Professional Documents
Culture Documents
January 2015
Engineering Excellence
Guide
Wood Group Engineering Excellence Guide
1.0 Foreword
Contents
We have a proven track record of successfully delivering
1.0 Foreword 2 world-class engineering solutions for our clients over many
2.0 Vision and mission 2 years. Continuous improvement and consistency in
engineering excellence are cornerstones to our engineering.
3.0 Overview 3
The Wood Group Engineering Excellence Guide (EEG) has
3.1 Framework 3
been prepared in conjunction with a team of senior engineers
3.2 Engineering Excellence performance and executives from across businesses within Wood Group
elements 4 Engineering and Wood Group PSN. The content represents
the collective wisdom of all contributors and has been
3.3 Application of the Guide 4 endorsed by senior executives of Wood Group Engineering
3.4 Engineering Excellence stewardship 5 and Wood Group PSN.
3.5 HSE stewardship 6 The EEG is to be implemented with stewardship from project
4.0 Engineering Excellence performance managers and engineering authorities within the businesses.
Engineering Excellence is core to the delivery that Wood
element principles and best practice
Group businesses offer to our clients – achieving this in a
guidance 6 consistent, transparent and sustainable manner will create
4.1 Management 6 distinction in the marketplace.
4.2 Client alignment and interface I am therefore sure that you will find the EEG principles and
best practice guidance to be of real value to your business in
management 6
terms of enhanced service delivery, once it is fully
4.3 Competency and training 7 implemented.
4.4 Basis of design 7 Mike Straughen, Group Director Engineering
4.5 Design integrity 8
4.6 Operational integrity and availability 8
2.0 Vision and mission
4.7 Development and deployment of new
The Wood Group EEG has application to all stages of a
technology 8
project.
4.8 Quality 8
Vision: to deliver engineering excellence wherever we
4.9 Risk management 9 operate.
4.10 Knowledge management 9
Mission: to leverage the engineering expertise within Wood
4.11 Project services 9 Group businesses to deliver, for our clients, engineering
4.12 Contracting and procurement 10 excellence in technology deployment and project execution.
Within Wood Group engineering businesses the stage-by-
stage structure for delivery of projects flows from concept
Appendix
through FEED and detailed design to construction and
Glossary/abbreviations 11 commissioning to operate and, for some assets,
decommissioning. It is recommended that in the absence of
a client-preferred project stage gate process, the below Wood
Group project stage definition structure is adopted:
Project Stages
Project Stages
The Engineering Excellence Guide (EEG) is to be used in The content of the EEG recognises and respects that
conjunction with Wood Group’s Business Ethics Policy, Wood engineering will be subject to regulation from international and
Group’s HSE Management System Standard, individual national authorities and that some clients may require the
business governance procedures and client-specific implementation of their company standards.
requirements. Its aim is to provide business leadership and
engineers with a common framework to achieve consistent
performance in the various stages of project development from Engineering Excellence Framework
concept to decommissioning. The EEG details across a range
of engineering and project performance elements a set of
principles which shall be followed plus supporting engineering
and project best practice guidance.* The hierarchy structure of
the EEG across Wood Group’s engineering businesses is
shown below:
1. Management
2. Client alignment and interface management
During the initial stages of a project, the project manager and 3. Competency and training
the designated business Engineering Authority (EA) will agree 4. Basis of design
planned implementation of the EEG. Any exceptions to the 5. Design integrity
principles are to be recorded in the project deviation register. 6. Operational integrity and availability
Application of the guide’s best practice guidance is 7. Development and deployment of new technology
recommended. The EEG scope is to provide high level 8. Quality
guidance for engineering and project delivery. Detailed 9. Risk management
procedures for engineering projects are provided by the 10. Knowledge management
businesses. It is the responsibility of each individual working 11. Project services
within the businesses to ensure they are working to the latest 12. Contracting and procurement
revision of business procedures and processes.
This framework of guidance is to be viewed as complementary
* Refer to Editor’s note in Section 4.0. to the framework of governance provided by procedures and
processes within each Group business although it may differ in
terms of document titles and grouping. Any conflict should be
reviewed with the business EA.
