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to Consuming Hong Kong
• Introductio n
Hong Kong has, in recent years, been famous for what it can offer t o satisf y
the appetites an d desires of tourists an d keen shoppers. Shopping in Hon g
Kong, so well put by Gershman, is 'a serious sport'. Hong Kong is renowned
for its status a s a shoppers' paradise. For bargain hunters a s well as brand-
name followers, Hong Kong always seems to have something to offer. Indeed,
Yet, tha t said , th e author s ar e quic k t o admi t tha t '[o]n e reason peopl e
c o m e t o Hon g Kon g i s fo r t h e shopping ' (Brow n an d Le e 1991:220) .
Furthermore, i t i s advise d tha t
[e]ven if you hate shopping, it's impossible to avoid walking throug h
a shopping centre on any visit to Hong Kong, since half the pedestrian
overpasses an d walkway s i n Centra l an d Tsi m Sh a Tsu i Eas t pas s
straight throug h on e or more o f them . You're not eve n immun e i n
hotels... . You may as well accept that you're going to see the insid e
of more shopping arcades (or malls) than you thought existe d .. .
(Brown and Lee 1991:223 )
• Th e Boundar y
Recalling he r childhoo d i n th e lat e 1960 s an d earl y 1970 s i n a Chines e
t e n e m e n t i n Tsi m Sh a Tsui , S.K . Ng , on e o f th e contributor s t o a boo k
recollecting t h e persona l experienc e o f growin g u p i n variou s loca l
neighbourhoods befor e th e 199 7 hand-over, wrot e a s follows :
After th e building of the Ocean Centre [ a huge shopping mall at th e
heart o f Tsim Sh a Tsui, the central tourist are a of Hong Kong], there
was Harbour City , Princ e Hotel, Marco Polo Hotel .. . all these were
extensions o f th e Ocea n Termina l an d Ocea n Theatre . Thes e
developments looke d ver y natura l — Tsim Sh a Tsu i was alway s a
tourist area , a place for high consumption, trend y and multi-ethnic .
Twenty years ago, when local commercial and personal services were
not quite as well developed as what we find today, Tsim Sha Tsui was
a 'touristic' hot spot for the locals.
(Ng, Shuk-kwan 1997:18 )
in the story] has a feeling of disgust in her chest. Yet, what suggestion s
does she have in mind t o replace their [he r friends'] suggestion s [fo r
buying a gift wit h Chines e character] ? Thi s i s a frightening fac t o f
life. When on e keeps askin g oneself th e sam e question, i t has t o be
admitted in pain that on e is .. . feeling rootless .
This was the time when the people of Hong Kong were going through
the unsettling day s during and after th e riots of the mid-1960s. It was also
the tim e whe n a new generation , bor n an d raise d locally , wa s abou t t o
come of age. They had learnt t o do window-shopping an d had learnt fro m
window-shopping; the y were eager to know more about changing fashion s
and trendy consumption tastes. As one local cultural critic, recounting his
memory of Ocean Terminal in the mid-1960s and the early 1970s, expressed
in retrospect :
Ocean Termina l i s a termina l fo r passenger s boardin g ocea n liners ,
but it s creativ e par t lie s i n it s locatio n i n th e touris t shoppin g area .
Opposite t o Centra l acros s th e harbour , righ t nex t t o th e commute r
node compose d o f th e railwa y terminal , bu s termina l an d ferr y piers ,
it constitute s a n all-encompassin g trave l an d consumptio n hu b -
theoretically i t serve s th e tourists , i n reality i t has become th e locals '
place for popular consumption . Toda y we are familiar wit h th e Pacifi c
Place, Times Square, Cityplaza, an d many other big and small shoppin g
malls. I t i s difficul t t o se e ho w Ocea n Termina l impacte d o n Hon g
Kong society a t tha t time . Bu t fo r thos e growin g u p i n th e 1960s , th e
first visi t t o Ocea n Termina l wa s lik e comin g t o a drea m worl d —
unending corridors , unlimited exhibits , an d colourfu l display s o f up -
market an d luxurious commoditie s an d services. As long as you coul d
afford th e price , an y person , whethe r touris t o r local , prestigiou s o r
unknown, coul d div e int o thi s environmen t o f materia l affluence .
