing options for
laboratory information systems (LIS) as well as automation. An optional swivel base for the system
further simplifies integration with third-party liquid handlers.
Simplified Maintenance
The FLEXMAP 3D system has multiple features which simplify start-up, shutdown and maintenance
operations and greatly enhance usability for HTS applications.
• Automated probe height adjustment
• Automatic calibration for MicroPlex™ and MagPlex™ microspheres, and enhanced PMT settings
• Calibration and verification kits with color coded reagents and CD with importable reagent target values
• System initialization routine combines system warmup, washes, calibration and verification into
one simple daily startup routine
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How did Luminex build a 500 plex?
The FLEXMAP 3D system works in the same basic manner as the LX200 analyzer. Mixtures of
internally dyed xMAP microspheres are used in an assay, each having been prepared to bind to
a specific analyte of interest. After the assay has been performed, the mixture of microspheres is
aspirated into the system and each microsphere is individually excited by a red and green laser.
The xMAP microspheres, impregnated with three dyes,excite at the same red laser wavelength and
fluoresce at three seperate wavelengths. Monitoring the relative intensity of the three signals allows
the system to discriminate up to 500 different microsphere sets. The green laser is then used to
excite any surface associated reporter molecules, normally in the form of phycoerythrin, and the
resulting fluorescence is measured to determine the amount of analyte present.
Luminex® | 5
FLEXMAP 3D Details
Support for the FLEXMAP 3D
For questions or problems you have while working with your FLEXMAP 3D system please contact
our Technical Support Group at (1-877) 785-2323, +1-512-381-4397 outside of the U.S or email
support@luminexcorp.com. Our Technical Support Group can answer questions about your
instrument, software, and provide guidance in system operation. For assay kit troubleshooting
please contact the kit manufacturer.
Luminex Technical Support is available to users in the U.S. and Canada by calling 1-877-785-BEAD
(-2323). Users outside of the U.S. and Canada can contact us at +1-512-381-4397. Inquiries may also
be sent by email to support@luminexcorp.com.
In order to assign your license key, Technical Support will need information about your Luminex
system. Please have the following information available:
• The serial number of your Luminex system
Additionally, Technical Support will need information provided in the xPONENT licensing export file.
To create this file:
• Open the Luminex xPONENT software.
• Select “Admin” from the toolbar.
• Select the “Licensing” tab.
• Click the “Export to File” button, which creates a text attachment that can be saved wherever is
convenient for you to retrieve it.
• Email this attachment to support@luminexcorp.com.
Once you have purchased your FLEXMAP 3D, you can later upgrade any of the optional modules by
contacting your Luminex partner or Luminex sales representative or by contacting Luminex Technical
Support.
Luminex® | 7
Warranty for the Dell PC that is included with the
FLEXMAP 3D System
Dell provides a limited warranty with PCs shipped from Luminex. Upon receipt of the Dell PC that is
associated with your Luminex System, please complete the warranty transfer described below. This
will ensure the newly acquired PC is in your name and that you will receive technical support from
Dell for the remainder of your warranty period.
Required Items: Service Tag Number and Express Service Code (ESC) located directly on the Dell PC.
Dell PC Information
Service Tag Number
Express Service Code
Detailed instructions and a link to the Dell PC Warranty Transfer are located on the Luminex
Technical Support website, http://luminexcorp.custhelp.com, search for keyword “Dell”. Click on
the PC Warranty Transfer link to be redirected to the Dell Warranty Transfer Tutorial and to the Dell
Warranty Transfer Website.
1. Complete the Current Customer Information by placing an X in any *REQUIRED field, except the
Service Tag and ESC fields.
2. Enter the Service Tag and ESC into the appropriate fields.
1. Complete all *REQUIRED fields in this section with YOUR information. This is how your system
will be registered with Dell.
2. Once all *REQUIRED fields are completed, hit “Submit”. *Please ensure that you enter a correct
e-mail address. If, for any reason, your request fails to process immediately, you will be notified
at the e-mail address entered in the New Customer Information when Dell has completed the
request.
3. After submission, a successful ownership transfer will result in a confirmation message listing the
Service Tag numbers transferred.