Project Stages
Detailed within the project stage gate diagram are prime Application of the EEG to each project or project stage is to be
engineering and project activities for different types of projects: considered by the project manager. Any exceptions to the
greenfield, brownfield and operational support. Typical client performance element principles are to be registered and
decision points are also included. The project manager shall endorsed by the businesses’ EA.
confirm the project stage to be worked on and, for projects
which cover a number of stages, a breakdown of the work
scope into stages is recommended with a transition approval
process between the project stages.
As part of a stage gate management process, it is Engineers are to be encouraged to proactively mitigate work in
recommended that engineering design reviews are undertaken a holistic collaborative manner and always seek out ways to
on a continuous basis and at least prior to work stage add value to the client and the Group business risks,.
commencement and ahead of work stage completion. These
reviews are to be sponsored by the project manager, who is 3.4 Engineering Excellence stewardship
accountable for overall project delivery, and should involve all
disciplines. The reviews can form part of the weekly meetings Each Wood Group engineering business will appoint EA(s) who
or, in more complex projects, involve staff external to the will have accountability for the quality and integrity management
project. The type of review and frequencies are to be set by the of engineering undertaken within the business.
project manager in consultation with the EA(s), with reference, if
available, to a project risk assessment. It is expected that the EA(s) will be appointed from a senior
engineering management position within the businesses.
Nomination of review team members should reflect the best Where businesses have multi-business units, separate
access to knowledge from within the business and from across governance oversight for engineering and project management
the Wood Group businesses. When more formal reviews are or significant presence in more than one location, the
undertaken, it is suggested that client participation is appointment of more than one EA is to be evaluated.
encouraged to provide transparency and alignment.
The operating structure for the EA(s) will typically be based on a
Review findings are to be assigned to a responsible person to matrix with senior EA(s) reporting to the business executive.
action mitigation and the project manager is to be accountable The EA(s) are to have ownership of all engineering procedures
for ensuring actions are closed out in a timely manner. The EA and are accountable for providing assurance to the business
is to provide assurance to the business leadership that the executive regarding their implementation into projects. Where
review process is robust and that any lessons learned are businesses have small and developing projects and
communicated to engineering and project leaders. engineering resources, it may be appropriate for that location to
be hosted by a prime resource centre (see below diagram):
4.0 Engineering Excellence performance Quality (HSEQ) culture which minimises the risk of
harm to people and the environment
element principles and best practice guidance
4.2 Client alignment and interface management
The following performance element principles and best practice
guidance are to be viewed as high level requirements with
Client alignment and interface management shall be
detailed ‘how we work’ procedures being provided by the Group
an integral part of engineering and project
business. In some cases, there may be a requirement to apply
management
client procedures.
The exchange between client and Wood Group
Editor’s note: Engineering Excellence principles are shown in bold
businesses is to be open and honest
text followed by best practice guidance. These expectations for On completion of a project, a close-out record is to
project delivery shall be reviewed by the project manager and the be prepared summarising lessons learned and
business with any project-specific exceptions to the principles being including insights for future areas of
recorded in a project deviation register. It is recommended that the standardisation or best practice
guidance is followed unless a better option is available or the Relationship mapping and planning is recommended
guidance conflicts with business delivery requirements. with both client and Wood Group business sponsors
nominated
4.1 Management Some clients may require the application of
performance metrics. When this is required, clarity on
Each business shall define the method of delivery the metrics and the measurement process is essential
of project and engineering management At the start of a new project the responsible business
For business operations and projects which involve development team will conduct a formal project
collaborative working between work centres or handover/kick-off meeting with the nominated project
between Wood Group businesses, a unified set of team, and follow that with a kick-off meeting with the
management processes is to be established client. When possible, the nominated project manager
Each project team is to establish a common ‘way should be consulted/involved in the proposal
we work’ set of guidance. At the highest level, the preparation and initial kick-off meetings with the client
management processes are to reference Wood At the project team level, interface meetings should be
Group’s Business Ethics Policy, HSE Management established with key subcontractors (weekly or bi-
System Standard, this Engineering Excellence weekly), to ensure that any interface issues are
Guide and individual business policy documents mitigated and that alignment on the project goals is
Each project is to prepare a high level performance maintained
statement related to the holistic delivery of the project Client feedback should be sought throughout the project
work scope. This is to be shared with all team members and used to improve the project performance as well as
and the client business tools and systems
When considering system application across work Within the project team, a structure is to be created to
centres, it is essential that active pre-planning is ensure inter-discipline interfaces are seamlessly
practised so robust IT networks are established and managed and delivery is seen as that of a single project
work sharing is trouble-free team
Procedures for data management and document
control, including an agreed document numbering 4.3 Competency and training
system, are to be in place at the start of a project.