This rightl y matche d th e psychologica l need s o f a hard-working ,
shrewd generatio n — they cam e to recognize the function o f spendin g
money, an d learn t th e socia l implication s o f conspicuou s
consumption, an d th e satisfaction an d pride derived from lookin g an d
being looke d at . Sinc e then , th e peopl e o f Hon g Kon g hav e learn t t o
... follo w lifestyle s presente d i n medi a advertisements , and , withou t
a sense of loneliness, to shop in various shoppin g malls with th e belie f
that ' I consume, therefor e I am' .
(Yau 1997:107-8 )
For man y youn g peopl e lik e Yau , Ocea n Termina l becam e a n aren a fo r
knowing a new worl d o f affluence . Throug h window-shoppin g an d day -
dreaming about desire d objects o f consumption, the y came to be aware of
their own individual identities. In a social and political environment whic h
was still colonial and conservative, the emerging youth culture constitute d
a form of resistance. Strolling along the long corridors of the shopping centre,
the young people learnt t o shop , to consume , an d t o lead a lifestyle tha t
was very different fro m that of their parents. They came to know the outside
world, the world beyond Hong Kong, within Ocean Terminal. The fact tha t
Ocean Terminal was also a pier for dockin g ocean liners an d the point of
arrival and departure for liner passengers at a time when international ai r
transport was still in its infancy made the shopping centre a natural symbol
of the link between Hong Kong and the more affluent countrie s abroad .
As well as being a shopping centre, Ocean Terminal housed travel office s
and the Cable & Wireless. Many young people had to go to Ocean Terminal,
with pre-booked arrangements, to call or to receive calls from thei r friend s
and relatives livin g abroad. The tele x machine wa s presented a s a public
exhibit in the foyer, allowin g visitors to read the latest news from aroun d
the globe , further strengthenin g th e atmospher e o f Ocea n Termina l a s a
place to connect t o the modern world. Meanwhile, well-decorated, higher -
end restaurants, like Maxim's (in Luk's description, 'conjuring up the image
of sidewal k cafe s i n Paris ' [1997:124 ] ) i n Ocea n Terminal facilitate d th e
creation o f a n ambience o f a modern Wester n culture . Ocea n Terminal' s
image of being a 'window' on a different worl d outside Hong Kong was not
just a construct buil t upo n importe d bran d name s an d shop s caterin g fo r
the tourists. It was also grounded on its facilities an d functions, servin g the
locals in their newly more affluent an d internationalized lifestyles .
Ocean Terminal was also a meeting point for young intellectuals. This,
to some extent, was a paradox. On the one hand, as discussed earlier, young
people foun d th e touristi c atmospher e an d th e artificia l constructio n o f
'Chineseness' displayed in the shopping centre to be highly alienating. O n
the othe r hand, however, th e equall y artificial constructio n o f a so-called
Western an d moder n outloo k i n Ocea n Termina l wa s foun d relaxing ,
permissive and even progressive. It conjured u p an image of being carefre e
and modern. The famous Caf e d o Brasil, a kind o f indoor sidewal k coffe e
shop in Ocean Terminal, was an important meetin g place for many youn g
intellectuals, an d becam e par t o f th e memor y share d b y man y youn g
intellectuals an d student activists ever since. In itself, the coffee sho p was
perhaps no t ver y specia l (Kwa n 1997:22) . However , despit e it s plai n
defined i n terms o f the brands and status of merchandise o n sale, the clas s
background o f clients , an d th e architecture . A s a result o f thi s 'mailing '
process, Ocean Terminal was quickly changed into a part of a larger project
— Ocean Centr e — connecting i t t o th e Harbou r Cit y shoppin g mall .