NOTE: If you have any questions regarding the transfer of this Service Agreement, please contact
Dell Customer Service at 1-800-624-9897. The warranty transfer form is also located at the following
URL: http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1011182&c=us
&l=en&s=gen&cs=#1ststep. On that page, click either the Transfer of Ownership Form (United States
Only) link or the Unit Location Transfer (International) link, according to your location.
If you need assistance finding the service tag number and ESC information on your system, click on
the “What are the Dell™ Express Service Code and Service Tag, and where can I find them?”
link located on the transfer form.
Luminex® | 9
Upgrading Software Modules at a Later Date
Your system will come with the modules of Luminex xPONENT 4.0 Software Solutions that you
purchased at the time of sale. You will have the option of later upgrading with additional software
modules should the need arise.
The System Requirements and Upgrade Checklist will assist in determining that your system
components are upgrade ready and that your customized xPONENT 4.0 Upgrade Kit contains your
required items.
Please contact Luminex Technical Support if you need assistance in locating any of the requested
information.
Luminex Technical Support is available to users in the U.S. and Canada by calling 1-877-785-BEAD
(-2323). Users outside of the U.S. and Canada can contact us at +1-512-381-4397. Inquiries may also
be sent by email to support@luminexcorp.com.
Once you have completed the System Requirements and Upgrade Checklist provide it to your sales
representative who will use it to create your quote. Please reference this quote number when you
order your customized xPONENT 4.0 upgrade kit.
Name:
Phone Number:
Address 1:
Address 2:
5. Do you want to upgrade to the Laboratory Information System (LIS) Module? Yes No
• This module enables xPONENT 4.0 software to transmit and receive data from Laboratory Information
Systems (LIS) and Laboratory Information Management Systems (LIMS) using an ASTM file format.
7. Do you require additional seat licenses (beyond 3 that are standard)? Yes No
If so, how many additional seats do you require? ____________
The maximum number of seat licenses per Luminex system is 15.
Luminex® | 11
Other Resources
xPONENT 4.0 Built-in Help System (xPONENT 4.0 Software)
FLEXMAP 3D Performance Verification Kit Insert (on CDs with Performance Verification Kit)
Luminex Website:
www.luminexcorp.com – All Hardware, Software and User manuals, FAQs, Protocols, Support information
Luminex Technical Support is available to users in the U.S. and Canada by calling 1-877-785-BEAD
(-2323). Users outside of the U.S. and Canada can contact us at +1-512-381-4397. Inquiries may also
be sent by email to support@luminexcorp.com.
The Luminex Training Team will dispatch* a Technical Trainer to your facility at an agreed upon date
to provide two individuals with the technical training necessary to operate the instrument. Our trainer
will provide:
xMAP University also provides outstanding opportunities for continuing education on assay
development, technical troubleshooting and more. Visit www.xmapuniversity.com to explore:
Luminex® | 13
Service Solutions for FLEXMAP 3D
Instrument and Assay Packages* Instrument Only Packages*
Platinum 360 Maintenance and Support Package Platinum Maintenance and Support Package
• Unlimited visits for emergency repair • Unlimited visits for emergency repair
• Travel, parts and labor • Travel, parts and labor
• Two preventive maintenance visits per year • Two preventive maintenance visits per year
• Onsite 24 hour response time • Onsite 24 hour response time
• Priority scheduling • Priority scheduling
• Product Updates and Modifications • Product Updates and Modifications
• Software Support • Software Support
• As needed on-site assay support • 24x7x365 remote support
• 24x7x365 remote support
Gold Maintenance and Support Package
Gold 360 Maintenance and Support Package • Unlimited visits for emergency repair
• Unlimited visits for emergency repair • Travel, parts and labor
• Travel, parts and labor • One preventive maintenance visit per year
• One preventive maintenance visit per year • Onsite 48 hour response time
• Onsite 48 hour response time • Priority scheduling
• Priority scheduling • Product Updates and Modifications
• Product Updates and Modifications • Software Support
• Software Support • 24x7x365 remote support
• As needed on-site assay support
• 24x7x365 remote support Bronze Maintenance and Support Package
• One preventive Maintenance visit per year
• 20% discount on replacement parts for
emergency repair
• 24x7x365 remote support
* Available in North America and the following countries in the EU: Austria, Belgium, Denmark, Finland, France, Germany, Greece,
Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and the United Kingdom
For questions concerning Luminex’s Training or Service options, please contact the Technical
Operations Sales Team at serviceandtraining@luminexcorp.com or call +1-512-219-8020.