Whenever possible, the adopted design document Each business shall maintain a performance
system should be structured to provide a seamless standard whereby all personnel deployed on
interface into an operations documentation system projects are competent for the positions to which
During the early stages of a project and before they are assigned. A competency assurance system
significant resourcing and work has commenced, it is that verifies achievement of that performance
recommended that the relative complexity of the project standard shall be utilised
is evaluated to determine and inform risk management The business EA shall be accountable for the
and resourcing strategy. A project complexity scoring competency assessment and verification process of
methodology is available from Wood Group Mustang personnel in technical integrity critical roles
Some clients may require the approval of design DTAs shall be responsible for the competency of
modelling tools and project management services personnel deployed within their discipline, including
systems. This should be completed as early as possible Project Services and Contracting and Procurement
in the project cycle with such endorsement recorded The preference is for each individual to annually
When involved in commissioning and construction, complete or refresh their competency assessment and
clear contractual accountabilities are to be documented seek verification approval from a line manager or DTA
and supported by a Health, Safety, Environment and For businesses that use remote engineering centres
without a resident EA, competency assessment is be documents. Typically, the BoD document would take
undertaken annually and/or at times when new design precedence over most other documents with the
tools are ready for deployment. The assigned business exception of the Contract and Statement of
EA should be responsible for these competency Requirements
reviews Eliminating emerging design conflicts within the BoD
A training programme is to be available to employees in documents is critical to ensure overall design integrity.
order to develop and enhance the competency of Reviews and audits of various design documents
individuals and the business against the BoD documents should be completed at
various (designated) project stages
4.4 Basis of design
4.5 Design integrity
A Statement of Requirements (SoR) document shall
be agreed with the client. This is a high level Each business shall be able to provide assurance
document, usually owned by the client, from which that key elements of the Wood Group Integrity
the Basis of Design (BoD) is prepared Management Guide are followed
A BoD document(s) shall be prepared at the entry Design integrity, including technical and process
point for each project – typical entry points are safety, is an integral part of a project’s integrity
Concept Design or FEED. The BoD shall be management system. Businesses are to establish
considered to be a live document that evolves specific processes to provide assurance that
throughout the life of the project required procedures and reviews are followed
An integral part of preparing a BoD is to set out facilities Design work is to be supported by inter-discipline
standardisation goals in terms of component, system or reviews which assess and mitigate technical and
complete facility safety risk. Specific safety reviews eg HAZIDs
The BoD document(s) will be one of the most-read (Hazard Identification Reviews), HAZOPs (Hazard
design documents and is an effective tool for Operability Reviews) and MARs (Major Accident
communicating requirements and assumptions to the Reviews) are to be undertaken. Performance
various project stakeholders. It is essential that the measurement of Technical and Process safety is to
document is kept up-to-date form an integral part of Integrity Management KPI
The BoD document(s) should be controlled to ensure reporting. Typical metrics would be the number of
the project team always has access to the latest revisions necessary to complete an approved
approved version of the document(s) design and the time taken to close out actions from
The BoD document(s) should be reviewed and safety reviews
endorsed by the client in order to ensure alignment The environmental, health and social impact of a facility
between the project team and the client design and ultimate installation are important
The BoD document(s) should be organised to allow considerations during the design process. For both
easy reference to design requirements. Typically, BoD greenfield and brownfield developments, it is important
documents are organised either by discipline or system. to establish a baseline from which work progresses
To maximise ownership and focus on technical details, Facility designs must endeavour to minimise any
consider organising by discipline. To maximise environmental impact and, where possible, via
continuity and communication between disciplines, techniques such as use of recycled material (steel) and
consider organising by system carbon capture and storage, seek to minimise any