Subsequent developmen t i n thi s 'mailing ' proces s wa s marke d b y th e
opening of The Landmark (1980) in Central, right above the subway statio n
in the centra l business district , an d Cityplaza (1984 ) in Taikoo Shing, on e
of the massive new housing projects fo r the middle class, redeveloped ou t
of a dockyard. Th e 'mailing ' developmen t wa s not confine d t o th e mai n
urban areas. Concomitant t o the development o f new towns, new shoppin g
centres were built in the New Territories (for example, New Town Plaza in
Shatin). Even public housing projects develope d by the government hav e
had to include th e constructio n o f shopping malls i n their large r plans of
community development . Fo r example, Lok Fu Shopping Centre II (1991)
is a n extensio n t o th e existin g shoppin g centr e o f a redeveloped publi c
housing estate . Thi s serve s a s a n exampl e o f ho w th e governmen t ha s
changed its perception o f the socio-economic statu s an d living condition s
of public housing residents. Public housing residents are no longer seen as
members o f poor working-class households , but rathe r a s affluent peopl e
who ca n affor d t o consum e an d t o lea d a better life . (Se e Chapter 2 fo r
further discussio n o f this point.) They are the potential consumer s for th e
new shopping malls.
More and more gigantic shopping mails have come into existence since
the lat e 1980s . Pacific Place , renowne d a s th e leadin g shoppin g mal l i n
Hong Kong and housing many world-famous brand-nam e boutiques, wa s
opened in 1988 . Dragon Centre , with a n indoor roller coaster, was opene d
in 1994 . More recent addition s t o this long list o f shopping malls includ e
Times Square , Plaza Hollywood and Festival Walk. These shopping mall s
belong to a new generation and are well stratified accordin g to the status of
shops and the spending power of their customers. Global brand-name stores
hop fro m on e mega-mal l t o another , tryin g t o occup y th e prim e site s t o
promote thei r merchandise . Thi s shoppin g exercis e define s th e ris e an d
demise o f individua l shoppin g mall s — those mall s nea r th e to p o f th e
hierarchy are able to catch most o f the stores and boutiques of the leadin g
brands, while those down in the lower tiers have to struggle to secure and
maintain thei r plac e in thi s hierarchy. At the sam e time, the locals, wh o
can afford t o spend and have become more style-conscious,10 have also come
to constitute the main source of clients for these shopping malls. The local
middle class, being identified a s a rising social class in the early 1980 s (Lee
1982; Lui and Wong 1998), and becoming more self-conscious in maintaining
a distinctive lifestyle, constitut e the major socia l force in attracting global
brand-name store s t o establis h retai l outlet s i n Hon g Kong . Wit h th e
proliferation of shopping malls and shopping centres, now no longer confine d
to th e touris t area s bu t rathe r penetratin g almos t ever y corne r o f Hon g
Kong, and th e emergenc e o f intensely status - an d brand-conscious loca l
consumers, as many chapters of this volume reveal, a shopping-mall cultur e
has taken shape in Hong Kong.11 Nowadays, it is these mega-shopping malls
that hav e come to shap e the experienc e o f shopping for mos t Hon g Kon g
people.
• Conclusio n
In thi s chapter , I have trie d t o sho w tha t th e 'mailing ' proces s i n Hon g
Kong has its origin in the tourist industry. Through our examination o f th e
early developmen t o f shoppin g mall s i n Hon g Kong , we hav e see n ho w
shopping as a way of life and the shopping-mall culture have been gradually
localized. Shoppin g a s ' a seriou s sport ' i s a n outcom e o f thi s process .
Shopping i n site s o f consumption , suc h a s Ocea n Termina l i n th e mid -
1960s and the early 1970s, was both an alienating and liberating experience.
Young local consumer s wer e alienate d fro m th e touristi c atmospher e i n
the shoppin g areas , an d thu s fro m thei r ow n identities. However, a t th e
same time, these sites of consumption constitute d places where they could
explore the freedom o f consumin g within th e emergin g youth cultur e a s
well as finding a public domain in the search for alternative ideologies an d
lifestyles. To re-read this history of youth cultur e and consumption i s no t
to romanticize the cultural and social atmosphere of the past, and certainly
not it s emergin g shoppin g mails . Indeed, a s I have trie d t o sho w i n thi s
chapter's discussion , i t wa s not Ocea n Termina l a s such tha t shape d th e
liberating atmosphere ; rather i t was the young people, who brought wit h
them thes e qualities t o the shopping mall.