- not user servicable - user servicable at routine intervals - user servicable weekly
Use the below diagram as guidance for part accessibility:
System Preparation - Fluidics and Probe Height
1. Power FLEXMAP 3D system on using toggle switch on right side of instrument.
2. Ensure system has adequate sheath fluid in storage container and waste lines drain into a waste
location which is not full. Make sure sheath fluid container is at or below instrument level.
3. Click the xPONENT shortcut to start the software. Login to software using username and
password.
4. Click Eject on the System Status bar to eject the XY platform.
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9. Click Save to save the plate settings. The plate name will appear when building assay protocols.
10. Readjust the probe height whenever using new plate types, after system maintenance, or when
troubleshooting an acquisition problem. Probe Height is the MOST COMMON error encounted.
Daily System Start-up
1. On the Home page, click System Initialization. This opens the Auto Maint tab on the Maintenance
page.
2. On the Admin, System Setup tab there are three options listed below that can be used for system
initialization. Calibration is required weekly , however Performance Verification should be done
daily to check system integrity and insure calibration is valid.
a. Warm-up, washes, calibration and performance verification
System Shutdown
Perform the System Shutdown routine every day after running the system. This routine sanitizes the
fluidics lines, removes residual buffer, and prevents clogs from forming in the sample probe.
1. On the Home Page, click Shutdown.
2. Add 20% bleach solution and water to the reservoirs designated on the plate layout.
Luminex® | 19
3. Click Run.
Other Suggested Maintenance:
Any time you experience acquisition problems (or once a week if running debris ridden samples) we
suggest the following:
1. Remove the sample probe following instructions that can be found in the FLEXMAP 3D User’s
manual and place it in a sonicator bath for five minutes.
2. Rinse the probe with water.
3. Replace and readjust the probe height.
4. Run the Weekly Maintenance routine on the Maintenance page, Cmds & Routines tab.
5. Calibrate the system and run Performance Verification.
You can run individual commands and routines from Cmds & Routines tab. When running
calibration or performance verification reagents be sure that the selected lot number is the current
active lot on the Lot Management tab.
Luminex® | 21
4. On the Analytes tab enter:
• Analyte (Bead/Region number)
• Names for each analyte (notice by right clicking you can paste a list)
• Default Analysis Changes (weighting, type of curve fit)
• Click Next
Notice that by right clicking you are given the option of pasting data into the software
5. The Stds & Ctrls tab will only require information if the assay analysis type requires standards or
controls.
• To use standards and controls already in the system, click Apply Std/Ctrl Kit.
• To create a new kit, enter kit information at the top of the screen.
• For each standard or control, enter information in the tables. Notice you can right click to
Luminex® | 23
Count to the appropriate number and the grouping to your preferred grouping method.
• To add maintenance commands, choose the desired command from the drop-down list.
Highlight the well that you want to apply it to, and then choose Before Well Command or After
Well Command. If you are working with more than one plate, choose the Add & Change Plate
page. Here, you can add a plate, change the order of the plates, and scroll through all plates.
• As you add commands to your plate, they appear in the command sequence chart. Here, you
can give each of your wells an ID. You can also import an ID list and move your commands
up and down in the command sequence chart.
a. Click Save to save the batch and run it later.
b. Click Save Pcol to save the protocol and standard and control information to use
later for another batch.
Luminex® | 25
Data Analysis
1. Open the Results page, then open the Saved Batches tab
2. Select the batch of interest by double clicking.
3. Select from Statistic to look at all analyte data at once or choose Analyte to look at individual
analyte data.
Luminex® | 27
UNITED STATES CANADA EUROPE www.luminexcorp.com
Luminex Corporation Luminex Molecular Diagnostics Luminex B.V. info@luminexcorp.com
12212 Technology Blvd.. 439 University Ave, Suite 900 Krombraak 15
Austin, Texas 78727 Toronto, ON M5G 1Y8 4906 CR Oosterhout
United States Canada The Netherlands
Tel: 512.219.8020 Tel: 416.593.4323 Tel: +31.162.408333
Fax: 512.219.5195 Fax: 416.593.1066 Fax: +31.162.408337
©2009 Luminex Corporation and xMAP are trademarks of Luminex Corporation. Specifications and features subject to change without notice.