In support of the BoD document, a Design Premise impact or emissions
document which contains method statements for Energy efficiency designs are to be proposed as an
specific design activities eg. process, structural, riser, option to minimise emission. This may involve a cost
pipe stress and potential pipe buckling is recommended value analysis utilising carbon credits which will require
for complex projects or where work is completed at a the client’s endorsement
remote office
For brownfield work, the accuracy and trustworthiness 4.6 Operational integrity and availability
of existing facilities documents should be considered. A
system for verification of the documents should be Projects shall always act to influence positive
established based on the risk and consequence operational integrity outcomes at an early stage, via
associated with any incorrect documentation. Note: rigorous review of design and operational details
When existing facilities documents are being utilised in In support of integrity management in design,
design, a Management of Change procedure for these operating procedures shall aim to deliver high
documents should be established levels of plant availability with as low as practical
At all stages of the project, a document hierarchy impact on the environment
should be prepared. This document hierarchy should By effective design, projects shall seek to maximise
establish the order of precedence for various design plant availability by informed decision-making on levels
A documented risk management process typically follows flexible in its delivery but at all times the focus shall
four steps: be to provide project management with leading
indicator performance data on schedule and cost
1. Identify the risks expenditure
2. Assess the risks, prioritise and assign owners As projects evolve so will the project services team size
3. Respond to the risks and skills required to deliver effective project services. It
4. Control the risks through a Risk Register which is is recommended that a common Work Breakdown
owned by the project manager and regularly reviewed Structure (WBS) is adopted for planning, cost
with the business leadership estimating and work control. In addition, it is
recommended that document numbering and filing is
When preparing a risk register it is important to mapped into this WBS for easy management and
distinguish between risk and uncertainty: retrieval access. The adopted WBS may be imposed by
Risk: an event (or set of circumstances) that, should it the client or as a default proposed by Wood Group
occur, would have a material effect, positive or businesses
negative, on the final value of a project. Risks with a When work is being undertaken at a number of
positive impact are called opportunities while those with locations and possibly by different businesses within
a negative impact are called threats Wood Group, the project services backbone for control
Uncertainty: derives from imperfect knowledge, and and reporting is to be agreed at the bid stage. This
can be represented as a range of possible values or should require at least the adoption of common input
outcomes. Only if the range of possibilities could cause data formats for finance and account control/invoicing,
key decisions to change (e.g. greater than anticipated time-sheeting and monthly reporting
impact of weather) will the uncertainty translate into a In some Wood Group businesses, project engineers are
specific risk event appointed to assist in work management. When this is
During a risk assessment it is likely that improvement done, care is required in structuring the organisation to
opportunities will be identified and these should be ensure clear roles and responsibilities are assigned and
presented to the client for endorsement. a one team delivery model is established
To aid the preparation of project plans and cost
4.10 Knowledge management estimates, all Wood Group businesses should retain an
easily accessible database of previous projects
Each business shall have a Knowledge including close-out reports, cost estimates for the work
Management process encompassing the capture, completed and for the facility design plus associated
validation, retention and dissemination of useful project planning data
historic project information (often referred to as When preparing project proposals, cost estimates and
lessons learned and benchmarking data) overall project schedules, reference to internal and
Proactive use of a knowledge management process external benchmarking for equipment costs/delivery
is to be encouraged and continuous improvement times, design/construction rates/productivity and
measures demonstrated construction/commissioning activity durations is
EAs and DTAs shall review submitted lessons recommended. For projects in new regions and remote
learned for possible implementation as business locations, it may be necessary to include allowances for
standard practice. This is to include alerts/guidance project set-up including host country approvals,
on changes to legislation, codes, specifications and workforce training and logistics