To go back in our urban memory helps to remind us that wha t i s no w
taken fo r granted in Hong Kong, such as the dominanc e o f consumerism ,
was once very different. Shoppin g is a way of life in Hong Kong today, bu t
actually thi s is a recent development , a product o f only the past 35 year s
and of the 'mailing of Hong Kong' that has taken place during those years.
Once established, the culture of the shopping mall has spread to all corners
of Hon g Kong . Shoppin g mall s for m a n essentia l par t o f th e built-u p
environment in Hong Kong today, shaping the pace of life of the local people
— the young people hanging out i n shoppin g malls and , ofte n today , th e
old people as well; hundreds of thousands o f families visi t shoppin g mall s
during weekend s an d publi c holidays , eatin g there , shoppin g ther e an d
entertaining themselves (from cinema-going to ice-skating). Shopping malls
are probably the main venue for family outing s in Hong Kong today.
This to o may be a transitory produc t o f recent history: it ma y well be
that one day, most of our shopping activities will be replaced by e-business,
and window-shoppin g replace d b y Internet surfing . Th e shopping-mal l
culture o f Hong Kong , an d th e shopping-mal l mentalit y o f Hon g Kong' s
people, was born some 35 years ago, as this chapter has explored; and who
knows what may transpire over the next 35 years? But at this moment, th e
mall in Hong Kong is still king.
• Note s
1. I t i s interestin g t o not e tha t shoppin g wa s no t emphasize d i n a Chines e
guidebook publishe d i n 1940 . Rather , th e emphasi s wa s place d o n popula r
entertainment, rangin g from Cantones e oper a t o horse-racing. Se e Tang 1940 .
2. O n th e shoppin g experience s o f tourists , se e Gleaso n 1967:165-90 .
3. Th e poin t concernin g Comprehensiv e Certificate s o f Origi n deserve s furthe r
elaboration here . I t i s suggeste d i n th e officia l guideboo k o f th e Hon g Kon g
Hotels Association , entitle d Hong Kong (Hoffma n 1965:90) , that '[sjom e Hon g
Kong merchandis e i s considere d "Presumptive " ' , meanin g i t i s presumed t o
be mad e i n Re d China ; t o prove Hon g Kon g origin , i t i s necessary t o hav e th e
shop obtai n a Hon g Kon g Comprehensiv e Certificat e o f Origi n (CCO ) fro m
the C o m m e r c e & . Industry Departmen t o f th e Hon g Kon g Government . I t
costs $ 5 an d ca n cove r man y item s u p t o a tota l valu e o f $1,50 0 purchase d
from th e sam e store / Th e politica l reaso n behin d thi s i s o f cours e th e Col d
War,- in th e Col d Wa r years , ther e wer e restriction s o n importin g good s fro m
communist countrie s t o th e Unite d States , an d thi s necessaril y extende d t o
Hong Kong .
4. Fo r a n interestin g accoun t o f th e locatio n o f touris t shops , se e Gleaso n 1967 :
170.
5. Gleaso n (1967:188 ) note d i n th e mid-1960s : 'Unles s yo u ar e wel l acquainte d
with Hon g Kon g residents, the y ar e not especiall y eage r t o recommend smal l
shops t o you. The y d o not wis h t o be cagey , but the y kno w th e hazards o f th e
game. If a friend recommend s a shop an d a tourist eithe r fail s t o find i t o r get s
an inferio r articl e there , th e friendshi p wil l suffe r a s seriousl y a s th e tourist' s
purse. 7
6. Th e sam e warning is largely stil l valid today . Stores that chea t o r short-chang e
tourists, w h e n identified , ar e publicize d b y th e Consume r Council , bu t thi s
apparently hardl y stop s th e practice .
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