design practice
The guiding principles and work processes for 4.12 Contracting and procurement
knowledge management are considered the same for
each stage of a project (Concept, FEED, Detailed Contracting and procurement requires the highest
Design, Construction and Commissioning, Operate and standards of ethics and code of conduct plus
Decommissioning). However, the actual information diligent adherence to confidentiality requirements
collected and disseminated may vary by stage when handling documents (Wood Group Business
Ethics Policy)
4.11 Project services When requested by the client, a Contracting and
Procurement Plan (CPP) is to be prepared as part of
Project Services or Project Controls shall be the integrated project delivery work plan
established early in a project to prepare and verify When managing subcontractors directly or on behalf of
project cost estimates, project schedules and to a client as part of a management supervision contract,
oversee the administration of project reporting clear contract accountabilities, responsibilities and
systems including document control liabilities are to be documented
Different contract types and client requirements will Wood Group business involvement contracting and
require the project services work scope to be procurement activities vary with client needs and range
Life of Field: The life span of a field or asset from reservoir Proven Technology: Technology which has a documented
appraisal to abandonment of production history and track record for the intended application
MAR: Major Accident Review – undertaken to consider RACI Diagram: Responsible, Accountable, Consulted and
catastrophic events which may result in loss of life or cause Informed. The term is usually applied to a management diagram
significant pollution which should be prepared for each stage and assigns levels of
owners to key documents
Mechanical Completion: This term is used during construction
to describe the point when facilities have been assembled in RFQ: Request for Quotation – used when requesting quotations
accordance with drawings, codes and specifications and all from equipment suppliers
inspection and testing has been completed. Mechanical
Completion is followed by commissioning when fluids are Risk: A measure which accounts for both the probability and
introduced and the system goes ‘live’ consequences of a failure. For quantitative risk assessment,
risk is often defined as the product of the probability and
MoC: Management of Change – formalised process for consequences of a failure mode
managing and controlling changes in a project’s scope and
execution plans Risk Register: A listing of the risks identified for a project,
which typically explains the nature of each risk and records
MTO: Material Take-off information relevant to its assessment and management
New Technology: Technology that is not proven SIMOPS: Simultaneous Operations – simultaneous
independent operations in which the events of any one
NGO: Non-Governmental Organisations (eg. Greenpeace, operation may impact the safety of personnel or equipment and
Friends of the Earth, Amnesty International etc) the environment of another operation
Personnel: Is used when referring to Wood Group business SPA: Single Point of Accountability – an individual who has sole
employees and agency staff accountability for an activity or outcome
Process Safety: A disciplined framework for managing the Technology: The scientific study and use of applied sciences,
integrity of hazardous operating systems and processes by and the application of this to practical tasks in industry
applying good design principles, engineering and operating
practices. It deals with the prevention and control of incidents UAP: Unallocated Provision – costs within a project cost
that have the potential to release hazardous materials or estimate which are known to occur but have not yet been
energy. Such incidents can cause toxic effects, fire or explosion defined
and could ultimately result in serious injuries, property damage,
lost production and environmental impact Value Improving Practice: Typically a discrete workshop event
designed to add value to the project by addressing critical
Project Governance: The system for governance of capital issues such as clarity of project objectives, selection of
investment and expenditure as set out in the procedures of the appropriate technology or design to facilitate construction
Wood Group business
WBS: Work Breakdown Structure – a framework defining the
Project Management: A generic term which is used across all basic building blocks for the work to be performed on a project.
stages of a project The WBS provides logical and manageable groups or
compartments against which to structure cost and schedule
Project Performance Goal Statement: This statement should information
summarise the overall objective of the project, eg. to evaluate a
range of concepts and provide a ranking, to prepare a topsides WG = Wood Group
detailed design with built-in safety and integrity. The purpose is
to achieve team alignment on the overall goal